Reviewed by: バーニー
ハワイ在住の娘と参加しました。
こちらのツアーは昼食付きと記載されていますが、現在はついていません。スタッフにもついていないんですか?と確認しましたが、昼食は有料で購入との事でした。また、クジラについての解説は英語、日本語ともにありませんでした。
過去のコメントから昼食への期待はあまりしていませんでしたが、実際に昼食がついていないのであれば、他のツアーの方が良かったなーと思いました。(嘘の記載は良くないですね...)
このツアー1番の目的である、鯨は何度も見ることができたので良かったです。
感染対策に関しては、ワクチン接種確認も陰性証明書提示もありません。スタッフはマスクをしていますが、乗客はみなノーマスクです。それが今のハワイの現状だと思った方が良いです。それと、ハワイは海外旅行ができなくなったアメリカ本土からたくさんの観光客が来ています。このツアーも大勢の方が乗船していました。日本人、アジア人は私たちだけと思いました。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2022/03/23 |
Activity Date: | 2022/03/18 |
Reviewed by: Jen
The vessel is more like a ship than a boat like it has 3-4 levels. Very organized and informational! The staff is friendly. Lots of room to walk around. They offer motion pills or some kind of ginger cocktail to prevent motion sickness. They also offered small snakes like chips. There wasn't an option for breakfast.
I went in February and and I saw about 7-10 whales( sprays, tip of their tails). I think 1 or 2 came close to the boat. I enjoyed it. My little one (5yo) was mostly running around...lol.
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Packages: | 2-hour Morning Whale Watching Cruise |
Attended as: | Families with Young Children |
Posted on: | 2022/03/21 |
Activity Date: | 2022/02/21 |
Reviewed by: Dawn
Amazing, friendly staff and very informative tour. We saw so many different species and learned a lot during our tour. We already want to go again! We recommend this tour
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and the information provide by the crew.
We know there are a lot of activity providers on the Big Island, and we're honored you chose to spend part of your morning with us...and that we've earned your recommendation.
Mahalo and a hui hou!
P.S. Mahalo for including those pictures! Great images!
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Packages: | Waikoloa Glass Bottom Boat Cruise |
Attended as: | Families with Young Children |
Posted on: | 2022/03/21 |
Activity Date: | 2022/03/16 |
Reviewed by: Kareena
The captain and crew were fantastic. If I return to the island I'll go again.
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Packages: | Super Flight: 1000ft Line |
Attended as: | Families |
Posted on: | 2022/03/21 |
Activity Date: | 2022/03/18 |
Reviewed by: Trish
Just did the Snorkel and Sunset dinner cruise. I would definitely do this again. The. Staff was absolutely awesome and very very patient. I sometime feel very constrained with all the rules but the staff did a very good job explaining why they have to do what they do to keep all of us safe and still have the best time. The music was great, the food was wonderful. And everybody on the boat seemed to have a good time. Oh and the sunset on the water was epic. I highly recommend this to all!
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Packages: | [Oct-Mar] 2.5-hour Sunset Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2022/03/21 |
Activity Date: | 2022/03/19 |
Reviewed by: Jason
Perfect location, easy to find and board.
Boat is great.
Crew are amazing, professional and fun
The trip duration is just long enough.
Plenty of turtles and things to see
Ride back is great...the beverages for the ride are really nice too.
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/03/20 |
Activity Date: | 2022/03/18 |
Reviewed by: Sam
Fantastic ride - great whale sightings. Convenient shuttle.
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Packages: | 2-hour Morning Whale Watching Cruise |
Attended as: | Solo Travelers |
Posted on: | 2022/03/19 |
Activity Date: | 2022/03/17 |
Reviewed by: Rbj
We had a very enjoyable trip near Waikiki to view fish and turtles. Our captain and guide were extremely knowledgeable and friendly. They knew where to take us to look at the animals. They provided lots of information about the fish as well as the area near which they were found. They were also very helpful with taking pictures with great backgrounds. The timing was just about right--not too long bringing on boredom in younger patrons, and not too short with no opportunities to actually see the animals in their natural habitat. It was a good experience for our entire group.
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2022/03/18 |
Activity Date: | 2022/03/16 |
Reviewed by: Kara
I did many excursions on Oahu and this was my favorite, never had more fun in my life. BOOK IT- you will not be disappointed!!!
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Packages: | Original Package: Underwater Scooter Adventure |
Attended as: | Solo Travelers |
Posted on: | 2022/03/18 |
Activity Date: | 2022/03/16 |
Reviewed by: Kara
Thank you Dolphin quest!!My favorite sea animal and it was awesome to get lose and personal with them!
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Packages: | 25-min Dolphin Encounter |
Attended as: | Families |
Posted on: | 2022/03/18 |
Activity Date: | 2022/03/16 |
Reviewed by: RAJ
Very professional. Informative commentary and a great underwater experience.
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Packages: | Kona Submarine |
Attended as: | Families with Young Children |
Posted on: | 2022/03/17 |
Activity Date: | 2022/03/15 |
Reviewed by: Kara
Such a fun experiece seeing the crystal clear Waikiki waters from above!
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Packages: | Deluxe Flight: 800ft Line |
Attended as: | Solo Travelers |
Posted on: | 2022/03/15 |
Activity Date: | 2022/03/14 |
Reviewed by: Sharon and family
This was a great experience. It was wonderful to be educated about all the ocean conservation and the coral life that is being done. Was also nice at the time, it was not too crowded - which did make this trip worth the price.
Aloha ! Sharon & family !
Mahalo for your 5-star review! We are happy to hear you enjoyed your recent experience with us, aboard the Atlantis Submarine, from the shuttle boat ride to the deep-sea exploration. We love hearing from our guests and are thrilled to know you had a fantastic submarine adventure! Thank you very much for sharing your valuable feedback and recommendation.
We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.
Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).
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Packages: | Premium Submarine Tour (Larger Window) |
Attended as: | Families |
Posted on: | 2022/03/14 |
Activity Date: | 2022/02/19 |
Reviewed by: Rbj
Very informative. Enjoyed our trip. Great weather.
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Packages: | 2-hour Morning Whale Watching Cruise |
Attended as: | Couples |
Posted on: | 2022/03/14 |
Activity Date: | 2022/03/12 |
Reviewed by: Alberto
Everything was on point. Staff was very friendly and knowledgeable. The day was gorgeous and the sunset was incredible too. Manta-rays we’re a real show!!! They looked so beautiful and out of this word, like dancing in the water and playing with us. Definitely a must at the Big Island.
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Packages: | Standard Package: Sunset Manta Snorkel |
Attended as: | Couples |
Posted on: | 2022/03/12 |
Activity Date: | 2022/02/19 |
Reviewed by: Anh
This was a great sunset cruise along the coast of Maui. There was unlimited drinks on board and the staff was very attentive with getting you refills. I believe the food on board was catered from Joey's Kitchen and we had some pulled pork sliders, brussel sprouts, and chicken wings - they all tasted great. I would highly recommend this sunset cruise but make sure to book early because it sells out quick.
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Packages: | Original Sunset Cocktail Sail |
Attended as: | Couples |
Posted on: | 2022/03/11 |
Activity Date: | 2022/03/02 |
Reviewed by: B from Alabama
Private whale watch was well worth the trip premium. Professional team met our needs and delivered on multiple whale sightings even though it is late in the season. Saw wonderful beaches and learned so much about the Kona coast from knowledgeable staff. I highly recommend.
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Packages: | Private Whale Watching Tour |
Attended as: | Couples |
Posted on: | 2022/03/11 |
Activity Date: | 2022/03/09 |
Reviewed by: Delano family
The crew was amazing! They did the utmost to ensure that we saw everything we could on our trip. And although we weren’t late, I saw the captain calling other groups that were, to check on them which I thought was really cool. They really did a great job to take care of our safety and enjoyment! Thanks again!
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Packages: | Waikiki Turtle Canyon Snorkel Cruise (2 hrs) |
Attended as: | Families with Young Children |
Posted on: | 2022/03/10 |
Activity Date: | 2022/03/08 |
Reviewed by: Kara
Me and my husband are on our honeymoon and only wanted to make sure we got to see whales!!
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Packages: | Afternoon Winter Whale Watching Cruise |
Attended as: | Couples |
Posted on: | 2022/03/10 |
Activity Date: | 2022/03/09 |
Reviewed by: Gziggy01
The boat was clean and the staff were friendly. We saw lots of fish and turtles. We only snorkeled for maybe 30 minutes before it was time to head back. I wish it was a little longer. Also they don’t have snorkles for people with glasses so keep in mind you may need contacts.
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/03/09 |
Activity Date: | 2022/03/01 |
Reviewed by: Elvedin
Very professional, friendly and accommodating. Would highly recommended plus the smaller group size makes the trip that much more enjoyable.
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Packages: | Whale Watch & Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2022/03/09 |
Activity Date: | 2022/03/07 |
Reviewed by: Leif
Well run, quick, efficient, saw turtles. Good price.
What more could you want?
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Packages: | Morning Snorkel Cruise (8:30 AM) |
Attended as: | Couples |
Posted on: | 2022/03/07 |
Activity Date: | 2022/03/05 |
Reviewed by: Sami
Aside from the trouble of finding the checkin location, the parasailing experience was wonderful. We went with a group of 4 - all new to parasailing. The crew consisted ed of 2 people, both of which were amazing. Would definitely go back and do it again.
