Reviewed by: Lymarie
Friendly and helpful guide us at the airport and made sure out transportation was set she was awesome went above and beyond her duties descriptions by the way the lei was beautiful
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Packages: | Classic Kukui Nut Lei |
Attended as: | Friends |
Posted on: | 2016/10/30 |
Activity Date: | 2016/10/27 |
Reviewed by: Jennifer
Driver was very courteous and helpful. I will definitely use this company again.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2016/10/26 |
Activity Date: | 2016/10/23 |
Reviewed by: Virginia
Your greater was great. Pleasant smiles from ear to ear. Stayed and talked to us, wasn't in a hurry to leave. Leis were fresh.
Aloha Virginia!
We very much appreciate you taking the time to write a review on our wonderful greeter. We were able to reference your order and our schedules with ease to find who it was and we are quite proud of the services of which they provided you. Thank you for letting us know, I'm sure the greeter will be elated that they were able to provide you a wonderful experience.
Mahalo Nui!
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Packages: | Classic Orchid Lei |
Attended as: | Friends |
Posted on: | 2016/10/24 |
Activity Date: | 2016/10/01 |
Reviewed by: Kerstin
Roberts shuttle was great. Can recommend it to everyone and will definitively come again.
Thanks!!!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/10/22 |
Activity Date: | 2016/10/19 |
Reviewed by: Khaufee
Just what's needed after a cramped nine hour flight! Wonderful greeting! Alfred was so pleasant!
Aloha!
Thank you very much for taking the time to write a review regarding your experience with our services provided by our wonderful greeter, Alfred. It means well to us that we are providing what you consider five star services, as we are always searching for every opportunity to improve ourselves to share that aloha spirit with all visitors and returning residence.
We are pleased to share this with Alfred, especially as it was his birthday today! I'm sure he would be quite honored that he could help bring you a memorable experience into the islands.
Mahalo Nui Loa,
-- LeiGreeting.com Staff
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Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2016/10/17 |
Activity Date: | 2016/10/09 |
Reviewed by: JoOnDaGo
I requested a change for an earlier pick up time from my resort to the airport because an Ironman Triathalon was scheduled on the route to the airport the morning of my departure. Roads were going to be blocked and traffic rerouted. I received an email confirmation very quickly. On the day of departure, I expected to wait 2 hrs after checking out at the resort, but a driver came into the resort office minutes after I checked out and was asking about a passenger and gave my name. He had picked up another passenger at a nearby resort and came early. Perfect timing. It was a nice cool, stressless ride to the airport. On the way, a text message was sent to my phone informing me "Your trip is minutes away". Excellent service.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/10/11 |
Activity Date: | 2016/10/08 |
Reviewed by: Shirley Lewis
The driver arrived early and we were ready. Off to the Hilton to pick up two more who were still asleep. Our fifteen minute wait for them undeterred the driver who got us to the airport in time even carriying out cases to the terminal.. I had a few moments for coffee and a sit in the morning sun, before going to the Gate. Thank you Kona Airport Shuttle.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Friends |
Posted on: | 2016/10/11 |
Activity Date: | 2016/10/03 |
Reviewed by: Shirley Lewis
Oh to land on Hawaii island and to be greeted by a young girl who escorted me to Kona Airport Shuttle. So lovely to glide along the road to Mauna Lani Hotel, my luggage safely in the back. Bliss. So easy and efficient.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/10/11 |
Activity Date: | 2016/09/24 |
Reviewed by: JoOnDaGo
Shuttle greeter was at baggage claim. Took time for some passengers to come out. Greeter was helping those who had questions about their service or did not seem to have a reservation.
Comfortable ride. Well worth the price.
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/10/05 |
Activity Date: | 2016/10/01 |
Reviewed by: Detroiter
Truly loved the experience, it was my daughters first trip to Hawaii and your representative made her welcome one to remember, she took pictures for us walked us to baggage claim and gave us useful information to help make our trip memorable. She also waited with us for our transportation to arrive. She was truly amazing and should be recognized for it..Will definitely use company again.
