Reviewed by: J. S.
Our day on The Pride of Maui was Perfect! The crew was helpful and knowledgeable as well as patient and kind, help and assistance were always there yet we were given the freedom to be independent to make the day even better. We saw plenty of fish, turtles, and whales! The food was fabulous and they had plenty to go around. I will recommend!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/22 |
Activity Date: | 2017/12/18 |
Reviewed by: Shelli
I didnt really know what to expect...
What we got was a large, clean, well equipped vessel. A very friendly and knowledgeable staff. Great weather and phenomenal views of several different pods of humpback whales.
We could not have asked for a better experience!
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Packages: | Early Bird Special - 7:30 am Cruise |
Attended as: | Families |
Posted on: | 2017/12/20 |
Activity Date: | 2017/12/17 |
Reviewed by: Brenna
This was a very great experience for me and my family! The servers on the boat were very kind and helpful. When we got to the place where we snorkeled I had a lot of problems with my snorkeling set and had to ask for a new one many times, they were still nice and helpful and wanted me to be able to snorkel with out any problems. We had 45 min of snorkeling time which was the perfect amount of time for me! I even got to see a turtle, which was a big plus. The BBQ was ok with limited options, but tasted good. On the way back we whale watched and saw several even though it was off season. The boat was clean and bathrooms were also. If we came back we would stay with Pride of Maui!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/20 |
Activity Date: | 2017/12/18 |
Reviewed by: sunny
The cruise started off at the harbor where we checked-in, waiting to board. Once we were seated, the boat undocked and we were on our way to watch some whales. The narration was the best part of the trip. The narrators were very informative and would tell us stories. They were always on the lookout for whales and try their best to take the boat as close them as possible but it was our mis-fortune that around that time we could only spot a few whales that too for just a couple of seconds. On the other hand, the views were surreal from the middle of the ocean. They guarantee a sighting and that's exactly what we got but I wish it was for longer.
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Families |
Posted on: | 2017/12/19 |
Activity Date: | 2017/12/13 |
Reviewed by: Kenji Miwa
It was my daughter’s first time whale watching and I felt it was a great experience for my little one. We were able to see a couple of whales from far away, but since it was not during the peak whale watching season, we couldn’t get the full whale watching experience. I would love to come again during the peak season around February, which is what I heard is when there is the most whale activity. Other than that the view was great and I would recommend whale watching to anyone who haven’t experienced it yet. The water may be a little choppy at times so I would recommend people taking motion sickness medication for people who might be sensitive to motion sickness.
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Families with Young Children |
Posted on: | 2017/12/18 |
Activity Date: | 2017/12/14 |
Reviewed by: さきいずむ
ガイドの方の説明や盛り上げてくれる姿はとてもたのもしく、マウイ島を一望しながらクジラも遠くだったけど何回も見る事ができ、レインボーも更にwatchingを彩ってくれました!時々天候が悪くて寒かったですが、楽しいホエールウォッチングとなりました、ありがとうございます(^^)
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Packages: | 7:30出港 |
Attended as: | Friends |
Posted on: | 2017/12/18 |
Activity Date: | 2017/12/15 |
Reviewed by: ちなみ
大満足の一日でした!何よりもウミガメとマンタと一緒に泳げたのは本当に感動しました!まさかのクジラの大ジャンプも見れました!2時間たっぷりシュノーケリングが出来て、美味しい朝食と昼食、最後はビールまで飲めて最高のツアーです!特に日本人ガイドのカナさんはとても親切で楽しい方で沢山写真を撮ってくれたり、アドバイスしてくれたり、何から何までお世話になり本当に感謝しかないです!ありがとうございました!!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2017/12/17 |
Activity Date: | 2017/12/06 |
Reviewed by: Aryan SKP
All in all a very good experience.. even though when we started it was raining at 3 AM in the morning.. but up there at the Haleakala summit point, weather was just too perfect to have the glimpse of rising sun :)..
Glenn, thanks for keeping us engaged n providing loads of information.. kept us awake most of the time ;)..
