Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2015/09/21 |
Activity Date: | 2015/09/09 |
Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/09/21 |
Activity Date: | 2015/09/13 |
Reviewed by: Jackie
On time great job this is the fourth time I have used the service.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2015/09/20 |
Reviewed by: jackiemcb
The greeter was exactly were we were told she would be. The flowers were beautiful and the young women was very helpful. I was very pleased with this offering from start to finish.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/09/20 |
Activity Date: | 2015/09/09 |
Reviewed by: Rim
a nice trip from KOA to the hotel, with a nice driver
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/09/19 |
Activity Date: | 2015/08/30 |
Reviewed by: Jackie
On time nice people great driving made it to the airport fast
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2015/09/09 |
Reviewed by: Jackie
This is the second time we used the shuttle from and to the airport. They were on time and very helpful. I am going to use them again.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Couples |
Posted on: | 2015/09/07 |
Activity Date: | 2015/09/03 |
Reviewed by: Rob
This is an excellent idea and I'd highly recommend the lei greeting! As promised, the representative was waiting just outside our gate with our leis. The hospitality didn't end there as our rep walked with us to baggage claim, secured a porter for us and then found our hotel transfer van for us. She waited with us until we were on the van to our hotel. She would not accept a tip saying it was her pleasure to help. The leis come with a gift bag containing chocolates and care instructions for the leis. We kept ours in our hotel refrigerator and after 12 days we were able to take them home to show others....they still were beautiful and fragrant!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2015/09/06 |
Reviewed by: Letitia
The last thing we wanted to do at the beginning of our vacation was arrive in an unfamiliar airport, drag our luggage to wherever the car rental station was, sign a bunch of papers for a car rental, find the car, find the exit, and then find our way across the Island to our hotel. Sounds awful! So instead we were greeted with a friendly Aloha greeting, our bags were fetched from the baggage carousel, loaded into the very comfortable Roberts Hawaii van, and we were whisked across the Island to our hotel quickly and comfortably. It was so easy that we had the friendly Roberts driver pick us up again and return us to the airport. Our driver was at our hotel early, entertained us with stories of Island life on the way, and helped us find our way around the airport as well. Stress free and friendly, the only way to fly!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/09/06 |
Activity Date: | 2015/08/28 |
Reviewed by: Tony
We loved being greeted at the airport with these beautiful flower Leis. We were excited to get in the spirit of being in Hawaii.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/09/02 |
Activity Date: | 2015/08/30 |
Reviewed by: Sheryl
Excellent service! Would highly recommend it! There was someone waiting for me with a sign as soon as I exited and she escorted me directly to the baggage claim, wheeled my baggage away quickly, introduced me to the driver and left. The driver was efficient and friendly, offering lots of information about the island and took me directly to my hotel. I couldn't have asked for better service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/08/29 |
Activity Date: | 2015/08/03 |
Reviewed by: Barbara
This was so convenient. I reserved transfers before leaving home, they were waiting for us after departing plane, took us to baggage claim for luggage and got us to hotel. Time to leave for airport, they were at the hotel for pickup and easily got us to airport. Will definitely use again and highly recommend this service.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2015/08/29 |
Activity Date: | 2015/08/28 |
Reviewed by: Christine
Hotel to Airport:
Got a confirmation email, called to check again the time and location on the day prior to pick up to the airport.
Nevertheless there was a 30 min. delay because the driver "forgot" to pick me up. Had to call 3 times to get things straight. Was on hold first time and got hung upon, second time also got hung upon while on hold. For the third time I got reconfirmed that the driver will promptly pick me up in a few min. which he actually did so I added a star.
Airport to Hotel:
Now this was a nice experience.
Flight got delayed but I think they check flight schedule on a real time basis.
Welcomed on arrival with a shell lei around the neck, there is a desk when you exit the baggage claim area, so it is really hard to miss. Nice van with cool air conditioning right to your door. Highly recommended!
All in all, don't rely too much on the hotel pickup time and arrange it early so that you have some extra time and don't miss the flight even if things get messed up.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/08/23 |
Activity Date: | 2015/08/18 |
Reviewed by: Pamela
The driver was fantastic and the price was awesome!
Rating: | |
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2015/08/23 |
Activity Date: | 2015/07/29 |
Reviewed by: tom liu
the driver is very kindly, on time, high efficiency, strong recommend!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/08/15 |
Activity Date: | 2015/07/20 |
Reviewed by: LJW
At the airport gate on Hawaii's Big Island, my husband and I were both greeted with a shell lei and escorted to the shuttle bus. The driver provided current as well as historical information about the area during our trip to the resort. For our return trip home, the driver was on time and then upon arrival at the airport, we were personally escorted around the numerous security lines to the correct one for us. Roberts’ service was both professional and personable. We highly recommend them and look forward to using their services again in the future.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/08/15 |
Activity Date: | 2015/07/24 |
Reviewed by: Helen
I organized a limo pickup at Honolulu Airport to surprise my husband as he is a car fanatic! The limo was waiting for us, it was very clean and the driver was very pleasant. My husband is still talking about it! It was a great start to our Hawaiian Holiday.