Aloha Detroiter! Thank you for that wonderful review! Your greeter, Rumalynn, is a genuinely heart-warming woman who enjoys bringing aloha as much as she can. We hope that your vacation was as wonderful as it was imagined, and we look forward to having the opportunity to serve you again in the future.
Mahalo Nui Loa!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2016/09/30 |
Activity Date: | 2016/09/27 |
Reviewed by: Kathryn C.
Highly recommend the use of the shuttle. Process was so convenient and affordable. I booked online 2 days out from my arrival, got an email confirmation the next day, as soon as I got off the plane I saw a lady in a green floral Roberts holding a sign with my name on it. She gave me a shell necklace so I was easily recognizable, instructed me to get my luggage and wait by the shuttles. There were 2 Roberts shuttles and I got one to myself. The driver Mike was friendly and gave me a map and went over a few interesting sites before we departed the airport. He suggested I sit up front so he can talk to me en route. Kona is about a 15 min drive. He took a slight detour so he could show me where some of the nice restaurants, shops, and farmers market, etc was before dropping me off at the hotel. It was a wonderful start to my vacation on the Big Island.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/28 |
Activity Date: | 2016/09/16 |
Reviewed by: Matt
Upon arrival we were greeted with the lei. It was a great way to kick off our vacation. My wife was very surprised and I would use the service again.
Aloha Matt! Thank you for that wonderful review! We take pride in our services to make sure every guest is shown our genuine Hawaiian hospitality. We hope you enjoyed your visit, and we look forward to having the opportunity again to serve you in the future.
Mahalo Nui Loa! -- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/09/24 |
Activity Date: | 2016/09/02 |
Reviewed by: EdS
I arrived early afternoon before rush-hour. A quick ride in a comfortable Sprinter van. Booking was easy on line. Hope they stay in business!
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/09/23 |
Activity Date: | 2016/09/20 |
Reviewed by: Gail, CT
Excellent, on time, reasonably priced shuttle from ship to hotel. Highly recommended!
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Packages: | Cruise Ship to Hotel |
Attended as: | Couples |
Posted on: | 2016/09/22 |
Activity Date: | 2016/09/19 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii anytime
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/10 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/03 |
Reviewed by: Freaby
We were met at Kahului airport by a lovely guy who then asked us to sit and wait 20 minutes which turned into 40 minutes watching 6 people stand around the customer 'service' desk until an empty van turned up. From arrival to being dropped off at our destination 15 minutes away; 90 minutes. We're taking SpeediShittle back.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2016/09/18 |
Activity Date: | 2016/09/15 |
Reviewed by: STT
Exceptional and prompt service. Friendly staff. Much easier than renting a car to get to and from the hotel
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2016/09/13 |
Activity Date: | 2016/09/10 |
Reviewed by: Cheapdozen
Dispatcher called my cell long distance to confirm flight details, information NEVER given to shuttle driver. Waited longest time ever on rainy night for pick up, had to call and remind crew of my airline name & location.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/13 |
Activity Date: | 2016/09/10 |
Reviewed by: Jackie
I love the service I have received for every driver I have taken to my hotel. They are at the airport before I arrive. Very pleasant and have great reccmandations for island tours and dining. I will ride with Roberts every time I am here. Thanks
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/12 |
Activity Date: | 2016/09/08 |
Reviewed by: Gudny
It was planned as a surprise for my mother and my it was a succsess!!!! The person, Alfred, who greeted us was really heartwarming and helpful. I am so grateful for having decided to do this and for having met Alfred. Many thanks and hugs and kisses to Alfred
Aloha Gudny! I have just passed your message to Alfred and he wanted me to let you both know that you are very welcome!!! He had a lovely time greeting the both of you! Mahalo for you lovely message and I hope the both of you made several precious memories on our beautiful island!
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Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
Attended as: | Friends |
Posted on: | 2016/09/11 |
Activity Date: | 2016/09/08 |
Reviewed by: Rachel
It was so amazing to have the fresh orchid lei greeting when we got off the airplane for our honeymoon in Hawaii. They were beautiful and so fresh. It was a great way to kick off our Hawaiian adventure!