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Families |
Posted on: | 2017/12/13 |
Activity Date: | 2017/12/10 |
Reviewed by: ハワイ好き
2017/11/19に参加しました。
ラッキーなことに客は私達夫婦+年配のご夫婦の計4人、それにガイドのヤマピーさんの奥様がアシスタントで参加されて少人数で回ることができました。
ホテルでピックアップ後、ラハイナの街を車で通り、ラハイナのおいしいお店・まずいお店をお聞きしながら、休憩兼ねてクリスピークリームドーナツに立ち寄り、出来立てのおいしいドーナツをいただきました。
その後スーパーでお寿司のお弁当を購入し(ドーナツもお弁当もツアー代に含みます)、いよいよ目的地へ向かいます。
クラロッジでは、そこでしか買えないお土産を購入(実は空港やワイキキでも売ってたりして?と思ったけど私たちが買った物は本当にどこにもなさそうでした)、途中火口を見たり少しずつ高所に体を慣らしながら山頂に到着です。
当初向かった場所は大混雑だったため、人の少ない場所に車を止めて、サンセットを見て、車内で購入したお弁当を食べた後、星空観賞です。
その日は月明かりがほとんど無い日だったので、まさに満点の星空!
普段星になんか興味が無い私でも感動しました。
星空の下、ヤマピーさんの今までの経歴なんかもお聞かせいただきました。
とても苦労されて今がある方で、私も仕事で大きなストレスを抱えつつ今回の旅行に来たこともあり、真っ暗闇なのを良いことにこっそり泣きながら話に聞き入っていました。
5年前、ハワイ島のマウナケアに行った時は空気の薄さにヘロヘロでしたが、そんな私でも今回のツアーは全然平気でした。
初のマウイ島、最高でした!!!再訪するのは難しいですが、何とかもう一度参加したいです。
このツアーを検討中の方、防寒準備して行ってください!
※ちなみにこのツアーで立ち寄ることはありませんが、ラハイナのルースズクリスステーキは超オススメです!ガイドのヤマピーさんもオススメしてました(ワイキキにも何店舗かあります)。
個人的にはウルフギャングよりもおいしいと思います。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/12/10 |
Activity Date: | 2017/11/19 |
Reviewed by: Michele
Staff were amazing. Although it was a little windy and we weren't fortunate enough to see turtles, we had a fantastic snorkelling and sliding off the back of the boat. The BBQ lunch was awesome too:) All in all a great afternoon on the water.
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Packages: | Standard Snorkel Package (April to November) |
Attended as: | Families with Young Children |
Posted on: | 2017/12/09 |
Activity Date: | 2017/11/15 |
Reviewed by: Emily
The boat they normally take you on was in dry dock, so we didn't get the glass bottom boat. Also the wind was too strong that day, so we didn't get to go to Molokini. ...Basically we didn't get either of the things that were advertised, but those were uncontrollable elements and not the fault of the business. They took us out north along the coast from Ma'alaea Harbor and stopped at two separate locations. We still saw some tropical fish and some coral, and the water was warm and wonderful. They grill up a delicious burger and hotdogs if you buy the option to eat lunch on the boat, which was only $8 extra per person if memory serves. The ladies on the boat were very friendly and learned everyone's names by heart. They helped with instructions on the flippers and scuba gear. A great time with really nice people. I would definitely do it again!! They advise going on the morning sail if you want a chance to get to Molokini. That's where the real beauty is!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2017/12/09 |
Activity Date: | 2017/11/15 |
Reviewed by: Darlene Smith
The “Pride of Maui’s captain and crew members were helpful and very friendly! The vessel was quite roomy and the BBQ lunch was great. We’d seen humpback whales on the way to snorkel at The Coral Gardens, where the water was beautiful and the fish were coming right up to the vessel! Great job “Pride of Maui”! Thank you for our awesome experience!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/09 |
Activity Date: | 2017/12/08 |
Reviewed by: Donna MacKenzie
Once we were aboard the Pride of Maui, the captain and crew made us feel right at home. We were lucky to see humpback whales just a few minutes into the trip. How exciting! The grilled burgers had our mouths watering but first, we had to anchor st Coral Gardens to snorkel. Lots of fish to see and the weather cooperated so it wasn't windy or cold. The slide on the boat was a great extra. The crew was always ready to help with any of our questions. All in all, we have a very good excursion with the Pride of Maui boat and crew. We definitely would book again.
