Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Overall Rating
4.21Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.
Reviewed by: Keven, 2024/10/20Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.
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Attended as: | Families with Young Children |
Activity Date: | 2024/10/16 |
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Would Recommend
Reviewed by: Kathy from Florida, 2024/10/12Very Prompt, and Helpful!
Would recommend, made it easy to get to our destination without any stress.
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Attended as: | Couples |
Activity Date: | 2024/09/21 |
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Very good shuttle
Reviewed by: R. J. Ferguson, 2024/09/21The desk help me with my shuttle and even helped me get to my shuttle. They help me with my suitcase.
The drive even told me where to be for my return shuttle to the airport so I would not miss it.
A+++++++ Will use again
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Attended as: | Solo Travelers |
Activity Date: | 2024/09/19 |
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Great service
Reviewed by: oqueenie, 2024/05/19I loved the service. They pick you up, take you to a waiting area, and then transport you to your hotel. Very efficient. The price was very reasonable too. I would use them next time when I am in Honolulu.
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Attended as: | Solo Travelers |
Activity Date: | 2024/04/25 |
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Great ride
Reviewed by: oqueenie, 2024/05/02The shuttle from the airport to my Waikiki hotel was on time and comfortable. Everyone involved was friendly and efficient. The return trip was just as pleasant. The price was quite reasonable . Without a doubt, I would use them again on my next trip.
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Attended as: | Solo Travelers |
Activity Date: | 2024/04/30 |
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Ride to airport from hotel in waikiki
Reviewed by: Meg h , 2024/02/04Thank you for accommodating our very last minute request for a shuttle to the airport from our Waikiki hotel.
Shuttle arrived on time. Provided a relaxing trip to airport.
Driver was very nice and informative.
Would highly recommend this company.
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Attended as: | Families with Young Children |
Activity Date: | 2024/01/10 |
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Attended as: | Couples |
Activity Date: | 2023/12/02 |
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Great service...on time
Reviewed by: Nockolds , 2023/04/02Great Service.....turned up on time when booked. Bus was clean.
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Attended as: | Families |
Activity Date: | 2023/03/31 |
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tabor family trip
Reviewed by: tabor, 2023/03/22thank you for this service, it is much needed.
a good cost & very realible
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Attended as: | Families |
Activity Date: | 2023/03/20 |
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Super!!!
Reviewed by: Max, 2022/12/02I am so happy to have chosen Roberts Hawaii Shuttle service! Will definitely choose them when I go back!
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Attended as: | Solo Travelers |
Activity Date: | 2022/09/29 |
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The best airport shuttle service
Reviewed by: RAY R, 2022/10/16We use Robert's every time we come to Honolulu. They never disappoint. The driver was very courteous. Thank you very much!
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Attended as: | Couples |
Activity Date: | 2022/10/12 |
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Roberts Hawaii
Reviewed by: Tania, 2022/09/24Amazing service, fast efficient and convenient
Highly recommend
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Attended as: | Solo Travelers |
Activity Date: | 2022/09/03 |
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Great pickup from and to airport
Reviewed by: Carin, 2022/09/10Thank you for the hassle free pickup from the airport and also taking us back to the airport at the end of our holiday. Will definitely use your company again! Transport was clean, driver very helpful.
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Attended as: | Couples |
Activity Date: | 2022/08/16 |
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Airport transfer
Reviewed by: Deb Drysdale , 2022/08/12Easy process, quick and convenient. Easy to find bus and girls outside baggage area. Will definitely book again on next trip
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Attended as: | Couples |
Activity Date: | 2022/08/10 |
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Shuttle
Reviewed by: Dave, 2022/08/02It was the perfect ride from pick up to drop-off at hotel. The staff from dispatch people to airport staff and drivers are super wonderful and courteous people. They really know how to take care of there customers!
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Attended as: | Solo Travelers |
Activity Date: | 2022/07/31 |
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Okay review
Reviewed by: Sean C. Wong, 2022/06/19My lifesaver
The only shuttle I chanced upon moment I step out of airport
We ain’t got nothing at the airport exit
Dedicated route for smaller group meaning you get to your destination in no time
The thing is, I arrived a tad earlier, too early at the hotel they refuse to check me in. Then again the daily lies with the hotel.
Might not be the cheapest option out there, but I am glad with the service rendered overall
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Attended as: | Solo Travelers |
Activity Date: | 2022/05/29 |
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On time and reliable shuttle service to and from the airport!
Reviewed by: EIsmaili, 2022/05/21Overall, five star for service to and from the airport. Upon arrival, we paid for the lei greeting but didn't get one which was a little disappointing. But we were met at baggage claim and our greeter escorted us to where the buses were waiting. I will definitely use them again. Just wouldn't pay for the extras.
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Attended as: | Friends |
Activity Date: | 2022/05/02 |
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Good trip
Reviewed by: KimberlyQQ, 2022/05/21We had a good trip, the driver was appropriate, the ride was very bumpy but like most of the shuttles. No problems.
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Attended as: | Couples |
Activity Date: | 2022/05/01 |
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Pleasant experience
Reviewed by: KimberlyQQ, 2022/05/08The shuttle took us to and from the airport. It was on time as scheduled, the service was good. The driver was a good driver on the roads. No complaints.
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Attended as: | Couples |
Activity Date: | 2022/05/01 |
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shuttle ride
Reviewed by: eldon, 2022/01/01the driver was early;
people after me were not so late;
the driver got a huge tip from me
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Attended as: | Solo Travelers |
Activity Date: | 2021/12/30 |
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Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute
Reviewed by: Marcela, 2021/12/09Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider
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Attended as: | Couples |
Activity Date: | 2021/12/07 |
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Great Service!
Reviewed by: Jim, 2021/11/17I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
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Attended as: | Solo Travelers |
Activity Date: | 2021/11/15 |
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Not bad
Reviewed by: Megan Rish , 2021/10/02The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
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Attended as: | Couples |
Activity Date: | 2021/09/12 |
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Wonderful Experience
Reviewed by: Megan Rish , 2021/09/07Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
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Attended as: | Couples |
Activity Date: | 2021/09/05 |
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Great Service
Reviewed by: Adrienne, 2019/05/07We received prompt service! A representative walked us from baggage claim to the shuttle.
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Attended as: | Couples |
Activity Date: | 2019/05/04 |
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Best shuttle in Hawaii
Reviewed by: ManiH, 2019/04/29Timely pick-up. Courteous driver. Splendid ride. Makes you come back again.
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Attended as: | Solo Travelers |
Activity Date: | 2019/04/26 |
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Shuttle to Hotel
Reviewed by: Karen, 2019/04/15The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
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Attended as: | Families |
Activity Date: | 2019/04/07 |
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Family Holiday of a lifetime
Reviewed by: Jerome , 2019/03/22Great service well mannered staff excellent time efficiency very accommodating extremely helpful
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Attended as: | Families with Young Children |
Activity Date: | 2019/03/19 |
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Adequate transportation to hotel.
Reviewed by: Ed K, 2019/02/27Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.
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Attended as: | Friends |
Activity Date: | 2019/02/18 |
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