DrJPaulWede's activity reviews | Book tours, activities & fun things to do on HawaiiActivities.com

Fun Kauai Luau

My wife and I had a fun and entertaining experience at the Smith Family Luau. Transportation by bus was prompt from the Nawiliwili cruise pier. We were greeted with shell leis and had a quick tram tour of the gardens. My wife absolutely loved taking photos of the gardens flora. After the tram ride we watched the roasted pig be unearthed from the underground cooking pit. Then we went to the large pavilion where pre-dinner cocktails were served. I saw the crowd and said to myself “oh brother”, but the bartenders had a system set up that made the lines move quickly and getting drinks was no problem. We we called up by tables for the buffet, which also moved quickly, and the authentic Hawaiian fare was delicious! During this time we were entertained with Hawaiian music and dance. After the delicious food and drink, we walked over to the amphitheater to view the evening dance entertainment. As it was well after dark, the stage was lit and had a live band playing most of the dance numbers. We were treated to native Hawaiian, Tahitian, Philippine, Japanese, and Maori dances. After the show, we made our way to the buses and back to the pier. The entire experience took about 4 hours.

Recommendations include wearing bug spray, especially for the outdoor show, and if you would like a leisurely, extensive tour of the gardens, get there before 5 o’clock, to beat the crowds and the sunset.

I’d like to take this opportunity to thank Veltra. When we got to the site, the operators mistakenly charged us for transportation, which had already been paid in the original purchase. As we were a “captive audience” at the time, I went ahead and paid it again, and would sort it out later. The next day, I received an email from Veltra stating that they caught the error, and would refund the amount to my credit card. A few days later, I received the credited amount. I didn’t have to lift a finger. Now that’s proactive customer service!