Rating: | |
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Couples |
Posted on: | 2015/08/12 |
Activity Date: | 2015/08/01 |
Reviewed by: Mrs Manga
Ashley, made this a most welcoming experience, took time to get to know us and gave a brief overview of the history of the Lei greeting.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/08/11 |
Activity Date: | 2015/08/07 |
Reviewed by: gsr
Our first flight was delayed, so we missed two connections. We had to re-schedule our lei greeting twice! The company was great - I appreciated that THEY called US to confirm ahead of time so that I was able to tell them about the delay. (And then they called again to confirm, so I was able to let them know about the second delay.) It would have been more difficult had I had to find their contact info and call them myself.
We arrived very late in the evening, exhausted, and our greeter was there for us, the last customers of the night. The leis were as promised. Thank you very much!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/08/10 |
Activity Date: | 2015/07/15 |
Reviewed by: Kathy
I ordered leis for our family of 8 on a Friday for the following Tuesday. Our flight was over an hour late, but the wonderful smiling ladies greeted us as we got off the plane. Everyone was so thrilled especially me that they were there even though the plane was late.
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2015/08/08 |
Activity Date: | 2015/07/14 |
Reviewed by: LJW
At the airport gate on Hawaii's Big Island, my husband and I were both greeted with a shell lei and escorted to the shuttle bus. The driver provided current as well as historical information about the area during our trip to the resort. For our return trip home, the driver was on time and then upon arrival at the airport, we were personally escorted around the numerous security lines to the correct one for us. Roberts' service was both professional and personable. We highly recommend them and look forward to using their services again in the future.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2015/08/07 |
Activity Date: | 2015/07/31 |
Reviewed by: Helene
Thank you so much for making our first time arrival to Hawaii so awesome! The flowers were beautiful and you really impressed us with the handwritten card and candy. Also the young lady helped us with where to go for luggage and the rental car area. She was so sweet!! Thank you again :)
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/08/06 |
Activity Date: | 2015/08/03 |
Reviewed by: Sylvia Tanguma
Very nice and helpful young man!
He was at the airport gate waiting for us to get down, as he held a sign with our names.
He was friendly, and very pleasant as well as very helpful.
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2015/08/03 |
Reviewed by: Jane
This was a great service!! Very easy to use, great price and wonderful driver. They showed up a few minutes early and got me to the airport with no problems. I will definitely use this service again!
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/08/02 |
Activity Date: | 2015/07/30 |
Reviewed by: Tanisha
My ride back to the airport was a great ending to a wonderful trip. My driver was prompt, courteous, friendly, and professional. I would definitely try Roberts Hawaii again!
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/08/02 |
Activity Date: | 2015/07/10 |
Reviewed by: Sylvia Tanguma
Awesome and helpful young man.
Very attentive and helpful.
He was waiting for us as our flight arrived at the gate.
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2015/08/02 |
Activity Date: | 2015/07/31 |
Reviewed by: Shirley Lewis
The driver was waiting outside the hotel lobby ready to take me to the airport at Kona for my flight at 6.13.am. It was 4.15 am and dark but quite busy on the road as people drove to catch the first Hawaiin Airlines Flight for Honolulu. The bus was comfortable and we had a good conversation about life on Hawaii Island as we went along. The driver took me right up to the departure point. It was a very aimiable trip.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/07/19 |
Activity Date: | 2015/06/22 |
Reviewed by: Sunshine
My girlfriend & I went to Hilton Grand Vacation in Waikoloa for a girls weekend get away. We used Veltra shuttle service to & from the airport. They were fast, efficient & gave service with aloha! Mahalo nui Veltra! I will definitely use your service again!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Friends |
Posted on: | 2015/07/11 |
Activity Date: | 2015/06/18 |
Reviewed by: Camille & Dominic
Aloha! Service and product were as expected and promised. A very sweet young lady greeted us at our gate as we exited the walkway. She held a sign with our names and came happily towards us as if she knew who we were before we said, she then helped us get to baggage claim. I surprised my son with this lei greeting. Leis were very fresh and beautiful. A great way to start your Hawaiian vacation! Highly recommended! Mahalo!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/07/11 |
Activity Date: | 2015/06/20 |
Reviewed by: Ckd214
So pretty !
My family enjoyed wearing them for several Hawaiian
Days
Rating: | |
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Packages: | Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2015/07/09 |
Activity Date: | 2015/06/19 |
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