Reviewed by: Knowles Family
Driver was on time polite and efficient. What else is needed. Already booking return trip for the family,,.......
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Packages: | [Arrival] Airport to Waikiki Hotel: One Way Shuttle |
Attended as: | Families with Young Children |
Posted on: | 2022/10/05 |
Activity Date: | 2022/10/03 |
Reviewed by: Traveller
Fully recommend this service. I used this company from the airport to my hotel and then back to the airport at the end of my vacation. Booking was easy, drivers were great and the cost was far lower than an Uber or cab.
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Packages: | [Arrival] Airport to Waikiki Hotel: One Way Shuttle |
Attended as: | Solo Travelers |
Posted on: | 2022/10/01 |
Activity Date: | 2022/09/11 |
Reviewed by: Kevin
We wouldn't use any other airport shuttle service. Always consistent and timely.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Couples |
Posted on: | 2022/09/26 |
Activity Date: | 2022/09/18 |
Reviewed by: Robbie
Wonderful way to start our trip. Very easy. Nice quality. Lasted for days
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Packages: | Deluxe Orchid Lei |
Attended as: | Couples |
Posted on: | 2022/09/24 |
Activity Date: | 2022/09/04 |
Reviewed by: Tania
Amazing service, fast efficient and convenient
Highly recommend
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2022/09/24 |
Activity Date: | 2022/09/03 |
Reviewed by: Lisa G.
Prompt pick up to and from the airport to the hotel and the driver was very informative and polite. Would recommend and will always use this service every time I visit Waikiki
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Friends |
Posted on: | 2022/09/19 |
Activity Date: | 2022/04/22 |
Reviewed by: Carin
Thank you for the hassle free pickup from the airport and also taking us back to the airport at the end of our holiday. Will definitely use your company again! Transport was clean, driver very helpful.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2022/09/10 |
Activity Date: | 2022/08/16 |
Reviewed by: Janelle
A great shuttle service! Nice and easy! The drivers were friendly, and came to and from the airport on time.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Solo Travelers |
Posted on: | 2022/09/08 |
Activity Date: | 2022/08/30 |
Reviewed by: Julie
I love Driver. Hope to see her when I return to Airport.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Families with Young Children |
Posted on: | 2022/08/25 |
Activity Date: | 2022/08/23 |
Reviewed by: Jamie
The person delivering the lei was super nice and even offered to take our photo! I thought it was a cool experience to land in Hawaii and receive leis. I think if it is your first time visiting or you’re coming for a special occasion that it is worth getting one!
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Packages: | Classic Orchid Honeymoon Special (Two Single Strand Orchid Lei) |
Attended as: | Families |
Posted on: | 2022/08/21 |
Activity Date: | 2022/08/19 |
Reviewed by: Julia
This was a great surprise to welcome my parents to Hawaii for their 52nd anniversary. The greeter was holding a pleasant sign with their names that wished them Happy Anniversary. He was very polite and took a group photos for us with our phones. It was a fabulous old fashioned way to welcome my parents to the Islands!
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Packages: | Deluxe Honeymoon Special (Two Deluxe Orchid Lei) |
Attended as: | Families |
Posted on: | 2022/08/13 |
Activity Date: | 2022/07/20 |
Reviewed by: Annie
The drivers were friendly, courteous and professional.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Solo Travelers |
Posted on: | 2022/08/13 |
Activity Date: | 2022/07/19 |
Reviewed by: Deb Drysdale
Easy process, quick and convenient. Easy to find bus and girls outside baggage area. Will definitely book again on next trip
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2022/08/12 |
Activity Date: | 2022/08/10 |
Reviewed by: Dave
It was the perfect ride from pick up to drop-off at hotel. The staff from dispatch people to airport staff and drivers are super wonderful and courteous people. They really know how to take care of there customers!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2022/08/02 |
Activity Date: | 2022/07/31 |
Reviewed by: Jessie
We decided not to rent a car while in the Waikiki area. This shuttle was the perfect solution to getting to and from the airport. They were on time picking us up from our hotel and were only a phone call away when we arrived at the airport. Both of our drivers were polite and courteous and the driver taking us to our hotel had a lot of tips on places to go while we were there:)
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Families |
Posted on: | 2022/07/30 |
Activity Date: | 2022/07/04 |
Reviewed by: lbjohnson1@cox.net
Fly shuttle was a great way to get back and forth to the airport. They were on time and very helpful. Contacted you ahead of time to make sure everything was set. The pick up and drop offs were convenient.
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Packages: | [Departure] Waikiki Hotel to Airport: One Way Shuttle |
Attended as: | Couples |
Posted on: | 2022/07/29 |
Activity Date: | 2022/07/25 |
Reviewed by: Charles Mabry
Thank you for meeting my clients. - they were sending photos before they ever claimed their luggage.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2022/07/24 |
Activity Date: | 2022/07/22 |
Reviewed by: Rachel - LTW Travel
My clients arrived in Hawaii, and were immediately greeted with a text to help them find their leis at baggage claim. The company had a sign with their names listed, and their lei's ready to go. I can't wait to use this arrival surprise in the future!
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Packages: | Fragrant Honeymoon Special (Two Single Strand Tuberose & Orchid Lei) |
Attended as: | Couples |
Posted on: | 2022/07/19 |
Activity Date: | 2022/07/17 |
Reviewed by: Jen
On time, very professional, courteous highly recommend
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Packages: | Mercedes Sprinter Van Airport Arrival (up to 14 passengers) |
Attended as: | Families |
Posted on: | 2022/07/18 |
Activity Date: | 2022/07/16 |
Reviewed by: Julir
Didn't show up to pick us up at the airport. Left us stranded and ended up in a taxi. Big waste of money.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Couples |
Posted on: | 2022/07/18 |
Activity Date: | 2022/07/16 |
Reviewed by: Susan M.
