Reviewed by: Dorothy
His was the first time I've ever taken a shuttle while on Maui. I have to say that it was simple to schedule, and my driver was professional and personable. The price was very reasonable, too. I will not hesitate to use the services provided by Roberts next time I visit the islands.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/03/11 |
Activity Date: | 2017/03/07 |
Reviewed by: CoCoCorinne
I was met right before baggage claim with a smile and a shell lei. The vehicle was clean, cool and comfortable. No hassle - I'll definitely use this service again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/03/08 |
Activity Date: | 2017/03/03 |
Reviewed by: HulaHoney
The greeter was right on time. She had a sign with my name, a chocolate and an informative sheet. It was more than I expected. I would recommend this company to others.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/03/08 |
Activity Date: | 2017/02/26 |
Reviewed by: Alari
I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/03/07 |
Activity Date: | 2017/03/03 |
Reviewed by: Debra
Waited past scheduled time. Passed us. Got to ship okay.
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Packages: | Hotel to Cruise Ship |
Attended as: | Families |
Posted on: | 2017/03/07 |
Activity Date: | 2017/03/04 |
Reviewed by: Kimberly
The Driver was very early waiting. Great service very friendly. Comfortable to talk To. I would use the service again . I also recommend this service to anybody while they are in Maui .
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/03/04 |
Activity Date: | 2017/03/01 |
Reviewed by: Bruce
Great service! Friendly, prompt, and helpful on time service.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/03/03 |
Activity Date: | 2014/08/17 |
Reviewed by: Star
I wrote a review on the other Lei Greeting, the young lady was wonderful, very professional, very friendly, very warm helpful with everything!!!
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Packages: | Classic Kukui Nut Lei |
Attended as: | Families with Young Children |
Posted on: | 2017/02/28 |
Activity Date: | 2017/02/18 |
Reviewed by: Star
This was so GREAT the kids and adults that had never been to Hawaii thought it was GREAT!!! The young lady was wonderful!!! She took us to baggage pick up and to the place where we picked up our shuttle. Wonderful!!!!
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2017/02/28 |
Activity Date: | 2017/02/18 |
Reviewed by: Araiguma
I stayed Waikoloa Village and my arrival was at night.
I planed to use rent a car from 3rd day of the stay since I didn't want to drive in dark and I knew I wouldn't go out from Waikoloa Village in first couple of days. So I booked Roberts Hawaii's Airport Shuttle.
I couldn't find the Roberts' Shuttle at Kona Airport at first since I went wrong place.
But the Roberts' stuff was at the luggage pick-up place(It's outside).
She put a shell lei around my neck. I felt it's very traditional and really nice.
And it went smooth after that. no long walk.
It's very good service.
Mahalo, Roberts!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/25 |
Activity Date: | 2017/02/01 |
Reviewed by: dee
our plane was over an hour late.. our shuttle driver was there and ready to take us.. nice conversation :)
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2017/02/16 |
Activity Date: | 2017/02/08 |
Reviewed by: dee
we were picked up about 20 min early.. rode the shuttle to other resorts to pick up people. had good conversation
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2017/02/16 |
Activity Date: | 2017/02/15 |
Reviewed by: Wendy Pomerantz
This was a big hit with my husband. He was visiting his son for the week and when he got off the plane there was a sign with his name on it. I wanted to surprise him for his Birthday. He went up to the man and was surprised with a lei with nuts and shells and a flower lei. Such a nice surprise. The gentleman was very personable and talked with David about his stay. I highly recommend this company.
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Packages: | Classic Kukui Nut Lei |
Attended as: | Solo Travelers |
Posted on: | 2017/02/13 |
Activity Date: | 2017/01/22 |
Reviewed by: Lily
Quick
transfer friendly attentive pick up and informative
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/10 |
Reviewed by: Lulu
Smooth transfer friendly attentive pick up and informative
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/20 |
Reviewed by: Gillespie
We came with a couple who had not yet experienced Hawaii. To be welcomed with the beautiful leis and friendly and helpful people, gave us the start we were hoping for. Thank you so much, for the great products, but even more for the true reflection of the "Aloha" spirit!
Aloha! Thank you for taking the time to inform us of your lei greeting! The image of all of you being happy is so priceless! Your greeter, Rumalynn, is a great example of genuine Hawaiian hospitality, and we enjoyed assisting you with this lei greeting from start to finish! We hope you had a wonderful time here on our islands, and we look forward to having the opportunity to serve you again in the future!
