This was suppose to be one of the highlights of our trip to Oahu… the Pearl Harbor specifically the visit to USS Arizona! We fully paid months before our Hawaii trip. Why a poor review? There were 18 of us. Families and friends. We were informed that they were not able to get a ticket for us to go to USS Arizona, right during the bus pickup! Our other friends who were on a different time slot, same day, were able to do so no problem. We feel that this company should have informed us ahead of time so we would have an opportunity to book with another company. So disappointed! Not good business! I hope this does not happen to anyone else.
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Attended as: | Families |
Activity Date: | 2022/06/16 |
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Our guide, Nani gave us an awesome experience. Very knowledgeable & fun music!
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Attended as: | Couples |
Activity Date: | 2022/06/14 |
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We were so excited to visit Hawaii for the first time and I thought I was purchasing tickets for Pearl Harber but NO after spending $200.00 NOTHING. When speaking to them on the phone they stated we must ride their bus. With Covid 19 we didn’t want to take a chance on our health. We are now in a dispute with them to get our money back!
Toni we are so sorry to hear you suffered such a terrible miscommunication. We understand that some people are still weary about travel post pandemic. We hope you're able to work something out with the agent that booked your tour. Mahalo!
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Attended as: | Solo Travelers |
Activity Date: | 2022/05/26 |
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We were picked by a nice comfortable bus for the Pearl Harbor an the U.S.S MISSOURI with the National Pounchbowl Cemetery. It was our first time to Hawaii an the tour of the city was also nice. It would just be nicer if there was a little more time between each tour so that u don't have to rush.
But all an all it was a good tour.
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Attended as: | Couples |
Activity Date: | 2022/05/09 |
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We attended the Pearl Harbor remembered tour, which included the USS Arizona Memorial and USS Missouri, whith a little history of Honolulu in the mix. I definitely won't forget the experience.
We appreciate this lovely review and are so glad we could be part of your unforgettable experience. We hope you come back and see us next time you're in Hawai'i!
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Attended as: | Friends |
Activity Date: | 2022/04/29 |
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Just a great time. The driver was awesom very informative.
Nick, thank you so much for your review and rating!
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Attended as: | Families with Young Children |
Activity Date: | 2022/04/12 |
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Our Pearl Harbor Tour with E Noa was great! Our tour guide was knowledgeable and fun, and shared a lot of good information. This tour made it easy to enjoy all that Pearl Harbor has to offer since they procure the tickets for you. The trolley ride around Honolulu and Waikiki was good as well.
Be sure to NOT bring bags with you as instructed. This caused our particular tour to be split up as our guide had to call in another guide due to some people bringing bags. They will not let you in with them.
Heather, Mahalo for letting us know about your experience. Also, thank you for mentioning the bags. We try to notify our guests that bags are not allowed on the USS Arizona Memorial. We are so glad we got to be part of your special trip!
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Attended as: | Couples |
Activity Date: | 2022/04/28 |
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Our tour guide Nani made the experience memorable. His knowledge of the history of the island was a wonderful complement to the tour. He made a solemn experience truly enjoyable.
We love Nani too! We are so glad to hear that Nani was able to make the day so fun for you. Pearl Harbor really can be such a solemn experience so it takes a exceptional person to make it fun. Mahalo for the review!
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Attended as: | Families |
Activity Date: | 2022/04/29 |
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Seeing the Arizona has been on my bucket list for several years. Seeing it and the Missouri was an experience. I didnt go on the Bowfin or into the Aviation museum, but I saw them. The bus had issues at first and they called another bus which caused the tour to be very late. He did stay later, but we didnt have time for the film or much browsing around. They do a little city tour, which is ok but they dont stop for pictures or anything. In my opinion, they should devote the whole tour to Pearl Harbor. It needs more time. I did a trolley ride later on that does a city tour with stops. It was still a good day, just wish I had had more time there.
Aloha Mayor Mabry!
Thank you for sharing your valuable feedback. We really appreciate your honesty and the time you took to write this.
We hope your time in Hawaii was a memorable one.
Stay well,
Team E Noa
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Attended as: | Friends |
Activity Date: | 2022/03/29 |
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I was shocked to find we could not bring our purses in to the facilities. I did not read anything about this on my reservation. There were a lot of people at Pearl Harbor and there was not enough time during the excursion to go into the museums and gift shops. I felt rushed the whole time. Our driver was super nice and very knowledgeable. I feel like this excursion needs more time! There was not even enough time to eatunch and we were starving!
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Attended as: | Families with Young Children |
Activity Date: | 2022/03/24 |
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First class service our driver and the company is awesome
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Attended as: | Couples |
Activity Date: | 2022/03/08 |
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All good. Our time on the Missouri was too short.
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Attended as: | Couples |
Activity Date: | 2022/02/03 |
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We really enjoyed this tour. We would have liked to have had a little longer at the Arizona memorial itself as there were so many people it was hard to get the pictures that we wanted in such a short time. Seeing the Missouri was a plus and was awesome, since I am a nurse I would have liked to have seen more of the medical side of the ship...infirmary, pharmacy, Dr office etc....Overall it was very informative and we enjoyed the tour..
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Attended as: | Couples |
Activity Date: | 2021/11/04 |
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How can you visit Honolulu and not see Pearl Harbor and the Missouri. Trip started off badly as our bus was over an hour late. It meant things we were supposed to see on the way to Pearl Harbor was squeezed in on the way back. Not good when you have made dinner cruise plans with the same tour company. Guide Ru Ru was pleasant but brushed aside the delay as being on “Hawaiian time.” Wish we had more time to spend at the Missouri.
Aloha Barry,
Thank you kindly for sharing your honest feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will definitely learn from, as it will allow us to provide the corrective steps and change in procedures to ensure this will not happen again.
On behalf of the staff and management here at E Noa Corporation, we hope your overall visit to Hawaii was an enjoyable one. Please stay safe and take care.
Mahalo!
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Attended as: | Couples |
Activity Date: | 2021/10/19 |
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The Deluxe Pearl Harbor tour is a must do trip if you're visiting Oahu! The tour seems long but we actually could have easily stayed even longer. Our tour guide Patrick was fantastic and very informative as we drove up to Punchbowl Crater, the cemetery and around Honolulu. We will definitely take this tour next time we visit.
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Attended as: | Couples |
Activity Date: | 2021/07/28 |
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I’ve never been to Oahu so for those coming for the first time, I would definitely recommend going on a a few tours. BK was our tour guide and he was very knowledgeable. I’m glad I found this tour here because I tried to purchase everywhere else online and it was all sold out. The only suggestion I have for those going on any tours is to keep track of time. I spent too long at USS Missouri and missed my scheduled tour for USS Arizona Memorial. Luckily I was able to get in on standby but I had to run to the bus right after because time was up.
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Attended as: | Couples |
Activity Date: | 2021/07/22 |
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Patrick, our driver and downtown tour guide was amazing! Very informative and charismatic, he made us feel right at home! Pearl Harbor was wonderful and easy to navigate especially with 2 children under 10. This tour is a must see!!!!
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Attended as: | Families with Young Children |
Activity Date: | 2021/07/15 |
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Our tour guides were great, very knowledgeable and explained everything very well. Gave us great tips to help ensure our time was well spent.
Could not have been any better.
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Attended as: | Couples |
Activity Date: | 2021/07/07 |
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Loved the information on the tour prior to getting to Pearl Harbor tour guide was awesome and knowledgeable and kept it fun. Was very helpful with all questions along the way. Great way to see Pearl Harbor
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Attended as: | Families |
Activity Date: | 2021/06/25 |
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This was a must do tour! We did the 8 hour tour and it was the perfect amount of time at both places.
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Attended as: | Families |
Activity Date: | 2021/06/13 |
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Our guide Kahleo was phenomenal! He made sure we enjoyed ourselves while remembering that this is a somber trip.
We had a fantastic lunch as well!
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Attended as: | Couples |
Activity Date: | 2020/02/26 |
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Larry with Royal Star handled our tour.... if you find a way to replicate him, you will be well served (as well future attendees). He was knowledgeable, fun, affable and a perfect fit for the thread that ties these parts of the tour together.
Cemetery was humbling and very moving - at the very time we drove through, military was preparing for an internment that day.
Downtown tour was just right - highlighting both historical and current buildings and sharing information for possible additional visits later.
Arizona Memorial - website information helped us prepare well (clear bags allowed us to bring cameras and other items). The presentations at the visitor center were informative, and the video presentation was very moving. Little was said on the transport to the memorial, and our time there was memorable -- anyone who visits and is not moved by the sacrifice and losses is missing something.
Missouri was very interesting as well. Self-guided touring allowed for us to take the time needed to explore areas we found interesting. We did not see the Air Museum (but it's on the list next time). Transfers to and from Ford Island were well timed and operated - then it was time for Larry to take us "home".
ONLY complaint - our visit at both the Arizona and Missouri seemed a little rushed. We had about an hour before our tickets for the video, then seemed to have only ten minutes at the memorial (I understand might have been time for lunch for the tender captains?) and then ten minutes before our bus to Missouri (and find time for lunch). At Missouri, we had at most 90 minutes from drop off to time to board return bus back to the visitor center. Even another fifteen minutes at each memorial would have allowed for a more relaxing and reflective visit.
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Attended as: | Families |
Activity Date: | 2020/02/25 |
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This was a great tour! Our driver/guide had lots of fun stories about history and culture of everything we saw. It was a good amount of time at each place.
The USS Missouri is great. Take the guided tour! Our guide had some great stories. I also enjoyed having time to explore on my own.
The USS Arizona Memorial and other memorials were very humbling. So grateful for the men and women who sacrificed their lives that day so I can enjoy the freedom I now have. It was quite humbling to stand over the tomb of those men in the USS Arizona. I also enjoyed the Walk of Honour. My only regret was not having enough time to explore the other things in and around that site.
This was a great starter tour to show me what I might like to do next time. The company from booking to resort pick-up and drop off to not having to navigate the traffic made it well worth the investment. I highly recommend this for everyone. I learned a lot!
I also greatly appreciated the poncho to use as we had rain off and on all day. Unexpected but awesome bonus!
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Attended as: | Solo Travelers |
Activity Date: | 2020/02/05 |
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This was a super and well worth it tour. We had the Missouri in Washington state for many years and it was so great to see what a wonderful job Hawaii has done in taking care of this part of history. I learned so much history I didn't know about this war and these ships. The tour driver we had was one of the most knowledgeable ones I'd ever had he told us a lot of info we didn't learn on the tour. Not sure how to spell his name Kaleo I think. I would love to do it again as there was so much to learn.
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Attended as: | Couples |
Activity Date: | 2018/10/28 |
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From pick up to drop off we had a fantastic day out, disappointed that the Arizona memorial was closed due to the damaged supports however we did get to view it from the boat that takes you out, our driver Marlon was very knowledgeable about honolulu and surrounding area, we had time to visit downtown including the Iolani palace, 5 o headquarters and chinatown, I would have no hesitation in recommending this tour and would do it again.
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Attended as: | Couples |
Activity Date: | 2018/09/16 |
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So pleased with the service and experience I had. Our tour guide was on time and shared a lot of interesting facts and information. We got to spend an extra hour at Pearl Harbor because our guide was given our tickets early so he let us take advantage of that which was very nice. The day could not have turned out better than it did, even if we tried.
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Attended as: | Families with Young Children |
Activity Date: | 2018/07/31 |
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Very comfortable bus with a bathroom. Our driver Larry provided a plethora of information about Oahu and Pearl Harbor. Highly recommend both the Arizona and Missouri tours. Take the guided tour on the Missouri as the guide will point out many facts and stories you would not otherwise learn. Food stands at the Missouri are much better than what's available at the Arizona so if you want to snack hold off until you get to the Missouri. This was a great tour and I highly recommend it!
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Attended as: | Families |
Activity Date: | 2018/07/03 |
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Shame that we couldn’t see the USS Arizona memorial - a real disappointment
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Attended as: | Families |
Activity Date: | 2018/06/13 |
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The tour bus driver Genshin was punctual, friendly, and informative. We fell a bit behind schedule on the way back but that was due to traffic and Genshin was nice enough to wait an extra 5-10 minutes for the late passengers. The guided tour portion at Pearl Harbor was brief but it gave everyone a chance to explore the Arizona Memorial and USS Missouri for themselves. A good experience overall.
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Attended as: | Solo Travelers |
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City tour was very good. Bus driver was awesome. Good enough time to see both ships.
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Attended as: | Couples |
Activity Date: | 2018/04/19 |
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Nani is an amazing guide! We are so happy, but not surprised, he provided such a memorable experience. Mahalo for your review and rating!