Reviewed by: Red Headed Sister's
The Lei's was so beautiful and my sister was so surprised. Thank you for starting out her first trip to Hawaii with such a wonderful, fragrant orchid lei!
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Packages: | Classic Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2014/10/04 |
Activity Date: | 2014/09/12 |
Reviewed by: Steve
Waiting for us at the bottom of the escalator, easily found. Very friendly and helpful, and beautiful leis. Well worth the money.
Thank you.
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Packages: | Classic Fragrant Tuberose & Orchid Lei |
Attended as: | Families |
Posted on: | 2014/10/04 |
Activity Date: | 2014/09/14 |
Reviewed by: Ozzie's Mom
Above and beyond!
Our flight was delayed 7 hours, we arrived at HNL at 11:00 PM local time and I was sure the surprise greeting I had planned for our family's first trip to the island would have been canceled due to the late hour.
Instead, we were greeted at the gate by a beautiful, very cordial young lady who presented us with gorgeous leis and welcomed us warmly. She was very informative, took us directly to baggage claim and explained how to get to the rental car site most readily.
She made lemon-aide out of the lemons we had been given by the travel delay and helped start our vacation right!
Mahalo Nui Loa!
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Packages: | Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017] |
Attended as: | Families |
Posted on: | 2014/10/03 |
Activity Date: | 2014/09/17 |
Reviewed by: Darell and Penny
greeter was very nice, like the lei's jus wish I knew how to preserve them, any suggestions would be great,
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2014/09/22 |
Activity Date: | 2014/09/18 |
Reviewed by: ROB
I was met by a very pleasant hostess who stayed with me while my luggage arrived. The driver was very engaging and informative. Would highly recommend for transportation from the airport to you place of residence. Fares were reasonable.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/09/21 |
Activity Date: | 2014/08/30 |
Reviewed by: Tracy
We had a great driver! He was courteous, asking us questions, recommending different places on the island and more! He proved cold water for us when he picked us up, took our luggage, and opened our car doors. We loved having him drive us! We couldn't have asked for better!
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Packages: | [Departure] Hotel/Pier to Airport (Super Stretch Limo) |
Attended as: | Families |
Posted on: | 2014/09/17 |
Activity Date: | 2014/09/12 |
Reviewed by: Tracy
Francis was a great driver! He was courteous, asking us questions, recommending different places on the island and more! He proved cold water for us when he picked us up, took our luggage, and opened our car doors. We loved having him drive us! We couldn't have asked for better!
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Families |
Posted on: | 2014/09/17 |
Activity Date: | 2014/09/09 |
Reviewed by: Tracy
The Leis were absolutely beautiful! The looked fresh and smelled wonderful! The were also huge!! Plus for us! We received many compliments while wearing them. Our greeter was very kind and was there right when we got off our flight. She answered any questions we had and helped guide us to baggage claim. I would use this service again. Amazing!! Highly recommend!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/09/17 |
Activity Date: | 2014/09/09 |
Reviewed by: Bill Lagerberg
The service both from and to the airport in kona was excellent.
Not only were we met on landing by a very proessional lady who helped us get our bags and then took us to our vehicle, but on return there was even a greater surprise. A 'greeter' met us and helped us check in and chech our bags. She also got us upgraded to the 'exit' row in the plane. It was so nice to be looked after in such a professional manner.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Friends |
Posted on: | 2014/09/15 |
Activity Date: | 2014/08/23 |
Reviewed by: Roger
As always, pleasant, polite and prompt service. Highly recommend.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/09/11 |
Activity Date: | 2014/09/04 |
Reviewed by: Andre D.
A beautiful and incredibly sweet greeter met us as we disembarked the plane. These were a surprise for my two daughters and they felt like royalty. The flowers were fresh and still look great hanging in our suite 4 days later.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/09/08 |
Activity Date: | 2014/09/04 |
Reviewed by: Jim
I was worried because we had some airline connection problems but a quick email letting Veltra know the new arrival time and they were waiting for us as we walked off the plane. The leis were beautiful and the girlfriend got the HawIian greeting she was dreaming of.
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Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2014/09/08 |
Activity Date: | 2014/08/22 |
Reviewed by: Bill Lagerberg
We were met at the airport in Kona by a very professional curteous person who assisted us to collect our bags and get to the shuttle to the fairmont orchid hotel. The service was efficient, pleasant, timely and courteous.
The return to the airport 6 days later was even better. We were picked up on time, delviered to the airport, met by a 'Greeting' person, who checked our bags and got us upgraded to exit row seats while we simply waited to check in. The service was brilliant and I would recommend it to anyone.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Friends |
Posted on: | 2014/09/08 |
Activity Date: | 2014/08/29 |
Reviewed by: Tricia
Had a great experience riding the shuttle from my condo to airport and then vise versa. Both times the drivers were friendly and helpful.
I will always use the shuttle in the future and I have been encouraging owners and their guest to use this service also.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/09/04 |
Reviewed by: W.S.
Representative Amy was waiting for us right outside our gait. She presented us with beautiful leis and escorted us to baggage claim, all the white answering our questions about local spots we wanted to check out. She was super friendly and even took some pictures of us wearing our leis with my friend's camera at our request. I definitely recommend this service!
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2014/09/03 |
Reviewed by: Roger
Great service. Met at baggage claim. Very polite and helpful. Vehicle clean and comfortable. Highly recommended
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/09/02 |
Activity Date: | 2014/07/13 |
Reviewed by: Hillary Stevens
A very friendly greeting from a nice young lady that was very helpful.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/09/01 |
Activity Date: | 2014/08/30 |
Reviewed by: Ian Morby
This was something I arranged as a surprise for my wife. It was excellent. The delightful girl who met us had to wait nearly an hour after we had landed due to the high number of passengers going through immigration, but she had checked where we were and was waiting for us as we came through into arrivals. The look on my wife's face when she saw the girl with our names and had the lei put round her neck was a picture. The flowers were fresh and colourful and lasted all the holiday. We had a limousine booked to take us to our hotel and the girl took the trouble to get the driver's number and phone him to find out where he was parked, then helped us to the car with our bags. My wife wore the lei all holiday and was very sad to have to leave it when we left. Altogether a wonderful experience and one we will never forget. I recommend it to anyone.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2014/08/31 |
Activity Date: | 2014/08/16 |
Reviewed by: Ian Morby
We were late for our car due to being kept 40 minutes in a holding area in the airport and your driver was concerned as to our whereabouts, however, he phoned our hotel to check we had not got there by other means, so he knew we had a problem and waited. Excellent. His manner was superb and on the ride to our hotel he gave us a lot of information on where to eat/drink/sightsee/snorkel - he was very professional. Altogether a brilliant experience and one we would certainly do again and recommend to others. Thank you so much.
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Couples |
Posted on: | 2014/08/31 |
Activity Date: | 2014/08/16 |
Reviewed by: Rebecca
I used Veltra to reserve a shuttle. I was apprehensive as I was traveling alone. Having previously lived on the Big Island, I'm well aware of "island time" and lack of promptness and delivery from transportation here. I was quoted DOUBLE through other carriers, and chose Veltra/Hawaiian Activities due to their cost. I was given service through Roberts Hawaii which is fantastic! They were waiting when I arrived at the airport and I was the ONLY one on the bus going to Hapuna. Upon leaving, they were at the hotel on time and I once again was the only one on the bus. VERY happy with the service!!!
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/08/27 |
Activity Date: | 2014/08/24 |
Reviewed by: Jina
Great service, I was the only one on the shuttle to and from the airport, so it was incredibly cheap and fast, the best shuttle price I could find, and they were prompt and responsible!
Shuttle was clean.
My plane was five hours late arriving, but the shuttle kept track and came at 1 am in the morning to pick me up. (There were two areas for pick up, I wish they called on my cell because I was at the wrong spot for 15 minutes and tired, but that was the only hiccup).
I highly recommend!
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/08/27 |
Activity Date: | 2014/08/24 |
Reviewed by: Aloha!
Our lei greeter was very courteous and patient as she waited for them to disembark from the plane. Of course our guests were elated with their leis as she presented to them and she even offered to take pictures for us outside the terminal.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/08/23 |
Activity Date: | 2014/07/31 |
Reviewed by: Norman S
I ordered the Superior Lei Airport greeting and everything was spectacular. The lei was amazing. The lei was very fresh and excellent quality. Several people commented on how beautiful it was.
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Packages: | Superior Lei |
Attended as: | Couples |
Posted on: | 2014/08/21 |
Activity Date: | 2014/08/18 |
Reviewed by: Bruce
A level of service ever seen before. Met in the terminal with a sign with our names on it and the friendliest hostess and driver one could imagine. And the puka shell lei was icing on the cake.
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Packages: | [Round-trip] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2014/08/12 |
Activity Date: | 2014/08/09 |
Reviewed by: Grace300
The driver was VERY courteous and concerned about getting me to the airport on time, however...they need some help with scheduling and reservation FOR SURE! The driver arrived 15 minutes late, and had a hard time turning the vehicle around in our pretty much empty parking lot, so a little more time waas lost.
He was not prepared with good directions for his next pick up in Lahaina, about 20 minutes away from where he picked me up. He contacted dispatch for directions, and the directions they gave him sent him down Front St in Lahaina on a Friday night. Wall to wall people and traffic. He would have been better off staying on the highway past the commercial part of the street. They eventually sent another driver to pick up the other fare, who it turns out, were scheduled to be picked up at the SAME TIME as I was...20 minutes south!! He was a good driver, and got me to the airport in time for my flight, but we left Lahaina an HOUR past when we were supposed to. I do not view this as a driver failure, but a team failure. Get it together Roberts dispatch!!
I will try you again, but I am hoping that you make some much needed improvements in your teamwork!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/08/11 |
Activity Date: | 2014/08/03 |
Reviewed by: Grace300
Other than arriving almost a 1/2 hour late, this was a pefect shuttle experience. The driver was attentive, and understood what was needed. I was overall very happy.
The price was good.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/08/11 |
Activity Date: | 2014/08/01 |
Reviewed by: W.Elliott
The representative waiting for us (Rachel) was very friendly and kind. After offering to take pictures of us with our leis, she helped us find our way to the rental car area of the airport.
Excellent service and reception that I would recommend to anyone wanting to make their first arrival in Hawaii a little special!
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Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
Attended as: | Friends |
Posted on: | 2014/08/05 |
Activity Date: | 2014/07/26 |
Reviewed by: Holcombt
For our first trip to Maui, I wanted my family to have a memorable welcome at the airport. The leis were beautiful and filled my kids with smiles.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/08/03 |
Activity Date: | 2014/07/12 |
Reviewed by: Ms. Ems
We live in Oahu and since it’s summer, my husband and I decided to take our children ages 9, 7, & 2 to Maui. It's their first time on the island so I thought of giving them a little surprise upon arrival there. I also ordered my husband and I a lei just for us to experience it as well but my husband was not aware of this.
My husband and I got the Deluxe Honeymoon Special while the kids received the Standard Orchid Leis.
On our way down the escalator, we saw our Lei Greeter right away! We were behind our kids and it was so funny when the girls approached the greeter immediately upon seeing the sign with our family name! They were so excited and couldn't stop asking questions, like how do they know your name Mom? How do they know we are here? I thought that was awesome! The Leis were lovely, so fresh and beautiful, much more with the Deluxe Leis we got for me and my husband! Again, my husband wasn't expecting this but he loved it!
Kainoa, our greeter was also very nice and friendly, he made sure we know where we were going, directed us to the baggage claim and gave us directions to pick-up our car rental. Overall, the experience was great! We arrived at 6:40am and being greeted with fresh flowers early in the morning was just very calming..it gives you that "good vibe" feeling that the rest of your journey will be fun and memorable and it was!
I would love, love, love to have my family and friends experience this as well when visiting the islands.. this is a nice surprise! Thank you Maui Lei Greetings!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2014/07/16 |
Reviewed by: bluestar
We were met when we got off the plane and our luggage was taken to the van. The driver gave insights about the island on the short ride to the hotel.
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Packages: | [Round-trip] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2014/07/12 |
Activity Date: | 2014/07/06 |
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Aloha,
Mahalo for keeping in contact with us! We greatly appreciate you taking your time to write this review for us! We are so happy everything went well for you and your family, we hope you have a pleasant stay at our islands!
Aloha,
Leilani