It was good the people were very nice! If you don't like to snorkel then this will be great for you!
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Attended as: | Families with Young Children |
Activity Date: | 2017/06/07 |
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I brought my daughter and granddaughter to visit my parents who live in Hawaii. My parents had never done the helicopter tour and it exceeded our expectations. Our pilot was also a biologist and gave us lots of information about the island. The kids (teenagers) couldn't stop smiling. We had four generations in that helicopter and all of us loved the experience. Highly recommended.
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Attended as: | Families |
Activity Date: | 2017/06/05 |
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Tour Guide was great!!!!!! Great Value!
Would suggest that you have passengers switch seats during the tour. Unfortunately we get the back seats and the viewing is not as good as the seats further towards the front. Also it was harder to talk to the guide from back there. Might be nice if halfway thru the tour everyone switch seats.
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Attended as: | Couples |
Activity Date: | 2017/05/29 |
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Thank you so much. The driver was at the airport when we arrived. He offered us water and was very friendly part of the aloha spirit. On the way he pointed out thing to see in town. He had travel magazines and a bus schedule. Great way to start a much needed rest. Thanks
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Attended as: | Couples |
Activity Date: | 2017/05/09 |
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We had a wonderful time. Our driver, Hugh, was great. He was very nice, friendly, informative and patient. We saw a lot of beautiful things and he watched the time for us. We were with a good group, too. He allowed the proper amount of time at each stop. Tha lunch that was included with our package was great. The view from our table was fantastic and so was the service. Hugh waited patiently with us for one of our passengers to find and retrieve her phone. It was a wonderful day and it exceeded our expectations. We were very happy we chose this tour and would highly recommend it.
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Attended as: | Families |
Activity Date: | 2017/05/30 |
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Very enjoyable. Would recommend this cruise to couples. Staff are friendly.
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Attended as: | Couples |
Activity Date: | 2017/05/13 |
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This experience is certainly off the beaten pack and is an amazing way to explore the nearly inaccessible Waipio Valley.
We met at the meeting point and we were driven down into the valley down one of the gnarliest roads I've ever been on in a 4x4 to the stables.
We were introduced to our horses and led on a serene trek through the valley. We went through rivers and around small holdings that are dotted around the valley. We marvelled, from a distance, at incredible waterfalls as we trekked through paths with fields on one side and jungle on the other. It was awesome.
Our guide was great and it's something we'll both always remember. We're not riders but we're extremely well looked after.
It was great. Thank you!!
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Attended as: | Couples |
Activity Date: | 2017/05/08 |
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4年前にも同じ2.5時間コースに参加しました。その際にも大幅に乗馬時間が短縮されたことに改善希望を感想としてお伝えしました。改善されたことを信じて参加した今回は、9時15分頃から出発して10時40分過ぎまでの乗馬時間でした。2.5時間コースの料金を払い、1.5時間コースに満たないツアーとは、あまりにひどいと思います。ツアー集合場所へのゲートもチェーンがしてあり、自分で開けるようにと言われる始末。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、予定通りツアーが催行されませんでしたこと深くお詫び申し上げます。
ツアー当日の内容を催行会社に確認いたしました。当日は悪天候のため、お客様の安全を考慮し2.5時間プランのコースが周りきれなかったとのことです。
悪天候のためとはいえ、せっかく楽しみにされていたツアー内容が短縮され残念なお気持ちだったかと存じます。また、催行会社よりきちんとした説明がございませんでしたこと深くお詫び申し上げます。別途メールでもご連絡させていただきましたが、お申込みいただいたツアー内容の提供ができませんでしたため、ツアー代金の一部をご返金させていただきましたのでご確認ください。なお、集合場所のゲートについてですが、家畜が外に出ないよう常にゲートはチェーンで閉めておりますことご了承ください。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Attended as: | Couples |
Activity Date: | 2017/05/31 |
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夫婦で参加。ツアー参加者はアメリカ人ばかりでアウェイ感はありましたが、参加者の一人が英語がわからない私たちに、ゆっくりと分かりやすい英語で話しかけてくれて助かりました。
イルカにも沢山出会えましたし、シュノーケルも楽しかったです。
でも、何といっても高速ボートがスリル満点‼
ただ、シュノーケルの後は風がかなり当たって寒いので、上着は必要です‼
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Attended as: | Couples |
Activity Date: | 2016/09/18 |
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The crews are very patient, sweet and helpful. It was a fun trip allthough a lot harder than we (two sisters) expected. They ended up towing us because we were behind everyone.
The best part was eating awesome pineapples and feeding the skins to the fish. The deep blue ocean is really beautiful, absolutely worth it.
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Attended as: | Families |
Activity Date: | 2017/05/29 |
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Took our family on this excursion and had a great time. Kevin was very knowledgeable about the area and gave great directions for sea kayaking. Our family likes the water but we had never sea kayaked before. The sea cave was my favorite and the kids loved the snorkeling. The optional cliff jump was a blast for me (43) and Kevin gave great directions to keep feet together, arms at side, and stay vertical. Kids may have a hard time following the directions as instinct is to flail arms when falling and if they do then it will be unpleasant when they hit the water. The snacks Kevin brought were refreshing after our adventure. We had a great time and would do it again.
