I paid for and experienced the sunset Manta Ray Night Time Snorkelling on Dec. 23, 2021. I completely understand that these are wild animals and that it's extremely unpredictable whether or not you'll get a good chance to see them up close and personal. That said, that is what this company is selling and what we are paying extremely good money for. if you are going to charge for it, then every effort should be made to deliver on that experience.
The crew overall did a decent job, but once we arrived at the area where the Manta Rays were supposed to be, I was surprised to see a huge number of boats of various sizes and setups. I then realized that perhaps our setup was not ideal. I noticed that some arrange the snorkelers in a circle or square formation, making it more likely for everyone to get a good view of the Manta Ray if it shows up. Our setup was just some floating paddle boards, and our particular location was not ideal. I would say all of us on our particular paddle board barely caught a glimpse of a Manta Ray, whereas others I believe based on what they said got a much better view. This was extremely disappointing. I'm sure those who did catch a good shot will talk about a different experience, but all of us who were on the boat paid good money, not just those who got a good view of the Manta Rays.
This makes it hard to recommend this particular outfit to others
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Attended as: | Families |
Activity Date: | 2021/12/23 |
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truly, it was an amazing experience, once in a lifetime, we really enjoyed it, highly recommended
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Attended as: | Couples |
Activity Date: | 2021/11/29 |
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짚라인을 하와이 와서 처음 타봤는데 난이도 아주 쉬운 코스부터 길고 난이도 있는 코스까지 단계적으로 진행해서 수월하게 액티비티를 즐길 수 있었어요.
스탭분들도 매우 친절하고, 코스를 이동하는 중간에 인근 마을의 특징 및 문화, 생태환경, 역사에 대한 다양한 안내도 해주셔서 지루할 틈이 없었습니다.
무엇보다 짚라인 장비를 매우 꼼꼼하게 체크해주시고 안전에 잘 신경써줘서 불안하거나 두려움 없이 온전히 재미에만 집중할 수 있었어요. 힐로 쪽 방문할 계획이 있으시다면 꼭 한번 해보시길 추천드립니다!! 아참 중간에 인근 농가에서 기르는 바나나도 먹을 수 있어요 ㅎㅎ 그래도 아침은 든든히 드시고 썬크림 잘 바르고 오시길 추천드려요 :)
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Attended as: | Couples |
Activity Date: | 2021/12/23 |
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Was thrilling and informative. The crew were friendly and helpful and made every effort to make sure the experience was enjoyable. The mantas were so close and very impressive. Also saw dolphins as a bonus.
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Attended as: | Couples |
Activity Date: | 2021/12/23 |
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Delicious buffet! Great MC and dancers! Loved the backdrop of the ocean.
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Attended as: | Families |
Activity Date: | 2021/12/21 |
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Despite a windy day, Captain Cindy was able to find a great place to snorkel. The briefing provided by the captain described the best ways to snorkel. I learned something new! I felt safe as the crew had a member who went on a surfboard to watch over the participants.
I can’t believe the hospitality of the crew— serving drinks, food and snacks with ease.
This was one of the highlights of our trip.
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Attended as: | Families |
Activity Date: | 2021/12/20 |
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We will give 5 *****, The tour was amazing. Derrick did an awesome job in keeping us all informed with many details and of course quizzed us as well. It was a fun trip. Thanks for taking care of the special request on our food as well. Food wise- it was very well organized and catered. Breakfast and coffee at the coffee plantation was very apt. Wine tasting and Lunch was very well paired. Snacks and soda at the waterfalls was cool! Raincoats and umbrella was very helpful when it started raining while heading to the volcano view point. Superbly planned and catered to everyone’s needs. We will definitely recommend our friends and family.
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Attended as: | Families with Young Children |
Activity Date: | 2021/12/20 |
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Nicely done and very interesting. The scenery was fantastic. The guides were knowledgeable and accommodating. The veggie lasagna dinner was better than expected. It was a memorable lifetime experience. The snow that had fallen recently was an added bonus.
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Attended as: | Couples |
Activity Date: | 2021/12/11 |
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The tour was not complete… the main atractive “volvcano park” was terrible… we was there less than 1:30… terrible !!
