I paid for and experienced the sunset Manta Ray Night Time Snorkelling on Dec. 23, 2021. I completely understand that these are wild animals and that it's extremely unpredictable whether or not you'll get a good chance to see them up close and personal. That said, that is what this company is selling and what we are paying extremely good money for. if you are going to charge for it, then every effort should be made to deliver on that experience.
The crew overall did a decent job, but once we arrived at the area where the Manta Rays were supposed to be, I was surprised to see a huge number of boats of various sizes and setups. I then realized that perhaps our setup was not ideal. I noticed that some arrange the snorkelers in a circle or square formation, making it more likely for everyone to get a good view of the Manta Ray if it shows up. Our setup was just some floating paddle boards, and our particular location was not ideal. I would say all of us on our particular paddle board barely caught a glimpse of a Manta Ray, whereas others I believe based on what they said got a much better view. This was extremely disappointing. I'm sure those who did catch a good shot will talk about a different experience, but all of us who were on the boat paid good money, not just those who got a good view of the Manta Rays.
This makes it hard to recommend this particular outfit to others
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Attended as: | Families |
Activity Date: | 2021/12/23 |
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Was thrilling and informative. The crew were friendly and helpful and made every effort to make sure the experience was enjoyable. The mantas were so close and very impressive. Also saw dolphins as a bonus.
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Attended as: | Couples |
Activity Date: | 2021/12/23 |
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Delicious buffet! Great MC and dancers! Loved the backdrop of the ocean.
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Attended as: | Families |
Activity Date: | 2021/12/21 |
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We will give 5 *****, The tour was amazing. Derrick did an awesome job in keeping us all informed with many details and of course quizzed us as well. It was a fun trip. Thanks for taking care of the special request on our food as well. Food wise- it was very well organized and catered. Breakfast and coffee at the coffee plantation was very apt. Wine tasting and Lunch was very well paired. Snacks and soda at the waterfalls was cool! Raincoats and umbrella was very helpful when it started raining while heading to the volcano view point. Superbly planned and catered to everyone’s needs. We will definitely recommend our friends and family.
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Attended as: | Families with Young Children |
Activity Date: | 2021/12/20 |
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Nicely done and very interesting. The scenery was fantastic. The guides were knowledgeable and accommodating. The veggie lasagna dinner was better than expected. It was a memorable lifetime experience. The snow that had fallen recently was an added bonus.
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Attended as: | Couples |
Activity Date: | 2021/12/11 |
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The tour was not complete… the main atractive “volvcano park” was terrible… we was there less than 1:30… terrible !!
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Attended as: | Couples |
Activity Date: | 2021/12/19 |
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We saw two whales during our trip! We went on a tour in December, when the whale watching season just started, yet we were lucky to encounter two whales. The tour departed from Waikaloa, which was a bit of a drive from our place in Kona. However, it is supposed to be a better area for spotting whales. Overall, we had a very pleasant experience.
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Attended as: | Couples |
Activity Date: | 2021/12/19 |
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Travis was fantastic during our trip up Mauna Kea. His knowledge and presentation made it interesting and insightful. He personally took the extra time to make sure the adventure was complete. We even had snow, something unexpected for travelers to Hawaii.
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Attended as: | Families |
Activity Date: | 2021/12/16 |
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Excellent pageantry and making educational entertainment fun for the whole family that includes history of the various South Pacific tribes together with an excellent orchestra, singing and an outstanding master of ceremonies. The buffet food was fine but you go here to enjoy a majestic recreation of Hawaiian tradition!
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Attended as: | Friends |
Activity Date: | 2021/11/28 |
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The experience was amazing. A big ray came so close touched my elbow.
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Attended as: | Solo Travelers |
Activity Date: | 2021/12/14 |
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Hawaiian Eyes and our guide, Stefan were awesome to the nth degree. Funny, friendly, helpful, prepared, photographic prowess, and he even stopped to help an elderly woman, not attached to any tour, after she collapsed at the side of the road in a snow bank, due to altitude sickness. First aid training, oxygen tanks, blankets, and past experience likely saved her life.
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Attended as: | Couples |
Activity Date: | 2021/12/13 |
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It’s funny to say, but a tour to the summit of a snowy mountain was the highlight of our Hawaii trip! Hiro was the best guide anyone can ask for. He also does the Lava walk tour which I’ll be sure to book with him next time we’re back to the islands.
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Attended as: | Couples |
Activity Date: | 2021/12/11 |
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We had an amaZing time! We saw whales. The crew was incredible. No dolphins tho which was a bummer but that’s ok!
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Attended as: | Couples |
Activity Date: | 2021/12/10 |
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This tour was Amazing! We have traveled to many fabulous places around the globe with lots of adventure & this tour was right up there with the best! Our guide, Gage, was fun, informative, patient, and an all-round delightful young man! Having to reschedule due to the Kona Low & Mauna Kea blizzard was easy & ultimately a better tour due to lots of beautiful snow at the summit! Our guide prepared us well for the seriously high altitude and checked on everyone frequently! Be sure to pack hats & gloves and the tour provided parkas were plenty warm. A couple e of things to keep in mind before going: bring a refillable water bottle, remember to nose in & slow pursed lip breathing out, bring your camera or cell phone for pictures, visit the restroom at the visitor center so you won’t have to go at very high elevation, and eat before the tour begins (the provided dinner is pretty simple). Just pack a smile and enjoy the “high”! The stargazing with the telescope was extra special! Who knows, we saw a Jedi, a snowman, & a crazy snowboarder so maybe you will too! Thanks for a great memory!
