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Despite flight issue, they made sure we got our Leis!
We had a flight number change after United bought some other airline and we arrived with nobody waiting for us for our lei greeting. After a few minutes I realized what happened and we went to our hotel. I was planning on calling them to beg for a refund when I got a call from their office. When I explained what happened, they offered to meet us at our departure gate when we switched islands. I thought this was a great solution and was really appreciative of the extra effort.
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Attended as: | Families with Young Children | ||
Posted on: | 2013/07/09 | ||
Activity Date: | 2013/06/10 |