Aloha Rachel! Thank you for your wonderful review! Our greeter was ecstatic to have learned of this positive review, and we hope that your vacation was as great as you envisioned. Mahalo Nui Loa! -- Jesse I. --
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/09/08 |
Activity Date: | 2015/12/12 |
Reviewed by: Aileen
Kona Lei welcoming,
Thank you for the warm welcoming we received! Great welcoming!! She helped us to where to find the baggage claim and where to go for the car rental pickup. Very friendly and helpful. Asked if we needed anything else she could do.
Thank you for the warm welcome!!!!
Aileen
Aloha Aileen! This is superb! We are glad that our greeter gave you the best service that she could! We take pride in welcoming all of our guests, and we will definitely have this message sent to her. We hope your vacation was a great one! Mahalo Nui Loa! -- Jesse I. --
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/09/06 |
Activity Date: | 2016/09/03 |
Reviewed by: judy
FANTASTIC!!!It was so nice when arriving and she was there greeting us.
Aloha Judy, Thank you very much for the feedback on your experience. We are happy to hear that we lived up to your standards. Again, thank you very much and have a wonderful day!
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2016/09/04 |
Activity Date: | 2016/08/17 |
Reviewed by: Pegeen
This was for my oldest sister when she arrived to meet up with our other sister who is working in Hawaii for two weeks.
I had gotten this lei greeting when I visited and it made me fall in love with the islands.
I wanted to share it with her too. The smile on her face in the picture I was sent was magical. The happiest smile I've seen on her in 20 years.
Mahalo for granting her that happiness.
Aloha Pegeen, Thank you very much for the feedback regarding both yours and your sister's experience during our services. We are happy to have shared a part in that wonderful and happy smile and hope that you have made wonderful memories during her stay. Again, thank you very much and have an amazing day!
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Packages: | Classic Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2016/09/03 |
Activity Date: | 2016/08/31 |
Reviewed by: Rusty
Shuttle was on time and delivered us in a timely fashion.
Rating: | |
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/08/29 |
Activity Date: | 2016/08/13 |
Reviewed by: Barb
We had the nicest man greet us at HNL, so helpful and friendly. It was the perfect way to start a nice Hawaiian vacation!
Aloha Barb, Thank you very much for taking the time to write a review on the positive impact our greeter had for you. We will be sure to let him know about your review, we are all elated to learn that we are doing well with our services. We hope you have/had a wonderful and memorable trip in Hawai'i! Mahalo nui loa!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2016/08/27 |
Activity Date: | 2016/08/02 |
Reviewed by: JoOnDaGo
I am a first time customer who was looking for non car rental services and came across Veltra. I noticed the Speedi Shuttle service both on Oahu and Hawaii Island, but had never used it. I called for information and was helped by a very friendly employee who gave me thorough information. Registering was simple and quick. I made a reservation for departure service from my resort to Kona airport. The driver was on time and she and I had a very enjoyable conversation all the way to the airport in the very comfortable air conditioned Speedi van. The fare was AMAZING. Taxi rates back home on Oahu and on the Big Island are very high. I paid LESS for a 14 mi. trip with Speedi vs a 4.4 mi. ride in a taxi on the Big Island. Back home, 1.7 mi from the airport to my residence by taxi cost me half what I paid for the 14 mi. trip on the Big Island. Yes. I am very impressed with your service.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/08/27 |
Activity Date: | 2016/08/06 |
Reviewed by: Family B
It was a wonderful surprise for my daughter and husband! Our Greeter was so sweet!
Aloha B Family,
Thank you very much for taking the time to write a review on the type of impact our greeter had for you. We are sure he will be quite elated by your comment and continue to provide a wonderful service. We hope you enjoy your stay here in the beautiful islands! Mahalo nui loa.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2016/08/25 |
Activity Date: | 2016/08/17 |
Reviewed by: Greg
Van rrived exactly on time. Pleasant driver and a comfortable ride.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2016/08/23 |
Activity Date: | 2016/08/17 |
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Aloha Lymarie! Thank you for taking the time to send us a review! We are pleased that Jackie was successful with her greeting duties, and we hope that her awesome personality made your lei greeting that much more special! We hope you have a wonderful vacation and that we can have the opportunity to serve you again in the near future! Mahalo! -- Jesse I.