I was given the wrong pick up time on my return trip to the airport. That was unfortunate, but what was worse, was the response. On calling Roberts, I was told that refunding was my problem, and I would need to pursue i... more
CloseThis was our 3 son's first trip to Hawaii. I wanted to make it special for them. It was great to see the sign that said MURPHY after getting off our flight. I knew exactly where to walk the boys. They were greeted very p... more
CloseI appreciate the guy who met us in the arrival area. Although it lacks enthusiasm and hospitality.
I went to the shuttle at the airport. Asked the people at the desk. How to find Robert’s shuttle . They explained we’re to go . Then shuttle was there on time . Perfect and took us to the hotel. Thank you
The communication was excellant and the driver waited patiently for almost an hour when our late night flight was delayed. So nice to be have him waiting at that hour of the night. We felt safe and cared for.
Friendly host greeted us at the baggage claim. Driver was enthusiastic, friendly and funny.