9歳の子供が参加しました。子供向けで浅いところでふれあいなので安心だし、英語の勉強にもなると思い、こちらを選びましたが、前半、室内で絵を見せながら水の生き物に関するクイズが長く続いて、ネイティブの子供の中に一人交じって英語もよくわからないので嫌そうでした。ただイルカのプールにいる時間は若干長く、最後は楽しかったと話していました。ただ他のプログラムでも子供が多いグループは浅いところでふれあいをしていたようなので、他のプログラムの方がよかったかも。
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Attended as: | Solo Travelers |
Activity Date: | 2016/03/26 |
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We went to the top, little lightheaded but no big deal. The stop at the lower altitude helps. Dinner was fun, just like going out camping, no frills, you get your portion and you eat it. Lasagna was actually very tasty, not overcooked, then back into the van( very comfortable), and up we go.
The summit was surreal, enveloped in the mist and clouds with large telescopes all around. We did not see the sunset because of the clouds. But it was still a great experience. We also had bad luck with star watching despite our driver's best efforts. At the end we were told that we will get a full refund minus our food ( $19). That was what convince me that the company stood behind its word. I plan to take the same trip as soon as I get back, and I will. I believe that given all the variables every trip is unique and worth taking. It was a great experience, we felt well taken care of and completely safe. Good job Veltra and our guide and driver Greg. Thank you.
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Attended as: | Couples |
Activity Date: | 2016/03/22 |
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The naturalist Denver was a great person to visit with and very knowledgeable. Crew friendly and accommodating.
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Attended as: | Couples |
Activity Date: | 2016/03/21 |
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It rained half the way the pickup spot to the valley so we were worried that we weren't going to get to go. But as it turned out 15 minutes after we got there the sun came out the clouds went away and it turned out to be a beautiful day in the valley we had a great ride. We got to cross rivers and streams and see beautiful waterfalls. Our horses were well-mannered and everyone in our group had a wonderful ride. Our guides were very knowledgeable about valley and the history. This is my second trip riding in this Valley and I would do it again
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Attended as: | Couples |
Activity Date: | 2016/04/16 |
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We stared the day with a happy welcome from our guide and driver Jim. He had been a truck driver for most of his life so I felt very comfortable with his driving. From the very start to the end of the day Jim regaled us with his knowledge of the history, biology, geology, stories, songs and politics of this beautiful island. Our first stop was lunch at a pretty park. Lunch was delicious and healthy. We saw waterfalls, volcanos, steam vents and many different types of wild animals. We took an afternoon coffee break at the Big Island Candies shop where we enjoyed a free cup of Kona coffee and tasted many samples of the best cookies. Of course I had to buy at least one box. That evening we ate dinner and had drinks at a nice old lodge by the volcano. We enjoyed the company of the other guests. We all agreed dinner was great. The clouds had cleared and we were able to see the errie red glow of the lava and did some star gazing with Jim's high powered binoculars. The air was chilly up on the mountain and Jim made us hot chocolate and coffee to warm us up. On the way back to our hotels we watched a very interesting video of the history of the volcano with many amazing close up shots of inside and lava flows. It turned out to be a wonderful day and my husband and I agreed we were glad we went and it was worth every penny.
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Attended as: | Couples |
Activity Date: | 2016/04/14 |
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私達夫婦以外はアメリカ人で、会話が分り難く、その辺りは残念でしたが、キャプテンがボートをジェットコースターのように運転してくれて、スリリングで楽しかった。イルカも沢山見れたし、クジラが見れたのは嬉しかった。
大満足の記憶に残るオプショナルツアーと思います。
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Attended as: | Couples |
Activity Date: | 2016/03/21 |
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ハワイ島でのシュノーケリングツアーを探していると、このツアーを発見。「スリル満点のラフティングアドベンチャー」のうたい文句に引かれて詳細を確認、結構激しいらしい♪シュノーケリングよりもオーシャンラフティングに期待を膨らませて参加することに。ハワイ島に到着後、参加確認の電話をホテルの旅行会社のデスクからかけてもらい、詳しい集合位置を教えてもらう。当日はレンタカーでホノコハウ・マリーナへ。思ったよりわかりやすい場所で迷うことなく到着。ツアー参加者が揃うといよいよ乗船。その前に船長から「どこから来た?英語できる?」と聞かれ「少しね」と答える。ツアー中は全て英語、船長やスタッフにゆっくり話したり、英語が母国語ではない参加者と必要以上のコミュニケーションを取ろうという気はなさそう。ちなみに「キャプテンが英語で語るスポットの説明などを日本語に翻訳した文章を乗船前に渡してくれるので、言葉の壁なくアクティビティをお楽しみいただけます!」と紹介文にあったが、特に何もないままツアースタート。出港すると徐々にボートの速度が上がり、波を越える際のバウンドも大きくなる。どこまで速くなるのかワクワク。足元の床にロープが張ってあり、足の指を通して落ちないようにする。ボートの淵に腰かけて、ロープにつかまっているだけなので、風も、陽の光も、海の青も全てダイレクトに感じて解放感抜群!ずーっとこのまま進んで行きたい!!けどお尻が痛い!!(笑)女性の方への注意事項としては、ビキニの上に履く短パン、ボートの淵に腰かけた時にちょうどお尻の下にきて、バウンドする度に太ももの裏が擦れます。膝丈くらいのパンツを履くことをおススメします。あと、帽子やタオルは飛ばないように外してと言われるので、日焼け止めは厳重に。シュノーケリングポイントではスナックやジュース、サンドイッチが配られて、ボート上でのんびり食べてもいいし、さっさと食べてひたすら海に浮いていてもよし。断崖絶壁の海岸線は迫力満点の絶景。参加者に日本人が少ないとアウェイ感は強めかもしれないけど、気にしない人は十分に楽しめるかと。
この度はツアーにご参加いただき誠にありがとうございます。
また、オーシャンラフティングや絶景をお楽しみいただけたようで嬉しく思います。
今回の内容を現地催行会社に確認させていただきましたところ、ご参加いただいている皆様にお声がけするよう配慮してはいたのですが、当日は参加人数が多かったこともあり気配りが至らなかったとのことでございました。せっかく楽しみにされていたにも関わらず、ご期待に沿った気遣いがなされていなかったため、ご不快なお気持ちにさせてしまい、誠に申し訳ございません。
また、日本語に翻訳した文章に関しましても、用意はしていたものの、渡しそびれてしまったとのことでございます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Attended as: | Couples |
Activity Date: | 2016/03/21 |
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2013年マウイ島(メンデス牧場)で乗馬にはまり、日本で乗馬を習い(約110鞍)4級取得。
ハワイ外乗2度目の挑戦!8名の団体さんでしたが日本人は小生ひとり、言葉がしゃべれなくとも十分楽しめました。アメリカ本土の白人女性からカタコトの日本語で「乗馬上手いですね」と声をかけてもらいチョービックリポン。草原での駈歩は最高に楽しめました。
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Attended as: | Solo Travelers |
Activity Date: | 2015/03/17 |
1
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My wife and I took this tour on April 7. The day was fairly cloudy with some showers so we were concerned we wouldn't enjoy the full experience. We were wrong.
Our guide Jim was very friendly, knowledgeable and helpful.
The tour itself was great, from the information delivered during the ride there, the amazing sunset at almost 14,000 feet and some terrific stargazing through their own telescope with excellent info to help you understand what you were looking at.
The food was ok, brownie excellent.
Overall we would highly recommend this tour.
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Attended as: | Couples |
Activity Date: | 2016/04/07 |
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We had a great time. Wish we could have stayed there. Lol
We are very pleased to know that you had a great experience at our luau. Thank you so much for choosing us!
Perhaps you will consider to stay with us in your next vacation to Kona.
Mahalo,
Maria
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Attended as: | Families with Young Children |
Activity Date: | 2016/03/14 |
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This was my third snorkeling trip with the Fair Wind to Kealakekua Bay. Once again, another flawlessly executed experience! The crew is very friendly and accommodating, the food and drinks are consistently good, and the snorkeling and Snuba experiences are top-notch.
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Attended as: | Couples |
Activity Date: | 2016/04/04 |
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We just returned from Kona, Hawaii and had the opportunity to participate in 3 excursions from different operators. Our tour, specifically our tour guide, Jim Carey, was life changing. His knowledge, passion and enthusiasm made for a once in a lifetime experience that we will never forget. From Jim's storytelling, songs, narratives of the Hawaiian culture and history, throughout our 12 hour adventure that included stops at Rainbow Falls, Big Island Candies, Mauna Loa, Hawai'i Volcanoes National Park (with afternoon and evening viewings), hikes through lava tunnels, a fine dining experience, topped by an amazing stargazing experience, I was inspired by Jim Carey, which serves as a testament to the caliber of talent that Kailani Tour employees. I would highly recommend this tour and in particular, any tour with Jim Carey. I am blessed to have gone on this journey with him as our tour guide. Bravo to Jim and Kailani Tours.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an amazing day with Jim Carey! He is a wonderful guide whose Aloha shines through his stories, songs, and genuine love for Hawai'i. Jim's top-notch hospitality allows our guests to just sit back, relax, and enjoy the day! We are glad that you enjoyed all of our stops along the way and were able to get in some incredible stargazing! Mahalo for the amazing recommendation and we hope to see you next time you visit the Big Island.
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Attended as: | Couples |
Activity Date: | 2016/04/02 |
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Super fun time during the entire cruise, great drinks, and outstanding food. Captain and crew attentive and fun to talk to. Can't go wrong with this cruise.
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Attended as: | Families with Young Children |
Activity Date: | 2016/03/17 |
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The BEST zipline on the island. Staff was wonderful. Ask for Kalo the tour guide. The last zip was worth every penny.
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Attended as: | Families |
Activity Date: | 2016/04/03 |
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中国の旅行客4人と私たち2人の6人の客でした。パイロットはイケメンの若いアメリカ人の方でした。英語でしたが、私たちを盛り上げてくれました。天候が悪く、楽しみにしていた溶岩流は見ることができませんでした。でも、その分、返金していただけたので、次回またチャレンジしてみたいと思いました。ヘリコプター遊覧は、ワイピオ渓谷に手が届くくらいの距離まで近づけて、興奮しました。
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Attended as: | Families |
Activity Date: | 2016/03/25 |
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イルカのかしこさとかわいさに感激しました。
年齢を聞いたら32歳とのこと。イルカって長生きなんですね。
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Attended as: | Solo Travelers |
Activity Date: | 2016/03/24 |
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We had such a great time snorkeling we did the trip again the next day. Awesome crew and a beautiful place to snorkel!!
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Attended as: | Families |
Activity Date: | 2016/04/05 |
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We took this trip on monday with our pilot Pete and it was totally awesome! We saw bubbling lava and were indeed able to 'feel the heat'! Pete tailored our tour to us and made us feel very welcome. Many thanks! Highly recommended!
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Attended as: | Couples |
Activity Date: | 2016/04/04 |
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The booking process so easy – one simple phone call. The tour provides lunch, dinner, snacks, EVERYTHING you’ll need.
Jim Carey was our guide, and was EXCELLENT in EVERY WAY. “Uncle Jim” was very accommodating and went out of his way to ensure guests were comfortable. We were amazed at Jim’s knowledge of island history & Hawaiian culture. As we traveled, Jim educated us on island facts, myths, and legend. He recounted many great tales of Hawaiian lore,with enthusiasm and energy. Jim loves his job and entertaining his guests.
The tour began with a trip to Mauna Kea and picnic lunch. After, we headed to Hilo and stopped at a lava field. Next stops were Rainbow Falls, Kamehameha Statue and Big Island Candies for a snack. After Hilo, we went to Volcanoes National Park while Jim told us history of the island’s volcanoes. Jim is as much a geologist as tour guide. We pulled over to see “steam vents”, and then to the viewing area and the Volcano Museum and gift shop.
On the way to dinner, we stopped at the Thurston Lava Tube. The tube was well lit, but Jim made sure we were armed with flashlights. We exited through a “skylight” and made our way back.
We ate at the Kilauea Lodge, a quaint restaurant. Meal was top-notch. Back to Volcanoes Park at dark. Jim had high-powered binoculars and we viewed spewing lava. The temp dropped, and Jim was ready w/hot chocolate.
We made one last stop to do some stargazing. For someone who had never viewed the stars in the blackened sky of Hawaii, I was astounded. The sky was FULL of stars – thousands of them that I’ve never seen before. It was like visiting a planetarium, in real life.
In conclusion, we highly recommend this excursion for anyone interested in a comprehensive tour that covers everything you would want to see on the Big Island, in one feature-packed day. If Jim is available, as for him by name. He was the best tour guide we’ve ever had – on any tour, on any island, country or continent.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an excellent day with Jim. He is a wonderfully knowledgeable guide whose Hawaiiana stories have quickly become a favorite among our guests. His top-notch hospitality allows everyone to just sit back, relax, and enjoy the day! We are so glad that you enjoyed all of the stops along the way and were able to get some stargazing in, as well. It truly is breathtaking to see such an abundance of stars and we totally agree that it's like standing in a real-life planetarium! Mahalo for the amazing recommendation and we hope to see you next time you visit the Big Island!
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Attended as: | Couples |
Activity Date: | 2016/04/02 |
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Very nice experience! I was going with my 8yd son. Very impressive!
Mahalo for joining us and for taking thebtime to share your review with us all. We look forward to the next time we can share the waves with you both! Aloha
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Attended as: | Families with Young Children |
Activity Date: | 2016/01/20 |
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My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
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Attended as: | Solo Travelers |
Activity Date: | 2016/03/30 |
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宿泊先のホテルで、偶然このアクティビティがあることを知り、現地で申込みしました。
日本人観光客が少なく、司会進行も英語でしたが、ダンスだけでも十分楽しめると思います!
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Attended as: | Couples |
Activity Date: | 2016/03/09 |
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8年前に長男が体験していて、次男がその写真やビデオを見ていて、自分もやりたいと言い出し、この体験をするためにやって来ました。内容は以前と同じように思います。
前日は野生のイルカと泳げたので満足でしたが、このアトラクションはゆっくり見たり触ったり出来るので子供には良いと思います。
参加費用と写真代が高いのが何点です。
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Attended as: | Families with Young Children |
Activity Date: | 2016/04/03 |
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I just took a Kailani Tours Hawaii trip to Kilauea Volcano recently. It was a very enjoyable and breathtaking experience with Chris, who is very knowledgeable and passionate about the tour!
From the beginning to the end of the tour, it was on schedule and pleasant to be part of. Chris was very informative and well prepared for everything (water, hot chocolate, umbrellas, heavy jackets, hot towels, etc).
From driving along Saddle Road to picture taking at Rainbow Falls to walking through the Thurston Lava Tube, and much more, It was one of the best tours I have ever taken.
I would definitely recommend the tour to anyone who wants a rewarding trip with magnificent sceneries and wildlife!
WOW!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a magnificent day with Chris. He is a wonderfully knowledgeable guide who genuinely loves what he does! Mahalo for your thumbs up recommendation! We hope to see you next time you visit the Big Island for some more fun with the Kailani Tours 'Ohana!
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Attended as: | Families |
Activity Date: | 2016/03/27 |
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Well worth the long ride from Hawaii to the mountain. The guide was excellent and gave every one a look through the telescope multiple times. A once in a life time experience!
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Attended as: | Couples |
Activity Date: | 2016/03/09 |
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My husband and I enjoyed this trip immensely! Since we were staying on the opposite side of the island from the Volcanoes National Park and Hilo, this was a great way to see it all without having to spend half the day driving. The hotel pick-up was a nice added convenience. Taking the tour allowed us to just sit back in comfort and enjoy the sights and the company of some really nice people who took the tour with us.
The van was comfy and spacious, and the group is limited to 14 guests, so we were never lost in a crowd. Our tour guide, Chris, was a joy to spend time with. He knew the island quite well, from the top of the mountain to the waterfalls, the lava tube and all of the interesting sights that were covered on the tour. He showed a genuine interest ad knowledge of all of the places we visited, and delivered commentary with a great sense of humor thrown in - he was never boring! He was familiar enough with the tour and our expectations that he was able to adapt the schedule just enough to accommodate the changes in island weather - namely rain - on the wet side of the island. He even provided umbrellas and flashlights for exploring after the sun went down.
The trip included a Fantastic dinner at a lodge near the Park. This alone was almost worth the time and cost of the tour! We were lucky enough to be seated with Chris during dinner and found him to be very personable. I could have spent hours just enjoying our conversations. Chris is perfectly suited to run this type of tourism business, and has created a tour that is just different enough from other tours to make it stand out!
I would absolutely recommend this tour to others. Thanks for a great time on the Big Island!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a fantastic day with Chris. He is an amazing guide, whose love for the Big Island really shines though his stories and fun facts along the way. His witty personality and attention to detail really allow our guests to just sit back, relax, and enjoy! The dinner at Kilauea Lodge is always a very welcomed treat to help refuel and warm up before checking out that majestic glow from the lava lake inside of Halema'uma'u Crater and we are so glad to hear that you enjoyed it so much! Mahalo for the wonderful review and we hope to see you next time you visit the Big Island!
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Attended as: | Couples |
Activity Date: | 2016/03/22 |
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Food was awesome!!! So much variety and lots of it! Entertainment was fabulous, and people were friendly! A total Hawaiian experience that you must do while visiting! Great for couples, or great for families with kids!!
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Attended as: | Couples |
Activity Date: | 2016/03/13 |
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ヒルトンの広い敷地を散策しながら会場へ。
日暮れとともに、優しい動きのフラダンス、迫力のルアウショーが続き、ハワイの伝統文化を堪能しました。バイキング料理もメニューが豊富で、味付けもよかったと思います。
広い会場でしたが、プレミアムシートを予約していたので、ダンサーの動きなどを間近で見ることができました。
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Attended as: | Couples |
Activity Date: | 2016/03/20 |
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マウナケア・キラウエアの雄大な自然を満喫し、太平洋に向けてのアクティビティ。船長さんが目をこらして船を進めるものの、クジラと出会うことはできませんでした。しかし、太平洋に静かに沈む夕日を満喫することができました。
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Attended as: | Couples |
Activity Date: | 2016/03/19 |
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Great tour and great guide in Brett....very knowledgeable and entertaining...one comment is tour could be shorter by eliminating the dinner
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Attended as: | Couples |
Activity Date: | 2016/03/24 |
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Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a wonderful day with Jim. He is a wonderfully knowledgeable guide whose love for Hawaii shines through his songs and stories of the island. So glad to hear you enjoyed all of the sights and meals along the way. It's pretty hard to walk out of Big Island Candies without buying something with all of the amazing goodies they have there! Even with some cloud coverage, the lava lake is such a majestic sight to see, but when those clouds move, WOW! Mahalo for your kind words and we hope to see you next time you visit the Big Island!