Reviewed by: oko
ルアウを体験しました。場所も海沿いで、綺麗な景色とショー、食事も美味しく良かったです。主人も気に入り、良かったと。ハワイ島の良い思い出になりました。ダンサーの方々も最後に一緒に写真を、撮る事が出来、間近で見る事が出来ました。すごく感じ良く対応してくださりました。良かったです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/06/17 |
Activity Date: | 2017/06/13 |
Reviewed by: JJ & Kathy
This tour was the highlight of our activities on the big island.
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Packages: | Groups of 1 to 3 |
Attended as: | Couples |
Posted on: | 2017/06/13 |
Activity Date: | 2017/05/18 |
Reviewed by: KAZUKI
いい席で見たくてexclusive vipにしました。正直正面がよかったですが、並び順なので仕方ないですね。早めに並ぶといいですよ!
席は長テーブルなので相席になります。向かい合わせより、隣りがオススメ。
ビュッフェはたくさんの中から選べ、また美味しいです。テーブル担当のおじさんがいい人でよく気にしてくれてさらに楽しいひと時になりました。
フラ&ルアウのshowは、割と長くて満足できると思いますよ!一回は体験してみるべきだと思います♪
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Packages: | プレミアムシート |
Attended as: | Couples |
Posted on: | 2017/06/13 |
Activity Date: | 2017/06/09 |
Reviewed by: Marianna
Our guide Joe was very knowledgeable about astronomy. It was cool to see the top of Mauna Kea and observatories. We went during a half moon and the star visibility was still very good. The mountain is above the vog, so you should be able to see the stars even if the vog is a problem.
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Couples |
Posted on: | 2017/06/12 |
Activity Date: | 2017/06/04 |
Reviewed by: Mary from San Diego
This was a fun activity, and totally safe. Our 4 yr old was not too excited at first, but later enjoyed it as we went out into the ocean. The highlight for her was getting to touch the water while sitting in the canoe, and seeing a turtle swimming close to us. The guide was experienced, and wanted to play safe since we had a young kid, but later realized that we could handle going out further into the ocean. It was a blast.
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Packages: | 45-min Hawaiian Canoe Surf Adventure |
Attended as: | Families with Young Children |
Posted on: | 2017/06/11 |
Activity Date: | 2017/05/21 |
Reviewed by: だまさ
豊富なビュッフェに飲み放題、特に肉類は美味しかったです(味付け濃いめでしたが)。
サンセットを見ながら、ゆっくり過ごし、日本人はほとんどいませんでしたが、どなたかの体験談にもあったように周りの席とは家族のような感じでした。
周りの夫妻や家族と少し会話しましたが、自分に英語力があればもっといいディナーになっていたとおもいます!
ただ時間が長いので後半は睡魔との戦いでした...
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/06/10 |
Activity Date: | 2017/06/04 |
Reviewed by: だまさ
初のパラセーリングでした!
やはりハワイ島なので受付と海上スタッフはあまり日本語が通じるようではありませんでしたが、親切な対応でした。
船は自分たちカップルだけで、独占状態でした。
高い景色からの海はもちろん最高で、マウナ・ケアもよく見えました!
ただ、慣れてないからか船がけっこう揺れるのとパラセーリング中の揺れで、酔いました...
自信がないかたは酔い止め服用をおすすめします。
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Packages: | 高度114メートル!スタンダードプラン(~2018/12/31) |
Attended as: | Couples |
Posted on: | 2017/06/10 |
Activity Date: | 2017/06/05 |
Reviewed by: Joe
It was good the people were very nice! If you don't like to snorkel then this will be great for you!
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Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
Attended as: | Families with Young Children |
Posted on: | 2017/06/10 |
Activity Date: | 2017/06/07 |
Reviewed by: Lisa
I brought my daughter and granddaughter to visit my parents who live in Hawaii. My parents had never done the helicopter tour and it exceeded our expectations. Our pilot was also a biologist and gave us lots of information about the island. The kids (teenagers) couldn't stop smiling. We had four generations in that helicopter and all of us loved the experience. Highly recommended.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2017/06/08 |
Activity Date: | 2017/06/05 |
Reviewed by: Barbara Helms
Tour Guide was great!!!!!! Great Value!