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Packages: | Deluxe Flight: 800ft Line |
Attended as: | Friends |
Posted on: | 2022/03/06 |
Activity Date: | 2022/02/12 |
Reviewed by: Merideth
We had a great time. We saw so many dolphins swimming around the boat. I only saw one turtle but had a great time anyway!
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Packages: | Morning Snorkel Cruise (8:30 AM) |
Attended as: | Couples |
Posted on: | 2022/03/06 |
Activity Date: | 2022/03/04 |
Reviewed by: Kathryn Reich
Loved the catamaran, as we got to sit on the sturdy netting and relax during our ride. We saw a mother and newborn calf and hung out with them for the duration of the trip. Adorable. The crew was entertaining, kind, and resourceful.
We were three adults, but we saw several families with children of a variety of ages enjoy the activity as well. It was winter when we did it and it was super warm. They provide sunscreen, but if you are particular about brands, bring your own. Also if you are sensitive to the sun, bring a hat that is able to withstand the wind. Two additional notes: bring shoes you are ok with being locked up as this is a shoeless cruise. And you get two drink tickets with a very serviceable bar and local draught brews.
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Packages: | Buy One, Get One FREE! Afternoon Whale Watch Sail |
Attended as: | Families |
Posted on: | 2022/03/05 |
Activity Date: | 2022/02/10 |
Reviewed by: Taylor H
It was super windy when we went out but we actually ended up getting a private boat ride since none of the other couples showed up. The crewmembers were incredible and more than accommodating with all of our needs and with my pregnant wife. I would highly recommend choosing to go on the Moana catamaran and we are planning on going back next time we visit Hawaii!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2022/03/05 |
Activity Date: | 2022/03/03 |
Reviewed by: Krin Marie
I learned so much, the Captain and Crew were very knowledgeable and their love for the whales was contagious. We even got to hear the male whales singing.
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Packages: | Special Deal! 2-hour Standard Cruise (2:00 PM) |
Attended as: | Couples |
Posted on: | 2022/03/04 |
Activity Date: | 2022/02/08 |
Reviewed by: HHY
The boat was nice. The nature expert was very informative and had tons of bad dad jokes. We looked for over an hour before we finally caught sight of the whales. We were pretty far away so we couldn't see them too close. We only stayed for about 10 minutes before heading back, since we were already running late. I'm just glad the trip wasn't for naught.
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Packages: | 2-hour Morning Whale Watching Cruise |
Attended as: | Families |
Posted on: | 2022/03/03 |
Activity Date: | 2022/02/28 |
Reviewed by: Ashley Q
The staff were really nice and the boat ride was cool. It was only 10 minute ride out to the snorkel spot and the drinks are served after the snorkeling, so there wasn't time to have advertised 3 drinks (which is fine, but jut something you should be aware of). The location itself does have sea turtles but the water is fairly deeps and the overall experience (as far as what one would expect) is pretty lack luster. Another tour operator was in the same location and they had a guide pointing out fish, turtles, etc. to ensure everyone got the opportunity to see the marine life, but this tour did not. Also, if you have your own PFD, bring it! My first PFD didn't hold air (a fun surprise) and the second one was at least 1/2 deflated by the time I got out. All in all, it was an okay time but I wouldn't do it again.
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Packages: | Standard Package with Drinks Included |
Attended as: | Families with Young Children |
Posted on: | 2022/03/01 |
Activity Date: | 2022/02/25 |
Reviewed by: April Birney
I’m glad I did my research in looking for the best turtle and snorkel cruise because this company surpassed my expectations!! The employees were outstanding, wonderful lunch provided and a couple drinks to top it off. We saw turtles, eels, flying fish, and other tropical fish!! Then they took us out farther to find whales after lunch and we did get a few glimpses of some whales:) fun was had by all!!! Thank you !!!!
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Packages: | Premium Package: Morning Turtle Snorkel with Lunch |
Attended as: | Families |
Posted on: | 2022/02/28 |
Activity Date: | 2022/02/21 |
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バーニー様
この度はご利用いただき誠にありがとうございます。
クジラには感動していただけたようで、嬉しく思います。
昼食の件、ご指摘ありがとうございます。
確認させていただきましたところ、ツアーには含まれておりませんでした。
ツアーページの記載ミスにより、ご迷惑をかけして申し訳ございません。
他のツアーと比較していただいたうえで昼食が付いているこちらのツアーをご予約いただいたものの、当日は残念はお気持ちにさせてしまいましたこと深くお詫び申し上げます。
ご指摘いただきました記載につきましては、修正させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA