Reviewed by: Joan
I have wanted to experience Waipio Valley since I moved here three years ago and so was looking forward to this trip that one of my friends found online and organized. It was fine. We three were surprised that the tour on the wagon was as short as it was. The gal driver was great in her enthusiasm and information. I would have thought we would have seen more and spent more time in the valley. If you do not want to walk up or down (which we were very glad we did not have to do), then this trip is an option since they take you down and up in a van. The van was older without AC and the driver left the sliding door open for air. Not sure I would want to get back in that vehicle since great brakes are the most important feature and I did not have confidence that this was that up-to-date.
Rating: | |
---|---|
Packages: | Standard Tour |
Attended as: | Friends |
Posted on: | 2016/08/22 |
Activity Date: | 2016/08/19 |
Reviewed by: Garry
Horses were well mannered and fit for each individual. Guide was great and had a very good experience.
Rating: | |
---|---|
Packages: | Waipio Horseback Ride & Waterfalls Adventure |
Attended as: | Families |
Posted on: | 2016/08/22 |
Activity Date: | 2016/08/17 |
Reviewed by: Cathy
The entertainment was amazing, and the food was great!
Rating: | |
---|---|
Packages: | Ohana Package |
Attended as: | Families |
Posted on: | 2016/08/21 |
Activity Date: | 2016/08/18 |
Reviewed by: ハワイ最高!
事前申し込みの上レンタカーを飛ばして集合場所へ、それらしき店はあるものの閉店しており人の気配なし!集合時間を過ぎても誰も現れず…不安になり店舗横にあるツアー事務所(トイレ有り)らしき場所の電話(携帯圏外です)から連絡すると名前を聞かれ「ドライバーが向かっているからしばらく待って」との事、他グループの日本人の方と「ハワイ時間だね〜」などと話していると10分遅れでおじさんが四駆のワゴンで登場、ほいほいと車に乗せられいよいよ谷底へ!谷底という言葉がズバリで日本ではまず見かけない「帰りに車が登れるの?」みたいな超急斜面をのそりのそりとワゴンで下ります、途中渓谷についての色々な話や見事な滝が見れたりと恐怖心も和らぎます(^ ^)谷へ下ると「ちょっと待ってて〜」ワゴンを降ろされ小川で遊びながらしばし待っているとおじさんが馬車で再登場!馬車に乗り換えガタガタ道を進みます。
途中マンゴーやアボカド、バナナ等に歓声をあげながら小川を越え渓谷のビューポイントを案内してくれます、途中写真のリクエストにも快く馬車を止めてくれたりお話は全て英語ですが気さくなおじさんの案内にとても楽しいひと時を過ごせました。
Rating: | |
---|---|
Packages: | 混載ツアー |
Attended as: | Families with Young Children |
Posted on: | 2016/08/20 |
Activity Date: | 2016/07/29 |
Reviewed by: RIKA
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Packages: | ワイコロア地区送迎 |
Attended as: | Families |
Posted on: | 2016/08/18 |
Activity Date: | 2016/08/13 |
Reviewed by: Family traveler
We originally arrived on a Friday to see the show, but shortly after we started the meal,we were completely rained out. That was very disappointing and upsetting that we weren't forewarned by email about the strong possibility of rain, as we had come over from Hilo for the luau. However, we received a rain check for another luau on the following Monday. Fortunately, we were able to rearrange our schedule to come before flying home. The Monday night luau was lovely - entertainment and emcee were fantastic all around. Food was good, not great. Service was okay. Location was beautiful.
Rating: | |
---|---|
Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2016/08/18 |
Activity Date: | 2016/08/12 |
Reviewed by: Bree
Loved everything about the trip. Was fun and worth it. Learned lots, the view was beyond amazing. The staff where wonderful and funy/outgoing. Would recommend for anyone and their families.
Rating: | |
---|---|
Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Couples |
Posted on: | 2016/08/14 |
Activity Date: | 2016/08/03 |
Reviewed by: Trina Sung
Our guide is David and he was very kind and informative. He provided a lot of island guide and knowledge of astronomy and geography. Everything in the tour were just fine. We had all things we needed. I loved the parka very much. Without the parka and the gloves, I would be freezed at the height of 4000m. When I saw the milky way in the sky, I was very very touched. It's incredible!!!!
Rating: | |
---|---|
Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Couples |
Posted on: | 2016/08/13 |
Activity Date: | 2016/08/05 |
Reviewed by: Trina Sung
Excellent tour!!!! The staffs were very helpful and kind. Everything just went well, include the cruise, the snorkeling time and the BBQ. We had everything on time and got everything we needed. Kealakelua Bay was such a fantastic place!!!! I would never forget this trip and recommended everyone to Hawaii to come here!
