Reviewed by: Nclan2018
Great time. We had our 4 kids and they were very accommodating.
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Packages: | Whale Watch & Snorkel Cruise Package (Jan to Mar) |
Attended as: | Families with Young Children |
Posted on: | 2018/02/02 |
Activity Date: | 2018/01/30 |
Reviewed by: Madison Figg
First off, the crew was amazing. Wonderful, friendly, and never a frustrated or unhappy moment. They ensured everyone had all their gear, handed out drinks and food, and answered questions with ease.
The snorkle part of our day felt considerably shorter than expected, especially since looking at something so beautiful makes the time fly. If you are wanting lots of time in the water I would suggest another snorkle focused excursion instead.
The food was yummy and plentiful. One perk to the afternoon tour was it was less busy and everyone was able to get great views and seats during the whale watching cruise. There were so many humpbacks around, and we were able to catch some amazing breaches and slaps not too far from our boat. Because this boat was large it was harder to get as close to the whales as the smaller vessels, but was non the less breathtaking!
I would reccomend this activity to first time snorklers, and those wanting a taste of both the coral reefs and the open waves. I want to commend the captain and his crew for the smooth sailing and great memories!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2018/01/30 |
Activity Date: | 2018/01/29 |
Reviewed by: Podre71
Only thing we missed was the view of the surrounding areas due to the clouds...only saw the western peaks poking up thru the clouds
...but the sunset was one of a kind.....Bring your winter Jacket & gloves....
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2018/01/29 |
Activity Date: | 2018/01/24 |
Reviewed by: Diana
Everything was great. The instructors made it fun by their sense of humor, but you could tell that they also always had safety in mind. Felt safe at all times.
I was afraid that we would be hiking up a huge mountain or something because the description states you will do a lot of walking, however they take you up the mountain in a van. The only walking that you do is front platform to platform, which isn't much. So we were glad for that.
The views from the ziplines of the ocean were amazing. Would recommend for all.
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Packages: | 8-Line Kaanapali Zipline Tour |
Attended as: | Couples |
Posted on: | 2018/01/29 |
Activity Date: | 2018/01/07 |
Reviewed by: David
Overall I think this was the best activity we did while on Maui. My wife and I had a great time and the crew did an amazing job. We saw multiple whales on the way to our snorkel spot. When there one of the crew members would act as a scout and point out cool stuff. We swam with 4 sea turtles. On the way back we had burgers and hot dogs, plenty to go around. Great beer choices and Mai Tai's as well. Would definitely recommend!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2018/01/29 |
Activity Date: | 2018/01/27 |
Reviewed by: Debbie
For our last full day in Maui, my husband and I decided to book the 10:30 a.m. Discover Lanai Sail; what a good choice! From the moment we boarded the boat until the end of the day, the Trilogy crew did everything possible to make sure we had an exceptional experience. There were 5 crew for 50 passengers, so one of them was always nearby.
Once we were underway to Lanai, they served beverages, delicious cinnamon rolls and fresh fruit. The humpback whales were very active so the captain did his best to get closer when there was a sighting. As we got close to Lanai, we were surrounded by a school? of spinner dolphins. What fun!
After docking, they took us to the beach — quiet and sandy with restrooms and plenty of shade. Chairs, mats and snorkeling gear were efficiently distributed to get us into the water quickly. There was gentle surf but it was fairly easy to walk in. We’ve snorkeled many places, and this was nice, though not extraordinary. There were many fish, but the variety was limited. Still fun, and crew were very vigilant about keeping everyone safe.
For those who didn’t want to get in the water, (or didn’t stay in very long, like us), there was an island van tour that took about an hour an a quarter. There was no microphone used so I couldn’t hear quite everything, but it was interesting to see Lanai City.
At 3:00 we had a late lunch in Trilogy’s covered pavilion overlooking the dock area. Very pretty there. They served healthy and tasty food — tossed salad, noodle salad, corn on the cob, and BBQ chicken.
On our trip back to Lahaina (4-ish), the crew opened the bar as soon as the boat cleared the harbor for our trip back to Lahaina. Woo-hoo! Whale watching was even better than it had been in the morning. We also saw two baby whale breeches; what a thrill!