Would suggest that you have passengers switch seats during the tour. Unfortunately we get the back seats and the viewing is not as good as the seats further towards the front. Also it was harder to talk to the guide from back there. Might be nice if halfway thru the tour everyone switch seats.
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/06/06 |
Activity Date: | 2017/05/29 |
Reviewed by: Jackie
Thank you so much. The driver was at the airport when we arrived. He offered us water and was very friendly part of the aloha spirit. On the way he pointed out thing to see in town. He had travel magazines and a bus schedule. Great way to start a much needed rest. Thanks
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/06/06 |
Activity Date: | 2017/05/09 |
Reviewed by: St. Louis family
We had a wonderful time. Our driver, Hugh, was great. He was very nice, friendly, informative and patient. We saw a lot of beautiful things and he watched the time for us. We were with a good group, too. He allowed the proper amount of time at each stop. Tha lunch that was included with our package was great. The view from our table was fantastic and so was the service. Hugh waited patiently with us for one of our passengers to find and retrieve her phone. It was a wonderful day and it exceeded our expectations. We were very happy we chose this tour and would highly recommend it.
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2017/06/04 |
Activity Date: | 2017/05/30 |
Reviewed by: Diane
Very enjoyable. Would recommend this cruise to couples. Staff are friendly.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/06/03 |
Activity Date: | 2017/05/13 |
Reviewed by: Jo K
This experience is certainly off the beaten pack and is an amazing way to explore the nearly inaccessible Waipio Valley.
We met at the meeting point and we were driven down into the valley down one of the gnarliest roads I've ever been on in a 4x4 to the stables.
We were introduced to our horses and led on a serene trek through the valley. We went through rivers and around small holdings that are dotted around the valley. We marvelled, from a distance, at incredible waterfalls as we trekked through paths with fields on one side and jungle on the other. It was awesome.
Our guide was great and it's something we'll both always remember. We're not riders but we're extremely well looked after.
It was great. Thank you!!
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Packages: | Waipio Horseback Ride & Waterfalls Adventure |
Attended as: | Couples |
Posted on: | 2017/06/03 |
Activity Date: | 2017/05/08 |
Reviewed by: さとし
4年前にも同じ2.5時間コースに参加しました。その際にも大幅に乗馬時間が短縮されたことに改善希望を感想としてお伝えしました。改善されたことを信じて参加した今回は、9時15分頃から出発して10時40分過ぎまでの乗馬時間でした。2.5時間コースの料金を払い、1.5時間コースに満たないツアーとは、あまりにひどいと思います。ツアー集合場所へのゲートもチェーンがしてあり、自分で開けるようにと言われる始末。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、予定通りツアーが催行されませんでしたこと深くお詫び申し上げます。
ツアー当日の内容を催行会社に確認いたしました。当日は悪天候のため、お客様の安全を考慮し2.5時間プランのコースが周りきれなかったとのことです。
悪天候のためとはいえ、せっかく楽しみにされていたツアー内容が短縮され残念なお気持ちだったかと存じます。また、催行会社よりきちんとした説明がございませんでしたこと深くお詫び申し上げます。別途メールでもご連絡させていただきましたが、お申込みいただいたツアー内容の提供ができませんでしたため、ツアー代金の一部をご返金させていただきましたのでご確認ください。なお、集合場所のゲートについてですが、家畜が外に出ないよう常にゲートはチェーンで閉めておりますことご了承ください。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Packages: | 2.5時間プラン |
Attended as: | Couples |
Posted on: | 2017/06/03 |
Activity Date: | 2017/05/31 |
Reviewed by: MENTAIKO
夫婦で参加。ツアー参加者はアメリカ人ばかりでアウェイ感はありましたが、参加者の一人が英語がわからない私たちに、ゆっくりと分かりやすい英語で話しかけてくれて助かりました。
イルカにも沢山出会えましたし、シュノーケルも楽しかったです。
でも、何といっても高速ボートがスリル満点‼
ただ、シュノーケルの後は風がかなり当たって寒いので、上着は必要です‼
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Packages: | 水曜催行<カイルア桟橋発/4時間/軽食付>(2019年12月31日まで) |
Attended as: | Couples |
Posted on: | 2017/06/03 |
Activity Date: | 2016/09/18 |
Reviewed by: Thida
The crews are very patient, sweet and helpful. It was a fun trip allthough a lot harder than we (two sisters) expected. They ended up towing us because we were behind everyone.
