Reviewed by: Torbjørn Kristensen
Terrific guide who was quite knowledgeable. Came close to spinner dolphins and had a wonderful time snorkeling watching the many beautiful fish.
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Packages: | Morning Tour |
Attended as: | Couples |
Posted on: | 2016/10/17 |
Activity Date: | 2016/10/14 |
Reviewed by: Pちゃん
アップグレードしてみました
席は二列目の中央で見やすく
お料理を早く取りに行けました
ポリネシアやタヒチやフィージーの踊りなどバラエティに富んでいました(*^^*)
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2016/10/16 |
Activity Date: | 2016/10/13 |
Reviewed by: Julia and Hector
Roy is a wonderful guy! He showed us the best snorkel spots and he save our life with the snaks!
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Packages: | Afternoon Tour |
Attended as: | Couples |
Posted on: | 2016/10/13 |
Activity Date: | 2016/10/10 |
Reviewed by: Carrie H
This was a great tour. We had been cancelled on our original day we were scheduled and the tour guide made it a point to give us our own personal tour on a different day to make sure we were taken care of. We had a lot of fun and seen some really great fish
Rating: | |
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Packages: | Standard Package |
Attended as: | Friends |
Posted on: | 2016/10/13 |
Activity Date: | 2016/10/08 |
Reviewed by: Carrie H
This was by far the best tour we had done in Hawaii. Marcus the tour guide was top notch. Marcus knew so much about the area, the culture, plants, animals and was just a funny great person to be around. You ride in style in the plush Mercedes van. He took you to many different area's and we even got to see lava flowing, served lunch and to end the night a 5 star restaurant. Everything was included in your price of your tour. By far a MUST do while in Hawaii. You will not be disappointed in this tour or Marcus.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a great day with Marcus! We agree, he truly is a top notch guide with so much knowledge about Hawai'i, and he knows how to keep the day fun for everyone. We are so happy to hear that you enjoyed all of the sights and treats throughout the day and even got to see that majestic lava. Mahalo for your recommendation and we hope to see you on your next visit to the Big Island!
Rating: | |
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Friends |
Posted on: | 2016/10/13 |
Activity Date: | 2016/10/09 |
Reviewed by: JoOnDaGo
I requested a change for an earlier pick up time from my resort to the airport because an Ironman Triathalon was scheduled on the route to the airport the morning of my departure. Roads were going to be blocked and traffic rerouted. I received an email confirmation very quickly. On the day of departure, I expected to wait 2 hrs after checking out at the resort, but a driver came into the resort office minutes after I checked out and was asking about a passenger and gave my name. He had picked up another passenger at a nearby resort and came early. Perfect timing. It was a nice cool, stressless ride to the airport. On the way, a text message was sent to my phone informing me "Your trip is minutes away". Excellent service.
Rating: | |
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/10/11 |
Activity Date: | 2016/10/08 |
Reviewed by: Shirley Lewis
The driver arrived early and we were ready. Off to the Hilton to pick up two more who were still asleep. Our fifteen minute wait for them undeterred the driver who got us to the airport in time even carriying out cases to the terminal.. I had a few moments for coffee and a sit in the morning sun, before going to the Gate. Thank you Kona Airport Shuttle.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Friends |
Posted on: | 2016/10/11 |
Activity Date: | 2016/10/03 |
Reviewed by: Shirley Lewis
Oh to land on Hawaii island and to be greeted by a young girl who escorted me to Kona Airport Shuttle. So lovely to glide along the road to Mauna Lani Hotel, my luggage safely in the back. Bliss. So easy and efficient.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/10/11 |
Activity Date: | 2016/09/24 |
Reviewed by: hawaii2016
We recently returned from the big island where we booked the Captain Cook Lunch Cruise which we enjoyed very much. The boat was very nice, the crew was young and full of energy. We saw spinner dolphins and liked hearing about the history of the island. The entertainment was fantastic. The musician on board played almost non-stop. I can't remember his name but I will find it and plan on purchasing his music.
Yes, he was really that good! The lady that gave the narration during the cruise had a beautiful voice and seemed to enjoy talking about her island and culture.
My teenage grandchildren even liked the cruise. I highly recommend it.
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Packages: | 2-for-1 Fall Special |
Attended as: | Families |
Posted on: | 2016/10/11 |
Activity Date: | 2016/10/04 |
Reviewed by: fkawakam
カイルア・コナのホテルからタクシーで移動しました。値段はうろ覚えなのですが、確かチップ込みで$30をちょっと越えるぐらいだった気がします。タクシーの運転手には「ケアウホウベイ」と言うと、「ツアー会社は?」と聞かれたようなので、「フェアウインド」と言ったら連れて行ってくれました。また、運転手の方はツアーデスクで帰りの時間をチェックして迎えに来てくれました。
ケアラケクア湾ではイルカの群れに遭遇しました。そのうちの2頭は船のすぐ先までやってきてジャンプまでしていました。どのくらいの確率でイルカに遭遇できるのかはわかりませんが、そういうことも普通にあるようです。
肝心のシュノーケリングですが、魚影はそれほど濃くはないですが、それなりに楽しむことができると思います。
食事は船の上でいただくにしては美味しかったです。ただコーヒーが途中でなくなってしまったようで、昼食時には冷たい飲み物しかなかったのは残念でした。
船の上では場所によっては直射日光を浴びることになるので、帽子とラッシュガードがあったほうが良いと思います。
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2016/10/09 |
Activity Date: | 2016/09/27 |
Reviewed by: RIKA
日本語対応になってましたが・・・全く話せない方たちしか居なかったので少し不安でした。参加者も日本人は私達だけでした。それはそれである意味海外に来ていると実感出来て楽しかったです。が・・・対応が適当なので少し疲れました。イルカには沢山出会えて良かったです。
Rating: | |
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Packages: | 水曜催行<カイルア桟橋発/4時間/軽食付>(2019年12月31日まで) |
Attended as: | Friends |
Posted on: | 2016/10/07 |
Activity Date: | 2016/09/28 |
Reviewed by: JoOnDaGo
Shuttle greeter was at baggage claim. Took time for some passengers to come out. Greeter was helping those who had questions about their service or did not seem to have a reservation.
Comfortable ride. Well worth the price.
Rating: | |
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/10/05 |
Activity Date: | 2016/10/01 |
Reviewed by: チェリー
ホノルルのホテルルアウと違い、こじんまりとしています。アップグレードの席にした結果、ステージの前の席になりました。迫力あるステージを楽しめました。ただアップグレードしなくてもじゅぶん楽しめる規模です。ショーが始まる前の広場ではタトゥーのプリントサービスやフラダンスのレクチャー、豚の丸焼きなど参加できるものがあり楽しかったです。食事はまあまあですが、飲み物は飲み放題でした。私はハワイに行ったときはルアウに参加するのですが、このホテルのルアウは楽しめました。ホノルルのホテルルアウは出演者も多くそれなりに迫力があり楽しめますが、ハワイ島のローカルな雰囲気が楽しめます。ぜひおすすめです。
チェリー様。ルアウショーにお越しいただき、ありがとうございました。とてもストレートなご意見に私たちも嬉しく、またハワイ島での魅力をお伝えくださり、
改めて私たちもこの地で皆様にお伝えできるルアウに深いAlohaと、お会いできる皆様に深い感謝を感じております。またぜひ、ハワイ島にお越しくださいませ。チェリー様の旅がいつも安全でHappyでありますように。心からの感謝を込めて。
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/27 |
Reviewed by: Joyce
私は英語ができますが(中上級程度)、夫は全くです。
でも体験談を見ていると、それなりに楽しめるようだったので
海からハワイ島を見てみたいと思い、申し込みました。
1組でも日本人がいれば、夫も安心するだろうと思っていましたが
残念ながら、他の5組は全てアメリカ人でした。
ショップに集合して他の人を見た時点で、夫は「え〜〜」と言い始め、
確かに事前に立ち寄るポイントや注意事項が日本語で書かれた紙をいただきましたが
正直、いくつかの見どころの説明を事前に読もうとしても
頭に入らないし、聞き取れないと、どれがどれの説明だったかはさっぱりだと思います。
キャプテン、同乗したスタッフの女の子は親切でした。
ちゃんと私たちにも目を配ってくれました。
ただ、ボートに乗っている間のおしゃべりは、モーター音がすごいので
かなり声を張り上げないと聞こえず
私ですら、キャプテンやスタッフが近くの人に何か説明していたり
世間話をしているような会話が聞き取れず、
他の人と会話を楽しむというようなことはできませんでした。
周りの人たちも、私たちには話かけない方がいいのかなみたいに
察したのか、シュノーケリングポイントでは随分時間があったのですが
私達はぽつんと2人きりで、特に夫はそれほど楽しめていないようでした。
周りを気にしない人や子供の方が向いているかもしれないです。
その時のメンバーによるのでしょうが、
私達の時は、大人ばかりでしたので
キャプテンがボートを自由自在に操って、ボートがかなり傾いて
スリルのある楽しい乗り物でした。
ただ進む際でも、片手ではしっかりロープを握って
いなければはじき飛ばされそうで、
せめて小学校高学年位でないと無理だろうなと思います。
シュノーケリングポイントは、正直普通でした。
残念ながら、イルカと一緒には泳ぐことはできませんでしたが、
イルカを見つけようと常に探してくれて、お陰で2度ボートの上から
違う種類のイルカを観察することができました。
ショップまではタクシーで行き、
事前に帰りはタクシーを呼んでねとお願いしていたら
私達のホテルの近所に桟橋があったせいか、
タクシー代節約してねと帰りはそこに寄って先に降ろしてくれたので助かりました。
海は楽しめましたが、周りを気にするような人には向いていないかもしれません。
あと、日焼けには注意してください。
私はがっつり日焼け止めを塗っていたつもりでしたが、
シュノーケルのマスクからはみ出した髪の毛の生え際部分が焼けてしまいました。
そして髪の毛の分け目も…。
キャップは飛ばされるので、外してねと言われます。
フードのついたパーカーがおすすめです。
Rating: | |
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Packages: | ☆会員様限定モニターツアー☆/ホノコハウ・マリーナ発<5時間/ランチ> |
Attended as: | Couples |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/26 |
Reviewed by: Steve
Great tour with Jim Cary as guild very funny and knows his history of the town and events.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a great day with Jim. He is a wonderfully knowledgeable guide with so much aloha, making sure our guests have the best time possible! Mahalo for your recommendation and we hope to see you on your next visit to the Big Island!
Rating: | |
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Families |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/28 |
Reviewed by: Izabel
We had a wonderful evening at this Luau. The fire dancer was particulary amazing. Great buffet. One small complaint: $20.00 for one couple picture at the Luau seemed, to us, overpriced. We noticed that a lot of guests did not purchase it, probably for the same reason as us.
Rating: | |
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Couples |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/28 |
Reviewed by: S & S
We had Ben as our guide, and we did a great job! Showed us cool sites, and made sure we had tons of fun!!!
Rating: | |
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/14 |
Reviewed by: S & S
Crew were a delight and right when you get into the water the snorkeling is amazing and full o wonder!! No board was a rep from Snuba offering scuba diving, if you get the chance, take it!!! Worth the extra payment and such a great memory!!!
Rating: | |
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Couples |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/20 |
Reviewed by: S & S
Fantastic trip, great crew, and the food was delicious!! We were lucky enough to have great weather as well, resulting in smooth sailing and an awesome sunset!!
Rating: | |
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2016/10/01 |
Activity Date: | 2016/09/22 |
Reviewed by: けいちい
4人で初めてカヤックに挑戦、二人乗り用のカヤックに乗り出発したのは良いですが
盛漕ぎしないと波に戻される感じで、一人乗りじゃなくて良かったです
しかし一人波に酔ってしまいシュノーケルポイントで少しやすんで
その後半分断念! 皆さん酔い止め忘れずに!
でもちゃんと飲んで行ったんですが体調悪い時は、無理しないで下さいね
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2016/09/28 |
Activity Date: | 2016/09/22 |
Reviewed by: Kathryn C.
Highly recommend the use of the shuttle. Process was so convenient and affordable. I booked online 2 days out from my arrival, got an email confirmation the next day, as soon as I got off the plane I saw a lady in a green floral Roberts holding a sign with my name on it. She gave me a shell necklace so I was easily recognizable, instructed me to get my luggage and wait by the shuttles. There were 2 Roberts shuttles and I got one to myself. The driver Mike was friendly and gave me a map and went over a few interesting sites before we departed the airport. He suggested I sit up front so he can talk to me en route. Kona is about a 15 min drive. He took a slight detour so he could show me where some of the nice restaurants, shops, and farmers market, etc was before dropping me off at the hotel. It was a wonderful start to my vacation on the Big Island.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/28 |
Activity Date: | 2016/09/16 |
Reviewed by: bongo
イルカの群れの流れを呼んでくれて、船で先回りしてくれます。指示を受けて海に入るとたくさんのイルカが!寝ているイルカ、移動中のイルカ、海に入る度にイルカに会え、非常にラッキーでした。その後のシュノーケリングもたくさんの魚に会え、途中に観光スポットも紹介してもらい、自分では行けないところも見れて最高でした!
bongo様、わざわざお時間を割いてレビューを書いてくださり、誠にありがとうございました。たくさんのイルカに出会えたようで、それは何よりです。またのお越しをお待ちしております。
Rating: | |
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/09/25 |
Activity Date: | 2016/09/20 |
Reviewed by: J.O
私達夫婦と妻の叔母の3人で参加しました。叔母は75歳でシュノーケリングは初めてす。真っ白でカッコイイ大型ボートでしたが、スタッフやお客さんの中で日本人は私達だけで不安・・・会話は通じなかったがスタッフは親切でした。叔母さんも無事シュノーケリングを体験し黄色や青い魚を見ました。残念ながら曇りと少し風がありボートが揺れて、昼食前に妻と叔母は船酔いで、美味しいハンバーガーを食べられませんでした。イルカの群れには遭遇できなかったが、帰港途中で船尾に4頭のイルカが現れ、叔母に喜んでもらえました。
Rating: | |
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2016/09/23 |
Activity Date: | 2016/09/19 |
Reviewed by: EdS
I arrived early afternoon before rush-hour. A quick ride in a comfortable Sprinter van. Booking was easy on line. Hope they stay in business!
Rating: | |
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/09/23 |
Activity Date: | 2016/09/20 |
Reviewed by: Claire
Elvis and the crew are great fun, they really seem to enjoy there jobs. You would think taking boat loads of tourist out everyday they would get old, if it does they hide it well. They are a safe group and care for the island they are sharing with you. On the way back he turned the boat around to get us a better look at a beautiful Manta Ray. Well worth the time and money!!
The office staff is also great, they will call you to confirm, give you directions, answer questions. Really a great group, not a "sketchy tourist trap"!
Rating: | |
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Solo Travelers |
Posted on: | 2016/09/22 |
Activity Date: | 2016/09/17 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii anytime
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/10 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/03 |
Reviewed by: Linda Hughes
What a great time! The food was good, the crew was excellent and the historian and musician were fantastic. Thanks for a great cruise! Would definitely recommend.
Rating: | |
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/09/16 |
Activity Date: | 2016/09/12 |
Reviewed by: Marie 'n' Tom
This tour was absolutely awesome. Chris and Nick, our guides, were very knowledgeable and fun. They clearly pride themselves on what they do, which makes them stand out from the average. The meals were good, especially the beautiful dinner. We had the steak which was fantastic, and the service was perfect and so friendly. We saw beautiful sights all day, ending at the volcano which gave us a good show. Would do again in a heartbeat. Thanks guys!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such an awesome day with Nick and Chris. They're both so knowledgeable, offering top notch hospitality which allows our guests to just sit back, relax, and enjoy! We are so happy to hear that you enjoyed all of the sights and treats throughout the day, especially that incredible lava lake inside of Halema'uma'u Crater. Mahalo for your recommendation and we hope to see you on your next visit to the Big Island!
Rating: | |
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Couples |
Posted on: | 2016/09/13 |
Activity Date: | 2016/09/11 |
Reviewed by: Cheapdozen
Dispatcher called my cell long distance to confirm flight details, information NEVER given to shuttle driver. Waited longest time ever on rainy night for pick up, had to call and remind crew of my airline name & location.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/13 |
Activity Date: | 2016/09/10 |
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Pちゃん様
この度は、アップグレードのお席でお楽しみいただきありがとうございました。ダンサーたちも近くでお顔が拝見できとても親しい気持ちで
ご覧いただけましたこと、とても嬉しく思っております。また是非お越しください。心からお待ちしております。