Reviewed by: Tim and Mary
The was an excellent experience right off the plane, the young lady that greeted us with our Lei was very friendly. Get a Lei right off the plane is highly recommended...
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2015/04/22 |
Activity Date: | 2015/04/15 |
Reviewed by: stu and ginger
Our driver was on time and very helpful getting us to the Kona airport . We will use there service again.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Couples |
Posted on: | 2015/04/18 |
Activity Date: | 2015/03/24 |
Reviewed by: Jimbo
Same service as the arrival- very professional, and welcoming driver. We had conversations about Hawaii and traveling- I would request him for all of my trips.
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Solo Travelers |
Posted on: | 2015/04/04 |
Activity Date: | 2015/03/12 |
Reviewed by: Jimbo
I have used Platinum Limo many times when traveling to Oahu. Their service is consistent, and the recent driver, to/from the Hotel/Airport, was extraordinary. He is very polite, great conversationalist, and he is genuine/sincere. I felt like a VIP with him-
Thank you for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii.
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Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
Attended as: | Solo Travelers |
Posted on: | 2015/04/04 |
Activity Date: | 2015/03/15 |
Reviewed by: kevin
Excellent Service!! Highly recommend! Super friendly!
Thank you for your comment we hope to do future business with you. Mahalo-Gwen
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Families with Young Children |
Posted on: | 2015/04/04 |
Activity Date: | 2015/03/14 |
Reviewed by: Jim Aulenti
The service was excellent! I was met right at baggage terminal and the van was very close. My driver was very friendly and knowledgeable, in fact I requested him for the return ride later. Also I found the price to be very reasonable. I highly recommend this service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/04/04 |
Activity Date: | 2015/03/12 |
Reviewed by: Rich & Barb
We were amazed at the greeting and service at KOA upon arriving for a month holiday. Out of the whole plane we were the first ones out of the airport, that's how fast it was. It is comforting to know that this is available and no one should worry about being picked up and delivered right to your front door and the price was right also. We will use it again I promise. MA halo!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2015/04/03 |
Reviewed by: LGoodwin
Thank you to Marisa at Robert's Hawaii and Veltra for a quick response to my earlier concerns regarding shuttle services Mar 13 &14. Not only was there an apology, but also a refund of extra monies caused by the change to service. This is good business practise and much appreciated.
Will use you again on next visits.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2015/03/31 |
Reviewed by: Susan
Being greeted at the airport by a delightful Hawaiian with the traditional orchid lay she had made was a perfect start to a much anticipated trip. Our greeter was so friendly and informative. I would recommend this to anyone making a Hawaiian vacation for the first time. We wear our leis to dinner each night and still get comments
Aloha Susan,
Mahalo for taking the time to review us! We appreciate it so much hearing about your experience and also for taking the time to upload your photo! We are so glad that we could be apart of your Hawaiian vacation and hope you all come back again.
Hope you enjoy the rest of your day!
Aloha,
Leilani A.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/03/30 |
Activity Date: | 2015/03/26 |
Reviewed by: LGoodwin
My experience March 8 was fine (aside from the driver running a red light and snorting profusely for the duration of the ride; he said at the end of the ride it was due to allergies).
Unfortunately my two children arriving at separate times the following weekend (Mar 13 and 14) was not.
On Mar 13 late arrival my daughter waited for the shuttle, then was informed she would be taking a taxi instead. It took the taxi driver 90 minutes to get her from the airport to Honua Kai because the driver did not know the address (full address provided for the resort as well as its name).
The next night my son and his partner were also rerouted by taxi after waiting a half hour on the shuttle. At least this time the taxi knew the resort but then informed his passengers that tip was not included and asked for $20. As this was our first time to Maui we did not know how to direct taxi drivers, nor that we were expect to pay additional charges after paying for the shuttle when it was booked. (We tip the drivers according to bags, but not for the trip for shuttle service)
In all, two out of three experiences not so good.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/03/29 |
Activity Date: | 2015/03/08 |
Reviewed by: Angela
Great service friendly and caring.
There were 7 of us in our group and the driver was helpful to everyone.
The local information and suggestions provided on the way to the hotel were great and we followed up on some of them.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2015/03/28 |
Activity Date: | 2015/03/06 |
Reviewed by: Angela
Great service - on time, friendly and helpful driver. Informative along the way.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/03/28 |
Activity Date: | 2015/03/10 |
Reviewed by: Gillespie
My wife and I decided to take our children, their spouses and all the grandchildren on a family vacation to Hawaii. I remembered the nice welcome we had on our first vacation to Hawaii shortly after we were married, and I thought it would be nice to give the whole family a similar experience. Once I found someone to direct me to a possible website, the process was straight forward and easy. What I was looking for was being offered at a discount, and the price seemed right. The instructions were easy to follow, but without mentioning anything to the family, our grandchildren happened to find people holding up our sign first. The hostesses were ready for us with 10 aloha welcomes and beautiful orchid leis (of which 3 were upgraded further, for the mothers). The kids were all pleased and our youngest wore here lei as part of a hairpiece a few days later and it was still looking good. Maybe this isn't needed on each trip to Hawaii, but I'm sure glad I arranged this as a first-time welcome for the grandchildren and their parents. Thanks again for making everything special for our family.
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2015/03/28 |
Activity Date: | 2015/03/15 |
Reviewed by: Bridgett Zelasko
The flowers were perfect! We loved them!
We would recommend these Lei's!
They smelled so good!
Glad you loved your leis! Sheila enjoyed greeting you two!
Mahalo,
Honolulu Lei Greetings
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Packages: | Classic Orchid Lei |
Attended as: | Friends |
Posted on: | 2015/03/23 |
Activity Date: | 2015/03/20 |
Reviewed by: Jon
Driver Noah was prompt, helpful, delivered me early.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/03/18 |
Activity Date: | 2015/03/15 |
Reviewed by: Paula
My clients and the Leis connected at the airport and everyone is starting the vacation with the Aloha feel....
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/03/17 |
Activity Date: | 2015/03/14 |
Reviewed by: Julie
I was sad to leave Maui, but I took the Roberts shuttle to the airport, and could take in everything while someone else was driving! Our driver made sure that we heard a little more about the island before our departure.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/03/12 |
Activity Date: | 2015/03/09 |
Reviewed by: Julie
My plane was late in getting into Kahalui, but the Roberts Driver was there, holding up my name with a smile. They waited for me, and got me to my hotel. I was tired, and it was great to have someone else doing the driving!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/03/12 |
Activity Date: | 2015/02/26 |
Reviewed by: Gary Allen
The Lei Greeting at the airport has always been a welcomed treat for my wife and especially after 10 hours on flights. I would recommend this Lei Greeting to every man for their wives and daughters.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/03/11 |
Activity Date: | 2015/03/07 |
Reviewed by: Mohamed
No complaints, everything was great and on time, the price is very very good, minimum with any other charter would be 25 per person, but with the charter was 10 per person. I highly recommend them
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/03/04 |
Activity Date: | 2015/02/24 |
Reviewed by: Mohamed
Great shuttles, the driver was shouting because we were late, arrived on time for 10$. Per person. Cheapest ever
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2015/03/04 |
Activity Date: | 2015/03/01 |
Reviewed by: konablossom
Veltra arranged for Roberts Hawaii to pick me up at the Kona airport on February 3, and take me to my condo. I was not only on the late (10:00pm) Alaska Air flight 875, but we were at least 35 minutes late landing. What a relief to see the young woman greeter with my name on a placard, a big smile and a welcome hug. She helped me at the luggage carousel and walked me to the van and driver, a cheerful man who explained I would have a private ride since passengers on other flights had already gone and he had waited especially for me to arrive. The fantastic service and good humor continued as we drove to my destination (about 13 miles) and the driver carried my 2 cases all the way to my apartment. This is by far the best experience I have ever had with airport transportation -- and all this for about half of what a cab would cost .
I am sorry to say that (a bit groggy from a long flight) I did not retain the names of these 2 outstanding employees who so well understand the meaning of "aloha". Mahalo nui loa to Roberts Hawaii shuttle service. I have been recommending it to all my neighbors here in Kona.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2015/02/28 |
Reviewed by: Chris
The staff were very friendly and professional and even gave me some great tips on things to do on the island. If you need a ride back and forth between the airport and your hotel I highly recommend this service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/02/23 |
Activity Date: | 2015/02/16 |
Reviewed by: Ace JJ
The shuttle was a no fuss, friendly, efficient service and I would recommend it to anyone for their stay on the Big Island.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/02/23 |
Activity Date: | 2015/02/19 |
Reviewed by: Happy fiancé
Delivery and product were great. Had to reschedule at last second due to incompetent airline (island air), were very accommodating and all was perfect.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/02/21 |
Activity Date: | 2015/01/30 |
Reviewed by: Tricia
Greg our bus driver was superb! He arrived to our condo on time. We will only this service from know on. It's good to know that they have a handicap van.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/02/19 |
Activity Date: | 2015/02/16 |
Reviewed by: Deanna
Was very unorganized at the airport. Was supposed to be waiting for us when we got off the plane but wasn't and then told us they forgot about us. Once in Van to go to Hotel. The driver was blaring his bebop music. Scheduled a pick up at our hotel once our trip was over and called to confirm pickup and they had us on the schedule for the wrong day. Rescheduled for the appropriate day and confirmed 3 times and they still didn't have us being picked up at the right hotel. Very unreliable and would choose a different way to get to and from the airport but NOT this company.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/02/14 |
Activity Date: | 2015/01/25 |
Reviewed by: Connie
Thank you to Veltra for making our trip to Hawaii special. Reservations for leis at the airport and our excursion to Kualoa Ranch was easy to make and worth every penny. I appreciated the call reminders and the help I received on questions regarding reservations.
Aloha Connie,
We are so happy to hear your greeting went well! Your photo with the leis we made is beautiful. Thank you so much for letting us see it!!
Mahalo,
Hawaii Flower Lei
DBA Honolulu Lei Greetings
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/02/14 |
Activity Date: | 2015/01/25 |
Reviewed by: karen Marshall
Very good,but had to find booth. had taxi meet me because flight was very late,
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/02/10 |
Activity Date: | 2015/02/06 |
Reviewed by: Jesper
Excellent. My plane was delayed and I had to change to a different flight. Called in the shuttle service and they made sure to arrive at the new arrival time.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/02/09 |
Activity Date: | 2015/01/28 |
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Thank you for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii.