Aloha,

Thank you very much for taking the time to post about your experience. We apologize for the pick-up being delayed and we have shared your feedback with the activity provider to better so they can better serve future guests.

Mahalo Nui Loa,
VELTRA Customer Support

この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。

ウミガメや魚につきましては、自然の生き物ですのでご覧いただけない場合がございますこと、ご了承ください。せっかく楽しみにされていたモロキニ島シュノーケリングツアーにてウミガメや魚があまり観測できず残念なお気持ちだったかとお察しいたします。スタッフの対応や船からの景色など、少しでもで良い思い出として心に残られることが多くございましたことを願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

Aloha Dave,

Thanks for your review of the Pride of Maui. Molokini Crater truly is a snorkelers paradise, with remarkable water clarity and a diverse ecosystem. Due to the water quality, the reef at Molokini is healthy and vibrant. Some of the coral species are endemic to Molokini Crater and as such, not found anywhere else. The variety of fish at Molokini is great too, as you point out.

We are so lucky to have a location like Turtle Town, where the Hawaiian Green Sea Turtles congregate, to share with our guests. We're pleased you enjoyed swimming with the turtles. We are definitely not a booze cruise, although feel our guests enjoy eating a big juicy burger or chicken sandwich, hot off the grill along with an ice cold micro brewed beer after snorkeling. It makes for a wonderful end to a perfect day.

Thanks again for your kind words.

Scott Turner
CEO
Pride of Maui