Reviewed by: Debbie
It was the perfect trip for five hours. Crew was great and the captain personally cooked our lunch. He also made an awesome salsa dip!! Wish we could have seen more but weather did not permit it.
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Packages: | [8:00AM] Discover Kaanapali Snorkel |
Attended as: | Solo Travelers |
Posted on: | 2015/09/12 |
Activity Date: | 2015/09/09 |
Reviewed by: haru
ハワイ島マウナケアでみた朝日が忘れられず、ハレアカラでもサンライズツアーに参加しました。英語が苦手な私たちでもなんとかできたので、大丈夫です。やはり、朝日は素晴らしかった。朝日が昇った後のハレアカラは、この世のものとは思えないほど、幻想的で神秘的な感じがしました。日の出と同時にチャントを唱えてくれるのもとっても嬉しかったです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2015/09/09 |
Activity Date: | 2015/07/10 |
Reviewed by: hiro
ハレアカラの環境保護から、ハレアカラに登る人数に上限ができ、サンライズのツアーがどこも中止になっている中、唯一見つけたのがベルトラでした。英語でのツアーということで、英語がほとんど分からない私たちはとても不安でしたが、何を説明されようと見える景色は変わらないだろうと思い、参加しました。
マウイ島に到着してからの電話連絡はホテルの日本人スタッフにお願いをしました。
参加者は20名ほど。うち日本人は私たち含め4人でした。ガイド兼運転手は、もちろん英語で(おそらく)ハレアカラの歴史や植物の種類などを説明しながら山頂まで向かいます。到着した時は満天の星空が広がり、流れ星も見えました。(おそらく)サンライズまで時間があるからバスで休んでてもいいよと言われましたが、あまりのキレイさと、どんどん観光客が増えていき写真撮影の場所取りのため、かれこれ2時間寒空の下、日の出を待ちました。残念ながら雲が多く、どこがで光る稲妻がピカッと雲の中からはっきり見えるくらいの天候だったため、朝日は雲に隠れていましたが、雲から覗く赤い光はそれはそれでとてもキレイでした。英語は分からなくても、やっぱり景色はすごい!とても感動しました。
ただ、覚悟はしていたものの、頂上はとても寒く、それでいてバスの中はハワイにしてはあまりクーラーが効かず…。スーツケースの4分の1を防寒着が占めるほど、たくさん持っていきましたが、それでもすごく寒く震えが止まりませんでした。周りの海外の人は、ホテルのバスタオルを巻いているだけの人もいましたが…。参加される方は、これでもかというくらい防寒着を持っていくことをお薦めします。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2015/09/08 |
Activity Date: | 2015/09/03 |
Reviewed by: Matthew
It seemed as though the staff was just trying to rush through their shift so they could get home. It was about 90 degrees outside and the staff were all dressed in formal wear and sweating like crazy. Considering the fact that the condition/cleanliness of the boat was mediocre at best and that the chairs were cheap plastic patio chairs bolted to the upper deck, I think the staff would have been better suited in shorts and short sleeve shirts. Then, maybe they wouldn't have seemed so miserable and rushed to get done with their shift. Also, when my wife and I booked the dinner cruise, we weren't told we would be seated with another couple. I think we should have given the option of being charged less to sit with strangers. It definitely was not worth the nearly $200 for my wife and I.
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2015/09/08 |
Activity Date: | 2015/09/05 |
Reviewed by: Gary
The tour was excellent the tour guide very knowledgeable, humorous, the drive was amazing, evaluation was incredible, amazing sunset, but the food in the restaurant was meant to be a set menu, but it was family style. Honestly tasteless food,
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2015/09/07 |
Activity Date: | 2015/09/04 |
Reviewed by: LSM
This is a good tour for families with very young kids or elderly parents. Sad that we didn't get to see a variety of sea life. In addition, I was expecting a glass bottom..it's not.
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Packages: | 1.5 Hour Adventure (until 12/31/2017) |
Attended as: | Families |
Posted on: | 2015/09/06 |
Activity Date: | 2015/08/31 |
Reviewed by: Coimp
This was our second trip to Maui as well as our second to the Mendes ranch! The staff was very informative once again. They also make you feel welcomed from the start. Thanks to the cowgirls and cowboy for being our guides on this ride! (Plz forgive me for not recalling the names right now)
Will do it again next time we're in Maui!!!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2015/09/06 |
Activity Date: | 2015/09/02 |
Reviewed by: fummys
My husband and I joined this tour because we wanted to enjoy the sea of Maui. We stayed at Kapalua and so we had to get up very early and take a taxi to the nearest pick-up hotel. But it well deserved. They offered continental breakfast as soon as we were on board. It was good. Thanks to such a good weather, we enjoy boating on that day. In fact, it rained so heavily a couple of days ago that it was pretty difficult to find a good spot for snorkeling but the crew successfully did. The water was very clear, which was important for snorkeling. After we snorkeled, we returned to the boat to have a big BBQ lunch. It was also great. Enough good food and many kinds of drinks. On the way back to Maui, we saw a green turtle swimming. In addition, unexpectedly, we met a lot of dolphins! I have never seen so many dolphins before. They swam jumping and some of them came close to the boat. We were so excited. Then the crew brought us to another snorkeling spot near Lahaina Harbor before we got off the boat. The crew were all friendly and helpful. I would like to join this tour again with my children and grandchildren next time.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2015/09/05 |
Activity Date: | 2015/08/28 |
Reviewed by: Leah Carman
CONS: It was a super hot and muggy day. We were all pouring sweat and looking forward to finally getting some A/C but then we were told that we would all be on the roof top. While I appreciate the view, we just started meting. We understand that the crew can not control the weather but why could we have not had the option to be on a lower level on days like that? We could see all of our salads sitting in a warm room and it was wilted by the time it came out. Some of the staff looked unclean in terms of their uniform. Which concerns me about what the kitchen looks like. The food was terrible, the chicken and Mahi Mahi was as dry as could be and neither my husband or myself could eat the fish. I thought that there was going to be dancing but there was no room unless you went below and just made your own dance floor. The worst part was that you have to sit with people at your table that you do not know. We were not well matched up. This was our honeymoon and we did not expect that we would have to curb our conversation or affection to make the much older couple feel comfortable. We paid way too much money for this and we feel we definitely did not come even close to getting our monies worth. We did like how they served us a Mai Tai right away when we sat down but would have preferred to pick what we wanted and not have that count as one of our 3 drinks. We found it tacky that we were given a check at the end just to remind us to pay gratuity.
PROS: Our waiter was friendly and made sure we had what we needed. The bartender was great, good personality and drinks. The live music was nice and the singer had a great voice. The style was perfect for the cruise. The view was wonderful while we were cruising and it did cool down once we were out to see.
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2015/09/03 |
Activity Date: | 2015/08/28 |
Reviewed by: Rylee
This was my husband and I's first trip to Maui. We knew we wanted to do something adventurous but also relaxing for an excursion. The snorkel trip to Lanai was just what we were looking for. We ended up snorkeling at two different areas that day; first, at sweetheart point on Lanai, and then another spot around Lahaina on Maui. We would have stayed longer at sweetheart since it is more secluded, but there were just a couple of passengers who had spotted jellyfish in the water, so the captain made the decision to move elsewhere. As we were traveling back to Maui, we were lucky enough to see not just one, but two pods of Hawaiian spinner Dolphins. This was definitely the best part of the trip that day. They were very active dolphins and would swim along side the boat for minutes at a time. After we made it to the second snorkeling spot on Maui, a few passengers spotted a sea turtle swimming near an old abanded pier. The crew was also very kind and helpful and made sure that our safety was their priority. Food was great as well. We hope to do this excursion again someday and would recommend it to all!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2015/08/31 |
Activity Date: | 2015/08/26 |
Reviewed by: Elisheva
The staff works quick and efficient. They provide water up there at the activity as well which was amazing! Ice cold water bottles in coolers. Super convenient and necessary on a hot summer day in Ausguts. The staff added to our enjoyment and fun as well! They took as many pictures as we wanted and answered all of our questions. They shared their experience living in Maui Hawaii and their experience of working on the field and their travels, so super friendly. Zip lining was amazing. We did it as the sun set. So we got to dry up from the Aqua ball and Zipline across the field. They told us how to turn over and let loose. It was different then all my experiences where I just went across the rope holding on traditionally. The staff moved fast and I felt safe and secure with them as I landed on the landing board. If you ever went zip lining before, you want someone strong and secure to catch you. We got to do this Zipline 4 times each! I had my friend stand in the field and get amazing pics from so close. After we were done we changed and saw the sun setting on their field. We wanted to see the sun from a higher vantage point so we asked them where to go. They told us to just drive up the road.
