Despite flight issue, they made sure we got our Leis!
We had a flight number change after United bought some other airline and we arrived with nobody waiting for us for our lei greeting. After a few minutes I realized what happened and we went to our hotel. I was planning on calling them to beg for a refund when I got a call from their office. When I explained what happened, they offered to meet us at our departure gate when we switched islands. I thought this was a great solution and was really appreciative of the extra effort.
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| Attended as: | Families with Young Children | ||
| Posted on: | 2013/07/09 | ||
| Activity Date: | 2013/06/10 | ||
| See individual review | |||
Helpful
Four Winds Deluxe Molokini Snorkel Tour with Breakfast, Taco Bar Lunch & Drinks / 乗り合いプラン / 市内指定ホテル送迎付き
These guys were just great!
We had gone on a Molokini excursion once before using another company, who were great as well, but this time we had a 5 year old with us and the glass bottom boat was very appealing. The entire cruise and snorkel/snuba was fantastic. If you're planning on getting a disposable underwater camera, save your money. They had underwater digitals for rent and the rental fee includes transferring your photos to a disc for you.
The crew really was fantastic, but I must give special mention to a young woman named Anna! We weren't planning on taking our 5 year old in the water and didn't even bring her bathing suit. Anna saw her and asked if she wanted to get in the water. When told of her lack of swimsuit, Anna said to just "go Hawaiian" (underpants and shirt) she gave my daughter her own diving shirt and then took her out on one of the snorkel rafts with the window. I didn't even know they had these rafts. She was great and if you read this Anna, your friend Adison says hello!
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| Packages: | 乗り合いプラン / 市内指定ホテル送迎付き | ||
| Attended as: | Families with Young Children | ||
| Posted on: | 2013/07/09 | ||
| Activity Date: | 2013/06/17 | ||
| See individual review | |||
Helpful