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Packages: | Special Deal! 2-for-1 Review Rebate - Discover Lanai |
Attended as: | Couples |
Posted on: | 2018/01/28 |
Activity Date: | 2018/01/26 |
Reviewed by: しまりさ
山頂での景色はもちろん、なにより山Pさんのガイドが最高でした。
新婚旅行でしたが、素敵なお話のなかで最高のほしぞらをみられて、一生の思い出になりました。また絶対に行くので、このツアーはずっと続けていってください!お願いします!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2018/01/28 |
Activity Date: | 2018/01/14 |
Reviewed by: Kay
What a wonderful tour!! This was the highlight of our 10 days in Hawaii. Our guide, Gary was great, and the lunch was wonderful on the black sand beach at Hana! Our pilot, Glenda was great! I've never seen such a beautiful place. We will return and do this tour again!
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Packages: | Morning Tour |
Attended as: | Couples |
Posted on: | 2018/01/26 |
Activity Date: | 2018/01/21 |
Reviewed by: Juliette Goodwin
The boat was very nice my daughter enjoyed the slide. The service was great
They were very helpful of getting you ready to snorkel with all the equipment
They made the whale watching great you learned some great facts about the whales. They were very speedy in getting you a lot of snorkeling time made sure everyone was safe. It’s was great to go out in the afternoon because it was not crowded in the snorkeling spots. Great drinks and food . I recommend this tour to anyone even if your a family with littler kids .FUN TIME IN MAUI.
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2018/01/25 |
Activity Date: | 2018/01/20 |
Reviewed by: Johnny
Overall impression of this company is outstanding. The trip itself was very professional. They are very safety oriented and make sure everybody on the boat is doing what they are supposed to do and all accounted for at the close of your snorkel adventure. The whale watching was very good as well. Beyond all the structure and safety of the trip is also the fact that they want you to have fun! They feed you great and drinks flow freely. Honestly this trip was one of the highlights of our time on Maui. I would highly recommend this to anyone, couples or families. Thank you for a great memory.
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2018/01/24 |
Activity Date: | 2018/01/20 |
Reviewed by: RaD
The bus was pretty nice with USB chargers and what not and we made a lot of the stops on the road to Hana
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Packages: | Morning Tour |
Attended as: | Solo Travelers |
Posted on: | 2018/01/17 |
Activity Date: | 2017/12/24 |
Reviewed by: Pablo
Worth taking , well organized & excelently executed
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Packages: | Morning Tour |
Attended as: | Couples |
Posted on: | 2018/01/17 |
Activity Date: | 2018/01/14 |
Reviewed by: Tim Takach
My family absolutely loved this activity. Great service, fantastic food and drinks. Great performance sharing the tradition of Aloha and the history. Luau was also in a great location overlooking the beach. Very close to where we were staying.
What to expect? A warm shell Lei greeting, photo for purchase, friendly staff, great service, great performance, great Mai Tai's, and a meal that will make you want to stay in Maui. This activity is recommended for anyone of any age. Great time!
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Packages: | General Seating Package |
Attended as: | Families |
Posted on: | 2018/01/17 |
Activity Date: | 2018/01/11 |
Reviewed by: sato
天気予報どおり、くもり、風強しでした。
小雨も予想されたので、できることなら日程変更をお願いしたのですが、
当日は催行とのことでお返事はありませんでした。
ゆっくり高地にならしながらいきますとのことで、お得なお土産情報もいただきながら、山に向かいました。
ゲートのところで、5時を過ぎていたので、係員不在の時は、各車のドライバーが、クレカで入山料(通行料)の手続きをしなければならず、渋滞となっていました。
結局、日没も見れず、火口の展望台も暗くなって見れず、でハレアカラの風景は見れずじまいだったのが残念でした。
もしこの渋滞事情が事前にわかっているのなら、五時までにゲートを通過する計画もあったのでは、と思います。
特に、その日は星空も期待できないのは素人でもわかっておりましたので、明るいうちに火口でも見れたら、また違った感動があったと思います。
ガイドさんのお人柄は申し分ありませんし、お話も魅力的でした。
ただ、日没は見れるような口ぶりだったのに、そのことについては何も触れられず・・??でした。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2018/01/15 |
Activity Date: | 2017/12/26 |
Reviewed by: レインボー
英語のツアーでしたが、英語が出来なくても何とかなります。バスの運転手件ガイドさんは、ベテランで、山頂では写真を撮ってくれたりして、親切な人でした。夕食付きでおいしかったですよ!唯一残念なのは、星空をみることが出来なかった事です。是非星空鑑賞もツアーに入れて欲しいです。あと、乗り物酔いする人は酔い止めを飲まれた方がいいと思います。
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2018/01/14 |
Activity Date: | 2017/12/15 |
Reviewed by: Melissa
The ride up is pretty quick with a nice hike to a beautiful small waterfall. A prefect amount of time to take in the scenery before heading to our next stop. There again the prefect amount of time at the waterfall and an easy hike to and from.