We had just enough time to drive right up the road after and continued watching one of the most beautiful and serene sunset.
All in all this was one of my highlights of my trip! I will never forget it!! I would definitely recommend this to all my friends or anyone reading this review.
Thanks again guys!!
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Packages: | Aquaball and Zipline Riding Combo 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2015/08/28 |
Activity Date: | 2015/08/20 |
Reviewed by: E.W.
I booked the 430 appointment so I had a relaxing day in the morning and plenty of time to get to the plantation without being rushed. I called them and they gave me great driving directions to my phone via text which was extremely helpful. So the drive up and the plantation was beautiful. We got to see another side of Maui then where were staying at. We were welcomed in when we came by the owner of the field. Then we went up to a little cottage and we got to taste many different kinds of delicious home grown dragon fruit and we were offered cold drinks by the staff. The staff there were so sweet and helpful and accommodating! They have bathrooms and showers to change! Jennifer took us thru the fields while our belongings were taken up in a golf cart. On our way up Jennifer explained to us how they grow the dragon fruit. It was fascinating to learn how much work is involved and to hear it from her who does the work first hand . It was really interesting and informative. In addition there are bananas and pineapple to see. The Aqua ball was so fun! I'm always looking for new and adventurous activities to try and this was something I've never done. It is a huge blown up ball with an opening for a person to jump inside! It cooled us down and we had so much fun! You get in one person a time and they fill the ball up with cold water. You are then securely closed and are pushed down the hill. I was with some friends so we had fun pushing each other down. The staff waits for you at the bottom, takes you out safely and you get a gold ride back up the hill to complete the Aqua ball activity again.
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Packages: | Aquaball and Zipline Riding Combo 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2015/08/28 |
Activity Date: | 2015/08/20 |
Reviewed by: Christine
Was picked up from Kihei hotel at 2:30am on Aug. 18. It is quite early but was worth the lack of sleep and every penny. Sunrise was stunning!! They do a little chant before the sun shows up, which sounds really cool. After the sunrise, you get to tour around the mountain to take pictures of silverswords and perhaps the Big Island you can see in a clear day.
As for how cold it is up there, I am pretty warm blooded, so I thought it wouldn't be much of a big deal. Oh boy was I wrong! The temperature itself isn't too low, but keep in mind that up in 10,000 ft. the wind slashes at you in all directions and that you need to keep standing there for at least an hour if you want a good spot for beautiful pics. I even saw people wrapped up in thick blankets (not the thin ones but the fluffy ones for bed) and padded outerwear. So do prepared! :)
Oh and the breakfast afterwards was okay. For the last stop the guide takes you to a local market so that you could shop for souvenirs.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2015/08/23 |
Activity Date: | 2015/08/18 |
Reviewed by: fusa
朝一番の出航で予約を入れていたが風の影響で船が出航出来ず、午後からなら出来ると当日受付場所で連絡された、午後の予定を入れてなかったので対応出来たが、もう少し早く連絡があればと思った。クジラも余り近くには出現してくれなかったので残念なツアーだった。
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Packages: | おすすめプラン |
Attended as: | Couples |
Posted on: | 2015/08/21 |
Activity Date: | 2014/01/28 |
Reviewed by: Brian
Queens treasure sunset cruise was amazing! The crew (Sam and Linda) both great people, courteous and very friendly. I would recommend this to anyone and would certainly do it again.