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/09 |
Activity Date: | 2017/12/08 |
Reviewed by: Amber Walker
crew on the tour were professional and courteous right from the start. We were all anxious to see whales and our boat got right out there and we started seeing whale spouts. The boat was always on top of where the whales were. Through out the entire ride, the captain was incredibly knowledgeable and answered all questions. The boat itself was well stocked and very clean. There were plenty of tables inside and on top, as well as seats on the front and back. Everyone had a place to sit and could see the action from anywhere on the boat. The end of the tour was the most incredible. Two whales swam literally under the boat and came out in front of the bow. Seeing how big these amazing creatures were so close was a once in a life time experience. Both whales came up for air at the front of the boat. The whales seemed as curious about us as we were about them, and hung out around our boat for a good fifteen minutes. I highly recommend this tour and their company for an incredible whale watching tour!! The experience is excellent for couples and families with children of all ages. My one bit of advice would be to show up twenty five minutes before check in as it was very busy and took some time to find a parking spot.
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Couples |
Posted on: | 2017/12/08 |
Activity Date: | 2017/12/04 |
Reviewed by: ちなみ
3回くらい見えたうちの最後の1回がとても近くで見れて感動しました!私は母と参加して携帯しかなかったのですが十分動画におさめられて満足です!強いて言えばジャンプをもっと近くで見たかったな〜という感じなので星4つにしました。あと軽食も飲み物も有料なので何か持って行ったほうが良いです。
ホテルから20分くらいでレンタカーで行きましたが港の近くに広い公共の駐車場があったので便利でした!お昼におわってそのままラハイナの街を散策するのもお勧めです。
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Packages: | 【2人目無料!】人数限定モニターツアー |
Attended as: | Families |
Posted on: | 2017/12/08 |
Activity Date: | 2017/12/07 |
Reviewed by: Michelle
My little family of 3, husband and my 3 month old, went on this whale watching excursion and it was the highlight of our trip! I was very excited to find out that infants are welcome aboard. The entire crew was very informative, fun, and did everything they could to help the everyone spot some whales. We were so lucky to cruise with hundreds of spinner dolphins right below us. We even got close enough to spot a whale even though we were told it was early in the season. O would recommend bringing binoculars if you have some and a jacket because it definitely gets chilly and windy out there. Thank you to the entire crew for making my dream of seeing the whales come true!
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Families with Young Children |
Posted on: | 2017/12/08 |
Activity Date: | 2017/12/05 |
Reviewed by: Cori
We didn't get to either spots listed in the title of the tour due to weather. Maybe, in the future, they can offer a discounted 2nd trip so you can actually get to Molokini Crater. They don't offer that, so you get what you get. The "glass bottom" boat is also a deceiving description of this boat. Don't go based on this alone. The area we went was suitable for a relaxed first time snorkel. Lots of people, but my Mom still got first class treatment due to her fear of the new adventure. Heather ensured she felt comfortable in the gear and went into the water with her to get her comfortable to go off on her own! It was a very good experience, although I would not take a tour like it again. I would opt for something with less people on a smaller boat, for sure. If you choose to purchase the photos at the end, make sure you sought him out to actually take some pictures of you first or you will just have a lot of pictures of other people. The pics he took of my Mom are really good, although there are none of me while snorkeling. But, there were a LOT of people, so how could he possibly get pics of everyone.
All in all the boat was clean, the people were nice, and the snorkeling was really great! The food was pretty good, too.
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Posted on: | 2017/12/07 |
Activity Date: | 2017/11/21 |
Reviewed by: Amber Walker
The crew on the tour were professional and courteous right from the start. We were all anxious to see whales and our boat got right out there and we started seeing whale spouts. The boat was always on top of where the whales were. Through out the entire ride, the captain was incredibly knowledgeable and answered all questions. The boat itself was well stocked and very clean. There were plenty of tabkrs inside and on top, as well as seats on the front and back. Everyone had a place to sit and could see the action from anywhere on the boat. The end of the tour was the most incredible. Two whales swam literally under the boat and came out in front of the bow. Seeing how big these amazing creatures were so close was a once in a life time experience. Both whales came up for air at the front of the boat. The whales seemed as curious about us as we were about them, and hung out around our boat for a good fifteen minutes. I highly recommend this tour and their company for an incredible whale watching tour!! The experience is excellent for couples and families with children of all ages. My one bit of advice would be to show up twenty five minutes before check in as it was very busy and took some time to find a parking spot.
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Couples |
Posted on: | 2017/12/04 |
Activity Date: | 2017/12/04 |
Reviewed by: Valeri
My husband and I did this for our hunnymoon and it was great. Great tour guide. He was very good, funny and very knowledgeable.
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Couples |
Posted on: | 2017/12/03 |
Activity Date: | 2017/11/09 |
Reviewed by: Sara
Wayne was excellent, a lot of knowledge and made the trip very fun! Would recommend this trip and service to others, only negative was that the breakfast was ok, service and decent and core of the golf course was nice. Overall excellent t experience
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Friends |
Posted on: | 2017/12/03 |
Activity Date: | 2017/11/30 |
Reviewed by: Nancy
Very easy! Great trip! The experiencemafe easy was simplified by your booking. Would use it again on our next trip over to the Hawaiian islands.
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Packages: | 2 Door Jeep Rental |
Attended as: | Families |
Posted on: | 2017/12/03 |
Activity Date: | 2017/11/30 |
Reviewed by: シェラトンの夫婦
ガイドの山Pさんに会えて本当に良かったです。マウイのこと、ハレアカラのこと、天体のことだけでなく、心に残るいろいろなことを話していただき、すばらしい時間を過ごせました。
山Pさんの経歴やご自身の中にある心の葛藤などにも引き込まれ、非常に親近感がわきます。
もちろん美しいサンセットと感動の星空も最高でした。
天候ばかりは運になってしまいますが、私のときは快晴でとても綺麗に景色が見えて非常にラッキーでした。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/12/02 |
Activity Date: | 2017/11/12 |
Reviewed by: Dee
Good food and attentive staff. A little disappointed in not seeing the full sunset and with the quality of music.
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/12/02 |
Activity Date: | 2017/11/29 |
Reviewed by: Sandy
日本語ツアーを探しましたが、時既に遅しで全てsold out! 仕方なく英語ツアーを選んだのですが、私以外アメリカ人のカップル一組だけ。 ドライバー兼ガイドさんが気を遣ってくれて私を助手席に。 さすがに気を抜く暇もなく英語に浸っておりました。 私が日本人なので、とにかくゆっくり分かりやすい英語ガイドに感激。 彼はカリフォルニアから移住して25年のアメリカ人。 英語が分かりやすかったです。 カップルも優しく、寂しさを感じることなく過ごせました。 レインフォレストを抜けてハナに向かう道々も最高な景色でした。 ガイドさんがそこでしか味わえない木で熟れたバナナを食べさせてくれたり、ピュアなココナッツアイスを食べれる露店に寄ってくれたり。 最終的には私が最初にホテルに送ってくれるはずが(カフルイ)、キヘイの夕日を見せてくれるために、アメリカ人カップルがステイしているワイレアに行って、わざわざ最後に送ってくれたり(カフルイまで戻ってくれた!)。 ツアーも人も最高な一日でした。 たまたまかもしれませんが、本当に良かったです。 ここの土地勘が分かる人にはちょっとびっくりかも。 感謝♡
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Packages: | 2名様以上申込プラン |
Attended as: | Solo Travelers |
Posted on: | 2017/12/02 |
Activity Date: | 2017/11/10 |
Reviewed by: Lorie
We have been on “dinner cruise’s before, thought it would be very nice for our anniversary based on description, not a sit down dinner cruise, you stand and hold onto poles. Unlimited drinks were nice.
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Packages: | Premium Package (until 01/31/2018) |
Attended as: | Couples |
Posted on: | 2017/12/01 |
Activity Date: | 2017/11/28 |
Reviewed by: J@HK
幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。
この度は、ツアーにご加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、お客様がおっしゃる通り、お客様のお迎え場所には遅れて到着いたしました。お客様をピックアップさせていただく前に立ち寄りましたホテル数か所にてお客様をお待ちいたしましたため、バスが大幅に遅れて到着する結果となりました。せっかくのご旅行中にご不便をおかけいたしましたこと深くお詫び申し上げます。今後お客様を長時間お待たせすることがないよう催行会社には送迎を円滑に進めるよう運用の改善を要請いたしました。
なお、乗客が定員を超えていたとのことですが、当日は25人乗りのバスは満員でしたことご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、今後、事前のお打合せも含め、今後さらなるサービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/11/30 |
Activity Date: | 2017/11/09 |
Reviewed by: 熟年夫婦
うちの夫婦と、もう1組の若いご夫婦の計4人の客に、ガイドの奥様がアシスタントで参加されました。ガイドさんはおそらく多くの経験を積まれているのでしょう、非常に周到に計画され準備されていて、安心して楽しいひとときを過ごすことができました。3000メートル級の山頂まで1時間半ほどで登っていきますが、高度に徐々に慣れるように、土産物店に寄ったりスーパーで夕食の寿司弁当(料金に含まれています)選びに立ち寄ったりします。
当日は途中の山腹で弱雨にあいましたが、霧の中を巧みな運転で不安なく、軽快な口調の説明を聞きつつ登った山頂は、雲の上の青空でした。多くの観光客がいる場所を避けて、人が少ない場所からゆっくりとサンセットを楽しみ、暖かい日本茶のサービスとともに寿司弁当をいただいたのち、交替で望遠鏡をのぞきながら多くの星や星座を解説してもらいました。
私たちは2年前にハワイ島のマウナケアのサンセットにも参加し、マウナケアは4000メートル級で山頂の空気が薄くでかなり息苦しかったのですが、それに比べればハレアカラははるかに快適でした。また熟年者には割引料金のサービスもあり、高齢者に優しいツアーとしておすすめします。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/11/27 |
Activity Date: | 2017/11/19 |
Reviewed by: Steve
Although our whale watching was actually before the normal season, we still sighted three different whales! The staff was very friendly and helpful and their formation they provided was very informative. I would certainly recommend their whale watching boat trip as it was both fun and productive. The captain was very good at getting us as close as possible to the whales
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Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
Attended as: | Couples |
Posted on: | 2017/11/27 |
Activity Date: | 2017/11/26 |
Reviewed by: Andie
We loved the whole thing! Only thing we would change is maybe including a printout of all the menu items with further detail such as ingredients and/or how the tradition cake about in ancient Hawaiian culture.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2017/11/23 |
Activity Date: | 2017/11/20 |
Reviewed by: Romel Cabrera
Advertising tell you about one or two persons waiting for you to give you a warm welcome, help you with information and overall, make you feel the love of Hawaii.
I got one person that pretty much said, welcome to Hawaii, hang the flowers in our neck and tell us; "you luggage is in 5 (it was actually in 4) and the shuttles stop and the end of the building". The entire interaction didn't last a minute. At least offer to take a picture of is?! I was expecting a little bit more of welcome feeling for the money paid!!! Beautiful flowers thou!
Aloha Romel & Adys!
Thank you for taking the time to review your lei greeting! It is disappointing to have learned that the experience was not according to plan, and we have notified the Maui dispatch office about that. We do apologize for any inconvenience, and we do know that this particular day had many delayed flights coming in at once. While we are glad you liked the quality of the lei, we will use this information to better our services.
Mahalo!
-- Jesse I.
Rating: | |
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Packages: | Deluxe Honeymoon Special Leis (Set of 2 Leis) |
Attended as: | Couples |
Posted on: | 2017/11/22 |
Activity Date: | 2017/11/16 |
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Reply from activity provider
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Aloha,
Thank You for your kind words. Our goal is to exceed the expectations of our guests everyday. Your stating that it was PERFECT is exactly what we strive for. We are so pleased to hear that you had a PERFECT day with us.
Mahalo for joining us.
Pride of Maui