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Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Solo Travelers |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/18 |
Reviewed by: J Blackmon
Well worth the money. Delicious food, a huge variety of drinks and very entertaining show.
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Packages: | Standard Luau Package |
Attended as: | Friends |
Posted on: | 2018/01/12 |
Activity Date: | 2018/01/09 |
Reviewed by: Don Henry
My wife, myself and my sister with her husband were able to get this trip. We were told that normally they like to do this trip with 6 people. We had only four in our group but they still ran the trip. We took the early morning van ride to Hana and the helicopter ride back. You can do this trip either way. We had a brand new GMC custom van, it was great. Greg our driver said that this company only has newer vans. The only thing better than a new van was a very experienced driver. Greg was great, he knew all the places to slow down and where you could get the best pictures. My wife and sister are very much into flowers, Greg was very knowledgeable on the subject. Many years ago I drove this road and I missed so much, having a driver/guide is the best way to to this. I have a commercial driving licence so I can recognize and appreciate a professional driver. Lunch was very good and light, you want that for the helicopter flight back. The pilot, Glenda was very smooth and safety was always a big concern. The helicopter company was Blue Hawaiian, top notch outfit. I could not think of one negative comment or even a constructive criticism. Is it cheap no, is it value for your money yes.
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Packages: | Morning Tour |
Attended as: | Couples |
Posted on: | 2018/01/07 |
Activity Date: | 2017/12/15 |
Reviewed by: Jim K
The crew was a blast. Very fun outing. They worked very hard to insure everyone had a great time.
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Packages: | Sunset Cocktail Sail with Live Music (Tue & Thu) |
Attended as: | Couples |
Posted on: | 2018/01/05 |
Activity Date: | 2018/01/02 |
Reviewed by: Jennie G
The crew made sure everyone's needs/wants were tended to. I felt nauseated when snorkeling and swam back to shore and someone was in the ocean to help, then someone on shore removed my goggles and such, another staff member gave me ideas to "recover", and on the trip back, a different staff member found the best place for me to sit and sip some ginger ale. They engaged our young adult children and were fun loving - entertaining - and educational (about the sharks that were sighted) - plenty of food and drink.
All ages will enjoy this outing.
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Packages: | Special Deal! 2-for-1 Review Rebate - Discover Lanai |
Attended as: | Families |
Posted on: | 2018/01/03 |
Activity Date: | 2017/12/28 |
Reviewed by: あああ
歩く所はあまり無いので、年寄りを連れて行けます。山に登る途中に、地元のスーパーマーケットで安いお土産を紹介してもらったり、マウイの地元の話が聞けて楽しい車中でした。山頂からの日没は、別世界の風景でした。素晴らしいです。星空観察は、望遠鏡やレーザーポインターを使った分かりやすい説明でした。生憎月明かりの影響を受けましたが、新月だったら、すごい星空だそうです。母と子供を連れてきて、本当に良かった。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2018/01/03 |
Activity Date: | 2017/12/31 |
Reviewed by: あああ
船に乗り込むとき、膝の上までバッチリ濡れました。鯨はかなり近い所で見れました。おなかが見えるくらいのジャンプも見れました。マウイに行った大きな目的の一つが達成できて嬉しい。軽食というのは、小さなサンドイッチ程度。
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Packages: | カアナパリビーチ発プラン(2017年12月31日までのご参加) |
Attended as: | Families |
Posted on: | 2018/01/03 |
Activity Date: | 2017/12/31 |
Reviewed by: John Gilchrist
Had a really good time on the trip. The customer service was top notch; every employee was ready to jump to serve the customer. It was a very smooth ride to Lanai accompanied with juice, coffee, cinnamon buns, and breakfast sandwiches. You end on a pretty secluded beach, and while snorkeling the crew was great about being available if you needed help, but otherwise leaving you alone to see the sights. Lunch was grilled chicken and Asian noodles. On the ride back they serve ice cream and then open the bar. We saw whales on both the outgoing trip and the return, and the captain would stop to view them. The only part I thought that was less than stellar was the food quality. While certainly not bad, it just wasn't anything great. Also, the description makes it seem like they serve booze the whole time, but they don't open the bar until about the last hour of the trip. All in all a very fun experience and a great trip for families.