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Attended as: | Couples |
Activity Date: | 2021/12/19 |
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We saw two whales during our trip! We went on a tour in December, when the whale watching season just started, yet we were lucky to encounter two whales. The tour departed from Waikaloa, which was a bit of a drive from our place in Kona. However, it is supposed to be a better area for spotting whales. Overall, we had a very pleasant experience.
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Attended as: | Couples |
Activity Date: | 2021/12/19 |
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Travis was fantastic during our trip up Mauna Kea. His knowledge and presentation made it interesting and insightful. He personally took the extra time to make sure the adventure was complete. We even had snow, something unexpected for travelers to Hawaii.
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Attended as: | Families |
Activity Date: | 2021/12/16 |
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Excellent pageantry and making educational entertainment fun for the whole family that includes history of the various South Pacific tribes together with an excellent orchestra, singing and an outstanding master of ceremonies. The buffet food was fine but you go here to enjoy a majestic recreation of Hawaiian tradition!
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Attended as: | Friends |
Activity Date: | 2021/11/28 |
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The experience was amazing. A big ray came so close touched my elbow.
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Attended as: | Solo Travelers |
Activity Date: | 2021/12/14 |
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Hawaiian Eyes and our guide, Stefan were awesome to the nth degree. Funny, friendly, helpful, prepared, photographic prowess, and he even stopped to help an elderly woman, not attached to any tour, after she collapsed at the side of the road in a snow bank, due to altitude sickness. First aid training, oxygen tanks, blankets, and past experience likely saved her life.
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Attended as: | Couples |
Activity Date: | 2021/12/13 |
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We really enjoyed ourselves on our cruise. The captain and crew were amazing and incredibly attentive. It was a choppy night on the ocean but they made it fun and it helped to take our minds off of it. We even spotted a few whales on our trip. We highly recommend!
Aloha,
Thanks for taking the time to provide feedback about your Pau Hana Sunset Cruise. We're so happy to read that despite the choppy ocean conditions, you enjoyed your cruise and your interactions with our Captain and crew. We know there are a lot of activity providers on the island and we're honored you chose to both join us and to recommend us!
Mahalo and a hui hou!
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Attended as: | Couples |
Activity Date: | 2021/12/13 |
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It’s funny to say, but a tour to the summit of a snowy mountain was the highlight of our Hawaii trip! Hiro was the best guide anyone can ask for. He also does the Lava walk tour which I’ll be sure to book with him next time we’re back to the islands.
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Attended as: | Couples |
Activity Date: | 2021/12/11 |
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We had an amaZing time! We saw whales. The crew was incredible. No dolphins tho which was a bummer but that’s ok!
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Attended as: | Couples |
Activity Date: | 2021/12/10 |
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This tour was Amazing! We have traveled to many fabulous places around the globe with lots of adventure & this tour was right up there with the best! Our guide, Gage, was fun, informative, patient, and an all-round delightful young man! Having to reschedule due to the Kona Low & Mauna Kea blizzard was easy & ultimately a better tour due to lots of beautiful snow at the summit! Our guide prepared us well for the seriously high altitude and checked on everyone frequently! Be sure to pack hats & gloves and the tour provided parkas were plenty warm. A couple e of things to keep in mind before going: bring a refillable water bottle, remember to nose in & slow pursed lip breathing out, bring your camera or cell phone for pictures, visit the restroom at the visitor center so you won’t have to go at very high elevation, and eat before the tour begins (the provided dinner is pretty simple). Just pack a smile and enjoy the “high”! The stargazing with the telescope was extra special! Who knows, we saw a Jedi, a snowman, & a crazy snowboarder so maybe you will too! Thanks for a great memory!
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Attended as: | Couples |
Activity Date: | 2021/12/09 |
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Enjoyed the waterfall, guides were great, but a lot of money for essentially 2 longer lines over ravines. Good for beginners, but I would call it 2 or 3 lines, since the others were essentially trainers that were only a couple seconds each.
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Attended as: | Friends |
Activity Date: | 2021/12/04 |
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Our entire family had an amazing evening swimming with the Manta Rays, it was magical. The crew, with Captain Bryce were fantastic, knowledgeable, and fun. Highly recommend this trip!
Aloha!
Thank you for sharing your great experience!
We are very happy to hear that.
Yes!! Guests will experience a magical night with Manta Ray and our crews;)
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Attended as: | Families |
Activity Date: | 2021/11/30 |
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Derek had so much knowledge and an amazing personality! He made the tour personal and fun! This tour really takes you through some of the coolest parts of this island. Coffee farms, bakeries, black sand beaches with sea turtles, volcano glow, lava tubes, the most spectacular view of the stars, and so much more. It’s well worth the experience. The food was not so great, but everything else was beyond amazing so it made up for it. 10/10 would recommend this tour!
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Attended as: | Couples |
Activity Date: | 2021/11/30 |
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Wonderful trek through Waipio Valley. They staff was extremely attentive and reachable throughout the ride. Beautiful surroundings and luxury delivery down the valley to the beautiful horses. I am a very inexperienced rider and I felt very comfortable from the drive down the steep terrain to leading my horse on the trail. My horse was very responsive and this made taking in the scenery a easy, enjoyable and unforgettable experience! Simba was a great horse!
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Attended as: | Couples |
Activity Date: | 2021/11/30 |
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Shoyi and Hiro were wonderful! Very knowledgable and patient with many questions that were asked. We learned so much! Shoyi's photography was a bonus! This was a fantastic tour and an experience we will never forget. Thank you!
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Attended as: | Families |
Activity Date: | 2021/11/21 |
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Perfect activity for kids or those with limited mobility. Great crew and fun experience.
Aloha -- thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We look forward to sharing more adventures with you the next time you're in "our neighborhood".
Mahalo
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Attended as: | Families with Young Children |
Activity Date: | 2021/11/26 |
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The ride was fun! Horses were well behaved. My horse was kinda hungry most of the time! We saw taro fields and the guides told us a lot about the native history of the Waipo valley. Enjoyed overall.
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Attended as: | Couples |
Activity Date: | 2021/11/01 |
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Pirate Wednesdays - Would highly recommend. You get a comedy show as well as the manta rays
Aloha! Thank you for joining with us.
We are glad you enjoyed our tour!
A Hui Hou:)
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Attended as: | Couples |
Activity Date: | 2021/11/24 |
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Tour was professionally done, we saw to many Mantas to count...was such a beautiful experience:). Hot tea and good discussion afterwards was great! Thank you so much!!
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Attended as: | Solo Travelers |
Activity Date: | 2021/11/20 |
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We saw so many mantas!!!! It was amazing and awesome!!!! The hot tea was nice as well. Thank you!
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Attended as: | Friends |
Activity Date: | 2021/11/20 |
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This was an amazing experience. Thank you Dave, Jericho and Henry. (also to the amazing woman who gave us the kids mask ~ I didn’t get your name)
They were all so much fun.
We had a blast from the very start. Our tour was a small one with us and one other couple. We went on the first tour of the morning and it was beautiful. This isn’t a quick ride, you actually get a lot of time and amazing views to see.
Your not moving slow and are allowed to put some pressure on the gas. Make sure you follow their instructions and stay with the group and you will have the best time. We stopped at a waterfall and had some water and snack, our grandkids pulled out their lunchables and had the best picnic. I can’t thank our guides enough for the most amazing experience and for finding us some sugarcane to show our grandkids and let them try it.
We rode all over, learned some awesome history and played with sleeping grass. ( I can’t remember the actual name) the kids were shown a game where they throw this little fuzzy thing and play tag. We laughed so hard and got muddy.
Best time ever. This is a must do! Please make sure you show your appreciation at the end. They don’t ask for tips but they sure deserve them.
Mahalo for giving our grandkids and us the best experience and memories.
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Attended as: | Families with Young Children |
Activity Date: | 2021/10/25 |
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Excellent service, very friendly and accommodating music to everyone on the cruise!
Aloha,
Thanks so much for taking the time to provide feedback about your Sunset Cruise. We're so happy to read that you enjoyed the cruise, the service provided by our crew, and the music we played.
We hope we'll get to share more adventures with you all the next time you're in "our neighborhood".
Mahalo and a hui hou!
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Attended as: | Couples |
Activity Date: | 2021/11/18 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Chris, thank you for taking the time to share your feedback as we are always looking for ways to improve our tours. We are deeply sorry that your encounter with the Manta Rays fell short of expectations on our tour. Our captain and crew went to great lengths to provide a memorable experience, but the unpredictability of wildlife and ocean conditions can sometimes pose challenges. We hope you can join us again in the future to restore your impression of our tour and see more Mantas up close. Mahalo