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Attended as: | Families |
Activity Date: | 2017/05/30 |
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ガイドさんの説明が英語でなかなか聞き取りにくく、ほとんど理解することができなかったですが、急な坂道でのワゴンカーとかわいい馬車での散策はとてもわくわくするものでした。
ただガイドさんはとてもマイペース。。。(そこがいいとこかもしれませんが…)
集合時間にも遅れて、更にワゴンカーから馬車に乗る時もかなり待たされました。
想像していたスリリングな感じはなかったので、小さなお子さんなどにも良いと思います。
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Attended as: | Couples |
Activity Date: | 2016/09/17 |
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Excellent service, very good driver -personable and exactly on time - actually a few minutes early!
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/25 |
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We had an awesome time with captain JC and Kevin. I went on dolfin discovery the day before and didn't even see the dolfin and captain JC found for us a shark, 3x dolfin and bring us to a place where the turtles are. In one word AWESOME, mahalo and aloha from the Netherlands
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Attended as: | Couples |
Activity Date: | 2017/05/22 |
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We had an awesome tour with Lee, passionate how Lee tells about the history of the vulcano. Private tours are much better then a group one in this case is my opinion. It's well worth spending money for a private VIP tour and Lee is the person for it, mahalo and aloha from the Netherlands
Aloha Lianne and Ron! It was an absolute pleasure to serve you both and we are truly happy that you enjoyed our tour and services. Mahalo from the Big Island and have a wonderful rest of your summer! Wild Orchid Tours
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Attended as: | Couples |
Activity Date: | 2017/05/19 |
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I had an awesome expierence with the Manta Ray swim in front of our hotel.
Aloha, thank you for taking the time to review your trip. We are so happy to know you enjoyed it. Mahalo!
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/21 |
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We had an exceptional time. Our tour guide was well versed on all the sites we visited. He interacted with our family and made the tour very informative as well as fun. Would definitely recommend.
Aloha Bill and family! Mahalo for your comment and review. We are a family business and therefore have a natural appreciation for other families, thank you for trusting our services. We are so pleased that your family had fun - it was simply a lovely pleasure to welcome you to the Big Island. All the very best, Mahalo nui loa
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Attended as: | Families with Young Children |
Activity Date: | 2017/05/23 |
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ハワイ島に到着した日の予約でした。お客さんはほとんど外国の人で、大勢の人が並んでいました。天気が良くなくて 並んでいる時に簡易ポンチョが配られていました。家内のポンチョはちょっと不良品だったようで 着るのに苦労していると 周りに並んでいた外国の方が 何人も手伝ってくれてやっと着用できました。楽しい思い出です。 肝心のショーの方は、食事をとってきた頃から雨が激しくなりドリンクも水っぽくなってしまったので 飛行機の疲れもあってショーが始まったころに退席してしまいました。残念!! 外国の方は雨もなんのその 皆さん楽しまれていたようです。
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Attended as: | Couples |
Activity Date: | 2017/05/17 |
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私は4月末に、家族四人&私の父と母、の合計6人で参加しました。
目的地に着くまでの一時間程、船の旅も気持ちよく楽しいものでした。ドリンクやスナックが用意されていて、自由に取りに行く形でした。
スタッフの方々もとても明るく親切で、それぞれにあったサイズのシュノーケル、フィンも手際よく用意してくれました。
キャプテンクックの記念碑がある湾に到着し、いよいよシュノーケルです。
娘は6歳、私の父は66歳だったので出来るか心配していましたが、浮き輪や体に巻き付ける浮具がたくさん用意されていたので、安心して楽しめました。海は少し冷たかったですが、カラフルな魚がたくさん見れて良かったです。
帰りの船ではイルカの群れに遭遇しました。あちこちからイルカがたくさん集まってきて、船と並んで泳いだり、周りでジャンプしたり、、
20分ほどイルカの可愛い姿や仕草が見れて、
とっても感動しました。
本当に素敵な思い出がたくさんできました。
次回、ハワイ島に行くときは必ずまたフェアウィンド号のシュノーケルツアーに参加したいと思います。ありがとうございました。
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Attended as: | Families with Young Children |
Activity Date: | 2017/04/25 |
1
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This was one of our favorite adventures during our time in hawaii! Our guides were awesome and we loved getting to see the beauty of the Waipio Valley while riding horses! Highly recommend this for anyone who loves the outdoors and loves a good adventure!!
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Attended as: | Couples |
Activity Date: | 2017/05/20 |
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Great day, great crew. Extremely safety conscious company. We had a rough ride a fair way so it was good to feel in safe hands. Saw many dolphins and a few turtles too.
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Attended as: | Couples |
Activity Date: | 2017/05/12 |
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We travelled from Australia with our friends and took a helicopter tour of the volcano. The trip was amazing !! The pilot was informative and very knowledgeable. He had some great jokes and made us feel very safe. I would really recommend this trip to anyone.
Aloha Marg, Thank you for making the long trip out to visit Hawaii! So great to hear that you had such a memorable experience. Great selfie by the way!
