Reviewed by: Carlos
The whole trip to the Polynesian Center was a great experience and it’s worth what includes. It’s a most to see every time you visit Hawaii.
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Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
Attended as: | Couples |
Posted on: | 2017/11/18 |
Activity Date: | 2017/10/28 |
Reviewed by: J@HK
幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/11/17 |
Activity Date: | 2017/11/09 |
Reviewed by: LJKouri
This tour is very informative. You get to see black sand, volcanoes, waterfalls, and more. Our driver/guide was excellent.
There was more walking than indicated on the website, including climbing lots of stairs. Therefore I was not able to see some of the sites. But if you don't have any mobility issues, I recommend this tour.
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/11/15 |
Activity Date: | 2017/11/06 |
Reviewed by: Loretta
It was raining but with Ernell that day was a wonderfull day.
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Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
Attended as: | Friends |
Posted on: | 2017/11/14 |
Activity Date: | 2017/11/11 |
Reviewed by: ちぃー
本当に本当に素敵な星空でした。参加した日はあいにくの曇りと思っていましたが、雲の上は晴れていて天の川も流れ星もくっきり見えました。
日が沈んだ後に現れるアースシャードー、地球の影も見え心が洗わられるような気持ちでした。ガイドの方のお話を聞きながら星を見ていると、涙が出ました。寒いと聞き、スエットやダウンを重ね着したので寒さも感じず、夜空を楽しむことが出来ました。山に行く前にはスーパーやお土産屋さんにもよるので、スーパーは値段も安くて良かったです!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/11/14 |
Activity Date: | 2017/10/28 |
Reviewed by: Rose
My two teenage girls and myself , a 53 year old woman did this excursion. It was a great day. The tour company was very informative. I would advise to do the morning trip to diamond head that we did. Pick up was 6:15am. Diamond in the morning was perfect. If we had done in the afternoon would have been really hot. We we arrived at manoa falls the company gave us walking sticks and bug spray to apply. It was really needed. I'm sure we would have had a lot of bug bites. The falls were beautiful. The rain forest was amazing
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Packages: | Hawaiian Beauty Combo: Diamond Head Crater Trail & Manoa Falls Hike |
Attended as: | Families |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/10 |
Reviewed by: Rick
Very beautiful. Did the self guided and enjoyed itverymuch
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Packages: | Self-Guided Tour (Day Pass) |
Attended as: | Couples |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/08 |
Reviewed by: Hutch71
Our driver arrived on time (to the minute) to our hotel pick up point. He was cordial and helped with the seat belt shoulder strap (due to passengers need to ingress the rear set of seats). He dropped us off and picked us up as planned. We had a very nice hike up to the lookout station and WWII bunkers on Diamond Head. The view was absolutely worth the trip! Veltra made the trip that much more enjoyable.
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Packages: | Diamond Head Crater Trail Hike |
Attended as: | Couples |
Posted on: | 2017/11/11 |
Activity Date: | 2017/10/15 |
Reviewed by: bono
ハレアカラは天気が悪くサンセットは見れませんでした。
しかし、微妙に場所を変えて星空観測する場所を臨機応変に見つけるあたりプロだなと思いました。ツアーの進行もストレスなく力量のあるガイドさんだなと感じました。
また今度リベンジします。
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Packages: | 大人1名【ラハイナ、カアナパリ、カフルイ地区ご滞在限定】(2020年3月まで) |
Attended as: | Solo Travelers |
Posted on: | 2017/11/10 |
Activity Date: | 2017/10/16 |
Reviewed by: nriano
All staff was very friendly and helpful. The Ha, Breath of life show was very entertaining. I felt that I understood the story line better because I read the playbill before the show started. The other presentations were also very entertaining and educational.
One point about the luau buffet, my girlfriend is very allergic to coconut. So I asked an employee if there was anything on the buffet that had coconut. She went back to check on a board in the back and assured me there was no coconut in any item.
My girlfriend said she tasted a little coconut in the frosting of the cake so did not finish it. She is OK, and did not have any reaction.
