(All Reviews) Page 53) Recommended for kids 8-12 (Kids Friendly: Browse by Age), Maui tours & activities, fun things to do in Maui | HawaiiActivities.com

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All Reviews for Recommended for kids 8-12 in Maui

Overall Rating

4.70 4.70 / 5

Reviews

2864 reviews

Hana by Air & Land - Helicopter Flight & Semi-Private Sightseeing Tour Combo

Excelent tour

Reviewed by: Pablo

Worth taking , well organized & excelently executed

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Packages: Morning Tour
Attended as: Couples
Posted on: 2018/01/17
Activity Date: 2018/01/14

Myths of Maui Royal Lahaina Luau - Open Bar, Polynesian Dance & Fire Knife Show

Myths of Maui Luau

Reviewed by: Tim Takach

My family absolutely loved this activity. Great service, fantastic food and drinks. Great performance sharing the tradition of Aloha and the history. Luau was also in a great location overlooking the beach. Very close to where we were staying.

What to expect? A warm shell Lei greeting, photo for purchase, friendly staff, great service, great performance, great Mai Tai's, and a meal that will make you want to stay in Maui. This activity is recommended for anyone of any age. Great time!

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Packages: General Seating Package
Attended as: Families
Posted on: 2018/01/17
Activity Date: 2018/01/11

Four Winds Molokini Snorkel Tour - Premier Cruise with Breakfast, Lunch & Drinks

Four Winds Molokini Snorkel

Reviewed by: Tim Takach

By far the best snorkel excursion we ever took. Safety was the Captain's first priority and it was greatly appreciated.

The Four Winds offers just about everything possible from small boats for children, life jackets, other floating devices, and under water camera rentals. The crew was awesome.

What to expect? A crew that knows how to have a great time. Don't worry if you forget something because honestly they have everything including wet suits and eco friendly sun screen. On the way to Molokini, we seen a double whale breech which is the best I have seen yet. The captain was very knowledgeable about whales and turtles and was quite funny as he cracked a few jokes along the way. Upon boarding breakfast was served. Later lunch and on the way back a few beers. Great way to end a fabulous day.

I would highly recommend this activity for couples or families. Can't wait to do it again next year.

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Rating:
Packages: Standard Package
Attended as: Families
Posted on: 2018/01/17
Activity Date: 2018/01/16

ハレアカラ山頂 夕日鑑賞ツアー 人気のクラ・ロッジでショッピングもあり!<午後/英語ガイド>

ハレアカラ山頂観光ツアーサンセット鑑賞半日/英語/夕食

Reviewed by: レインボー

英語のツアーでしたが、英語が出来なくても何とかなります。バスの運転手件ガイドさんは、ベテランで、山頂では写真を撮ってくれたりして、親切な人でした。夕食付きでおいしかったですよ!唯一残念なのは、星空をみることが出来なかった事です。是非星空鑑賞もツアーに入れて欲しいです。あと、乗り物酔いする人は酔い止めを飲まれた方がいいと思います。

  • 登って行くときは雲がかかっていましたが、夕日が見れて最高でした!

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Packages: Test Package
Attended as: Solo Travelers
Posted on: 2018/01/14
Activity Date: 2017/12/15

Molokini Crater & Turtle Arches Snorkeling Tour & Snuba Dive - Aqua Adventures

Highlight of an incredible vacation

Reviewed by: John

When my family was listing the highlights of our amazing vacation in Hawaii, we all agreed the snorkeling trip was the best of the best. Thank you.

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Packages: Snorkeling Only
Attended as: Families with Young Children
Posted on: 2018/01/13
Activity Date: 2017/12/21

3-Hour Hana Rainforest Tour with Waterfall Swim & Easy Nature Walk - Hike Maui

Easy hike with beautiful scenery

Reviewed by: Melissa

The ride up is pretty quick with a nice hike to a beautiful small waterfall. A prefect amount of time to take in the scenery before heading to our next stop. There again the prefect amount of time at the waterfall and an easy hike to and from.

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Packages: 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike
Attended as: Solo Travelers
Posted on: 2018/01/13
Activity Date: 2017/12/18

Drums of the Pacific Luau with Open Bar at Kaanapali Hyatt Regency Maui

Magnificent luau

Reviewed by: J Blackmon

Well worth the money. Delicious food, a huge variety of drinks and very entertaining show.