Rating: | |
---|---|
Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
Attended as: | Couples |
Posted on: | 2016/08/13 |
Activity Date: | 2016/08/04 |
Reviewed by: みゆき
ボートはすごいスピードで、バウンドも、激しく、楽しかったです!
子供たちも最初は怖かってましたが、だんだん楽しくなってきたみたいです。
ありがとうございます。
Rating: | |
---|---|
Packages: | 5時間コース |
Attended as: | Families |
Posted on: | 2016/08/13 |
Activity Date: | 2016/07/18 |
Reviewed by: タケのコ
ワイピオ渓谷の大自然の中を馬に乗って、1時間半。本当に堪能させてもらいました。
が、このツアーはナチュラルスピードの英語が聞き取れ、しっかりと英語で意思表示できるくらいの中級英語力は絶対必要なツアーだと思いました。
30分前に集合場所に到着し、受付場所がよくわからないのでチェックインは必要なのか?頑張って英語で聞いたところ、NO。時間ギリギリで別の日本人ツアー参加者に聞いたところ、奥で手続しましたと言われ慌てて手続き。すると、英語であまりにも遅いとケンカ腰でまくしたてられました。
ツアーが始まってから途中までは何事もなく、楽しく過ごしていたのですが、妻の馬が後ろの馬にぶつかられて驚き暴れだしてロデオ状態になり、妻は半泣き状態になりましたが、ここでも妻の乗り方が悪いと叱責する始末。
素人が普通に乗って馬が暴れるようなリスクが一定の可能性であることも、頭に入れて申込みを検討された方がいいと思うツアーです。
ツアーの内容自体は大満足でしたが、妻はとても怖く、不快な思いをしました。せめて馬が暴れだしたのは自分のせいじゃないとしっかり英語で話せたらとも…
何もなければ、見よう見まねで楽しめますが、記載したリスクがあることは皆さんにお伝えしたいと思います。チップを受け取るときだけでしたよ、我々に笑顔だったのは…
この度は乗馬にご参加いただき誠にありがとうございます。
しかしながら、当日担当しましたスタッフの対応にてご不快なお気持ちにさせてしまいましたこと、心よりお詫び申し上げます。
また、大自然の中での乗馬をお楽しみいただいた半面、突然馬が暴れだしたため不安なお気持ちだったかと察します。
乗馬いただく馬は調教されており、 経験豊富なスタッフが状況を判断して対応いたしますのでご安心ください。
こちらのアクティビティは英語のみの催行となりますためコミュニケーションが難しく感じることもあるとは思いますが、一人でも多くの方に安心して乗馬を楽しんでいただけるよう、現地催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Families |
Posted on: | 2016/08/13 |
Activity Date: | 2016/08/06 |
Reviewed by: Lori
The guides were lovely and we saw dolphins! It could not have been more fun. We went as a family with my 60-year old parents and my 7-year old son. All had fun. There was snorkeling in a lovely cove, along with cliff diving and fresh pineapple. The only thing I wished I'd known was that we don't actually take the boats on shore for picnic time. My mom wasn't wanting to swim so ended up hanging out in the kayak. She still had fun watching the dolphins and cliff diving, though. I highly recommend the experience.
Rating: | |
---|---|
Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/08/11 |
Activity Date: | 2016/08/08 |
Reviewed by: Gina
I have only good things to say about Roberts Hawaii shuttle service. Friendly staff., nice shuttles,on time even early arrival. Deb was great! Even as I was leaving Hawaii for Maui, Deb added more stories, information and folklore.
She made sure my luggage was taken care of and directed me to the appropriate check-in location. I would absolutely use Roberts Hawaii again!
Rating: | |
---|---|
Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/07/14 |
Reviewed by: Gina
Roberts Hawaii was great. Friendly, on time and helpful with the luggage. I'm glad I choose them.
Rating: | |
---|---|
Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/07/11 |
Reviewed by: Cindy m
Relaxing, simple but enough to know about the island and the driver was very courteous, informative.
Rating: | |
---|---|
Packages: | Gold Package with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/07/11 |
Reviewed by: Frequent visitor
My family visits the Hawaiian islands every summer and we've been on many tours. This particular event was very personalized and was one of the best we've been on over the years. The guide was very personable, he took us off track when dolphins showed up so we could snorkel near them. It was clear the guide was thoroughly enjoying himself, which made the trip enjoyable for all who were there. The guide even gave up his own shoes to a person who didn't bring a pair. Highly recommend this trip!
Rating: | |
---|---|
Packages: | Standard Package |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/08/05 |
Reviewed by: くるり
ハワイ島は広いので、空からぐるっと眺めたいのと、流れている溶岩が見たくて申し込みました。
溶岩は丁度少な目の時期でしたので、そこまで流れている感じは見ることができませんでしたが
赤い塊が木々を燃やしている様子は見ることができました。
また、ヒロ方面や北部の山岳地帯・滝など
車では行きにくい方も空から眺めることができました。
高額ではありますが、満足できる遊覧飛行でした。
Rating: | |
---|---|
Packages: | ワイピオ渓谷とキラウエア火山遊覧(コナ、ワイコロア地区プラン) |
Attended as: | Couples |
Posted on: | 2016/08/08 |
Activity Date: | 2013/10/18 |
Reviewed by: なおぴーtb
コハラコーストの海岸線まで見渡せる爽快な景色の中で楽しい乗馬体験記満喫出来ました。私はそれ程英語は得意でないですが、ゆっくり丁寧に説明して頂けるので良く分かりました。
Rating: | |
---|---|
Packages: | 1.5時間プラン |
Attended as: | Couples |
Posted on: | 2016/08/08 |
Activity Date: | 2016/08/05 |
Reviewed by: Dwight Stone
Kevin and Noni at King Kayak did a fabulous job of getting us out on the water. We had a group of four, ranging from 10 to 80 years old, and they kept the trip interesting, and low-impact. We got to see some spinner dolpins, enter a sea cave, snorkel in a pristine location, and jump off of cliffs into the crystal-blue waters of the bay. They took photos of us free of charge. It was a great adventure for all!
Rating: | |
---|---|
Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
Attended as: | Families |
Posted on: | 2016/08/07 |
Activity Date: | 2016/07/29 |
Reviewed by: Jen Bianco
We did not really know what to expect with this tour and was very pleased with our private VIP tour with Lee from Wild Orchid Tours. He showed us many hidden gems on the island, as well as gave us quite a lot of background info on Hawaiian culture. We came away well versed in the lore of Pele, the Volcano goddess and the history of Kīlauea's activity.
The visibility at Hawaii Volcanoes National Park was bad the day of our tour, but Lee came prepared with rain ponchos and walking sticks. We were thrilled he took us out to see the lava flow after sunset. We saw so much, the waterfalls don't seem worth mentioning.
The bonus is that Lee is fascinating himself. He's knows his Big Island, but that's just the beginning. After our tour, my friend and I almost wanted to extend our stay so we could take Lee and his wife, Renata, out to dinner.
Well worth the money. I highly recommend Wild Orchid Tours.
Rating: | |
---|---|
Packages: | 6-Hour Private SUV (Up to 7 passengers) |
Attended as: | Friends |
Posted on: | 2016/08/07 |
Activity Date: | 2016/07/17 |
Reviewed by: Hitomi
ちょっと内容を勘違いして申し込んでいたようです。いるかと一緒にいられる時間が長いのかと思っていましたがそうではなく、まずホテル内のラグーンでシュノーケリングをして、その後がドルフィンクエストでした。この値段ならドルフィンクエストだけのものにすればよかったかなとちょっと後悔。シュノーケリング自体はつまらないわけではありませんでしたが、やっぱりお値段が問題ですね。こどもは英語がわからないのでガイドさんの指示がわからず困っていました。ガイドさんもあまり楽しい感じの人ではなかったので、当たり外れの問題もあるのかもしれません。
Rating: | |
---|---|
Packages: | イルカと泳ぐ!シークエスト<40分> |
Attended as: | Families |
Posted on: | 2016/08/06 |
Activity Date: | 2016/07/30 |
Reviewed by: Andrew
Gordon, our Driver / Guide was very knowledgable of the Island and was a great guide of the cosmos. I will definitely be returning and have already shared some of the pictures i took, and people still dont believe how great the stars you can see with the naked eye. I couldn't believe how great it looked almost fake it was that Great of an experience. Thanks for the Dinner and Hot Drink selection at the end of our star gazing tour.
#Returning2017
Andrew.
Rating: | |
---|---|
Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Solo Travelers |
Posted on: | 2016/08/06 |
Activity Date: | 2016/08/03 |
Reviewed by: Donita
It was a very interesting tour. The tour guy was very knowledgeable. We learned a lot about the vegetation and history of the valley.
Rating: | |
---|---|
Packages: | Standard Tour |
Attended as: | Families |
Posted on: | 2016/08/05 |
Activity Date: | 2016/08/02 |
Reviewed by: billdavid
My family enjoyed the criuse very much. The crew was very friendly and attentive. We enjoyed the docent's Hawaiian history comments. The lunch was promptly served and adequate.
Rating: | |
---|---|
Packages: | 2-for-1 Fall Special |
Attended as: | Families with Young Children |
Posted on: | 2016/08/01 |
Activity Date: | 2016/07/29 |
Reviewed by: まなみん
とにかくエキサイティングなツアーでした。
ヘリに乗ったのも初めて。しかも扉無しなんて(^^) 全て英語のツアーでしたが、大切なセキュリティのところだけは聞き逃さずに、ドキドキしながらもパイロットのすぐ隣に乗せてもらいました。
全てが必要必然ベストで、溶岩が流れる様も、また地中を勢いよく流れていく様も、また雨上がりに虹を上から眺めることもでき、最高のフライトでした。
また機会があれば乗りたいです。
Rating: | |
---|---|
Packages: | キラウエア火山と壮大な自然/扉なしヘリ遊覧(2017年12月14日までのご参加) |
Attended as: | Solo Travelers |
Posted on: | 2016/07/30 |
Activity Date: | 2016/07/05 |
Reviewed by: Mie
カイルアコナから集合場所まで車で約1時間半、地図を頼りに迷うことなく到着。お店のバンでワイピオ渓谷の急坂を下り乗馬のスタート地点に到着。コースの途中では川を渡ったり、幾つかの滝を見たり、脇道に自生する植物や果物を見たりしながら進みます。馬も大人しく、危険を感じることもなくあっという間に楽しい1時間半ほどが過ぎてします。歩いては簡単に行けないところへ行けるお勧めのツアーです。
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/07/27 |
Activity Date: | 2016/07/21 |
Reviewed by: K.L.M.
My entire family had a blast zip lining through the tree canopies! Chris and Cassie were our guides and they were hospitable, informative and patient. It was our first time zip lining in such an environment-hundreds of feet in the air and we felt completely comfortable and confident in their hands. They provided us with water and snacks midway and at the conclusion of our adventure, including freshly picked bananas! They shared knowledge about the vegetation and geographical landmarks, as well as, insight into local eateries! Not only did we enjoy the various zip lines, but there were also suspension bridges and a final rappel to the ground. You also get to ride in a really cool armory jeep of some sort as you travel to and from the excursion. It surpassed our expectations and we were so glad to have chosen that adventure during our travels on The Big Island.
Rating: | |
---|---|
Packages: | Standard Package: Treetop Canopy Zipline Adventure |
Attended as: | Families |
Posted on: | 2016/07/26 |
Activity Date: | 2016/07/21 |
Reviewed by: BeePos
Talented and great looking actors, musicians and hostess. The food was high quality. The only thing that kept me from giving it 5 stars is the Mai Tais. They were mainly juice, super sweet and head-ache inducing. The bar closed much earlier than dinner ended, so I couldn't take advantage of the open bar. Another thing that didn't seem fair is that teenagers paid the same as adults. And of course they weren't drinking...
Rating: | |
---|---|
Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2016/07/25 |
Activity Date: | 2016/07/12 |
Reviewed by: BeePos
The horses were really well trained, no skill was required to ride them. We had a couple of chances to canter, but due to the different skill levels of the riders, we only cantered for only a couple of minutes total. One lady lost her cellphone during the canter and we all had to stop while the guides looked for it in the tall grass. They weren't able to find it and we lost some time and further opportunities to canter. The views from our trail were amazing, and it was a great way to spend a morning. If we could've split up according to skill level so who wanted to go faster could, as there were 3 guides to about 6-8 riders, then I would've given it 5 stars.
Rating: | |
---|---|
Packages: | 2.5 Hour Horse Riding Tour |
Attended as: | Families |
Posted on: | 2016/07/25 |
Activity Date: | 2016/07/14 |
Reviewed by: BeePos
The nature walk was just perfect. We were transported to the forest by a great big open truck with 6 wheels. It was to full capacity with 11 people on board plus our guide and driver, Noi. She was super experienced driving the truck (which didn't seem easy) and very knowledgeable about all that was around us in the forest. She went out of her way to make sure we all had captured the right pictures. The waterfall was super pretty and refreshing to swim in. The views were fantastic and the time went by super quickly.
I would definitely recommend this adventure to everyone who can easily walk for an hour or so straight.
Rating: | |
---|---|
Packages: | Half-Day Package |
Attended as: | Families |
Posted on: | 2016/07/25 |
Activity Date: | 2016/07/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Warm Aloha Joan,
Thank you once again for taking the time to share your experience with us. We are currently verifying with the activity provider as to whether the door remains open during the ride down the valley. We will get back to you as soon as we hear back from them.
Mahalo Nui Loa,
VELTRA Customer Support