Reviewed by: Dakine96825
One driver, two of us, now that's personal service. What's more, the driver/guide grew up in Hawaii, not a malahini, so was akamai.
Rating: | |
---|---|
Packages: | Half Day Tour |
Attended as: | Friends |
Posted on: | 2016/05/01 |
Activity Date: | 2016/04/05 |
Reviewed by: N.Y.M
カアナパリに宿泊していたので、カアナパリビーチ発を予約していたのですが、以前こちらで予約していた方の体験談の中に強風で、当日出発する港が変更になったというのを見ていて、私達の所にも、ホテルのルーム宛てに連絡が入りラハイナ港に向かいました。電話は全て英語だったので、何となく聞き取れたもののホテルの日本語デスクの方に連絡して頂き、再度確認して頂きました。日本人のガイドの方は乗っていないので、全て英語での説明でしたが、クジラも何頭か見れて、港に帰る時にはパイレーツオブカリビアンのテーマ曲を流してくれて、かなりお水をかぶりましたが、ちゃんと濡れない席にいればそんなに濡れずに済むので私達は楽しかったです。ただ、上着は必要かなと…。お日様が出ている間はいいですが、お日様が陰ったり風が吹くと、とても寒いので、必要かと思います。ターキーサンドにマイタイを手に楽しかったですよ~!!
Rating: | |
---|---|
Packages: | カアナパリビーチ発プラン(2017年12月31日までのご参加) |
Attended as: | Couples |
Posted on: | 2016/05/01 |
Activity Date: | 2016/04/06 |
Reviewed by: Steve
I reserved this show at the last night of Hawaii and it was perfect to our family!
You should try. I'm not a agency of this show lol but anyway you'd better try this show and have fun!
The pork from buffet was amazing!
Rating: | |
---|---|
Packages: | VIP Luau Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/26 |
Activity Date: | 2016/04/20 |
Reviewed by: SkeeterNWife
The staff are friendly, and the food was surprisingly enjoyable (my husband had a cheeseburger and I had the boca burger.. also came with all condiments, chips, and drinks). We've been to a couple other snorkeling adventures before, and this one offered pretty much the same entertainment. If you've never tried a snorkel trip and plan to visit Maui, we would still recommend this activity.
Rating: | |
---|---|
Packages: | Afternoon Snorkel to Coral Gardens |
Attended as: | Couples |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/21 |
Reviewed by: マリコ
3月29日に行ってきました!ネット予約でちょっぴり心配でしたが、お迎えにきてくれた方から全て行き届いてました。グループには日本人がウチの家族しかいなかったのですが、日本人スタッフのタカコさん(彼女 最高‼︎)が常に気にかけてくださって、5歳と1歳の子連れの私には本当に頼りになりました!
お天気の影響で今回はモロキニ島に行けませんでしたが、クジラも2回も見れましたし とっても楽しいひと時でした
モロキニ島はリベンジしたいので また行きたいと思ってます!
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/24 |
Activity Date: | 2016/03/29 |
Reviewed by: Brian
Our flight & our driver were great - driver went out of his way back to get shuttle buses to replace the ones that were running late. Driver deserves a pat on the back - "cousin K" - he did an amazing job. Good tour otherwise.
Rating: | |
---|---|
Packages: | Arizona, Missouri, Bowfin, Pacific Aviation via Mokulele Airlines (from Kapalua) |
Attended as: | Friends |
Posted on: | 2016/04/23 |
Activity Date: | 2016/04/20 |
Reviewed by: mii
わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。
実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。
マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら悪天候でご不安な思いをされたとともに、電話対応スタッフの態度が悪く、ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容を共有させていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社とサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Packages: | 夕陽が美しい!サンセットクルーズ (2016年12月31日まで) |
Attended as: | Solo Travelers |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/10 |
Reviewed by: NJ family
Crew was amazing! Had a great day! I was the only one in our group of 4 apprehensive, but the crew was so accommodating, I joined the fun! Great day, great excursion!
Rating: | |
---|---|
Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/28 |
Reviewed by: B. Yakubowski
The tour was cancelled. We were not notified so drove from Lahaina for the tour, sat and waited for over an hour at the tour location. Finally we used the phone at one of the local businesses (Makaii Glass Creations) to call about it, only to find out the tour was cancelled. I was told we had been emailed about the cancellation but neither email addresses provided received an email and there was no message on our phone either.
Warm Aloha,
We sincerely apologize that you did not receive the message from the activity provider regarding your tour cancellation. Your credit card has been refunded in full, and please do not hesitate to contact us at anytime if there is ever anything we can do to assist you.
Mahalo Nui Loa,
VELTRA Support
Rating: | |
---|---|
Packages: | Pineapple Tour |
Attended as: | Couples |
Posted on: | 2016/03/29 |
Activity Date: | 2016/03/26 |
Reviewed by: Travelooza
We had a fun time exploring everything at the Ocean Center and also seeing all the great whales... it was a fabulous time and well done.
Rating: | |
---|---|
Packages: | Maui Ocean Center with Lunch & Whale Watch Combo |
Attended as: | Couples |
Posted on: | 2016/03/26 |
Activity Date: | 2016/02/16 |
Reviewed by: たび大好さん
モロキニ島でシュノーケリング楽しかったです。海の中で写真を撮りました。亀や熱帯魚がたくさんいました。昼食のBBQランチがおいしかったです。飲み物やフルーツもたくさんありました。また日本人女性のインストラクターの方に親切にしていただきました。
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/03/14 |
Activity Date: | 2013/04/25 |
Reviewed by: Meldebb
We drove from Wailea to attend this luau in Lahaina and it was well worth it. Extremely organized and handled a large crowd easily. Food and drinks were excellent and the show was equally entertaining. All the positive reviews I read about the Old Lahaina luau were spot on correct. Highly recommend this luau to everyone.
Rating: | |
---|---|
Packages: | Table and Chair Seating |
Attended as: | Families |
Posted on: | 2016/03/12 |
Activity Date: | 2016/03/09 |
Reviewed by: Meldebb
Well organized and planned. Enjoyed the tour very much.
Rating: | |
---|---|
Packages: | Arizona, Missouri & Honolulu City via Hawaiian Airlines (from Kahului) |
Attended as: | Families |
Posted on: | 2016/03/10 |
Activity Date: | 2016/03/07 |
Reviewed by: Paula
We went to Maui specifically to see the whales and this tour didn't disappoint. The captain and his crew were fantastic, the food and the drinks served were very tasty. The whales provided us with quite the show. If you're thinking of taking this trip you must go on this tour.
Rating: | |
---|---|
Packages: | Afternoon Whale Watch - Alii Kai Luxury Catamaran Standard Seating |
Attended as: | Couples |
Posted on: | 2016/03/08 |
Activity Date: | 2016/02/14 |
Reviewed by: Paula
Our tour driver Gus, was awesome we had a fantastic day. The road to Hana is beautiful 617 switchback turns however, it was worth every turn. Our driver Gus stopped at beautiful waterfall, fantastic road side eateries and bought us the most wonderful banana bread we have ever tasted. We highly recommend this tour.
Rating: | |
---|---|
Packages: | Hana Bound - From West Maui (7 Hours) |
Attended as: | Couples |
Posted on: | 2016/03/08 |
Activity Date: | 2016/02/13 |
Reviewed by: MNH
Visiting Molokai through a guided tour was an experience that I will never forget! I learned about Molokai's history and was able to see the gems this island had to offer. An experience I am willing to do again!
Rating: | |
---|---|
Packages: | Half Day Tour |
Attended as: | Solo Travelers |
Posted on: | 2016/03/06 |
Activity Date: | 2016/02/09 |
Reviewed by: Mike & Helena
We had a really good time. It was whale season and we saw many. The crew was very friendly. When we ran out of our wine they loaded us up on vodka drinks.
Rating: | |
---|---|
Packages: | Sunset Sail (BYOB) |
Attended as: | Couples |
Posted on: | 2016/03/05 |
Activity Date: | 2016/02/09 |
Reviewed by: Paula
Old Lahaina Luau is top notch, the venue itself is beautiful...you are right on the water, therefore the sunset was beautiful. The tables are set up so that everyone is able to see the show. The food was really good and the drinks were great. They have a full open bar included in your ticket price. The wait staff was excellent. We loved the show it was beautiful and of course gave you a look into the history and culture. It was a magical evening and worth the cost. Even, if you have be n to other luaus this one is the best we have ever seen. Highly recommend.
Rating: | |
---|---|
Packages: | Table and Chair Seating |
Attended as: | Couples |
Posted on: | 2016/03/05 |
Activity Date: | 2016/02/10 |
Reviewed by: モカちゃん
レンタカーはホテル駐車場に止めてベルボーイに駐車券を見せると後で無料券をくれました。集合場所はホテルのプールを通り越し海側の芝生エリア。着いたら数人のお客さんがいたのですぐわかりました。私たち以外は皆欧米人。日本人スタッフはいなくすべて英語でしたがシュノーケリングツアーはあちこちで参加しているため英語は理解できなくても大丈夫でした。
シュノーケリングスポットには、モロキニ島より魚がいました。モロキニが期待はずれだったから余計にそう思えたのかな。くじらが運良ければ見れるかな?と期待しましたが残念ながらくじらには会えず。やはりくじら目的なら1月以降で2~3月狙いですね。
天気も良くとても楽しかったです。
Rating: | |
---|---|
Packages: | おすすめプラン(2016年12月31日まで) |
Attended as: | Families |
Posted on: | 2016/03/01 |
Activity Date: | 2015/12/10 |
Reviewed by: Laura
This was one of our favorite activities that my boyfriend and I did while exploring Hawaii. The instructors are so sweet and really tend to your needs if you're having some difficulties while in the water. HIGHLY RECOMMEND THIS!
Rating: | |
---|---|
Packages: | [8:00AM] Discover Kaanapali Snorkel |
Attended as: | Couples |
Posted on: | 2016/02/29 |
Activity Date: | 2016/02/06 |
Reviewed by: Lisa H
My 7 and 11 year old had a great time on the zip line and Aqua ball. The Aqua ball is hysterical. Fun for the whole family!
Rating: | |
---|---|
Packages: | Aquaball Ride & Zipline Tour Combo |
Attended as: | Families with Young Children |
Posted on: | 2016/02/26 |
Activity Date: | 2015/08/06 |
Reviewed by: MeSoHappy
The Pride of Maui sunset cruise was the highlight of our trip to Maui! The crew was wonderful and welcoming and the drinks were plentiful. Dinner time rolled around and was served buffet style. Everyone was obliging and the food was tasty. I highly recommend the chicken and the onion tartlet! There were live musicians who played fun Latin jazz the entire evening, and the top deck plays more variety for the hip crowd. Needless to say, the whales were amazing! There were so many of them! We thoroughly enjoyed ourselves and Pride of Maui could not come more highly recommended. This would not have been made so easy without the booking process at Veltra. They made it super easy and we were happy with the customer service.
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/02/25 |
Reviewed by: mblock
I have done many different tours in Hawaii, and no doubt Jasmine was the best tour guide I have ever had. The tour was perfect from the pick up until the drop-off.
I wasn't sure what to expect since this was my first time on the island but I'm glad I did it. I would never have been able to see this much in one day by myself. She safely drove us through windy and narrow roads and took us to places where large tour buses cannot go.
What a difference Jasmine makes. She is a local Maui girl who deeply loves what she does, she is very knowledgeable and shared interesting facts about Maui's history, culture, geology, ecology, industry etc.
This tour took me to many out of the beaten path places in Maui, giving me memory that will last a lifetime! If you are visiting Maui I highly recommend booking the West Maui Sightseeing Tour!
Wow, thank you for your beautiful review. I feel touched by the warmth of your words. I too had an awesome day. Thank you for such great company! Wishing you many more moments of joy, love and laughter together. Warmest aloha... Jasmine
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2016/02/24 |
Reviewed by: ひこにゃん
16時30分頃から集まり、ウェルカムドリンク、写真、テーブルの人たちとの会話を楽しみました。お食事もハワイ伝統のものとホテルのごはんがまじり良い感じでとてもおいしかったです。ショーも笑いあり、感動あり、迫力ありと楽しむことができました。
良い思い出になったとおもいます。
Rating: | |
---|---|
Packages: | スタンダード席(3コースメニュー) |
Attended as: | Families |
Posted on: | 2016/02/22 |
Activity Date: | 2016/02/18 |
Reviewed by: Unhappy
First, once Veltra sells you something, they're done with you until they start pestering you for a review. The actual excursion was by Hike Hawaii. On the day of our trip, they called me at 6:30 AM to tell me that the kayak portion of our trip was cancelled due to high winds. We hadn't scheduled a kayak portion. So they called me at 6:30 AM because they don't have their crap together enough to know what their customers have signed up for. The excursion was basically a brief stroll through the woods, with a little fruit, a bottle of water, and a cookie provided. After paying hundreds of dollars for two of us, they actually cut the trip short and we got back 15 minutes ahead of schedule.
After that, Veltra has the nerve to send you email saying that they're expecting you're review. Not asking for one, just telling you how much they're looking forward to seeing it. There's no opt-out link for this, which I think actually violates certain standards. You have to jump through hoops to have your account removed, even though you never asked for an account to be set up in the first place.
They're pushy, presumptuous, and overpriced.
This review will never be seen because Veltra basically reserves the right to remove anything negative in their terms of use.
Warm Aloha,
Thank you very much for taking the time to write your valuable feedback on your recent experience with us. We work very closely with our activity partners to make sure that our clients are well cared for.
Unfortunately, your original requested date was not available for the short waterfall walk but in an effort to accommodate your request, Hike Maui offered to upgrade you to include optional kayaking and a complimentary lunch. Due to weather, the kayak portion was cancelled and although your lunch was packed, it did not make it to you on the trail. We accept complete responsibility for this mishap and would like to make it up to you with a full refund.
Your Hawaii experience is very important to us and we are sorry that the tour and process of booking did not meet your expectations, please accept our sincerest apologies.
Mahalo Nui Loa,
VELTRA Customer Support
Rating: | |
---|---|
Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Couples |
Posted on: | 2016/02/22 |
Activity Date: | 2016/02/17 |
Reviewed by: komotti
モロキニの海はとにかく青い!
船の隣をクジラの親子が泳ぐ!
ウミガメと一緒に泳ぐ!
ハンバーガーも美味しい!
アメージングです!
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2016/02/20 |
Activity Date: | 2016/01/29 |
Reviewed by: みっちゃん
せっかくマウイに行くのだから欲張ってラナイまでGOでしょ~
って事で予約しました。
バウチャーを持って受付カウンターに行けば簡単に乗れちゃいましたよ~
綺麗な船で独特な船の臭い(重油の臭い?)感じませんでした。
友人は船酔いが心配だと薬を飲んでましたが 要らなかったかも
帰りは服用せず爆睡でした。
席は2階の外へ 天気が良かったら日焼けに気を付けてねぇ~
クジラもイルカも観れたし綺麗な海 空 雲 風 気持良かったなぁ~
ラナイ島のブルージンジャーでランチ ロコモコとサイミンと焼き立てパンメッチャ旨し!
保冷バックに飲み物とおやつを持って水着着用してセレブな島へ(^_-)-☆お薦めです。
Rating: | |
---|---|
Packages: | 往復プラン |
Attended as: | Friends |
Posted on: | 2016/02/19 |
Activity Date: | 2016/01/18 |
Reviewed by: Karen
We arrived on Lanai. We were usher to a suburban and driven to Lanai City. We assumed we would get the jeep that we would be able to drive. We were looking forward to the excitement of driving on the rugged roads. When when got to Lanai city we were met by Bruce's in another Suburban. He proceeded to drive us around the island and we never did get the jeep. Not sure what happened. I asked twice if this was the correct tour and told yes it was. Bruce's was awesomeness but it was not the tour we signed up for.
Rating: | |
---|---|
Packages: | Half Day Tour |
Attended as: | Couples |
Posted on: | 2016/02/19 |
Activity Date: | 2016/02/16 |
Reviewed by: Paul & Dawn Van Dam
We enjoyed it very much......well done!
Great service!
Rating: | |
---|---|
Packages: | Table and Chair Seating |
Attended as: | Couples |
Posted on: | 2016/02/18 |
Activity Date: | 2016/02/09 |
Reviewed by: Freinds in Hawaii
We loved everything about it. Great food and entertainment.
Rating: | |
---|---|
Packages: | Table and Chair Seating |
Attended as: | Couples |
Posted on: | 2016/02/17 |
Activity Date: | 2016/02/09 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha SkeeterNWife,
I'm so glad you enjoyed the tour. If there is anything we might do to make this seem less average, we are always open to suggestions. We strive to make it an above average experience with excellent food, snorkeling and customer service. Please do not hesitate to let us know!
Mahalo,
Kelly Stoneman
Public Relations Manager
Four Winds II