Reviewed by: マリコ
3月29日に行ってきました!ネット予約でちょっぴり心配でしたが、お迎えにきてくれた方から全て行き届いてました。グループには日本人がウチの家族しかいなかったのですが、日本人スタッフのタカコさん(彼女 最高‼︎)が常に気にかけてくださって、5歳と1歳の子連れの私には本当に頼りになりました!
お天気の影響で今回はモロキニ島に行けませんでしたが、クジラも2回も見れましたし とっても楽しいひと時でした
モロキニ島はリベンジしたいので また行きたいと思ってます!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/24 |
Activity Date: | 2016/03/29 |
Reviewed by: Aussie Helen
For an April end of season whale cruise it was great to see whales and cruise the harbour in sunshine! saw a whale breaching out on the horizon,a mother and calf quite close to our boat,an escort flapping his tail, a lovely wave from a whale and lots of water spouts!! Fun afternoon
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Solo Travelers |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/16 |
Reviewed by: モアナ
今回で5回目のホエールウォッチングでしたがジャンプを見たのは初でした。
しかも5、6回はジャンプしたでしょうか
大迫力でした。
後半には子連れの親子と大接近もあり充実したホエールウォッチングとなりました。
日本人スタッフの方も親切で船内アナウンスの内容やクジラの事を教えて貰いました^^;
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Packages: | おすすめプラン |
Attended as: | Families |
Posted on: | 2016/04/23 |
Activity Date: | 2016/03/31 |
Reviewed by: Brian
Our flight & our driver were great - driver went out of his way back to get shuttle buses to replace the ones that were running late. Driver deserves a pat on the back - "cousin K" - he did an amazing job. Good tour otherwise.
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Packages: | Arizona, Missouri, Bowfin, Pacific Aviation via Mokulele Airlines (from Kapalua) |
Attended as: | Friends |
Posted on: | 2016/04/23 |
Activity Date: | 2016/04/20 |
Reviewed by: Nancy
Always wanted to be picked up at an airport with someone holding up my name. I felt so special!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/04/21 |
Activity Date: | 2016/04/18 |
Reviewed by: Tony and Nellie
We had a wonderful time on this day trip to Lanai. Everything from the time we checked in at Lahaina harbor until our return to the harbor went smoothly. We were met at the harbor in Lanai, escorted to our jeep rental and off we went. What a FUN day !! Rough and rugged roads but it was a blast. Don't miss this one, well worth the money if you like adventure and beautiful scenery and like to explore on your own.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/17 |
Activity Date: | 2016/04/12 |
Reviewed by: Eylee
너무 좋았어요 친절하셨구요
한국분들 여행으로도 추천합니다
1시간 반 기다렸는데 시간 잘 갔어요
따뜻한 옷 꼭 챙기시고요
감사합니다 감사합니다
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/15 |
Activity Date: | 2016/04/10 |
Reviewed by: Anonymous
The reservation process was simple and the package allows for Kama'aina discount (Hawaii Residency discount), which you would have to call and request for it.
Our overall experience was good regarding getting the ferry and jeep rental reservation however I would've provided the 5th star if we were notified that our ferry back from Lanai to Maui was going to be cancelled. While my boyfriend and I were waiting at the dock for the last ferry to head back to Maui, we overheard another family talking about how the same ferry ride we were taking was cancelled earlier in the day due to the water conditions. They have mentioned they had received a call to notify the family but my boyfriend and I did not receive a call ourselves. I'm not sure if it's the responsibility of Veltra or the ferry vendor to contact their travelers but it would've been nice to receive some sort of notification so that we can arrange accommodation if we were to be stuck on Lanai overnight.
