Reviewed by: Katie & Ben
We had a blast! Beautiful views and the only way to really see the lava inside the volcano! I'm so glad we did the helicopter tour instead of the one without!
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/05/14 |
Activity Date: | 2017/05/08 |
Reviewed by: Detroiter
Welcome was great, young lady was very personable....walked us to baggage claim and gave us several ideas if things to do....She was great a geart first impression to Hawaii, you should be proud to have her on your staff.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/05/12 |
Activity Date: | 2017/05/07 |
Reviewed by: Anne H.
I wolud recomend this to every one. The flower leis were beautiful and smelled so good. The lady that greeted us and presented us with our leis was so friendly and helpful. she gave us a warm aloha greeting and welcomed us to Hawaii. She offered to take picutres of us with our leis and helped us get our bags. She made us feel like friends coming to visit.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/05/06 |
Activity Date: | 2017/04/27 |
Reviewed by: Allan
45 minute wait for transport pretty pathetic.No organisation at airport end.
Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2017/04/23 |
Activity Date: | 2017/03/27 |
Reviewed by: The Alexanders
Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2017/04/18 |
Activity Date: | 2017/04/12 |
Reviewed by: Heather
The helicopter ride was amazing! Absolutely unbelievable and breathtaking. The motorcoach bus tour was a bit longer than we expected it to be plus you can only see so much volcanic rock in one sitting before you feel like you've seen it all. But the views were unforgettable. The guides for both the helicopter and bus tour were informative, knowledgeable and made the trip fun. I highly recommend it!!
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/04/18 |
Activity Date: | 2016/09/22 |
Reviewed by: Shakeidra
Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2017/03/29 |
Activity Date: | 2017/03/26 |
Reviewed by: Jan Goldberg
Perfect way to arrive in Hawaii! Beautiful leis from me & my daughter in law.
Aloha Jan!
Thank you for your wonderful review! Your greeter, Marlyn, was wondering how everything went with your family vacation! She had enjoyed presenting the leis, and we hope it was a great start to your vacation!
Mahalo!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/03/18 |
Activity Date: | 2017/03/11 |
Reviewed by: Marsel
It was very sucesefull suprise for my son and his girlfriend! Mahalo
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Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2017/03/14 |
Activity Date: | 2017/03/11 |
Reviewed by: HulaHoney
The greeter was right on time. She had a sign with my name, a chocolate and an informative sheet. It was more than I expected. I would recommend this company to others.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/03/08 |
Activity Date: | 2017/02/26 |
Reviewed by: Alari
I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/03/07 |
Activity Date: | 2017/03/03 |
Reviewed by: Star
I wrote a review on the other Lei Greeting, the young lady was wonderful, very professional, very friendly, very warm helpful with everything!!!
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Packages: | Classic Kukui Nut Lei |
Attended as: | Families with Young Children |
Posted on: | 2017/02/28 |
Activity Date: | 2017/02/18 |
Reviewed by: Star
This was so GREAT the kids and adults that had never been to Hawaii thought it was GREAT!!! The young lady was wonderful!!! She took us to baggage pick up and to the place where we picked up our shuttle. Wonderful!!!!
Aloha Star!
Thank you for taking the time to reply to us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. Our lei makers will be notified of your wonderful review, and I am sure they will be ecstatic to provide more quality leis for years to come.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2017/02/28 |
Activity Date: | 2017/02/18 |
Reviewed by: Jo and Russ
This company was everything they said. On time with an accurate description and follow through of the tour. Professional all the, from booking to the day of tour.
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/02/19 |
Activity Date: | 2017/01/28 |
Reviewed by: Wendy Pomerantz
This was a big hit with my husband. He was visiting his son for the week and when he got off the plane there was a sign with his name on it. I wanted to surprise him for his Birthday. He went up to the man and was surprised with a lei with nuts and shells and a flower lei. Such a nice surprise. The gentleman was very personable and talked with David about his stay. I highly recommend this company.
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Packages: | Classic Kukui Nut Lei |
Attended as: | Solo Travelers |
Posted on: | 2017/02/13 |
Activity Date: | 2017/01/22 |
Reviewed by: Gillespie
We came with a couple who had not yet experienced Hawaii. To be welcomed with the beautiful leis and friendly and helpful people, gave us the start we were hoping for. Thank you so much, for the great products, but even more for the true reflection of the "Aloha" spirit!
Aloha! Thank you for taking the time to inform us of your lei greeting! The image of all of you being happy is so priceless! Your greeter, Rumalynn, is a great example of genuine Hawaiian hospitality, and we enjoyed assisting you with this lei greeting from start to finish! We hope you had a wonderful time here on our islands, and we look forward to having the opportunity to serve you again in the future!
Mahalo!
-- Jesse I.
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Packages: | Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/21 |
Reviewed by: Pete J
Overall the tour was well organised and professional. However due to low visibility from low cloud and rain, the helicopter part of the tour was cancelled and refunded. Since the hotel pick up was 6am, we had already flown to the big island before that decision was made, therefore the package became just an expensive day trip bus ride. We would have preferred to cancel the whole trip if we had known the helicopter portion was not gonig ahead, althought that is the decison of the pilots.
The bus tour and guide was very good and knowleldgeable and could not fault what we did experience.
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/01/31 |
Activity Date: | 2017/01/24 |
Reviewed by: Popeye
It rained continually all day which was disappointing so we could not see a lot so I will not at any comments on the actual tour. Pre ordered a cheese burger for lunch but this was not on our menu.
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2017/01/27 |
Activity Date: | 2017/01/23 |
Reviewed by: Kitty
The tour itself was really good, interesting and informing. All of the employees that took care of us were helpful and kind. The problem was the scheduling from Oahu to Kauai. We had to be picked up at 4:30 a.m. At our hotel. The plane left at 6:00 a.m. We got to Kauai at 6:40 a.m. And had to wait until picked up by tour guide at 8:40 a.m.. There were others that left our hotel at 7:00 and arrived to have guide pick them up on time. We also were told (on the tour guide was told) the wrong place at the airport to pick us up. All of that was very stressful. If they could correct the scheduling then it is a worthwhile tour.
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Packages: | via Island Air |
Attended as: | Couples |
Posted on: | 2017/01/07 |
Activity Date: | 2017/01/04 |
Reviewed by: Tracy T
After a very nice spring break trip for my daughter and her friend, we took a limo back to the airport. It was a great experience and the driver was on time and pleasant.
Thank you very much for your positive comment. We will convey this to your Chauffeur. We look forward to your next visit to Hawaii.
If you have a chance, we would love to have you write a positive review on https://www.yelp.com/biz/platinum-limousine-honolulu
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Packages: | [Departure] Hotel/Pier to Airport (Luxury SUV) |
Attended as: | Families |
Posted on: | 2017/01/03 |
Activity Date: | 2016/03/26 |
Reviewed by: Tracy T
I rented a Limo for my daughter and her friend (and myself of course). They had a blast playing with the lights and listening to their music. It made the long ride enjoyable. The driver was very helpful.
Thank you for your positive feed back. We really appreciate hearing stories from guest. If we can be of assistance to you in the future, please contact your Veltra representative again.
If you are an active user of Yelp, we would also appreciate if you could post your experience. (https://www.yelp.com/biz/platinum-limousine-honolulu)
Thank you again.
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Families |
Posted on: | 2017/01/03 |
Activity Date: | 2016/03/21 |
Reviewed by: Tracy T
The ride was a great experience for my Husband and I. The driver was very helpful and courteous. Our plan was a little late and the driver waited and made sure he found us. The car was clean and we arrive promptly to our hotel.
Thank you for your positive feed back. We really appreciate hearing stories from guest. If we can be of assistance to you in the future, please contact your Veltra representative again.
If you are an active user of Yelp, we would also appreciate if you could post your experience. (https://www.yelp.com/biz/platinum-limousine-honolulu)
Thank you again.
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Couples |
Posted on: | 2017/01/03 |
Activity Date: | 2016/07/21 |
Reviewed by: Tracy T
The ride was a great experience for my Husband and I. The driver was very courteous and on time.
Thank you for your positive feed back. We really appreciate hearing stories from guest. If we can be of assistance to you in the future, please contact your Veltra representative again.
If you are an active user of Yelp, we would also appreciate if you could post your experience. (https://www.yelp.com/biz/platinum-limousine-honolulu)
Thank you again.
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Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
Attended as: | Couples |
Posted on: | 2017/01/03 |
Activity Date: | 2016/07/24 |
Reviewed by: Keith Warner
What a great day. The flight was great, pilot was fantastic.
Would highly recommend.
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Packages: | 50-min Blue Skies of Oahu Flight |
Attended as: | Solo Travelers |
Posted on: | 2017/01/01 |
Activity Date: | 2016/12/24 |
Reviewed by: Darjan
Everything was perfect, our was late for 2 hours but girl wait for us. Very helpful for finding transportation for hotel.
Aloha Darjan!
Thank you for taking the time to reply to us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. We do our best to be there for you, so we deeply appreciate that everything went well for you despite the delay.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/01/01 |
Activity Date: | 2016/12/29 |
Reviewed by: Tara Stricklen
just like in the movies... a greeting when you walked off the plane.
Aloha Tara!
Thank you for taking the time to reply to us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2016/12/27 |
Activity Date: | 2016/12/04 |
Reviewed by: John
As always your service is over and beyond expections !!!!
Thank you very much for your positive comment. We will convey this to your Chauffeur. We look forward to your next visit to Hawaii.
If you have a chance, we would love to have you write a positive review on https://www.yelp.com/biz/platinum-limousine-honolulu
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Solo Travelers |
Posted on: | 2016/12/12 |
Activity Date: | 2016/11/14 |
Reviewed by: Edward
Our greeter was waiting for us even though our plane was late. She took a picture for us and guided us through the airport. Thank you.
Aloha Edward!
Thank you for taking the time to share your experience with us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. Our greeter will be thrilled to hear about your review and she will be sure to continue giving her aloha to all of our guests into the beautiful islands.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/12/10 |
Activity Date: | 2016/12/07 |
Reviewed by: Jennifer & Jim
Thank you so much for the lei greeting! My husband was surprised and that is exactly what I was going for. They held up so well, stayed alive and well for our entire 10 day stay on the island and are still alive and well after making the 3,000 mile trip home! Thank you for making our first trip to Hawaii so memorable right from our arrival! I would recommend this to anyone visiting.
Aloha Jennifer and Jim! Thank you for taking the time to reply to us! It is wonderful that your greeter, Rumalynn, was there to hand you everything you had ordered! Rumalynn is a very "loko-kine" girl who has nothing but Aloha in her veins. I am glad that you were pleased with her services, and I will definitely inform her of your beautiful reviews.
Mahalo!
-- Jesse I.
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Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
Attended as: | Couples |
Posted on: | 2016/11/27 |
Activity Date: | 2016/11/11 |
Reviewed by: Erica
Absolutely amazing! Overall Tour was very well organized and the views breathtaking! Leroy our tour guide was the best!
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2016/11/22 |
Activity Date: | 2016/11/19 |
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Aloha Anne,
Thank you so very much for taking the time to share your experience with our services! I will be sure to notify the greeter the effect she had when meeting you at the Honolulu International Airport, and I will also let the lei makers know your comment on the leis! Thank you thank you and have a wonderful week!
Mahalo!