Reviewed by: TEACUP202
We had an awesome time and saw more tails and fins than we had hoped for. We loved the running commentary on whales and learned lots. Thanks to the entire crew for a wonderful cruise, even though the waters were choppy. We highly recommend this tour!
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Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
Attended as: | Friends |
Posted on: | 2017/02/25 |
Activity Date: | 2017/02/20 |
Reviewed by: Araiguma
I stayed Waikoloa Village and my arrival was at night.
I planed to use rent a car from 3rd day of the stay since I didn't want to drive in dark and I knew I wouldn't go out from Waikoloa Village in first couple of days. So I booked Roberts Hawaii's Airport Shuttle.
I couldn't find the Roberts' Shuttle at Kona Airport at first since I went wrong place.
But the Roberts' stuff was at the luggage pick-up place(It's outside).
She put a shell lei around my neck. I felt it's very traditional and really nice.
And it went smooth after that. no long walk.
It's very good service.
Mahalo, Roberts!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/25 |
Activity Date: | 2017/02/01 |
Reviewed by: Larissa
Totally awesome experience, did the moonlight snorkel with the manta rays. The crew was awesome it was a nice small size of 6 people and such a great experience. They swim so close to you and are so incredibly cool
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Packages: | Manta Ray Night Snorkeling Tour [Late Evening Cruise] |
Attended as: | Couples |
Posted on: | 2017/02/21 |
Activity Date: | 2017/02/13 |
Reviewed by: Jan B
Fantastic experience!! I loved the shorty wetsuits as it was cool at night. Water was quite choppy, but still happy the event was not cancelled. A few people did get motion sickness. 5 manta rays gave wonderful viewing.
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Packages: | Evening Manta Snorkeling Adventure |
Attended as: | Solo Travelers |
Posted on: | 2017/02/19 |
Activity Date: | 2017/02/06 |
Reviewed by: Jan B
Loved the trip. Our driver Chris was very knowledgable and funny. Food was great and time allotted for each site was perfect. I would highly recommend this tour.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a great day with Chris and enjoyed all of the sites and treats along the way. He really keeps the day moving at a fun pace, and loves sharing his abundance of knowledge! Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Solo Travelers |
Posted on: | 2017/02/19 |
Activity Date: | 2017/02/07 |
Reviewed by: Minnesota2017
I had a great time, over the clouds and under the stars. This is a must see in Hawaii.
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Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Friends |
Posted on: | 2017/02/18 |
Activity Date: | 2017/01/27 |
Reviewed by: Gene & Tina, Oregon
The food was a big surprise. Fantastic! Way above what we expected. In addition to that, the glorious scenery, and the perfect sunset, we saw dolphins and whales. The staff was excellent, including our local Hawaiian musician Bula, and our very knowledgeable Hawaiian historian Mikaila. Highly recommended!
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/02/17 |
Activity Date: | 2017/02/14 |
Reviewed by: Lily
Quick
transfer friendly attentive pick up and informative
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/10 |
Reviewed by: Lulu
Smooth transfer friendly attentive pick up and informative
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/20 |
Reviewed by: Jack
I am always Leary of organized tours but this one was an exception. Our guide Nick was exceptional. He went out of his way to make sure we were comfortable, and well taken care of. He has done his homework and knows the history and the island well, showing us a lot of extra things along the way such as plants, historical notes etc. it was a long day but we enjoyed every minute and would recommend to anyone.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an outstanding day with Nick and learned about some new things along the way! He is a wonderfully knowledgeable guide who genuinely loves sharing the day with our guests. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Families |
Posted on: | 2017/02/11 |
Activity Date: | 2017/02/07 |
Reviewed by: Stephanie
Best guided tour by far. Very professional-able to anticipate your needs and provided things you didn't even know you needed. Chris- the owner, and our guide for the night- was fantastic. His enthusiasm was contagious. Great company, great tour. Do it!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a fantastic time with Chris. He truly is such a passionate guide who always seems to have everything ready at just the right times throughout the day. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Solo Travelers |
Posted on: | 2017/02/10 |
Activity Date: | 2017/02/07 |
Reviewed by: ギッタカ
出発前日に日本語ガイドさんが手配できなかったとのことで、急遽英語のガイドさんに。
どうなる事かと思ったけど、一生懸命コミュニケーションとってくださって、かえって海外来たって感じられました。
そして、肝心のイルカもたくさん泳いでて
何より目の前をクジラが通るとこも見れて最高!!
ガイドさんやキャプテンですらも大はしゃぎでしたw
ギッタカ様、わざわざお時間を割いてレビューを書いてくださり、誠にありがとうございました。日本語ガイドをご用意出来ず申し訳ありませんでした。「かえって海外来たって感じられた」というそのギッタカ様の気持ちのもちように感謝いたします。イルカだけでなく、クジラにも遭遇出来たようでそれはそれは良かったです。弊社の英語ガイドは英語を母国語として話されないお客様の応対にも慣れておりますが、やはり日本語ガイドとは違いますから、そこを柔軟に対応してくださったギッタカ様に感謝申し上げます。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/02/09 |
Activity Date: | 2017/02/03 |
Reviewed by: Elly
After reading about the cost of a taxi from the airport to Kona I searched for alternatives and found this shuttle service. I was greeted as soon as I got off the plane and the driver was very pleasant and professional. I would certainly use this service next time I visit.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/07 |
Activity Date: | 2017/01/26 |
Reviewed by: じゅの
集合場所をGoogleMapで確認すると、H1沿いになってしまうのでホテルのフロントで確かめて慎重に向かいました。まずは車で行き駐車場や場所を確認し、結局は今回宿泊していたシェラトンから歩いてケアウホウ湾に行きました。プライベートビーチぐらいの大きさで反対側にいても問題なくたどり着ける距離でした。
カヤックは主人も私も初めてで、思った通りになかなか進まなかったりしましたが、この日は本当に天気が良く無事に洞窟までたどり着くことができました!
他の人のコメントにあったとおり、脱げないサンダルやトレッキング用シューズがあったほうが良いです。天候によっては陸地にいけないこともありますが、念のため持って行ったほうがよいです。私たちはビーチサンダルしかなかったのですが、ガイドのお兄さんが「水に浮くから落としても拾えるから問題ない」と言ってました。
現地で売ってる防水の使い捨てカメラがあると気兼ねなく写真を撮ることができるのでお勧めです。
あと、主人は足の内側だけ焼けてました。日焼け対策は万全にしておいたほうが良いです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/02/07 |
Activity Date: | 2017/02/02 |
Reviewed by: Barbara from WI
We had a great time on the morning whale watching cruise. The catamaran was large and comfortable. The crew was extremely knowledgeable. We saw a few whales and happened upon one bottle nose dolphin.
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Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
Attended as: | Families |
Posted on: | 2017/02/06 |
Activity Date: | 2017/01/13 |
Reviewed by: Kenitra
I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/06 |
Activity Date: | 2017/02/03 |
Reviewed by: Cheryl
From the top of Mauna Kea you truly see forever. However, be prepared! At these heights it is also breath taking... that is, there is less air up there!! The guides were great and prepared you for the trip in every way. The dinner was good and the star gazing after coming half way back down was amazing.
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Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Couples |
Posted on: | 2017/02/05 |
Activity Date: | 2016/11/05 |
Reviewed by: みみみ
主人の父と3人で参加しました。
遠くでしたがクジラのジャンプも見れとても感動しました。
次回はもっと近くで観察できたらと思います。
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Packages: | 8:00発/ワイコロア港 |
Attended as: | Families |
Posted on: | 2017/02/04 |
Activity Date: | 2017/01/11 |
Reviewed by: バルセロナさん
Photo service がincluded のはずなのに、主催者側のリストに反映されておらず、写真代を要求されました。
駐車券は最後に出庫時に払いますが、支払方法はクレジットカードのみでしたので注意が必要です。
ショーは、とても素敵で海の側で雰囲気もありました。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/02/01 |
Activity Date: | 2017/01/29 |
Reviewed by: Mark
Fun filled 3 hour cruise. Great food, music, and tour. The crew were all exceptional. Within 3 minutes of leaving the dock the crew had already located 2 whales we could watch. Right before dinner, they located a manta ray as well. The crew also found another whale on the ride home. Great time and very family friendly.
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Packages: | Dinner Cruise |
Attended as: | Families |
Posted on: | 2017/01/28 |
Activity Date: | 2017/01/20 |
Reviewed by: Stephanie
What more could you ask for in a shuttle? The lady was at the airport with a sign with my name on it, gave me a shell necklace, brought me over to the driver who helped me with my bags. The driver was friendly, told us some interesting facts and got us to our hotel safely. My toddler traveled free and the fees were reasonable compared to other options. Wouldn't hesitate to book with them again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families with Young Children |
Posted on: | 2017/01/28 |
Activity Date: | 2017/01/25 |
Reviewed by: tma
遠くにチラッと3回ほど確認できました。
ただ写真には収まらない程の遠くで一瞬でした。
ただ、クルーズとして楽しめました。
スタッフの皆さんは一切日本語が喋れませんがとてもフレンドリーでした。
この後のオアフ島で参加したイルカウォッチングで偶然に何度もクジラを近くで見れたので良かったです。
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Packages: | 9:30発/ カワイハエ港 |
Attended as: | Couples |
Posted on: | 2017/01/28 |
Activity Date: | 2017/01/22 |
Reviewed by: Kona Lover
This was a great time and we can't wait to do it again! We were all able to stand up on our surf boards because of their great teaching, and we loved being in the water with the instructors. Very kind staff! The lesson on the land was a little long and repetitive, but very worth it for the water time. Jake and Tiffany were the best instructor!
Thank you guys for joining us out on the water and for taking the time to write us a review. We had a great time sharing the waves with you as well and so stoked to hear your awesome board stories and feedback. Mahalo Nui- Team HLSI
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Packages: | Group Lesson |
Attended as: | Friends |
Posted on: | 2017/01/23 |
Activity Date: | 2017/01/13 |
Reviewed by: アッコ
いろいろなルアウショーを体験しましたが、ここのルアウショーはちょっと寂しかったです。間延びした構成で、フラの合間のバンド演奏が多かった。食事は60点。途中で帰ったので、もしかしたら後半で盛り上がったのかもしれないですね。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/01/22 |
Activity Date: | 2016/06/07 |
Reviewed by: nancy
Friendly staff, efficient service and easy way to travel to the airport. Will be using again next time. On time and made sure I was accommodated.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2017/01/20 |
Activity Date: | 2017/01/17 |
Reviewed by: Kevin A
I surprised my wife with a Lei greeting on our arrival in Kona. The greeter was very engaging and friendly. Her pleasant manner was a delight after a long day of travel.
Aloha Kevin!
Thank you for your wonderful review! We take pride in the work we do, and we are glad that Carrie's lei greeter made it all worthwhile! We hope you have a wonderful vacation!
Mahalo Nui Loa!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2017/01/20 |
Activity Date: | 2017/01/17 |
Reviewed by: Ivan P.
My fight departure was 11:50pm, so I requested to be picked up at 9:45pm. However, upon confirmation I was notified the pickup time would be 7:45pm (take or leave it with no refund.) The ride took about 30 minutes, so I was at the airport around 8:15pm and had to wait more than 3 hours before boarding. So no complains about the ride itself, but it would be nice if my requested pickup time would have been respected.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/01/17 |
Activity Date: | 2016/12/29 |
Reviewed by: grace
This service was fantastic, our captain was really knowledgeable and friendly. We saw whales and dolphins and our captain was really accommodating and nice. It was a beautiful boat and wonderful that it was just a few people.
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Packages: | Whale Watching Cruise |
Attended as: | Families |
Posted on: | 2017/01/16 |
Activity Date: | 2017/01/04 |
Reviewed by: AWCF
What a great day! Pros: The crew was friendly and helpful, the lunch was tasty and we saw a ton of fish. Our 5 year old had an amazing first snorkeling tour. The slide was a hit!
Cons : we didn't see any Dolphins or turtles but body glove can't control that.
Mahalo for joining us! We hope to see you again in the future!
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Families with Young Children |
Posted on: | 2017/01/16 |
Activity Date: | 2017/01/13 |
Reviewed by: QVN
初めてハワイ島旅行で、到着した夜に行きました。ビュッフェスタイルの飲み放題食べ放題だったので、英語が出来ない私たちでもストレスなく食事とショーが楽しめました♪
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2017/01/16 |
Activity Date: | 2017/01/11 |
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Thank you for taking the time to review your trip. We are so happy to hear you enjoyed the manta tour. Hope to be able to serve you in the future.
Aloha,
Sea Paradise