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Packages: | Standard |
Attended as: | Families |
Posted on: | 2015/08/17 |
Activity Date: | 2015/08/15 |
Reviewed by: Dan
I was looking to snorkel around Molokini and get some time sailing ... this package offered both. They have two boats so they offer two start times - 7 and 8 AM. The boats are moored at opposite ends of the marina, which is why they ask you to check in at parking, but they told us pier 99 when they confirmed the night before by phone. The large parking lot, on the opposite side of the marina from pier 99, is still a fine choice, as there is not much parking near pier 99. There is a big shopping center across the street and they direct you to park there, but the marina lot would be a better walk to pier 99. The website tells you to wear deck shoes, but they made us remove our shoes when we boarded the boat and we didn't see them again until we returned to port. They had a large tub of good sunscreen available on board, so you don't need to bring your own. The crew was great - captain Yoshi was friendly and informative, the three mates doubled as snuba instructor, snorkeling advisors and wait staff. The whole crew worked hard to make the fun for everyone. We motored directly to Mokolini, about an hour transit. Breakfast on the way included awesome cinnamon rolls, fruit and coffee. We arrived at Mokolini and started snorkeling. It was too rough for Snuba and soon the wind and waves got worse so Yoshi hauled anchor and we moved to the second snorkel location. I guess this happens frequently so we were lucky to get some time at the iconic spot. Both places had a good variety of fish and we did see a ray at the shoreline location. We had lunch at anchor at the second snorkel location - teriyaki chicken, rice, and salad and ice cream. It tasted really good after all the swimming. After hauling anchor Yoshi secured the engines and we sailed for about an hour, enjoying excellent mai tais and beer. The drink service was a little slow, so we had to push to get our two drinks during the sailing time. In conlcusion - Trilogy was pretty good.
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Packages: | [7:00 AM] Discover Molokini Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2015/08/16 |
Activity Date: | 2015/07/25 |
Reviewed by: Xicana
I loved this cruise, but the food sucked! They had chicken, ribs and shrimp. No real sides, just main dishes. The chicken and ribs had no flavor. I would do the cruise again, but the cocktail one, not the dinner one. Also, I think it should have been 3 hours instead of 2.
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Packages: | Premium Package (until 01/31/2018) |
Attended as: | Couples |
Posted on: | 2015/08/15 |
Activity Date: | 2015/08/11 |
Reviewed by: Lindsey
I would reccomend revising the online video of this cruise, spent 180 for 2 to have super strong drinks you can barely drink, buffet style not so great dinner and music by guitarist only downstairs. Staff rang bell only when tipped pretty pathetic coming from someone who works for tips as a living, highly dissapointed and was informed later my locals that this is worst cruise to go on and wondered how the are still open!! Waste of money for sure!!!!
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Packages: | Premium Package (until 01/31/2018) |
Attended as: | Couples |
Posted on: | 2015/08/14 |
Activity Date: | 2015/08/11 |
Reviewed by: Neufeldts
This cruise was horrible for many reasons!! First it was not the boat in description, there was no glass bottom. Second the bartenders where just very rude and had no people skills. You could tell they didn't want to be there and didn't care if we knew it. The food was actually really good and hot.No tables to eat it on though. But and I wish we had taken a picture. We drove out maybe 20 mins pulled to the driest part of the mountains and sat. The only thing to look at was the wind turbines and cars. Sat for about hr and was back at the harbor before sun down. This is our second time on Maui. When we come back this will not be a repeat cruise!!!
