Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Overall Rating
4.21
nothing special mini bus was dated , driver was not very friendly
Reviewed by: Sally, 2019/02/20The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.
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| Attended as: | Couples |
| Activity Date: | 2019/02/17 |
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Update uncomfortable seating
Reviewed by: Sally, 2019/02/10Seats were old and uncomfortable shuttle needs padding added to the seats, shuttle temperature was to hot by the time we were dropped off, driver was informative for those that had not been here
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| Attended as: | Couples |
| Activity Date: | 2019/02/07 |
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Hotel to airport
Reviewed by: Stan, 2019/02/07The return to the airport was fine, as was the delivery to the hotel.
The service is very good. Will use again.
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| Attended as: | Couples |
| Activity Date: | 2019/02/04 |
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Airport to hotel.
Reviewed by: Stan, 2019/01/18The gentleman met us near the carousel, he had a cart to take our luggage to the bus.
We are happy with the service and will do this again
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| Attended as: | Couples |
| Activity Date: | 2019/01/15 |
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Very nice group of folks
Reviewed by: Maria, 2019/01/09Very nice group of people, driver was excellent , we will definitely recommend and use in the future visits to the island
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| Attended as: | Couples |
| Activity Date: | 2019/01/03 |
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Long wait at arrival
Reviewed by: Ann Tune, 2018/11/05We were there as advised but waited a long time for others who were on their phones and then waited a long time for a shuttle bus to take us to Waikiki,
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| Attended as: | Couples |
| Activity Date: | 2018/11/02 |
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easy way of transport
Reviewed by: Anne Holland , 2018/11/03We arrived an hour early, but we could get our transport right away. roberts checks arrival time based on flight number. driver is accomodating, very nice and a safe driver.
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| Attended as: | Friends |
| Activity Date: | 2018/10/30 |
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Didn't get what I paid for
Reviewed by: Love 2 travel , 2018/11/03no agent to advise where to go. Had a 45 min wait. Paid for guaranteed express, was transported on a large bus with large groups.
Driver was friendly and helpful.
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| Attended as: | Couples |
| Activity Date: | 2018/10/31 |
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So Easy to Use
Reviewed by: Betsy, 2018/09/24Thanks for making our arrival in Honolulu and getting to the hotel so easy. We liked it so much we booked our return to the airport after our cruise. We had to specify a time for our trip when we made the reservation, so we picked a time late enough to be sure we would be off the ship in time for the trip. We were ready to go an hour early and thought we would have to wait around until the scheduled time. To our delight we were able to take an earlier shuttle and have more time at the Bishop museum. Thanks for your flexibility!
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| Attended as: | Couples |
| Activity Date: | 2018/09/14 |
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Great Service
Reviewed by: Vicki, 2018/08/08We have used Roberts Hawaii before and have always been picked up at the time specified with no problems
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| Attended as: | Couples |
| Activity Date: | 2018/08/05 |
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Excellent service
Reviewed by: M&W Australia., 2018/05/03We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
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| Attended as: | Couples |
| Activity Date: | 2018/04/30 |
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on time excellent job.
Reviewed by: nick, 2018/03/25was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
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| Attended as: | Couples |
| Activity Date: | 2018/03/01 |
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Departure Pick-Up to the Honolulu Airport
Reviewed by: Paul, 2018/03/19The driver was on time, courteous and helpful. Great service.
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| Attended as: | Couples |
| Activity Date: | 2018/02/26 |
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A VERY GOOD EXPERIENCE
Reviewed by: SATISFIED CUSTOMERS, 2018/03/10Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
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| Attended as: | Friends |
| Activity Date: | 2018/02/16 |
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Roberts Shuttle Pick Up from HNL Feb. 23rd 2018
Reviewed by: Paul, 2018/02/28The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
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| Attended as: | Couples |
| Activity Date: | 2018/02/23 |
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Transfer
Reviewed by: Charles , 2018/02/03On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
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| Attended as: | Couples |
| Activity Date: | 2017/03/16 |
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airport ride
Reviewed by: Cruisers, 2018/02/01We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
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| Attended as: | Couples |
| Activity Date: | 2018/01/25 |
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Airport pick up
Reviewed by: NTW, 2018/01/26Great service. Was a quick trip to hotel and bus driver was efficient.
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| Attended as: | Couples |
| Activity Date: | 2018/01/22 |
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Pleasant drivers
Reviewed by: John, 2017/12/12Pleasant drivers, on time, and they have your name and look you up you.
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| Attended as: | Couples |
| Activity Date: | 2017/11/15 |
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good
Reviewed by: Heather, 2017/10/30the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities
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| Attended as: | Couples |
| Activity Date: | 2017/10/05 |
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Bus Transportation to Airport
Reviewed by: MaryA, 2017/09/25The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
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| Attended as: | Couples |
| Activity Date: | 2017/09/22 |
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Very friendly and helpful employees
Reviewed by: John, 2017/09/16Was so pleased that we used this service to go back to the airport at the end of our trip.
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| Attended as: | Couples |
| Activity Date: | 2017/08/25 |
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Great service
Reviewed by: Cheryl Hammond, 2017/06/18Great service, were there to greet us and take our bags, on the shuttle within five minutes and quick drop off to hotel.
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| Attended as: | Couples |
| Activity Date: | 2017/05/25 |
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Shuttle
Reviewed by: Allan, 2017/04/2345 minute wait for transport pretty pathetic.No organisation at airport end.
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| Attended as: | Couples |
| Activity Date: | 2017/03/27 |
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Airport Pick Up
Reviewed by: The Alexanders, 2017/04/18Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
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| Attended as: | Couples |
| Activity Date: | 2017/04/12 |
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Reliable
Reviewed by: Shakeidra , 2017/03/29Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
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| Attended as: | Couples |
| Activity Date: | 2017/03/26 |
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Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support