In the end our ferry ride was reinstated to head back to Maui but it was the most terrible and choppiest ride ever. Many were sea sick on the ride but that's not really the fault of Veltra, more of Mother Nature. Other than not being notified of the possible ferry cancellation, everything else about the reservation was great.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/13 |
Activity Date: | 2016/03/18 |
Reviewed by: Doug
Based on reviews, my expectations were pretty high. The only thing high was the cost and the brutal 30-40 MPH winds. This cruise should have been cancelled. The day before the Dinner Cruise I received a call to confirm my reservation. The weather unfortunately for 4 days was rain and high winds. The day before the wind was very strong. I asked about the wind conditions and was told no problem as they sailed to a calmer protected area. On the day of the Dinner Cruise we showed up and the wind was howling. You could not even wear a hat. The boat is very nice, the crew was great and attentive. The Captain even said Ma'laea Harbor was the windiest place in Maui. He joked that the salad may blow off the plates. He actually was not joking, the salads did blow off the plates. We were instructed to bring a light sweater as the evenings could be cool. By the end of the trip we needed full ski suits and gloves. Everyone tried to gather in the enclosed part of the boat to escape the wind and cold. The Trilogy out of Lahaina may be a better option as the wind is blocked by the mountain range. If you book, just make sure of the weather forecast. I can envision this being a very nice experience, but due to the wind and cold, it really should have been cancelled.
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Packages: | Dinner Cruise from Ma'alaea Harbor |
Attended as: | Couples |
Posted on: | 2016/04/12 |
Activity Date: | 2016/04/08 |
Reviewed by: Clen
The tour guide was very informative and stopped at every opportunity to take photos or show us the local markers and beauty
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/08 |
Activity Date: | 2016/03/31 |
Reviewed by: Dhaval
Great place to learn about Sea Live detailed information great exbit very clean place.
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/07 |
Activity Date: | 2016/04/04 |
Reviewed by: Frank
Roberts Hawaii was very accommodating and were waiting for us to arrive. Picked up on time at the Kahului airport and arrived at the Westin Resort on time. Would not hesitate to use them again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/04/05 |
Activity Date: | 2016/03/08 |
Reviewed by: mii
わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。
実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。
マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。
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Packages: | 夕陽が美しい!サンセットクルーズ (2016年12月31日まで) |
Attended as: | Solo Travelers |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/10 |
Reviewed by: NJ family
Crew was amazing! Had a great day! I was the only one in our group of 4 apprehensive, but the crew was so accommodating, I joined the fun! Great day, great excursion!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/28 |
Reviewed by: B. Yakubowski
The tour was cancelled. We were not notified so drove from Lahaina for the tour, sat and waited for over an hour at the tour location. Finally we used the phone at one of the local businesses (Makaii Glass Creations) to call about it, only to find out the tour was cancelled. I was told we had been emailed about the cancellation but neither email addresses provided received an email and there was no message on our phone either.
Warm Aloha,
We sincerely apologize that you did not receive the message from the activity provider regarding your tour cancellation. Your credit card has been refunded in full, and please do not hesitate to contact us at anytime if there is ever anything we can do to assist you.
Mahalo Nui Loa,
VELTRA Support
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Packages: | Pineapple Tour |
Attended as: | Couples |
Posted on: | 2016/03/29 |
Activity Date: | 2016/03/26 |
Reviewed by: Maureen
The tour overall, for the ticket price, is worth it. Our family of four went on the Gold package which included lunch and it was a good value for the dollar.
On the way up you drive through beautiful rainforests and curvy roads. The driver is informative and gives a lot of good info - wish he was more interactive with the visitors.
On the way down, you go through the back side -- very bumpy and not as beautiful. This is when you realize it's a very long day. I was very thankful our driver was competent and made us feel safe as the roads were precarious in some spots.
Overall, a good day -- just very long. I do think it was better to take the tour vs drive ourselves because it would have been hard to see anything other than focusing on the road. And we learned about a lot of things we wouldn't have known otherwise. Not going to do this again though - once is enough!
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/24 |
Reviewed by: pancake
ヤマピーさんのおかげで一生の思い出ができました。
身体に負担がないように、クリスピークリームドーナツやクラロッジに寄りながら、
ハレアカラ山頂を目指します。
高齢の両親と一緒だったため、寒さや高山病が不安でしたが、
ヤマピーさんツアーはそんな心配不要でした。
雲海とサンセット、
そして、地面に寝転がって見た、あの満天の星空は忘れられません。
星を見ながらのヤマピーさんのお話も心に響きました。
泣きそうになるのをぐっとこらえて、
オリオン座を見ていました。
また一緒に来ようね、と両親と約束しました。
スーパーで選ばせて下さった夜ごはんのお寿司は美味しく、
車中では温かいお茶やおやつまでいただきました。
星空観測後の車中では、
ヤマピーさんセレクトの音楽を聴きながら、
感動にひたりつつ、ホテルまで送っていただきました。
一緒のツアーだったご夫婦もとてもやさしくしてくださり、
みんなでワイワイ楽しい旅でした。
椅子や毛布、ダウンジャケット、知識、気配り心配り、
ヤマピーさんのツアーはハワイNo.1だと思います。
素敵なコメントを頂き恐縮です。人生は本当にあっという間に過ぎてしまい、あの満天の星空を見上げると生きている時間は数秒のような気がします。またお目にかかれることを楽しみにしております!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/02/25 |
Reviewed by: Travelooza
We had a fun time exploring everything at the Ocean Center and also seeing all the great whales... it was a fabulous time and well done.
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Packages: | Maui Ocean Center with Lunch & Whale Watch Combo |
Attended as: | Couples |
Posted on: | 2016/03/26 |
Activity Date: | 2016/02/16 |
Reviewed by: SMTM
This was a fun and adventurous trip. The island has so many different types of landscape and things to do. We were able to hike out to Shipwreck Beach and find the petroglyphs. We also enjoyed the snorkeling in Manele Bay the reef was so clear. On the ferry ride over we saw whales as well. Everything is well organized, ferry ride was quick and jeep pickup very easy. There are many back roads to explore as well. I highly recommend this trip to people looking for a non-touristy adventure. We were exhausted upon our return to Maui but it was well worth it!
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Packages: | 4 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/03/23 |
Activity Date: | 2016/03/15 |
Reviewed by: Caroline and Bernie
The web sites all boast of waterfall swims and swimming in rock pools. This does not happen as there is insufficient water at these locations. The rock pools were more like insect infested cess pools and there are warning signs about the dangers of swimming in them. The only swimming option is at the black sand beach where a 30 min stop was taken. I think the description needs to be altered to be more accurate.
Other than that, it was quite interesting but we were definitely ready to get off when it was finished. It is a long and tiring day.
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Packages: | Gold Package with Lunch |
Attended as: | Couples |
Posted on: | 2016/03/23 |
Activity Date: | 2016/03/12 |
Reviewed by: Chris & Mary
All parts of this trip went very well. We were on time in the morning to pick-up our ferry tickets at the Laihaina Lanai Ferry Booth and they had a prepared envelope waiting for us with all the tickets and information for the day. Upon arrival at Manele Small Boat Harbor, we were cordially met by Rick as we walked off the ferry, who quickly whisked us away and up to Lanai City and Dollar Rental. Our Jeep was waiting for us and check-in was smooth, cordial and we were given a map and suggestions on starting our day exploring Lanai'i. We had a great time finding our way down the bumpy one-lane dirt roads to the Garden of the Gods and partly to Polihau Beach. We returned and then went to see Shipwreck Beach in the sand. No problems, as we were careful to avoid soft sand areas. We returned to Dollar Rental at noon concerned that the late afternoon and evening ferries may be cancelled due to rough seas. We decided to return on the 2 p.m. ferry. The Dollar Rental agents and Rick, who we happened to see at the Grocery Store / gas station, were very helpful in arranging earlier shuttle service to the harbor and changing our ferry tickets for the earlier return. Note: everything seems to happen there at the one-stop grocery store / gas station / Dollar Rental place and parking lot. Even with the changes, all went quickly, no hassles, and we were back to the harbor with time to spare for the return bumpy, high-seas ferry ride to Lahaina. If it is rough seas, sit in the inside lower deck center rear section. We have great memories, pictures and fun stories to tell of our half-day on Lanai'i, thanks to how easy the tour arrangements worked and how friendly everyone was on our excursion. Recommended.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/03/21 |
Activity Date: | 2016/02/18 |
Reviewed by: SusanShull
This was excellent!! Our driver was very knowledgable about Hawaiian history as well as plants, trees and many other points of interest along the way. He knew where to stop so we could take pictures, etc. We debated doing this drive ourselves but are very glad we did this with a driver. We also liked the small amount of people which made us feel we got very personal attention. We loved the stop at the Tropical Plant nursery as well and the girl that showed us the plants, etc. was also great!! Would highly recommend this tour!!
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Packages: | Hana Tour with Picnic Lunch |
Attended as: | Couples |
Posted on: | 2016/03/21 |
Activity Date: | 2016/02/29 |
Reviewed by: Chidu
The tour started great. The captain of the boat was taking us as close as she can near the whales. The whale expert was giving more details about the whales. Watched a lot of breaches towards the end of the tour. Am amazing unforgettable experience .
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Packages: | Early Bird Special - 7:30 am Cruise |
Attended as: | Couples |
Posted on: | 2016/03/20 |
Activity Date: | 2016/02/22 |
Reviewed by: TM2
The crew was great - wind was so bad that it was borderline on weather or not to cancel. But even in that wind and the choppy conditions the guys took us out and we caught fish! They cleaned it all up for us and we cooked it up that night. All in all, great experience.
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Packages: | Standard Package (until 12/31/2017) |
Attended as: | Solo Travelers |
Posted on: | 2016/03/15 |
Activity Date: | 2016/03/10 |
Reviewed by: たび大好さん
モロキニ島でシュノーケリング楽しかったです。海の中で写真を撮りました。亀や熱帯魚がたくさんいました。昼食のBBQランチがおいしかったです。飲み物やフルーツもたくさんありました。また日本人女性のインストラクターの方に親切にしていただきました。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/03/14 |
Activity Date: | 2013/04/25 |
Reviewed by: Meldebb
We drove from Wailea to attend this luau in Lahaina and it was well worth it. Extremely organized and handled a large crowd easily. Food and drinks were excellent and the show was equally entertaining. All the positive reviews I read about the Old Lahaina luau were spot on correct. Highly recommend this luau to everyone.
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Packages: | Table and Chair Seating |
Attended as: | Families |
Posted on: | 2016/03/12 |
Activity Date: | 2016/03/09 |
Reviewed by: Meldebb
Well organized and planned. Enjoyed the tour very much.
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Packages: | Arizona, Missouri & Honolulu City via Hawaiian Airlines (from Kahului) |
Attended as: | Families |
Posted on: | 2016/03/10 |
Activity Date: | 2016/03/07 |
Reviewed by: Paula
We went to Maui specifically to see the whales and this tour didn't disappoint. The captain and his crew were fantastic, the food and the drinks served were very tasty. The whales provided us with quite the show. If you're thinking of taking this trip you must go on this tour.
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Packages: | Afternoon Whale Watch - Alii Kai Luxury Catamaran Standard Seating |
Attended as: | Couples |
Posted on: | 2016/03/08 |
Activity Date: | 2016/02/14 |
Reviewed by: Paula
Our tour guide was named Rory and he was fantastic. As we drove to Haleakala Rory provided us with so much Hawaiian history, it was fabulous learning and hearing so much about the culture. The sunrise that morning was spectular we were able to see Venus and Mars clearly and once the sunrise began it was just beautiful. We were also treated to a fabulous breakfast. We highly recommend this tour.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/03/08 |
Activity Date: | 2016/02/12 |
Reviewed by: Paula
Our tour driver Gus, was awesome we had a fantastic day. The road to Hana is beautiful 617 switchback turns however, it was worth every turn. Our driver Gus stopped at beautiful waterfall, fantastic road side eateries and bought us the most wonderful banana bread we have ever tasted. We highly recommend this tour.
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Packages: | Hana Bound - From West Maui (7 Hours) |
Attended as: | Couples |
Posted on: | 2016/03/08 |
Activity Date: | 2016/02/13 |
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この度はツアーにご参加いただき誠にありがとうございます。
しかしながら悪天候でご不安な思いをされたとともに、電話対応スタッフの態度が悪く、ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容を共有させていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社とサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
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