Fly Shuttle Airport Transportation were in touch with us with pick-up times and the exact location on our pick-up from our hotel. This was very helpful since there were lots of shuttle vans picking up for transportation. They were on time and dropped off passengers at their prospective airlines.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Couples |
Posted on: | 2022/07/09 |
Activity Date: | 2022/06/16 |
Reviewed by: Jim B UK
Excellent punctual service with friendly drivers and immaculately clean vehicles
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Couples |
Posted on: | 2022/07/02 |
Activity Date: | 2022/06/30 |
Reviewed by: Kieran
I have used fly shuttle a few times over the last few months, I booked and even called 24hrs to confirm. Drivers have been late or arrived to the wrong locations. My suggestion is to wait outside airport/hotel 30 mins early if they don’t arrive within 15 mins call the number and ask where they are. Once my driver overslept but arrived another time they went to the wrong place/ they did refund but that doesn’t help when you need to get to the airport. Travelled with friends and they had similar experiences. Fine if you have plenty of time and quite relaxed but wouldn’t bother if more than 2 of you. Uber to airport is only the cost of 1.5 of this shuttle.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Friends |
Posted on: | 2022/07/02 |
Activity Date: | 2022/06/11 |
Reviewed by: Danny G.
We had scheduled Fly Shuttle to pick us up at our Waikiki hotel to take us back to the HNL airport. I received a call from a Fly Shuttle dispatcher the day before our departure; she told me over the phone that we would be picked up at our hotel the next day between 1:00 and 1:15 pm (which was fine). On our departure day, I called Fly Shuttle at 12:45 pm just to confirm the pickup-I was told everything was fine, and to look for the shuttle around 1:00 pm. At 1:15 pm, with no shuttle in sight, I called Fly Shuttle and was told that the driver would arrive within 10 minutes. At 1:30 pm, with no sign of the shuttle, I called again. This time the dispatcher told me there had been a mix-up, and that there was no shuttle available to pick us up until the 2:00 - 2:15 pm window. It was a 30 minute trip to the airport, and our plane started boarding at 3:40 pm. I told the dispatcher to cancel our pickup, and that we would take a cab. The dispatcher apologized and said that I would receive a refund for that portion of our trip. It's been over 2 weeks, and NO REFUND! This is unacceptable and very unprofessional. I absolutely DO NOT recommend Fly Shuttle transportation service!
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Couples |
Posted on: | 2022/06/27 |
Activity Date: | 2022/06/05 |
Reviewed by: Karina
Arrived in 5 min after calling FlyShuttle. Thank you
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Solo Travelers |
Posted on: | 2022/06/24 |
Activity Date: | 2022/06/22 |
Reviewed by: Sean C. Wong
My lifesaver
The only shuttle I chanced upon moment I step out of airport
We ain’t got nothing at the airport exit
Dedicated route for smaller group meaning you get to your destination in no time
The thing is, I arrived a tad earlier, too early at the hotel they refuse to check me in. Then again the daily lies with the hotel.
Might not be the cheapest option out there, but I am glad with the service rendered overall
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2022/06/19 |
Activity Date: | 2022/05/29 |
Reviewed by: Kieran
Booked the first time, they never showed and apparently went to the wrong hotel and blamed me. Second time arrived but the driver slept in so was 30 mins late for an international fight pick up. I mean they are cheap so worth trying but just leave plenty of time and make sure if they are more than 5 mins late to call and ensure they are still coming don’t just wait.
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Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
Attended as: | Friends |
Posted on: | 2022/06/18 |
Activity Date: | 2022/05/29 |
Reviewed by: Haole Bill
They asked that we give our arrival information and then to call once we got our bags. After waiting 40 mins for the bags to come we figured they probably built that into the lead time, so we call and are told it will be another 30-35 minutes for the shuttle to arrive. Why even book a time then? After waiting 40 mins for a “grey sprinter” a black sprinter shows up and - surprise- they didn’t know we were bringing surfboards, even though we paid extra for them. Got into the van and then waited another 20 minutes for another group to finish getting their bags before finally leaving them for “the next shuttle”. I believe they put multiple reservations together because the other people on the shuttle were groaning even louder than we were. Tried to charge extra for the surfboards we’d already reserved. All in all took 1.5 hrs to get to the hotel. Will be taking any other ride next time.
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Packages: | [Arrival] Airport to Waikiki Hotel: One Way Shuttle |
Attended as: | Couples |
Posted on: | 2022/06/17 |
Activity Date: | 2022/06/15 |
Reviewed by: Chris
We were greeted by sign on the way to the baggage claim. The greeter had beautiful flower leis for us waiting and helped up put them on and also helped with directions to the baggage claim and rental car facility. It was my dad's and son's first time to Hawaii, so we wanted to do something special and it didn't disappoint.
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2022/06/16 |
Activity Date: | 2022/06/09 |
Reviewed by: Ton Lam
The driver had arrived right on time and cheerfully greeted my family and I despite it being early in the morning. We were treated with great communication as well as a smooth and safe ride. I will definitely be using this service again!
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Packages: | [Departure] Waikiki Hotel to Airport: One Way Shuttle |
Attended as: | Families |
Posted on: | 2022/06/08 |
Activity Date: | 2022/06/06 |
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Aloha Rachel!
Thank you for your wonderful review! Jonny had a great time with the couple, and I will inform him of your praises. We look forward to servicing many more clients in the future.
Mahalo!
-- Jesse I.