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Packages: Standard Luau Package
Attended as: Friends
Posted on: 2018/01/12
Activity Date: 2018/01/09

Hana by Air & Land - Helicopter Flight & Semi-Private Sightseeing Tour Combo

Excellent, well worth the money

Reviewed by: Don Henry

My wife, myself and my sister with her husband were able to get this trip. We were told that normally they like to do this trip with 6 people. We had only four in our group but they still ran the trip. We took the early morning van ride to Hana and the helicopter ride back. You can do this trip either way. We had a brand new GMC custom van, it was great. Greg our driver said that this company only has newer vans. The only thing better than a new van was a very experienced driver. Greg was great, he knew all the places to slow down and where you could get the best pictures. My wife and sister are very much into flowers, Greg was very knowledgeable on the subject. Many years ago I drove this road and I missed so much, having a driver/guide is the best way to to this. I have a commercial driving licence so I can recognize and appreciate a professional driver. Lunch was very good and light, you want that for the helicopter flight back. The pilot, Glenda was very smooth and safety was always a big concern. The helicopter company was Blue Hawaiian, top notch outfit. I could not think of one negative comment or even a constructive criticism. Is it cheap no, is it value for your money yes.

  • one of the many water falls on the road to hana

  • they is time to swim in one of the many waterfalls

  • Glenda was our pilot back , very good

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Packages: Morning Tour
Attended as: Couples
Posted on: 2018/01/07
Activity Date: 2017/12/15

ラナイ島行きフェリーチケット 古代ハワイアンの伝説が残る島へ<片道・往復/マアラエア港発着>

Comfort ferry

Reviewed by: hoshi

I took this ferry to lanai.
Direction to ferry port is simple. Seat is comfortable.

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Packages: 片道プラン<マアラエア⇒ラナイ>
Attended as: Solo Travelers
Posted on: 2018/01/06
Activity Date: 2017/12/17

2-Hour Kaanapali Sunset Cocktail Cruise with Open Bar & Appetizers - Sea Maui

Sunset cruise

Reviewed by: Jim K

The crew was a blast. Very fun outing. They worked very hard to insure everyone had a great time.

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Packages: Sunset Cocktail Sail with Live Music (Tue & Thu)
Attended as: Couples
Posted on: 2018/01/05
Activity Date: 2018/01/02

Discover Lanai Day Trip from Maui, Hulopoe Bay Snorkeling & Sweetheart Rock

Attentive Great Staff!

Reviewed by: Jennie G

The crew made sure everyone's needs/wants were tended to. I felt nauseated when snorkeling and swam back to shore and someone was in the ocean to help, then someone on shore removed my goggles and such, another staff member gave me ideas to "recover", and on the trip back, a different staff member found the best place for me to sit and sip some ginger ale. They engaged our young adult children and were fun loving - entertaining - and educational (about the sharks that were sighted) - plenty of food and drink.
All ages will enjoy this outing.

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Rating:
Packages: Special Deal! 2-for-1 Review Rebate - Discover Lanai
Attended as: Families
Posted on: 2018/01/03
Activity Date: 2017/12/28

ハレアカラ山頂 夕日鑑賞+星空観測ツアー 1名~参加OK!グループや家族連れにおすすめの貸切プランあり<午後/日本語ガイド>

最高の夕日と星空

Reviewed by: あああ

歩く所はあまり無いので、年寄りを連れて行けます。山に登る途中に、地元のスーパーマーケットで安いお土産を紹介してもらったり、マウイの地元の話が聞けて楽しい車中でした。山頂からの日没は、別世界の風景でした。素晴らしいです。星空観察は、望遠鏡やレーザーポインターを使った分かりやすい説明でした。生憎月明かりの影響を受けましたが、新月だったら、すごい星空だそうです。母と子供を連れてきて、本当に良かった。

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Packages: 大人2名以上(2020年3月まで)
Attended as: Families
Posted on: 2018/01/03
Activity Date: 2017/12/31

ホエールウォッチングクルーズ  <12~4月/軽食&アルコール2杯付き/英語ガイド/カアナパリビーチ発>

見れました。

Reviewed by: あああ

船に乗り込むとき、膝の上までバッチリ濡れました。鯨はかなり近い所で見れました。おなかが見えるくらいのジャンプも見れました。マウイに行った大きな目的の一つが達成できて嬉しい。軽食というのは、小さなサンドイッチ程度。

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Packages: カアナパリビーチ発プラン(2017年12月31日までのご参加)
Attended as: Families
Posted on: 2018/01/03
Activity Date: 2017/12/31

Discover Lanai Day Trip from Maui, Hulopoe Bay Snorkeling & Sweetheart Rock

Really fun experience. Great for families.

Reviewed by: John Gilchrist

Had a really good time on the trip. The customer service was top notch; every employee was ready to jump to serve the customer. It was a very smooth ride to Lanai accompanied with juice, coffee, cinnamon buns, and breakfast sandwiches. You end on a pretty secluded beach, and while snorkeling the crew was great about being available if you needed help, but otherwise leaving you alone to see the sights. Lunch was grilled chicken and Asian noodles. On the ride back they serve ice cream and then open the bar. We saw whales on both the outgoing trip and the return, and the captain would stop to view them. The only part I thought that was less than stellar was the food quality. While certainly not bad, it just wasn't anything great. Also, the description makes it seem like they serve booze the whole time, but they don't open the bar until about the last hour of the trip. All in all a very fun experience and a great trip for families.

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Rating:
Packages: Special Deal! 2-for-1 Review Rebate - Discover Lanai
Attended as: Families
Posted on: 2018/01/01
Activity Date: 2017/12/28

Lanai Island Guided 4x4 SUV Sightseeing Trekker Tour with Maui to Lanai Ferry

Lovely Lanai

Reviewed by: Naomi

Perfect half day - lots of drive time but able to see many different terrains and vistas - all stops perfectly chosen to show off different terrain and history. Drier guide was excellent.

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Packages: Maui to Lanai Ferry & Lanai Half Day Tour
Attended as: Solo Travelers
Posted on: 2017/12/31
Activity Date: 2017/12/24

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Schöne Tour

Reviewed by: inlovewithhawaii

Die Tour war gut arrangiert. Wir wurden überpünktlich abgeholt und unsere Busfahrerin / Tourguide war super freundlich. Sie hat während der ganzen Tour sehr viel über die Gegend erklärt, auf Pflanzen hingewiesen und uns einige alte Legenden näher gebracht. Es gab viele Stopps zwischendurch. Die geschätzte Gruppengröße war 15 Personen.

Der Sonnenaufgang war spektakulär! Den muss man gesehen haben! Eine dicke Jacke bzw. Zwiebellook und geschlossenen Schuhe sind mehr als angebracht.

Das folgende Frühstück im Golfclub war solide. Hätte man aber, da die Tour mit einem frühen Aufstehen verbunden ist, auch gut auslassen können und dafür ein früheres Ende vorsehen können.

Insgesamt hat mir die Tour gut gefallen und ich empfehle sie weiter.

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Couples
Posted on: 2017/12/30
Activity Date: 2017/12/05

ハレアカラ山頂 夕日鑑賞+星空観測ツアー 1名~参加OK!グループや家族連れにおすすめの貸切プランあり<午後/日本語ガイド>

サンセット&星空観測

Reviewed by: ホセさん

12月の上弦の月の時期に参加しました。星空は綺麗で解説も面白かったです。望遠鏡も高性能のものがあって中々肉眼では見れないものが見れ、いい経験でした。願わくば、新月の時の星空を見たかったです。サンセットはハレアカラの山頂途中から眺める感じでした。景色は絶景です。私の時はグリグリアイスのオプションはなく、クリスピークリームのドーナッツでした。

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Packages: 大人2名以上(2020年3月まで)
Attended as: Couples
Posted on: 2017/12/26
Activity Date: 2017/12/23

Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Great time!

Reviewed by: Alaska

Our driver was not only hilarious, but very knowledgeable. It was a great group on our bus, and was a blast. Good day spent, with some amazing photo opportunities.

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Packages: Standard Road to Hana Tour Package
Attended as: Families with Young Children
Posted on: 2017/12/23
Activity Date: 2017/11/28

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Once in a lifetime sunrise

Reviewed by: Callie

A few things to be aware of before you book this excursion:
1) The road is very windy: consider ginger candy or Dramamine if you're prone to motion sickness.
2) Cell phone reception will be terrible.
3) It's very cold at an elevation of 10,000 feet. It was 40degrees for us. Dress warmly.
4) The air is also very thin at 10,000 feet: look out for shortness of breath and dizziness.
3) You may not see a picture perfect sunrise. No one can control the weather or even perfectly predict it. There will also be tons of other people there enjoying the view with you.

With all that in mind, we had a great time. At 3am, our driver picked us up and drop us off right in front of our condo in Kihei (pick up may not be available for your particular location - verify with PolyAd/GrayLine first if this is a dealbreaker for you). Stopped at a Kahului convenience store: buy snacks here if you don't like the pastries/coffee onboard.

Uneventful drive up. The 25-ish seater van/bus is heated, but once we arrived in the parking lot, our driver obviously had to turn off the engine/heat to conserve gas. We arrived 1 hour prior to sunrise, and in that 1 hour, the weather went from so clear and being able to see thousands of stars to sprinkling rain to so foggy I could barely see a few feet in front of me and back and forth. There is a tiny visitors center with giftshop, and restrooms (with ice cold water toilet seats), but not much else to explore. So we hung out on the bus until just a few minutes before sunrise.

The sunrise was partially obstructed by clouds, but the sky and landscape was still so beautiful. 30 minutes after sunrise, our driver drove us up a wee bit higher to the next parking lot for more photos, and then down to a golf course for breakfast. Breakfast was ok - I would have much rather saved my appetite for something else. We were dropped off at our condo at 11am.

We had a great driver and saw a beautiful sunrise from the top of a volcano. It was AWESOME.

  • The view after sunrise.

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Couples
Posted on: 2017/12/23
Activity Date: 2017/11/29

モロキニ島シュノーケリングクルーズ <朝・昼食付/現地集合>

最高でした!

Reviewed by: ちなみ

大満足の一日でした!何よりもウミガメとマンタと一緒に泳げたのは本当に感動しました!まさかのクジラの大ジャンプも見れました!2時間たっぷりシュノーケリングが出来て、美味しい朝食と昼食、最後はビールまで飲めて最高のツアーです!特に日本人ガイドのカナさんはとても親切で楽しい方で沢山写真を撮ってくれたり、アドバイスしてくれたり、何から何までお世話になり本当に感謝しかないです!ありがとうございました!!

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Packages: Test Package
Attended as: Families
Posted on: 2017/12/17
Activity Date: 2017/12/06

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Spectacular Sunrise Tour :)

Reviewed by: Aryan SKP

All in all a very good experience.. even though when we started it was raining at 3 AM in the morning.. but up there at the Haleakala summit point, weather was just too perfect to have the glimpse of rising sun :)..

Glenn, thanks for keeping us engaged n providing loads of information.. kept us awake most of the time ;)..

  • Captured from my Samsung S6..

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Families
Posted on: 2017/12/13
Activity Date: 2017/12/10

ハレアカラ山頂 夕日鑑賞+星空観測ツアー 1名~参加OK!グループや家族連れにおすすめの貸切プランあり<午後/日本語ガイド>

きれいな星空と、ガイドのヤマピーさんのお話に感動

Reviewed by: ハワイ好き

2017/11/19に参加しました。
ラッキーなことに客は私達夫婦+年配のご夫婦の計4人、それにガイドのヤマピーさんの奥様がアシスタントで参加されて少人数で回ることができました。
ホテルでピックアップ後、ラハイナの街を車で通り、ラハイナのおいしいお店・まずいお店をお聞きしながら、休憩兼ねてクリスピークリームドーナツに立ち寄り、出来立てのおいしいドーナツをいただきました。
その後スーパーでお寿司のお弁当を購入し(ドーナツもお弁当もツアー代に含みます)、いよいよ目的地へ向かいます。
クラロッジでは、そこでしか買えないお土産を購入(実は空港やワイキキでも売ってたりして?と思ったけど私たちが買った物は本当にどこにもなさそうでした)、途中火口を見たり少しずつ高所に体を慣らしながら山頂に到着です。
当初向かった場所は大混雑だったため、人の少ない場所に車を止めて、サンセットを見て、車内で購入したお弁当を食べた後、星空観賞です。
その日は月明かりがほとんど無い日だったので、まさに満点の星空!
普段星になんか興味が無い私でも感動しました。
星空の下、ヤマピーさんの今までの経歴なんかもお聞かせいただきました。
とても苦労されて今がある方で、私も仕事で大きなストレスを抱えつつ今回の旅行に来たこともあり、真っ暗闇なのを良いことにこっそり泣きながら話に聞き入っていました。
5年前、ハワイ島のマウナケアに行った時は空気の薄さにヘロヘロでしたが、そんな私でも今回のツアーは全然平気でした。
初のマウイ島、最高でした!!!再訪するのは難しいですが、何とかもう一度参加したいです。
このツアーを検討中の方、防寒準備して行ってください!

※ちなみにこのツアーで立ち寄ることはありませんが、ラハイナのルースズクリスステーキは超オススメです!ガイドのヤマピーさんもオススメしてました(ワイキキにも何店舗かあります)。
個人的にはウルフギャングよりもおいしいと思います。

  • サンセット

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Packages: 大人2名以上(2020年3月まで)
Attended as: Couples
Posted on: 2017/12/10
Activity Date: 2017/11/19

Afternoon Maui Snorkel Cruise & Turtle Watching Tour with Lunch - Four Winds

I saw a squid!

Reviewed by: Emily

The boat they normally take you on was in dry dock, so we didn't get the glass bottom boat. Also the wind was too strong that day, so we didn't get to go to Molokini. ...Basically we didn't get either of the things that were advertised, but those were uncontrollable elements and not the fault of the business. They took us out north along the coast from Ma'alaea Harbor and stopped at two separate locations. We still saw some tropical fish and some coral, and the water was warm and wonderful. They grill up a delicious burger and hotdogs if you buy the option to eat lunch on the boat, which was only $8 extra per person if memory serves. The ladies on the boat were very friendly and learned everyone's names by heart. They helped with instructions on the flippers and scuba gear. A great time with really nice people. I would definitely do it again!! They advise going on the morning sail if you want a chance to get to Molokini. That's where the real beauty is!

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Packages: Standard Package
Attended as: Families
Posted on: 2017/12/09
Activity Date: 2017/11/15

Molokini and Turtle Town Snorkel Cruise with Food & Open Bar - Pride of Maui

First time snorkeling for my Mom and I.

Reviewed by: Cori

We didn't get to either spots listed in the title of the tour due to weather. Maybe, in the future, they can offer a discounted 2nd trip so you can actually get to Molokini Crater. They don't offer that, so you get what you get. The "glass bottom" boat is also a deceiving description of this boat. Don't go based on this alone. The area we went was suitable for a relaxed first time snorkel. Lots of people, but my Mom still got first class treatment due to her fear of the new adventure. Heather ensured she felt comfortable in the gear and went into the water with her to get her comfortable to go off on her own! It was a very good experience, although I would not take a tour like it again. I would opt for something with less people on a smaller boat, for sure. If you choose to purchase the photos at the end, make sure you sought him out to actually take some pictures of you first or you will just have a lot of pictures of other people. The pics he took of my Mom are really good, although there are none of me while snorkeling. But, there were a LOT of people, so how could he possibly get pics of everyone.
All in all the boat was clean, the people were nice, and the snorkeling was really great! The food was pretty good, too.

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Packages: Standard Package
Attended as: Solo Travelers
Posted on: 2017/12/07
Activity Date: 2017/11/21

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Great tour guided experience

Reviewed by: Valeri

My husband and I did this for our hunnymoon and it was great. Great tour guide. He was very good, funny and very knowledgeable.

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Couples
Posted on: 2017/12/03
Activity Date: 2017/11/09

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Great experience!

Reviewed by: Sara

Wayne was excellent, a lot of knowledge and made the trip very fun! Would recommend this trip and service to others, only negative was that the breakfast was ok, service and decent and core of the golf course was nice. Overall excellent t experience

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Friends
Posted on: 2017/12/03
Activity Date: 2017/11/30

ハレアカラ山頂 夕日鑑賞+星空観測ツアー 1名~参加OK!グループや家族連れにおすすめの貸切プランあり<午後/日本語ガイド>

最高のサンセットと満天の星空、すばらしいガイド

Reviewed by: シェラトンの夫婦

ガイドの山Pさんに会えて本当に良かったです。マウイのこと、ハレアカラのこと、天体のことだけでなく、心に残るいろいろなことを話していただき、すばらしい時間を過ごせました。
山Pさんの経歴やご自身の中にある心の葛藤などにも引き込まれ、非常に親近感がわきます。
もちろん美しいサンセットと感動の星空も最高でした。
天候ばかりは運になってしまいますが、私のときは快晴でとても綺麗に景色が見えて非常にラッキーでした。

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Packages: 大人2名以上(2020年3月まで)
Attended as: Couples
Posted on: 2017/12/02
Activity Date: 2017/11/12

マウイ島観光ツアー 天国のハナ リムジンバスでマウイの大自然と歴史を感じる<1日/英語ガイド/朝・昼食付>

ガイドさん、ありがとう!

Reviewed by: Sandy

日本語ツアーを探しましたが、時既に遅しで全てsold out! 仕方なく英語ツアーを選んだのですが、私以外アメリカ人のカップル一組だけ。 ドライバー兼ガイドさんが気を遣ってくれて私を助手席に。 さすがに気を抜く暇もなく英語に浸っておりました。 私が日本人なので、とにかくゆっくり分かりやすい英語ガイドに感激。 彼はカリフォルニアから移住して25年のアメリカ人。 英語が分かりやすかったです。 カップルも優しく、寂しさを感じることなく過ごせました。 レインフォレストを抜けてハナに向かう道々も最高な景色でした。 ガイドさんがそこでしか味わえない木で熟れたバナナを食べさせてくれたり、ピュアなココナッツアイスを食べれる露店に寄ってくれたり。 最終的には私が最初にホテルに送ってくれるはずが(カフルイ)、キヘイの夕日を見せてくれるために、アメリカ人カップルがステイしているワイレアに行って、わざわざ最後に送ってくれたり(カフルイまで戻ってくれた!)。 ツアーも人も最高な一日でした。 たまたまかもしれませんが、本当に良かったです。 ここの土地勘が分かる人にはちょっとびっくりかも。 感謝♡ 

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Packages: 2名様以上申込プラン
Attended as: Solo Travelers
Posted on: 2017/12/02
Activity Date: 2017/11/10

Pride of Maui Luau Sunset Dinner Cruise with Open Bar & Polynesian Show

Not fancy for anniversary

Reviewed by: Lorie

We have been on “dinner cruise’s before, thought it would be very nice for our anniversary based on description, not a sit down dinner cruise, you stand and hold onto poles. Unlimited drinks were nice.

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Packages: Premium Package (until 01/31/2018)
Attended as: Couples
Posted on: 2017/12/01
Activity Date: 2017/11/28

ハレアカラ山頂 日の出鑑賞ツアー マウイ島最高峰の山頂で自然の偉大さを感じる <午前/朝食付き/英語ガイド>

絶景は堪能出来ましたが・・・・

Reviewed by: J@HK

幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。

Reply from activity provider

この度は、ツアーにご加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。

当日の状況を現地催行会社に確認させていただきましたところ、お客様がおっしゃる通り、お客様のお迎え場所には遅れて到着いたしました。お客様をピックアップさせていただく前に立ち寄りましたホテル数か所にてお客様をお待ちいたしましたため、バスが大幅に遅れて到着する結果となりました。せっかくのご旅行中にご不便をおかけいたしましたこと深くお詫び申し上げます。今後お客様を長時間お待たせすることがないよう催行会社には送迎を円滑に進めるよう運用の改善を要請いたしました。
なお、乗客が定員を超えていたとのことですが、当日は25人乗りのバスは満員でしたことご理解いただけますと幸いです。

お客様からのお言葉を真摯に受け止め、今後、事前のお打合せも含め、今後さらなるサービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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Packages: Test Package
Attended as: Couples
Posted on: 2017/11/30
Activity Date: 2017/11/09
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