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Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
Attended as: | Couples |
Posted on: | 2017/11/10 |
Activity Date: | 2017/11/07 |
Reviewed by: やまさん
ツアー内容が変更されて、ハレカエラ国立公園だけに訪れたツアーであった。それで有れば、ツアーを結構しないで欲しかった。或いは、行き先を変更してでも、他の場所の訪問や見学を入れる。ディスカウントする。早く帰って来る。とかの配慮が欲しかった。一ヶ所しか行かないなら、それに対する配慮も無く、残念でした。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、弊社アクティビティページに記載がございました通り、
イアオ渓谷が閉鎖されておりましたため、代わりにクラ マーケットプレイスにご案内させていただいていたようです。
せっかく楽しみにされていたツアーがご期待に沿った内容ではございませんでしたこと、弊社としても大変残念に思います。
また、当日の担当ガイドよりスケジュール変更についての説明が不十分でしたこと、深くお詫び申し上げます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
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Packages: | 基本プラン* |
Attended as: | Couples |
Posted on: | 2017/11/07 |
Activity Date: | 2017/11/02 |
Reviewed by: Rodrigo
It was an amazing day, visiting culture of 6 islands in one place, learn their culture, know their traditions, eat their food, and the final show wooow!!! And KAP a complete artist!!! And the ambassadors (guides) incredible!!
Rating: | |
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Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
Attended as: | Couples |
Posted on: | 2017/11/07 |
Activity Date: | 2017/11/03 |
Reviewed by: Gilbert
Full day of very interesting activities. Excellent show at Polynesian Cultural Center.
I strongly recommend this tour to everyone with limited time on the island.
Rating: | |
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Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
Attended as: | Couples |
Posted on: | 2017/11/07 |
Activity Date: | 2017/10/12 |
Reviewed by: Carl
Excellent tour. Tour guide were very knowledgeable and informative.
Rating: | |
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Packages: | Lunch at McGarrett's |
Attended as: | Families with Young Children |
Posted on: | 2017/11/06 |
Activity Date: | 2017/11/01 |
Reviewed by: Michael
Generally the tour is good, however, the tour guide didn't introduce other activities available at Pearl Harbor, such as Battleship Missouri Tour. We could organise the tours better if he told us how much time other tours take. The Battleship tour definitely worth it, we stayed behind for it.
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Packages: | 8:00 AM Standard Tour [2022] |
Attended as: | Couples |
Posted on: | 2017/11/05 |
Activity Date: | 2017/11/02 |
Reviewed by: TINA
DEFINITELY RECOMMEND THIS TOUR . EVEN THOUGH IT IS A VERY LONG TOUR, ITS WORTH IT. SAW AND TOOK LOTS OF BEAUTIFUL VIEWS!!! THE STAFF WAS REALLY INFORMATIVE AND NICE.
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Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
Attended as: | Couples |
Posted on: | 2017/11/04 |
Activity Date: | 2017/10/12 |
Reviewed by: bobby
サンライスに早起きは自信がないから、サンセットのこのツアーを決めた。
景色は天気によるものなので、あなたの運の次第かもしれませんが、
行くなら、コートを持っていたほうがいいです。寒いですから。
Rating: | |
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2017/11/04 |
Activity Date: | 2017/09/12 |
Reviewed by: Ctaylor
Great tour, luau/dinner and show, but made for a long day!
Rating: | |
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Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
Attended as: | Families with Young Children |
Posted on: | 2017/11/03 |
Activity Date: | 2017/10/31 |
Reviewed by: Lowell
Toa was very knowledgeable about the history of the memorial and also very entertaining
Rating: | |
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Packages: | 8:00 AM Standard Tour [2022] |
Attended as: | Couples |
Posted on: | 2017/11/02 |
Activity Date: | 2017/10/30 |
Reviewed by: Brent
It was awesome. We had the time of our lives and our guide was the best.
Rating: | |
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Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
Attended as: | Couples |
Posted on: | 2017/11/01 |
Activity Date: | 2017/10/26 |
Reviewed by: Lynn H
This is not the tour companys fault but if you want to be able to see Pearl Harbor don’t take this tour. The guide was late picking us up and we were at the end of the line. He did get our tickets for us but we spent a lot of time waiting around. There was not nearly enough time to see the site. The island tour was long and not very good. Unable to stop along the beaches due to laws. Dole plantation was a tourist trap and the macadamia shop was over run with people chowing down on the free samples. Anyway time would have been better spent seeing more of Pearl Harbor. So if you have a choice spend your time at Pearl Harbor and skip the bus tour. Find your own beach to hang out on later in the day
Rating: | |
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Packages: | Arizona Memorial & Circle Island Tour |
Attended as: | Couples |
Posted on: | 2017/10/31 |
Activity Date: | 2017/10/18 |
Reviewed by: Michele
Good .The driver was excellent and very knowledgeable and funny. The different stops were quite interesting, and Hanauma bay very beautiful. Buffet dinner was good.