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Packages: | Premium Package (until 01/31/2018) |
Attended as: | Families with Young Children |
Posted on: | 2015/08/10 |
Activity Date: | 2015/08/04 |
Reviewed by: KennyB
My family and I had a great time snorkeling. We spent plenty of time in the water at 2 different locations and seen a verity of fish. In the morning we were served a continental breakfast which consisted of a verity of muffins and fruit and in the afternoon we were served lunch which included hamburger and chicken sandwiches and hotdogs for the kids. The crew was very attentive to all, helping us with our equipment and responding enthusiastically to any and all questions. I would sail with this fine group anytime. My only suggestion would be to serve the morning continental breakfast and afternoon lunch while the boat is not moving. The water was a little choppy which made it very difficult to balance while getting ones meal.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families with Young Children |
Posted on: | 2015/08/10 |
Activity Date: | 2015/07/27 |
Reviewed by: Neufeldts
We didn't know what to expect. My wife was unsure of the water and didn't plain on going in. But we both did and both loved it! So glad the crew was there to help with gear and easing our fears. We went with our Son and his family. They made sure the kids not only knew what they were doing. But also had fun doing it. Ended up not feeling so well on the way back in. But the heat was the hottest it had been since 1979. So with that and the waves combined it didn't help. So nice to have someone to take you out feed you and bring you back. Thank you for the wonderful memories! We will check you out again when we come back.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2015/08/10 |
Activity Date: | 2015/07/27 |
Reviewed by: Neufeldts
We had an awesome time out! The crew was a very happy, helpful, hard working, knowledgeable, crew! They ran a tight ship and did the job well. The first site was the best lots of colorful things to see and clear water. Second spot not as clear ,still great got to see a shark swim under me, all the way down thankfully! Food was good and did the trick. My daughter fell in love with I believe his name was Tommy. He was very good with her she is 6. The worst part the ride to the dolphins when we didn't find any. Otherwise it was great!
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Packages: | Standard Package with Transportation |
Attended as: | Families with Young Children |
Posted on: | 2015/08/10 |
Activity Date: | 2015/07/27 |
Reviewed by: Gina
It was a great thing to do children. They had lots of fun looking at the sealife.
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Packages: | 1.5 Hour Adventure (until 12/31/2017) |
Attended as: | Families with Young Children |
Posted on: | 2015/08/08 |
Activity Date: | 2015/07/13 |
Reviewed by: あーちゃん。
海キレイの一言。
人がいないのでプライベートビーチでした!
グッツも貸してくれてGOOD!
クルーズも体験出来たので、楽しかった!
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Packages: | 日の出を見よう!サンライズクルーズ (2016年12月31日まで) |
Attended as: | Families with Young Children |
Posted on: | 2015/08/08 |
Activity Date: | 2015/07/15 |
Reviewed by: Kyle
On our recent trip to Maui my wife and I went on the zipline excursion at the Lahaina Fruit Farm. The drive up to the fruit farm was breath taking. High above the west shores of Maui we were treated to a picturesque view of the off shore islands and beautiful coastlines below. Upon arrival we were treated to fresh dragon fruit and other local fruits. We later learned how expensive dragon fruit is on the island and wished we had ate more! The staff were friendly and inviting.
The only thing we were unaware of when booking the excursion was that the zipline trip only consisted of 1 zipline and visitors were given multiple rides along that single line. Now that we went back and looked at the original ad, we see that was disclosed in the advertisements, but it still was slightly disappointing.
That minor disappointment was soon forgotten as the single run zipline cruises above the dragon fruit fields with a unobstructed view of the ocean in the distance. It was truly breathtaking. My wife and I had never done any zipline activities before so it was actually a great beginner activity as we were hesitant the first run but with each additional attempt we found ourselves becoming more brave and attempting new things such as going backwards, no hands and attempting to swing ourselves upside down.
While we did not participate in the Aquaball, we wished we had. It was something we had never seen before and those who did participate said it was even more fun than the zipline itself.
All and all, our experience was a good experience and I would recommend this activity to anyone who wants to experience a entry level zipline excursion with breath taking views. Would also be ideal for families with younger children. We enjoyed our time!
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Packages: | Zipline Adventure 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2015/08/03 |
Activity Date: | 2015/07/30 |
Reviewed by: iKhan
My family and I booked a snorkeling adventure to Lanai and we had an amazing time. The boat ride to Lanai was relaxing and the staff did a phenomenal job accommodating everyone on the boat. Snorkeling gear was provided as well as breakfast and a delicious BBQ lunch that they grilled right on the boat. The staff made sure that everyone was comfortable and my sister, who is not a strong swimmer, was given many flotation devices and she didn't miss out one bit. We saw so many colorful fishes and the reefs were very vibrant and healthy. Anyone who visits Maui MUST book a snorkeling trip to Lanai which these guys. Will definitely come back and do it again!!!!!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2015/07/27 |
Activity Date: | 2015/07/24 |
Reviewed by: Mindy McKnight
Great staff, food, and music! Beautiful evening out on the water. Loved the dessert: cheesecake
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2015/07/23 |
Activity Date: | 2015/06/28 |
Reviewed by: mido
早朝のクルーズは風が気持ちよく、ラナイ島までの1時間半とても快適に過ごせました。朝食のシナモンロールも美味しかったです。船上ではクルーがいろいろと気を使ってくれます。
ラナイ島では島内ツアーには参加せず、ビーチで3時間ほど過ごしました。カメは見れませんでしたが、魚はたくさん見れました。ビーチでは、ビーチチェアとゴザも借りれます。
帰りは、他の方の口コミにもありましたが、行きよりも波が高く揺れます。酔い止めの薬もランチの後に準備してくれていましたので、心配な方は飲んで行ったらいいと思います。帰りも、ドリンク、アイスクリーム、フルーツ等、クルーがサーブしてくれます。帰りは日差し強く、デッキではなく、一階(?)の船内で過ごす方も多かったです。
申込む前は、ツアー料金が高いな~と思っていましたが、至れり尽くせりのツアーで満足です!
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Packages: | 日の出を見よう!サンライズクルーズ (2016年12月31日まで) |
Attended as: | Couples |
Posted on: | 2015/07/19 |
Activity Date: | 2015/07/14 |
Reviewed by: takuya
まず、モロキニ島は透明度抜群でした。魚が少ないとか色々なコメントもありますが、水面に魚群が上がってくることもあり、タイミング次第かと思います。種類等は確かにブラックロック周辺などの方が沢山みられましたが、よく探せばそれでも10種以上はすぐ見つかるかと思います。
ただ、少し水深があるので、底の方の魚には若干距離があるかもしれません。とはいえ、岸辺に行けば水深は浅くなりますし、そもそも透明度が高いので底の方もよく見えてそれはそれで楽しいです。
当方はスヌーバを体験したのですが、今回のツアーでは、モロキニでスヌーバを行う場合は通常のスノーケリングをモロキニで行う時間はありませんでしたので、モロキニでスノーケリングをしたいと考えている人はご留意下さい。
モロキニの後にタートルタウンにいきましたが、こちらは比較的魚は少ないものの、カメには会うことができました。タートルタウンは日によっては流れが強く、行けない場合もあるようです。
ツアー自体は、外国のお客さんがメインでした。船長は英語を喋る日本の方でしたが、これはたまたまで、日によって変わると思います(また、基本は英語だけで全て行われています)。英語が全くダメな方は若干ハードルが高いかもしれませんが、多少わかるのであれば全然問題はないと思います。また、クルーは大変親切でしたし、ご飯も含め満足しています。
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Packages: | おすすめプラン(2016年12月31日まで) |
Attended as: | Couples |
Posted on: | 2015/07/18 |
Activity Date: | 2015/06/28 |
Reviewed by: カゲトラ
全体的には、クルージング時間が長すぎる。クジラはよく見えたが、見るまでの時間や
帰る時間が長すぎる。
Rating: | |
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Packages: | 7:30出港 |
Attended as: | Families |
Posted on: | 2015/07/18 |
Activity Date: | 2015/03/07 |
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