Mahalo!
-- Jesse I.
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Packages: | Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/21 |
Reviewed by: E Wallis
We were left standing at our pick-up point well past our time, finally phoned dispatcher
and the driver had to back track to pick us up. over-all 25 min. late. this was a little stressful. The driver did apologise. Otherwise every0ne was very polite nd helpful.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/17 |
Reviewed by: Elly
After reading about the cost of a taxi from the airport to Kona I searched for alternatives and found this shuttle service. I was greeted as soon as I got off the plane and the driver was very pleasant and professional. I would certainly use this service next time I visit.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/07 |
Activity Date: | 2017/01/26 |
Reviewed by: Kenitra
I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/02/06 |
Activity Date: | 2017/02/03 |
Reviewed by: Doug
The shuttle was on time, the driver was courteous and we made our connection with no problem. I would recommend this service.
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Packages: | Cruise Ship to Airport |
Attended as: | Couples |
Posted on: | 2017/01/31 |
Activity Date: | 2017/01/28 |
Reviewed by: Stephanie
What more could you ask for in a shuttle? The lady was at the airport with a sign with my name on it, gave me a shell necklace, brought me over to the driver who helped me with my bags. The driver was friendly, told us some interesting facts and got us to our hotel safely. My toddler traveled free and the fees were reasonable compared to other options. Wouldn't hesitate to book with them again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families with Young Children |
Posted on: | 2017/01/28 |
Activity Date: | 2017/01/25 |
Reviewed by: nancy
Friendly staff, efficient service and easy way to travel to the airport. Will be using again next time. On time and made sure I was accommodated.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2017/01/20 |
Activity Date: | 2017/01/17 |
Reviewed by: Kevin A
I surprised my wife with a Lei greeting on our arrival in Kona. The greeter was very engaging and friendly. Her pleasant manner was a delight after a long day of travel.
Aloha Kevin!
Thank you for your wonderful review! We take pride in the work we do, and we are glad that Carrie's lei greeter made it all worthwhile! We hope you have a wonderful vacation!
Mahalo Nui Loa!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2017/01/20 |
Activity Date: | 2017/01/17 |
Reviewed by: Ivan P.
My fight departure was 11:50pm, so I requested to be picked up at 9:45pm. However, upon confirmation I was notified the pickup time would be 7:45pm (take or leave it with no refund.) The ride took about 30 minutes, so I was at the airport around 8:15pm and had to wait more than 3 hours before boarding. So no complains about the ride itself, but it would be nice if my requested pickup time would have been respected.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/01/17 |
Activity Date: | 2016/12/29 |
Reviewed by: Woods
They were on time, friendly, and informative. We plan to call them again the next time we travel.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/01/15 |
Activity Date: | 2016/12/31 |
Reviewed by: Jackie
On time got to hotel fast would not travel with another service Used this service every time I visit Hawaii. Thanks again Great information for good eats. Jackie
Rating: | |
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2017/01/15 |
Activity Date: | 2017/01/10 |
Reviewed by: Kris
Another great experience using Roberts Hawaii. Roberts is a class act and couldn't be more professional. When in Kona do this!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/01/14 |
Activity Date: | 2016/12/22 |
Reviewed by: Danie B., Montreal
From the welcome at the airport to the shuttle, the service was AMAZING, truly aloha and warm. The price is so reasonable. It's simply a wonderful group - a great company. Shuttle is comfortable, clean. I highly recommend Roberts Hawaii
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/01/13 |
Activity Date: | 2017/01/10 |
Reviewed by: Sherry
As we departed the plane there was an agent waiting for us. Great friendly service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/01/10 |
Activity Date: | 2017/01/06 |
Reviewed by: MegP
There is nothing like being greeted at the airport with fragrant flowers to start the vacation off on the right foot!
Aloha MegP! Thank you for the wonderful review! We will inform our greeters in Maui of your satisfaction, and they will be ecstatic! We hope you have a wonderful visit to our islands, and Hau'oli Makahiki Hou (Happy New Year)!
Mahalo!
-- Jesse I.
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/01/10 |
Activity Date: | 2016/12/31 |
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Reply from activity provider
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Aloha Star!
Thank you for taking the time to reply to us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. Our lei makers will be notified of your wonderful review, and I am sure they will be ecstatic to provide more quality leis for years to come.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
-- Jesse I.