Reviewed by: たかちゃん
2回目の参加でした。
初参加時の星空観測が寒くて楽しさ半分でしたので、今回は用意周到の厚着で参加しました。
しかし、生憎の満月に当たってしまい残念でした。
まあ、それでも山内さんとの会話が楽しみでリピートしましたから良かったです。
いつ来ても、本当にハワイの離島に住みたいと思いますね。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2016/05/16 |
Activity Date: | 2016/04/21 |
Reviewed by: たかちゃん
ホテルから歩いて行けるカアナパリビーチから乗下船出来る事から、滞在時間が有効に使えて良かった。スタッフも気さくな方が多くて、英語が苦手な我々も楽しめました。
また、ランチのバーベキューチキンも美味、シナモンロール、フルーツ、アイスクリーム等も提供され、シュノーケリング後のワインやビールも楽しめて最高でした。
但し、お魚はあまりいませんでした。
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Packages: | おすすめプラン(2016年12月31日まで) |
Attended as: | Families |
Posted on: | 2016/05/16 |
Activity Date: | 2016/04/20 |
Reviewed by: みぃちゃん
前回参加したサンセットツアーが満席だったので、こちらに参加しました。
ダウンコートは持参しました。やっぱり山頂は寒いです。
英語のガイドさんでしたが大丈夫でした。
サンセットツアーより時間を有効に使えます。
ゴルフ場での朝食もおいしかったです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/05/15 |
Activity Date: | 2016/04/29 |
Reviewed by: E Wong
everything went smoothly, fun day, Bruce our guide made it a great day and he was entertaining and was very knowledgable. saw a lot. Wiuld use this tour again.
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Packages: | Half Day Tour |
Attended as: | Friends |
Posted on: | 2016/05/14 |
Activity Date: | 2016/04/18 |
Reviewed by: LizG
The trip was great! Service was excellent, the staff was very helpful. The two snorkeling locations we visited had great diversity. We saw turtles at the second location, which was awesome. The food was great.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/05/09 |
Activity Date: | 2016/05/02 |
Reviewed by: hatti
日本語を話せるスタッフの方がいたのでとても安心できました。
モロキニ島とラハイナの近くのスポットでシュノーケリングをすることが出来ました。
個人的にはラハイナの近くのスポットの方が魚が多い感じがしました。
ただ、やはりマウイ島、風が強く、流されやすかったです。スタッフの方が見ていてくれますが、自分でも気を付けないといけないなぁと思いました。あと2か所回るのではっきりいって寒くなります。船上でのパーカーなどももちろんですが、ウエットスーツもあれば持って行った方がいいかなぁと思いました。10ドルで借りれます。
朝も昼も美味しくいただけました。
またマウイに行ったときはお世話になりたいと思いました!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2016/05/09 |
Activity Date: | 2016/04/16 |
Reviewed by: hatti
初のラナイ島観光ということでツアーを頼みました。英語ガイドと書いてあったのでとても不安でしたが、ガイドのブルースはとてもフレンドリーでわかりやすい英語でラナイ島の歴史や地理などを教えてくれました。
とてもきれいなビューポイントもたくさん連れて行ってもらい大満足でした。
初めてでラナイ島を自分だけで回るのはとても大変なので、とてもよいツアーだと思いました。
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Packages: | 1日プラン |
Attended as: | Families |
Posted on: | 2016/05/09 |
Activity Date: | 2016/04/15 |
Reviewed by: T.Adachi
非常に天候にも恵まれ最高のシュノーケリングでした。
日本語でのサポートも非常に助かりました。シュノーケリングスポットのアドバイスによりSea turtleと遭遇することができました。
大変感激です。
スタッフもの方々と参加者全員が一緒になって楽しい時間が過ごせていたと思います。
次回も是非参加したいと思います。
スタッフの皆さま、ありがとうございました。
Let me express my heartfelt appreciation to all of the staff.
Mahalo nui loa
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/05/07 |
Activity Date: | 2016/05/02 |
Reviewed by: Jeff
Been visiting Hawaii Islands for years, and it's our first time to island of Lanai. The packaged deal gave the idea, and means to explore islands to find places/sights that are NOT cramped with fellow tourist. Just a bit caution for people who might easily get car/sea sickness: The ride are rough, but the rewards are extraordinary: You get a picture prefect beach all to yourself!!
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/05/04 |
Activity Date: | 2016/04/27 |
Reviewed by: AlexM
This was a great cruise out to the best place I have ever snorkelled, the water at Molokini Crater is really clear and there are lots of fish we even saw a Reef Shark. Turtle Town was great too and we saw a couple of Turtles while we were there, it is just a shame that most people don't listen to guidance and surround the poor things.
The staff were very friendly and helpful, and when I was feeling unwell made up a nice drink to help. I would definitely recommend this tour to other, however check before boarding if you will make it to the crated or not as they won't tell you until you have left the dock (experience of some friends who went a few days before us).
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/05/04 |
Activity Date: | 2016/04/22 |
Reviewed by: John J
Tour driver was great. Sunset at the top was great. Overall enjoyed the entire experience
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/05/03 |
Activity Date: | 2016/04/27 |
Reviewed by: Dakine96825
One driver, two of us, now that's personal service. What's more, the driver/guide grew up in Hawaii, not a malahini, so was akamai.
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Packages: | Half Day Tour |
Attended as: | Friends |
Posted on: | 2016/05/01 |
Activity Date: | 2016/04/05 |
Reviewed by: Juli C
The transportation was on time and entertaining. The Snorkel trip was amazing we saw A momma Whale and calf along with bottle nose and spinner dolphines. The staff was what really shined bright they were very attentive and really made the trip enjoyable.
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Packages: | Standard Package with Transportation |
Attended as: | Families with Young Children |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/20 |
Reviewed by: Nancy
Although the bus driver was very knowledgeable, this trip did not meet our expectations. The young adults on the trip were anticipating a dip in one of the Seven Pools only to find they were closed as was the trail leading up to see 5 of the seven. No mention of this was made until we were driving in. We would not have taken this excursion. Also, the bus driver talked 100% of the time and coughed about 50%. Not an enjoyable day as I am now sick.
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Packages: | Gold Package with Lunch |
Attended as: | Friends |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/25 |
Reviewed by: Dfree
Great adventure and the kids had a good sense of what a real hike involves!!
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Families with Young Children |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/05 |
Reviewed by: J.w.
All worked best, carrental was easy, ferry on time!
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/29 |
Activity Date: | 2016/04/25 |
Reviewed by: Mirza Mughal
I can't swim and was going for my wife. Thank god I went through with it. Off the back the tour was very well organized. 4 crew members including the captain and everyone knew their jobs well and communicated well with us. Very helpful. Very nice breakfast and catamaran sail to lanai island to start with. We saw whales while going to lanai! near lanai we saw a big pod of dolphins. Both times the captain was knowledgeable about steering the boat and showing us the best views. The Dolphins came very close to our boat too! (See attached picture)when we got to the snorkel site- the crew was very empathetic to my lack of swimming skills. They helped me very gently through the entire thing and encouraged me to go into the waters with floats etc. and I'm so glad they did. We snorkeled for an hour at lanai and I had so much fun. After that we sailed back to Lahaina beach while the crew made burgers and we snorkeled at the Lahaina harbor and then ate food. All in all 5 stars to the crew for being on top of everything and at the same time being jovial about it. Definitely recommend taking this day excursion for the views of Maui island and great snorkeling sites. I saw turtles at both sites- and I don't even know how to swim!!
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Packages: | Lanai Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/04/22 |
Reviewed by: Mirza Mughal
It was an amazing experience. The sights were something out of a story book. Best part about the ride was they got us through different terrains including a very narrow heavily vegetated area. My horse was spirit - intermediate level. And she was pretty free spirited. The runs were awesome with her. My wife had quick smoke who was very gentle yet her runs were fun too! Our guides were awesome as well. All in all definitely a thing to do in Maui.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/04/25 |
Reviewed by: DHS
Not only visually great but also quite informative. Would be a great time for families.
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/25 |
Activity Date: | 2016/04/22 |
Reviewed by: SkeeterNWife
The display/aquarium was lovely and entertaining. The staff in the aquarium was knowledgeable and friendly. However, we went to the Seascape restaurant and it took about 5 minutes for the server to acknowledge us, with the acknowledgement being cold and mediocre. We then noticed that they quickly greeted and offered service to a caucasian family as soon as they walked in the door. After waiting another few minutes for the server to come back and take our order, we decided to eat elsewhere. Never been treated like that at a facility before. Terrible impression of the Seascape restaurant, which ultimately spilled into the mood of the aquarium trip. Shame on those servers for making anyone feel like that... Will never return when we visit Maui again.
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/20 |
Reviewed by: マリコ
3月29日に行ってきました!ネット予約でちょっぴり心配でしたが、お迎えにきてくれた方から全て行き届いてました。グループには日本人がウチの家族しかいなかったのですが、日本人スタッフのタカコさん(彼女 最高‼︎)が常に気にかけてくださって、5歳と1歳の子連れの私には本当に頼りになりました!
お天気の影響で今回はモロキニ島に行けませんでしたが、クジラも2回も見れましたし とっても楽しいひと時でした
モロキニ島はリベンジしたいので また行きたいと思ってます!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/24 |
Activity Date: | 2016/03/29 |
Reviewed by: Robert
IT WAS VERY DIFFICULT TO GET IN AND OUT OF THE WATER. HALF THE PASSENGERS WERE THROWING UP. THE LUNCH WAS NOT A BBQ , BUT COLD CUTS. THEY SHOULD HAVE HAD SOMETHING TO HELP THE PASSENGERS WITH MOTION SICKNESS
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Packages: | Lanai Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2016/04/19 |
Activity Date: | 2016/04/15 |
Reviewed by: khatereh
enjoyed every second
will go back for sure again
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Packages: | Lanai Snorkel Cruise |
Attended as: | Families with Young Children |
Posted on: | 2016/04/18 |
Activity Date: | 2016/04/08 |
Reviewed by: Tony and Nellie
We had a wonderful time on this day trip to Lanai. Everything from the time we checked in at Lahaina harbor until our return to the harbor went smoothly. We were met at the harbor in Lanai, escorted to our jeep rental and off we went. What a FUN day !! Rough and rugged roads but it was a blast. Don't miss this one, well worth the money if you like adventure and beautiful scenery and like to explore on your own.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/17 |
Activity Date: | 2016/04/12 |
Reviewed by: Eylee
너무 좋았어요 친절하셨구요
한국분들 여행으로도 추천합니다
1시간 반 기다렸는데 시간 잘 갔어요
따뜻한 옷 꼭 챙기시고요
감사합니다 감사합니다
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/15 |
Activity Date: | 2016/04/10 |
Reviewed by: Anonymous
The reservation process was simple and the package allows for Kama'aina discount (Hawaii Residency discount), which you would have to call and request for it.
Our overall experience was good regarding getting the ferry and jeep rental reservation however I would've provided the 5th star if we were notified that our ferry back from Lanai to Maui was going to be cancelled. While my boyfriend and I were waiting at the dock for the last ferry to head back to Maui, we overheard another family talking about how the same ferry ride we were taking was cancelled earlier in the day due to the water conditions. They have mentioned they had received a call to notify the family but my boyfriend and I did not receive a call ourselves. I'm not sure if it's the responsibility of Veltra or the ferry vendor to contact their travelers but it would've been nice to receive some sort of notification so that we can arrange accommodation if we were to be stuck on Lanai overnight.
In the end our ferry ride was reinstated to head back to Maui but it was the most terrible and choppiest ride ever. Many were sea sick on the ride but that's not really the fault of Veltra, more of Mother Nature. Other than not being notified of the possible ferry cancellation, everything else about the reservation was great.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/13 |
Activity Date: | 2016/03/18 |
Reviewed by: Clen
The tour guide was very informative and stopped at every opportunity to take photos or show us the local markers and beauty
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/08 |
Activity Date: | 2016/03/31 |
Reviewed by: Dhaval
Great place to learn about Sea Live detailed information great exbit very clean place.
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/07 |
Activity Date: | 2016/04/04 |
Reviewed by: mii
わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。
実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。
マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら悪天候でご不安な思いをされたとともに、電話対応スタッフの態度が悪く、ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容を共有させていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社とサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Packages: | 夕陽が美しい!サンセットクルーズ (2016年12月31日まで) |
Attended as: | Solo Travelers |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/10 |
Reviewed by: NJ family
Crew was amazing! Had a great day! I was the only one in our group of 4 apprehensive, but the crew was so accommodating, I joined the fun! Great day, great excursion!
Rating: | |
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/28 |
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ホノルルも便利で良いのですが、やはり自分はマウイ島をお勧めします。ゆっくりと時間が流れ、自然と一緒に暮らしていけるような気がします。次回は是非月齢表と相談の上、マウイに遊びに来てください。