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Packages: | Special Deal! 2-for-1 Review Rebate - Discover Lanai |
Attended as: | Families |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/28 |
Reviewed by: inlovewithhawaii
Die Tour war gut arrangiert. Wir wurden überpünktlich abgeholt und unsere Busfahrerin / Tourguide war super freundlich. Sie hat während der ganzen Tour sehr viel über die Gegend erklärt, auf Pflanzen hingewiesen und uns einige alte Legenden näher gebracht. Es gab viele Stopps zwischendurch. Die geschätzte Gruppengröße war 15 Personen.
Der Sonnenaufgang war spektakulär! Den muss man gesehen haben! Eine dicke Jacke bzw. Zwiebellook und geschlossenen Schuhe sind mehr als angebracht.
Das folgende Frühstück im Golfclub war solide. Hätte man aber, da die Tour mit einem frühen Aufstehen verbunden ist, auch gut auslassen können und dafür ein früheres Ende vorsehen können.
Insgesamt hat mir die Tour gut gefallen und ich empfehle sie weiter.
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Couples |
Posted on: | 2017/12/30 |
Activity Date: | 2017/12/05 |
Reviewed by: ホセさん
12月の上弦の月の時期に参加しました。星空は綺麗で解説も面白かったです。望遠鏡も高性能のものがあって中々肉眼では見れないものが見れ、いい経験でした。願わくば、新月の時の星空を見たかったです。サンセットはハレアカラの山頂途中から眺める感じでした。景色は絶景です。私の時はグリグリアイスのオプションはなく、クリスピークリームのドーナッツでした。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2017/12/26 |
Activity Date: | 2017/12/23 |
Reviewed by: Alaska
Our driver was not only hilarious, but very knowledgeable. It was a great group on our bus, and was a blast. Good day spent, with some amazing photo opportunities.
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Packages: | Standard Road to Hana Tour Package |
Attended as: | Families with Young Children |
Posted on: | 2017/12/23 |
Activity Date: | 2017/11/28 |
Reviewed by: Callie
A few things to be aware of before you book this excursion:
1) The road is very windy: consider ginger candy or Dramamine if you're prone to motion sickness.
2) Cell phone reception will be terrible.
3) It's very cold at an elevation of 10,000 feet. It was 40degrees for us. Dress warmly.
4) The air is also very thin at 10,000 feet: look out for shortness of breath and dizziness.
3) You may not see a picture perfect sunrise. No one can control the weather or even perfectly predict it. There will also be tons of other people there enjoying the view with you.
With all that in mind, we had a great time. At 3am, our driver picked us up and drop us off right in front of our condo in Kihei (pick up may not be available for your particular location - verify with PolyAd/GrayLine first if this is a dealbreaker for you). Stopped at a Kahului convenience store: buy snacks here if you don't like the pastries/coffee onboard.
Uneventful drive up. The 25-ish seater van/bus is heated, but once we arrived in the parking lot, our driver obviously had to turn off the engine/heat to conserve gas. We arrived 1 hour prior to sunrise, and in that 1 hour, the weather went from so clear and being able to see thousands of stars to sprinkling rain to so foggy I could barely see a few feet in front of me and back and forth. There is a tiny visitors center with giftshop, and restrooms (with ice cold water toilet seats), but not much else to explore. So we hung out on the bus until just a few minutes before sunrise.
The sunrise was partially obstructed by clouds, but the sky and landscape was still so beautiful. 30 minutes after sunrise, our driver drove us up a wee bit higher to the next parking lot for more photos, and then down to a golf course for breakfast. Breakfast was ok - I would have much rather saved my appetite for something else. We were dropped off at our condo at 11am.
We had a great driver and saw a beautiful sunrise from the top of a volcano. It was AWESOME.
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Packages: | Haleakala Sunrise Tour with Breakfast |
Attended as: | Couples |
Posted on: | 2017/12/23 |
Activity Date: | 2017/11/29 |
Reviewed by: Chris
If you are looking for a snorkeling/whale watching experience, this is the one for you! All facets of the trip lead you to a perfect time on the water.
The captain took us to a beautiful spot for snorkeling located on a coral reef that had clear waters and many species of fish. It was our first time snorkeling. The crew taught us the basics, guided us while in the water, and shared how best to see the fish. Having a waterproof camera helped us capture the fun we were having as a family. We were sure glad we had it, especially when it came to the turtle sightings!
The boat, the Pride of Maui was well equipped with all the gear we needed, including multiple sizes of fins and snorkeling goggles. It was a comfortable boat, with storage under seats on the upper deck. Great views of the waters with whale sightings even during an off season. The slide is a must! You go zipping down and fly into the water! Never gets old!
The lunch was tasty, plump hotdogs and cheeseburgers were cooked over a grill and served warm with all the fixings. If you are a vegetarian and/or gluten intolerant, it’s best to call ahead to let them know so your needs will be covered. They are ready to make your lunch perfect for you if they have a heads up. There were several kinds of soft drinks and fruit punch along with alcoholic beverages for adults. The Miatais were the best!
All in all, a highly recommended choice for all ages!
Aloha,
Thank you for taking the time to respond with your kind interpretation of our tour. We love to hear the words "perfect time on the water", because that is what our crew strives for. We love to create the perfect day on the ocean and are so happy you appreciate all the little things we do for our guests!
Mahalo for joining us.
Pride of Maui
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/21 |
Activity Date: | 2017/12/18 |
Reviewed by: Brenna
This was a very great experience for me and my family! The servers on the boat were very kind and helpful. When we got to the place where we snorkeled I had a lot of problems with my snorkeling set and had to ask for a new one many times, they were still nice and helpful and wanted me to be able to snorkel with out any problems. We had 45 min of snorkeling time which was the perfect amount of time for me! I even got to see a turtle, which was a big plus. The BBQ was ok with limited options, but tasted good. On the way back we whale watched and saw several even though it was off season. The boat was clean and bathrooms were also. If we came back we would stay with Pride of Maui!
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/20 |
Activity Date: | 2017/12/18 |
Reviewed by: J. S.
Our day on The Pride of Maui was Perfect! The crew was helpful and knowledgeable as well as patient and kind, help and assistance were always there yet we were given the freedom to be independent to make the day even better. We saw plenty of fish, turtles, and whales! The food was fabulous and they had plenty to go around. I will recommend!
Aloha,
Thank You for your kind words. Our goal is to exceed the expectations of our guests everyday. Your stating that it was PERFECT is exactly what we strive for. We are so pleased to hear that you had a PERFECT day with us.
Mahalo for joining us.
Pride of Maui
Rating: | |
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Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
Attended as: | Families |
Posted on: | 2017/12/20 |
Activity Date: | 2017/12/18 |
Tips and suggestions
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この度は、ツアーにご参加いただき誠にありがとうございます。
当日はご満足いただけるご案内ができませんでしたこと、心よりお詫び申し上げます。
現地催行会社に当日の状況を確認しましたところ、星が見えないという報告は受けなかったそうですが、
星が全く見れなかった場合には、次回のご参加のためのご案内を差し上げているとのことです。
ご期待されていた景色をお楽しみいただけませんでしたこと、弊社としても心苦しく、大変残念に感じております。
また、昨年より入場規制が厳しくなったことで人気がさらに高まり直近での別日振替が困難なツアーでありますこと、
メールのご返信が間に合いませんでしたこと、重ねてお詫びいたします。
なお、ハレアカラ山山頂は標高3000mと、富士山とほぼ変わらぬ高山となり、強風による天候の変化が激しく
急な雨はもちろん、曇りが一瞬にして快晴に変わったりと、20年近いベテランガイドでも当日の天候を予測することは残念ながら困難とのことです。
しかしながら重ねて、通常は発生しない急な渋滞が当日は起きてしまい、ご満足な内容を提供することができず、誠に申し訳ございませんでした。
今後はさらに催行会社と密に連携をとり、ページ上でもご注意点などを明記し、ご期待と実際の内容に差異が生じないよう改善に取り組んで参ります。
貴重なご投稿を賜りまして、誠にありがとうございました。
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