Rating: | |
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Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
Attended as: | Solo Travelers |
Posted on: | 2017/10/29 |
Activity Date: | 2017/10/02 |
Reviewed by: Aloha luv
First time booking a tour when visiting Oahu and was pleased with this company. Price was very reasonable especially because it includes transportation and advance tickets to USS Arizona. Bus was very spacious & clean & comfortable & on time! Our driver, John, was very pleasant & professional. Knocked off 1 star because I wish there was more time spent touring downtown. I thought this tour included Chinatown but we didn't even get close nor was it even mentioned. Honestly, Honolulu is not so big that more time can't be spent exploring. Overall, a very nice experience, mahalo!
Rating: | |
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Packages: | 8:00 AM Standard Tour [2022] |
Attended as: | Friends |
Posted on: | 2017/10/29 |
Activity Date: | 2017/10/07 |
Reviewed by: Craig
This is a “must do” activity. You can spend an entire day, or just a few hours. We ended up spending about 6:00 hours and loved every bit. Go early, as the crowds are not bad in the mornings before 9:00.
Rating: | |
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Packages: | Passport to Pearl Harbor |
Attended as: | Couples |
Posted on: | 2017/10/27 |
Activity Date: | 2017/10/24 |
Reviewed by: Rose
Lovely hike! The water and hiking stick as well as the bug spray that was provided, was greatly appreciated.
Rating: | |
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Packages: | Manoa Valley Hike |
Attended as: | Families with Young Children |
Posted on: | 2017/10/27 |
Activity Date: | 2017/10/24 |
Reviewed by: Steve M
The Waimea Canyon & Fern Grotto tour is a signature tour when visiting Kauai! Polynesian tours does a good job of connecting you with the core highlights of this most remarkable experience. Truly a memorable experience.
Rating: | |
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Packages: | Standard Tour |
Attended as: | Couples |
Posted on: | 2017/10/27 |
Activity Date: | 2017/10/24 |
Reviewed by: Rose
I wasn’t expecting much since it wasn’t a tour. The driver did drive by past places that have significance to President Obama. Beautiful waterfall! No need for a guide.
Rating: | |
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Packages: | Manoa Valley Hike |
Attended as: | Families with Young Children |
Posted on: | 2017/10/25 |
Activity Date: | 2017/10/24 |
Reviewed by: M.Y
ガイドが山Pさんで、とても素敵な体験ができました。寒かったけど、車で3055mまで行け、そこで見た星空は最高でした。
Rating: | |
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/10/24 |
Activity Date: | 2017/10/10 |
Reviewed by: Karla
This is a must for anyone traveling to Maui. Wayne was our driver and guide. He is full of all sorts of information and kept us entertained the whole trip. The view of the sun rising above the clouds high atop a volcano, made this one of our most memorable moments in Hawaii. The trip concluded with an awsome breakfast .
Rating: | |
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Couples |
Posted on: | 2017/10/24 |
Activity Date: | 2017/09/26 |
Reviewed by: D. Dickenson
This is so worth your time and money! Awesome! The view was spectacular and the driver made it so much fun!
Rating: | |
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Friends |
Posted on: | 2017/10/23 |
Activity Date: | 2017/10/19 |
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この度は、ツアーにご加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、お客様がおっしゃる通り、お客様のお迎え場所には遅れて到着いたしました。お客様をピックアップさせていただく前に立ち寄りましたホテル数か所にてお客様をお待ちいたしましたため、バスが大幅に遅れて到着する結果となりました。せっかくのご旅行中にご不便をおかけいたしましたこと深くお詫び申し上げます。今後お客様を長時間お待たせすることがないよう催行会社には送迎を円滑に進めるよう運用の改善を要請いたしました。
なお、乗客が定員を超えていたとのことですが、当日は25人乗りのバスは満員でしたことご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、今後、事前のお打合せも含め、今後さらなるサービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム