Reviewed by: Jim
I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2021/11/17 |
Activity Date: | 2021/11/15 |
Reviewed by: Regina
We enjoy this tour each time we take it. We brought our mom and wanted her to experience the sites of the island. Chelsie was very knowledgeable with details about the different stops, as well as along the route. I would recommend this tour to anyone with plans on visiting Oahu.
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Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
Attended as: | Couples |
Posted on: | 2021/11/17 |
Activity Date: | 2021/08/02 |
Reviewed by: David
Our tour guy big Anthony was very funny. He also helped us to understand more about Hawaii culture. We really enjoyed the tour. The Waimea falls was our favorite. First time we saw some beautiful flowers that only can be seen in Hawaii. We will recommend the tour to our friends in future.
Aloha David,
This is so heartwarming to read. We are thankful that you enjoyed yourselves. Thank you for sharing your review and Mahalo for your recommendation.
We are very grateful,
Team E Noa
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Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
Attended as: | Couples |
Posted on: | 2021/11/17 |
Activity Date: | 2021/08/31 |
Reviewed by: Stan bird
I booked for the temple and the falls
Our drivers knowledge and love of the island was what I appreciated the most
Aloha Stan,
We are very happy to hear of your enjoyment. Thank you for spending your day with us, we are most grateful.
Mahalo!
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Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
Attended as: | Couples |
Posted on: | 2021/11/17 |
Activity Date: | 2021/11/07 |
Reviewed by: Holly Westog
It started out with the driver arriving more than an hour late. He had to use the bathroom upon arrival which delayed us by another 15 mins. We had to rush through everything g. There was no swimming at the waterfall. We walked up to it turned around and walked back. Got to Dole in time for whip to jump back in the van to air in traffic for 1.5+ hours. There was no air conditioning and the speakers didn’t work. We were HOT with no tour/history lesson. HORRIBLE!!
Dear Holly,
Your complaint is very concerning to us. We understand your disappointment and hope you will accept our sincerest apologies. It’s important to us that our guests are more than satisfied and we wanted to let you know that although this reply is late, we did go ahead and resolve the air conditioning and speaker issue immediately.
We spoke to the driver and he was provided with the necessary corrective steps to ensure this will not happen again.
Thank you for your honest feedback as we were very grateful that you joined us. We hope we have a future opportunity to show you our improvements. Until then, please stay well.
Mahalo!
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Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
Attended as: | Families |
Posted on: | 2021/11/15 |
Activity Date: | 2021/06/21 |
Reviewed by: Dianne Cotts
Our driver, Chelsie, was fabulous! I am giving this tour 4 stars because she deserves the stars! Very interesting and informative tour of the Island. As for the transportation…you definitely need to invest & updated the buses with better air conditioning. It was fully packed, not one spare seat on the bus…and the air conditioning was inadequate to keep the bus at a comfortable temperature.
Aloha Dianne,
Thank you for your honest review and for bringing the air-conditioning to our attention. We will be sure to have our maintenance crew check it out. We appreciate the time you have taken and are grateful that you joined us. We hope your visit to Oahu, the Gathering Place, was an enjoyable one.
Mahalo and stay well!
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Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
Attended as: | Couples |
Posted on: | 2021/11/15 |
Activity Date: | 2021/11/11 |
Reviewed by: Barry
How can you visit Honolulu and not see Pearl Harbor and the Missouri. Trip started off badly as our bus was over an hour late. It meant things we were supposed to see on the way to Pearl Harbor was squeezed in on the way back. Not good when you have made dinner cruise plans with the same tour company. Guide Ru Ru was pleasant but brushed aside the delay as being on “Hawaiian time.” Wish we had more time to spend at the Missouri.
Aloha Barry,
Thank you kindly for sharing your honest feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will definitely learn from, as it will allow us to provide the corrective steps and change in procedures to ensure this will not happen again.
On behalf of the staff and management here at E Noa Corporation, we hope your overall visit to Hawaii was an enjoyable one. Please stay safe and take care.
Mahalo!
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Packages: | [7:30 AM] Waikiki Departure |
Attended as: | Couples |
Posted on: | 2021/11/15 |
Activity Date: | 2021/10/19 |
Reviewed by: Chavez Family
Totally worth every penny, the food and entertainment made our vacation one to remember. Lot’s of fun for the whole family. Great way to end a beautiful family vacation.
Aloha Chaviz Family, Thank you so much for taking time to post your review of your evening with our family at Germaine's Luau. We have 3 generations of family members working there and hope you felt a part of our family that night !! We hope you will share your pictures and comments with us on our Facebook page...Germaine's Luau & Special Events. We hope you will be able to visit us again sometime in the future when we are back to normal. You will notice some additional fun moments that we weren't allowed to do at this time due to the guidelines in place for us to follow. We appreciate you choosing Germaine's Luau as a fun activity while on your family vacation here on our beautiful island!! Mahalo, Germaine's Luau Ohana...
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Packages: | Original Package: 2 Drinks & Shell Lei |
Attended as: | Families |
Posted on: | 2021/11/09 |
Activity Date: | 2021/07/24 |
Reviewed by: Cecilla (Cece)
This is my first Luau in Hawaii and my boyfriend and I absolutely enjoyed it! The location was spot on. We loved the location, since it was in front of the beach. The venue gave us a tropical vibe. When it came to the food I wasn't too sure if I would enjoy the kalua very much because I am not a porky person. However, after seeing my boyfriend eat the kalua I gave in and tried it myself. Surprisingly it was quite delicious! Too be honest, the food at Germaine's was spot on! Despite the salad, I wasn't to fond of it. Other than that, it sort of reminds me of L&L's lol. I love the idea of giving each person a ticket for one free drink, I thought that was a nice gesture. My favorite part of the evening was the fireshow and the show's overall! The dancers, story, history, and the people were all beautiful. My only wish was that their were more males show haha. I mean, I love the hula girls but where are the mens! Overall, I will definitely come back here with my friends and families..venue, food, and the experience did not disappoint at all. Thank you Germaine's for your great hospitality! Aloha, Cece
Aloha Cece, Thank you for taking the time to write about your experience at our family luau. I'm happy you took the chance and tried our "Kalua" or roasted pig, that was cooked traditional way in our underground oven, called an "Imu". It does have a different taste when it's cooked that way. Our salad is made real "local" style, usually macaroni & potato together, and similar to L&L but glad you enjoyed everything else overall. We have added a few more male dancers, as several of our male dancers are also in the Military reserves so not always available. We hope you will return one day and visit us again!! Loved your photos, and hope you will post them to our Facebook page at Germaine's Luau & Special Events or post your comments on Yelp or Trip Advisor....#experienceohana, #germainesluau Mahalo, Germaine's Luau Ohana
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Packages: | Original Package: 2 Drinks & Shell Lei |
Attended as: | Couples |
Posted on: | 2021/11/09 |
Activity Date: | 2021/07/15 |
Reviewed by: Tito
It was a great time to bring my wife to this show. She had never been to a luau before and this was a great experience. The food was standard pre-prepared fare but the entertainment was excellent.
Aloha Tito,
Thank you so much for your comments, and for bringing your wife to experience our luau. Our food is a variety of island favorites, with some Hawaiian style prepared dishes, however, we're sorry you felt it was standard. When you're preparing food for such large numbers, it may not be up to your standards. It sounds like you enjoyed the evening overall, and for that I'm happy. Our entertainers work hard at their talent, so I'm so happy that you felt it was excellent! We hope you will share your photos and comments with your friends and family, and maybe even post some on our Facebook page at Germaine's Luau & Special Events! #experienceohana, #germainesluau....Mahalo, Germaine's Luau Ohana
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Packages: | Original Package: 2 Drinks & Shell Lei |
Attended as: | Families |
Posted on: | 2021/11/09 |
Activity Date: | 2021/07/21 |
Reviewed by: MissinHawai’i
We have done a couple of other Luaus since the pandemic, and this by far is best one so far that is closet to a normal luau prior to covid. We got the plumeria package, totally worth it. The show was spectacular and food was great! Compared to other luaus completely recommend Germaines and would do this again. Booked through Veltra, it was easy and seamless.
ALOHA MissinHawaii, So happy that you were able to make a trip over to our beautiful island, and that you chose to spend an evening with our Ohana at Germaine's Luau!! We really appreciate you taking the time to write your comments about your experience! We also appreciate that you booked thru Veltra, as we love their staff as well, they do a great job there! If you have time, we hope you will post your comments online at Yelp or Trip Advisor, since we know you did attend our luau recently and maybe do #experienceohana, #germainesluau....We hope you will come back sometime in the future and visit us again! Sincerely, Germaine's Luau Ohana
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Packages: | Plumeria Package with Transportation: VIP Seating, 3 drinks & Kukui Nut Lei |
Attended as: | Couples |
Posted on: | 2021/11/09 |
Activity Date: | 2021/10/13 |
Reviewed by: Lisa
The crew and performers were amazing! The dinner its self was very good! Over all my favorite memory of our time in Waikiki! Dancing on a ship can be tricky tho! Lol
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2021/11/06 |
Activity Date: | 2021/10/13 |
Reviewed by: Falawn
Dinner was good and the drinks and we just love the Hawaiian dancers and the entertainment they provided. Definitely a must do when visiting Hawaii.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2021/11/01 |
Activity Date: | 2021/10/30 |
Reviewed by: Ed From PHX
Went as 2 couples to the show and it was a blast. We got two free Mai Tai's each and they were good, not watered down. The show was AWESOME, it told a lot of history and the Chief was quite funny. The fire spinning was great and very cool. They have a few world champions doing the show.
It is buffet style, and they have two different lines when you go to the buffet. There is a Pick your own food, and a server prepared plate. The server prepared they give you a little of each things. You can go back later and get more of what you want. The Pick your own food is slow and it will take time, but the other line is very very quick.
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Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
Attended as: | Couples |
Posted on: | 2021/10/26 |
Activity Date: | 2021/10/03 |
Reviewed by: Okie4Sure
My Family and I didn’t really know what to expect with this cruise; we picked the deluxe lobster and steak dinner…. We were thoroughly impressed all the way with the deliciousness of the meal to the entertainment and the Polynesian culture dances! The service was impeccable, the people were very friendly and the cruise was beautiful especially the view of Diamondhead! I felt like the ship was in great condition and looked very nice too! I highly recommend!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2021/10/23 |
Activity Date: | 2021/10/21 |
Reviewed by: Pete, Tina and fam
Excellent service, food and entertainment!!! I recommend this to everyone.
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2021/10/23 |
Activity Date: | 2021/10/21 |
Reviewed by: Barry
Great place to visit. Highly recommend going but honestly will next time rent a car or take an Uber and just pay at the park or on line for tickets. We went with buffet and stayed for the show. Things could get hairy at the end because the bus you arrive in may not be the same you head back on. There are multiple buses waiting and you have to ask each driver if they are going to your stop. We were very lucky to hit the right bus on the first try. Need a better system. Great place to visit with kids. Folks there are super friendly.
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Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & "HA Breath of Life" Show |
Attended as: | Couples |
Posted on: | 2021/10/22 |
Activity Date: | 2021/10/21 |
Reviewed by: Birsa
This luau was nothing short of awesome! The chief is awesome and so hilarious. Food was pretty delightful too! Would certainly recommend to a friend who is heading to Oahu!!
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Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
Attended as: | Families |
Posted on: | 2021/10/15 |
Activity Date: | 2021/10/13 |
Reviewed by: Rose
I highly recommend this service!! It was the biggest smile I've seen on my husband in a long time! It was our 30 year anniversary Hawaiian trip and after that long flight, it was delightful to get a true Hawaiian greeting!! The young lady was gracious and very informative! She directed us straight to the shuttle service send took several pictures for our memory book. The flowers lasted 5 days and kept our condo smelling like a sunny floral garden.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2021/10/09 |
Activity Date: | 2021/09/16 |
Reviewed by: AJ Black
The Polynesian Cultural Center is a beautiful, fun, living museum. Pacific Island Native people use songs and traditional dances to tell the stories of their culture. They have reverence for the Islands and also have fun showing the beauty and fun of their heritage. We visitors are referred to as “Family”. We are made to feel very welcome and are invited to participate in crafts, dance and games with the Island people. The Buffett and the show are wonderful. Thank you!!!
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Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & "HA Breath of Life" Show |
Attended as: | Families |
Posted on: | 2021/10/07 |
Activity Date: | 2021/10/05 |
Reviewed by: Matt soto
That was an amazing luau! Definitely will have to do it again! The food was delicious and the performances were awesome!
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Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
Attended as: | Families |
Posted on: | 2021/10/05 |
Activity Date: | 2021/10/03 |
Reviewed by: JannaD
This was a great experience! We had Cousin T as our guide on sexy bus #2. Fun time on the bus both ways.
The luau was great. The activities were Hulu lesson, bowling and spear throwing. Those were a bit boring honestly.
The food was very good and plentiful. Due to COVID restrictions there was not a buffet. The food was handed out pre plated in the buffet line. The food was very tasty. I don’t agree with other reviews that said it was like cafeteria food.
It was a little rainy off and on and they handed out rain ponchos which was nice. The show was good, especially the fire dancer.
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Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
Attended as: | Couples |
Posted on: | 2021/10/03 |
Activity Date: | 2021/09/25 |
Reviewed by: Megan Rish
The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2021/10/02 |
Activity Date: | 2021/09/12 |
Reviewed by: Megan Rish
We had a wonderful time! The cousins made sure everyone felt like family. We will definitely be coming back! Everything was so amazing and the food was very yummy!
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Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
Attended as: | Couples |
Posted on: | 2021/10/02 |
Activity Date: | 2021/09/11 |
Reviewed by: KMcKay
While we enjoyed the Polynesian Cultural Center overall, this day was entirely too long for our taste. There really wasn't much to do at the center to fill up our time, so we just sitting around waiting for the Luau dinner. And, the gift shop is on the other side of the entrance, so we couldn't even shop to kill time, which we would have loved to do.
The Luau was delicious, especially the welcome drink in the pineapple. And, the show was fantastic, but we were tired of being there all day.
So, if you want to waste a full day in paradise with not much to do, then this is the excursion for you.
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Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
Attended as: | Couples |
Posted on: | 2021/10/01 |
Activity Date: | 2021/09/20 |
Reviewed by: Rocio
Beautiful show; the logistics perfectly panned. Food was also great.
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Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
Attended as: | Friends |
Posted on: | 2021/09/25 |
Activity Date: | 2021/09/01 |
Reviewed by: gw/cw
HAD A GREAT TIME. IT WAS NICE TO LOOK AT THE DIFFERENT CULTURES AT OUR OWN PACE. SPENT THE WHOLE DAY THERE. THE LUAU AND BUFFET WAS STUNNING. THANK YOU FOR A GREAT TIME. THE SHOW WAS ALSO AWESOME.
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Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
Attended as: | Couples |
Posted on: | 2021/09/22 |
Activity Date: | 2021/09/18 |
Reviewed by: Natalie P.
Doing things during COVID-19 can be a real pain in the butt, but the organizers for Chief’s Luau made it very easy. This show is awesome! The Chief is so funny & warm, & you can tell he’s a good guy. The food was delicious, but I wish that some things were a little warmer, like the noodles & the sweet potato bread. I recommend going through the customization line, since you can just tell them you don’t want the fish or the chicken or whatever. The show was fun & entertaining & I think it’s worth every dollar I paid! I would totally see it again.
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Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
Attended as: | Families |
Posted on: | 2021/09/22 |
Activity Date: | 2021/09/20 |
Reviewed by: Another Ohana!
We celebrated my sisters 50th Anniversary on board. It was fantastic!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2021/09/14 |
Activity Date: | 2021/09/11 |
Reviewed by: Annette
It was the last night of our Hawaii vacation and the cruise was beautiful! The food was very good and the sunset was just breathtaking! Our waiter, Denny, made sure we had everything we needed. He took care of all of his other tables with the same attentiveness. The performers were truly professional. And my daughter said "Yes" when her boyfriend asked her to marry him!
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Packages: | Casual Star Dinner: 3-Course Crab Leg, Steak & BBQ Chicken & One MaiTai Cocktail |
Attended as: | Families |
Posted on: | 2021/09/13 |
Activity Date: | 2021/09/01 |
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Aloha Regina,
Thank you for sharing your beautiful photos! And Mahalo for including your mom, we loved sharing our island with her too! We are very grateful for your continued support and consider you 'ohana (family). We appreciate your recommendation and look forward to your return. Until then, please stay well!
Mahalo!