The best part was eating awesome pineapples and feeding the skins to the fish. The deep blue ocean is really beautiful, absolutely worth it.
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2017/06/01 |
Activity Date: | 2017/05/29 |
Reviewed by: Caleb B
Took our family on this excursion and had a great time. Kevin was very knowledgeable about the area and gave great directions for sea kayaking. Our family likes the water but we had never sea kayaked before. The sea cave was my favorite and the kids loved the snorkeling. The optional cliff jump was a blast for me (43) and Kevin gave great directions to keep feet together, arms at side, and stay vertical. Kids may have a hard time following the directions as instinct is to flail arms when falling and if they do then it will be unpleasant when they hit the water. The snacks Kevin brought were refreshing after our adventure. We had a great time and would do it again.
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Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
Attended as: | Families |
Posted on: | 2017/05/31 |
Activity Date: | 2017/05/30 |
Reviewed by: MENTAIKO
ガイドさんの説明が英語でなかなか聞き取りにくく、ほとんど理解することができなかったですが、急な坂道でのワゴンカーとかわいい馬車での散策はとてもわくわくするものでした。
ただガイドさんはとてもマイペース。。。(そこがいいとこかもしれませんが…)
集合時間にも遅れて、更にワゴンカーから馬車に乗る時もかなり待たされました。
想像していたスリリングな感じはなかったので、小さなお子さんなどにも良いと思います。
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Packages: | 混載ツアー |
Attended as: | Couples |
Posted on: | 2017/05/30 |
Activity Date: | 2016/09/17 |
Reviewed by: Lois
Excellent service, very good driver -personable and exactly on time - actually a few minutes early!
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2017/05/28 |
Activity Date: | 2017/05/25 |
Reviewed by: ジュリアン
お天気が心配でしたが、飛び立つ頃には晴れと曇り。最初のオリエンテ―ションは、早口の英語で、ついていくのが難しかったですが、要領だけは何とかわかりました。曇りと、時々霧?の中を海岸線に沿って進みました。ところどころに岩の割れ目から見える、溶岩にびっくりと興奮。火口からは溶岩が赤く燃えているのが分かり蒸気もあり、、良く見えるようにと、何度もパイロットが旋回してくれました。英語もまあまあわかりました。天気がよかったら、もっと良かったのかはわかりませんが、午前中は、天候が悪くツアー自体がキャンセルだったようなので、予約しているものにとっては、ラッキーでした。四人乗りのヘリでしたが、家族三人だけだったのも良かったです。もう一台は二組のカップルが乗っていたのですが、狭かったようです。でも乗り込む前は、他人のような雰囲気だったのに、降りてきたら硬い握手をしていたので、同じ体験したもの同士のつながりのようなものも感じました。
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Packages: | キラウエア火山と壮大な自然/扉なしヘリ遊覧(2017年12月14日までのご参加) |
Attended as: | Families |
Posted on: | 2017/05/27 |
Activity Date: | 2017/05/22 |
Reviewed by: Lianne & Ron
We had an awesome time with captain JC and Kevin. I went on dolfin discovery the day before and didn't even see the dolfin and captain JC found for us a shark, 3x dolfin and bring us to a place where the turtles are. In one word AWESOME, mahalo and aloha from the Netherlands
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Packages: | 5-hour South Kona Expedition with Lunch (3 Snorkel Stops) |
Attended as: | Couples |
Posted on: | 2017/05/27 |
Activity Date: | 2017/05/22 |
Reviewed by: Lianne & Ron
We had an awesome tour with Lee, passionate how Lee tells about the history of the vulcano. Private tours are much better then a group one in this case is my opinion. It's well worth spending money for a private VIP tour and Lee is the person for it, mahalo and aloha from the Netherlands
Aloha Lianne and Ron! It was an absolute pleasure to serve you both and we are truly happy that you enjoyed our tour and services. Mahalo from the Big Island and have a wonderful rest of your summer! Wild Orchid Tours
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Packages: | 6-Hour Private Van (8 to 14 passengers) |
Attended as: | Couples |
Posted on: | 2017/05/27 |
Activity Date: | 2017/05/19 |
Reviewed by: Lianne
I had an awesome expierence with the Manta Ray swim in front of our hotel.