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Attended as: | Couples |
Activity Date: | 2021/12/09 |
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Our entire family had an amazing evening swimming with the Manta Rays, it was magical. The crew, with Captain Bryce were fantastic, knowledgeable, and fun. Highly recommend this trip!
Aloha!
Thank you for sharing your great experience!
We are very happy to hear that.
Yes!! Guests will experience a magical night with Manta Ray and our crews;)
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Attended as: | Families |
Activity Date: | 2021/11/30 |
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Derek had so much knowledge and an amazing personality! He made the tour personal and fun! This tour really takes you through some of the coolest parts of this island. Coffee farms, bakeries, black sand beaches with sea turtles, volcano glow, lava tubes, the most spectacular view of the stars, and so much more. It’s well worth the experience. The food was not so great, but everything else was beyond amazing so it made up for it. 10/10 would recommend this tour!
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Attended as: | Couples |
Activity Date: | 2021/11/30 |
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Shoyi and Hiro were wonderful! Very knowledgable and patient with many questions that were asked. We learned so much! Shoyi's photography was a bonus! This was a fantastic tour and an experience we will never forget. Thank you!
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Attended as: | Families |
Activity Date: | 2021/11/21 |
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Pirate Wednesdays - Would highly recommend. You get a comedy show as well as the manta rays
Aloha! Thank you for joining with us.
We are glad you enjoyed our tour!
A Hui Hou:)
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Attended as: | Couples |
Activity Date: | 2021/11/24 |
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Tour was professionally done, we saw to many Mantas to count...was such a beautiful experience:). Hot tea and good discussion afterwards was great! Thank you so much!!
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Attended as: | Solo Travelers |
Activity Date: | 2021/11/20 |
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We saw so many mantas!!!! It was amazing and awesome!!!! The hot tea was nice as well. Thank you!
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Attended as: | Friends |
Activity Date: | 2021/11/20 |
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We had an amazing time on this tour. PJ, our guide, could not have been better. He was so entertaining and informative, and made the whole day fun & interesting. The highlight was getting to see the lava at night - truly a once-in-a-lifetime experience. Highly recommend!
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Attended as: | Couples |
Activity Date: | 2021/11/11 |
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Dastan was a wonderful guide, very knowledgeable with a great sense of humor. Had some much knowledge of everything Hawaiian. Enjoyed all parts of the tour, was a long day and glad we were the first stop on returning!!!!
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Attended as: | Couples |
Activity Date: | 2021/11/17 |
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This Manta Ray Night Snorkel was near the top of my husbands life list! It was very well organized and the guides were very informative. We saw at least 5-7 Rays. Many came up quite close to check us out. We would definitely do this again, but next time we will bring the camera! I felt very safe the whole time and for me, 45 minutes was just the right amount of time.
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Attended as: | Couples |
Activity Date: | 2021/11/16 |
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This was our very first time in Hawaii, and of course our first luau. The show was great, the food was good, and so were the drinks! It was a beautiful evening and very well done, and completely safe! I highly recommend this luau whether it’s your first or you are a seasoned professional!
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Attended as: | Couples |
Activity Date: | 2021/11/09 |
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It was a smaller boat, so I felt a little bit squished, but I guess that is how submarines must feel!
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Attended as: | Couples |
Activity Date: | 2021/11/10 |
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Learning about the manta ray and watching them feed was amazing! The crew is hawaii is always so helpful assisting me and caring for us! I would recommend this to anyone and love all my excursions here- MAHALO!!
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Attended as: | Couples |
Activity Date: | 2021/11/09 |
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Lunch was delicious and the boat is amazing! The size is awesome and it is super clean! We loved the snorkel and the crew was extremely knowledgeable as well as helpful assisting me in the water!
Thank you so much for joining us! We appreciate your kind words and hope to see you again in the near future!
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Attended as: | Couples |
Activity Date: | 2021/11/09 |
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Very unique. Views of a lifetime!
The host was amazing. Very informative and helpful. Really enjoyed my time on this tour. Will definitely recommend!
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Attended as: | Solo Travelers |
Activity Date: | 2021/11/07 |
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This tour will have you learning so many great things about Big Island. They pushed our tour back a tad but they did this to let us see more of the night lava flow!
There are simply too many good things about this tour - from the stop at Black Sands (breathtaking) to the 3 course dinner that was TO DIE FOR and all local!
I would recommend this to anyone!!
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Attended as: | Couples |
Activity Date: | 2021/11/07 |
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The boat and crew were great! The snorkeling equipment was first class. We didn't see that much wildlife at the two stops. A lot of small fish. The second stop was better. Didn't notice in the sign-up that the BBQ was vegan. That is nice for folks who like it but it would have been good to offer non-vegan food as well. We paid extra for the food on the cruise and I would have liked some regular food. Overall, the bar and drinks offered were very good and served with a smile. My wife thought the boat and seating were the best. The crew were very informative and happy to share their knowledge and culture with the guests. Would do it again!
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Attended as: | Families |
Activity Date: | 2021/11/05 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Chris, thank you for taking the time to share your feedback as we are always looking for ways to improve our tours. We are deeply sorry that your encounter with the Manta Rays fell short of expectations on our tour. Our captain and crew went to great lengths to provide a memorable experience, but the unpredictability of wildlife and ocean conditions can sometimes pose challenges. We hope you can join us again in the future to restore your impression of our tour and see more Mantas up close. Mahalo