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Attended as: | Couples |
Activity Date: | 2017/05/18 |
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The ride was amazing. Very smooth and some excellent views of lava. Joyce, my pilot was very informative. I highly recommend this! Door off was really worth it!
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Attended as: | Couples |
Activity Date: | 2017/05/19 |
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高所恐怖症&車に乗った瞬間酔う私ですが楽しめました。
ボートは私たちだけで、船の待機時間が少なかったのでよかったですが、なん組かいたら船酔いしていたと思います(^^;出発してから捕まってても振り落とされそうなくらい揺れてパラセイリングよりも船の方が怖かったです(笑)
英語のみですが、みなさん面白い方達で出発前から盛り上がり、注意事項とちょっとした会話を楽しみながらポイントへ向かいました。
空からみる景色はとってもきれいで、高さも思ったよりも高さは感じなくて、やってよかったです!写真をお願いしましたが25~30枚をSDカードでもらえて41ドルでした。
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Attended as: | Couples |
Activity Date: | 2017/05/18 |
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Low clouds, poor visability, the tours we have taken in Maui and Honolulu were much better there se szw more waterfalls and coast line
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Attended as: | Couples |
Activity Date: | 2017/05/17 |
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現地集合、現地解散、英語のみのガイドなので、レンタカーとある程度の英語が分かることか必要です。馬の乗り方とかはゆっくり分かりやすく教えてくれるので、日常会話が聞き取れれば大丈夫かと。
今回ガイドしてくれたのは現地の女性二人。パーティーのメンバーは我々2人以外に本土から来た夫婦と家族の総勢9人で、和気あいあいとした雰囲気です。
途中自生している果物を色々と(マンゴー、パパイヤ、ノニ、アボガド、バナナなどなど)教えてくれたり、野生の馬に出会ったり、渓谷を下まで降りないと見られない滝を見に行ったりと満足のツアーでした。
車で渓谷の下に下りるツアーもありましたが、馬の方が川を遡ったり、細いところを入っていったりとより奥まで行けるのでオススメです!
今回はツアーの前後で周辺のホノカアやワイメアの町もブラブラしたかったので、こちらを選びましたが、単純に渓谷の乗馬だけを楽しみたい場合は、日本語ガイド、送迎付のツアーを選んだ方がいいと思います。
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Attended as: | Couples |
Activity Date: | 2017/05/17 |
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We had a total of 8 in our group, and did this tour on 5/9/17. The guides were very helpful and did a god job in making you feel comfortable on the lines especially for us first timers. The views were undescribable. Make sure to really just enjoy the ride and not fuss too much with your camera or phone because you will miss all the beautiful scenery. It can take away from the experience. You get to see a lot of banana trees and even try some right off the tree. It was by far one of the best things we did while visiting. A must do activity!
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Attended as: | Families |
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Me and my family attended this activity on 5/12/17 and it was everything and more! There was a total of 8 of us in my family that went. The boat was huge and there was not a lot of people so there was plenty of room to sit and wander. The crew was friendly and very informational! They answered all questions and did a good instructional of what to expect and what not to do. Once in the water they were so helpful especially for those snorkeling for the first time. They helped you every step of the way to make sure you were having the best time possible. They eased you and helped to calm your nerves. We saw three manta's during our time and it was amazing! A must do event that no one can miss. Once we were back on the boat there were a total of five manta's swimming around almost pleading us to come back in the water! Two of us got sea sick over the side of the boat and the crew was super nice about it and just said that we were feeding the fish! Hahahaha. I would highly recommend this snorkel swim and specifically with the Hula Kai. It seemed to be the better of what I could see once out on the bay. I can not thank the crew enough for such a wonderful experience for our family! Job well done!
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Attended as: | Families |
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Swimming with Manta Rays has been on my bucket list for a very long time. Seeing these beautiful creatures swimming next to you was absolutely unreal! As you can only spot Manta Rays at night we went for a short boat trip first where we watched the sunset, enjoyed the weather and had a few drinks. Our captain was a great guy who showed us something I couldn’t believe existed – a green flash right before the sun disappears below the horizon – thought it was a myth! Crew did everything they could to make us feel comfortable and to enhance our experience throughout the entire trip. Manta Rays were swimming right next to us and I managed to get a perfect footage on my GoPro camera which I am going to use for my video. This experience is a must do if you are visiting Big Island – this was definitely a highlight of my trip to Hawaii!
Mahalos for the wonderful review. Hope you all have a great vacation in HI
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Attended as: | Friends |
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the Luau was everything that I would have expected and much, much more. Excellent dining and show. I would recommend this to anyone. I would attend again the next time I visit the Big Island.
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Attended as: | Families |
Activity Date: | 2017/04/18 |
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Reply from activity provider
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Aloha Lisa, the Circle of Fire is one of the "hottest" tours we have right now! Great to hear that your family was able to experience it and to see what formed the archipelago of the Hawaiian Islands. Hawaii Island is the youngest of all the major islands; we hope you have a chance to visit her older siblings and see what they have to offer from the sky!