Aloha, thank you for taking the time to review your trip. We are so happy to know you enjoyed it. Mahalo!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Solo Travelers |
Posted on: | 2017/05/27 |
Activity Date: | 2017/05/21 |
Reviewed by: Bill
We had an exceptional time. Our tour guide was well versed on all the sites we visited. He interacted with our family and made the tour very informative as well as fun. Would definitely recommend.
Aloha Bill and family! Mahalo for your comment and review. We are a family business and therefore have a natural appreciation for other families, thank you for trusting our services. We are so pleased that your family had fun - it was simply a lovely pleasure to welcome you to the Big Island. All the very best, Mahalo nui loa
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Packages: | 6-Hour Private Van (8 to 14 passengers) |
Attended as: | Families with Young Children |
Posted on: | 2017/05/26 |
Activity Date: | 2017/05/23 |
Reviewed by: ビッグアイランドすごい
ハワイ島に到着した日の予約でした。お客さんはほとんど外国の人で、大勢の人が並んでいました。天気が良くなくて 並んでいる時に簡易ポンチョが配られていました。家内のポンチョはちょっと不良品だったようで 着るのに苦労していると 周りに並んでいた外国の方が 何人も手伝ってくれてやっと着用できました。楽しい思い出です。 肝心のショーの方は、食事をとってきた頃から雨が激しくなりドリンクも水っぽくなってしまったので 飛行機の疲れもあってショーが始まったころに退席してしまいました。残念!! 外国の方は雨もなんのその 皆さん楽しまれていたようです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/05/26 |
Activity Date: | 2017/05/17 |
Reviewed by: くるみ
私は4月末に、家族四人&私の父と母、の合計6人で参加しました。
目的地に着くまでの一時間程、船の旅も気持ちよく楽しいものでした。ドリンクやスナックが用意されていて、自由に取りに行く形でした。
スタッフの方々もとても明るく親切で、それぞれにあったサイズのシュノーケル、フィンも手際よく用意してくれました。
キャプテンクックの記念碑がある湾に到着し、いよいよシュノーケルです。
娘は6歳、私の父は66歳だったので出来るか心配していましたが、浮き輪や体に巻き付ける浮具がたくさん用意されていたので、安心して楽しめました。海は少し冷たかったですが、カラフルな魚がたくさん見れて良かったです。
帰りの船ではイルカの群れに遭遇しました。あちこちからイルカがたくさん集まってきて、船と並んで泳いだり、周りでジャンプしたり、、
20分ほどイルカの可愛い姿や仕草が見れて、
とっても感動しました。
本当に素敵な思い出がたくさんできました。
次回、ハワイ島に行くときは必ずまたフェアウィンド号のシュノーケルツアーに参加したいと思います。ありがとうございました。
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Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
Attended as: | Families with Young Children |
Posted on: | 2017/05/24 |
Activity Date: | 2017/04/25 |
Reviewed by: Kali
This was one of our favorite adventures during our time in hawaii! Our guides were awesome and we loved getting to see the beauty of the Waipio Valley while riding horses! Highly recommend this for anyone who loves the outdoors and loves a good adventure!!
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Packages: | Afternoon Ride |
Attended as: | Couples |
Posted on: | 2017/05/24 |
Activity Date: | 2017/05/20 |
Reviewed by: Chris P
Great day, great crew. Extremely safety conscious company. We had a rough ride a fair way so it was good to feel in safe hands. Saw many dolphins and a few turtles too.
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Couples |
Posted on: | 2017/05/22 |
Activity Date: | 2017/05/12 |
Reviewed by: Marg from Australia
We travelled from Australia with our friends and took a helicopter tour of the volcano. The trip was amazing !! The pilot was informative and very knowledgeable. He had some great jokes and made us feel very safe. I would really recommend this trip to anyone.
Aloha Marg, Thank you for making the long trip out to visit Hawaii! So great to hear that you had such a memorable experience. Great selfie by the way!
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Couples |
Posted on: | 2017/05/22 |
Activity Date: | 2017/05/18 |
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Aloha Lisa, the Circle of Fire is one of the "hottest" tours we have right now! Great to hear that your family was able to experience it and to see what formed the archipelago of the Hawaiian Islands. Hawaii Island is the youngest of all the major islands; we hope you have a chance to visit her older siblings and see what they have to offer from the sky!