Reviewed by: Donna
This was a very nice way to start our holiday. My sister was very surprised as she was not aware it was awaiting us. The greeter was very friendly and helped us to the car rental with all our luggage and was very informative to our questions. Well worth it. Thanks.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2014/12/06 |
Activity Date: | 2014/12/03 |
Reviewed by: Barbara Angeja
The efficiency of the staff getting us out of the airport on to the bus was outstanding. The trip to the hotel took a little longer than going back to the airport probably because of traffic.
The driver was very friendly and informative about the scenic views.
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Packages: | [Round-trip] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2014/12/01 |
Activity Date: | 2014/11/18 |
Reviewed by: Barbara Angeja
The departure shuttle was great! The driver was very efficient and got us to the airport within 40 minutes. I felt this was a very reasonable way to travel to and from the airport.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/12/01 |
Activity Date: | 2014/11/27 |
Reviewed by: Bill
Marcia, who is very friendly took my directions down correctly that I wished to be picked up outside of the parking area of the hotel not inside - had her directions misunderstood and the driver waited for me by the front desk of the hotel inside instead - and was leaving when I finally looked to catch him just by luck.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/11/30 |
Activity Date: | 2014/11/27 |
Reviewed by: Kelly
After flying all the way and overnight from Alaska, I was very pleased with the shuttle service. After a short wait, they sent me to the resort in a cab, as the shuttles were going to be a while. I would definitely use them again, and appreciated not having to wait any longer than necessary at the airport.
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Packages: | [Round-trip] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/10/17 |
Activity Date: | 2014/09/22 |
Reviewed by: Kelly
I needed a ride back to the airport to pick up a car for my last two days in Maui. The driver was great, and took me to the car rental agency which saved me time. My time in Maui was magical and I would definitely use this service again!
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/10/17 |
Activity Date: | 2014/09/27 |
Reviewed by: d. branca
Great ride to hotel. We were the only people on the bus
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families with Young Children |
Posted on: | 2014/10/15 |
Activity Date: | 2014/10/12 |
Reviewed by: Bill
I was confused as to where my shuttle would pick me up after being told by the tour bus driver on drop off at the parking lot near the car rental booths that this is where I would be picked up after returning my rental car a few days later. I was glad I checked to find out that a mini shuttle would instead pick me up at the front of the baggage area.
Less confusion would have been avoided if I were given instructions when I made my reservation.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/10/11 |
Activity Date: | 2014/10/05 |
Reviewed by: Bill
Local company with lots of Aloha. On time.Friendly.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/10/08 |
Activity Date: | 2014/10/08 |
Reviewed by: Red Headed Sister's
The Lei's was so beautiful and my sister was so surprised. Thank you for starting out her first trip to Hawaii with such a wonderful, fragrant orchid lei!
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Packages: | Classic Orchid Lei |
Attended as: | Solo Travelers |
Posted on: | 2014/10/04 |
Activity Date: | 2014/09/12 |
Reviewed by: Steve
Waiting for us at the bottom of the escalator, easily found. Very friendly and helpful, and beautiful leis. Well worth the money.
Thank you.
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Packages: | Classic Fragrant Tuberose & Orchid Lei |
Attended as: | Families |
Posted on: | 2014/10/04 |
Activity Date: | 2014/09/14 |
Reviewed by: Tricia
Had a great experience riding the shuttle from my condo to airport and then vise versa. Both times the drivers were friendly and helpful.
I will always use the shuttle in the future and I have been encouraging owners and their guest to use this service also.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/09/04 |
Reviewed by: Grace300
The driver was VERY courteous and concerned about getting me to the airport on time, however...they need some help with scheduling and reservation FOR SURE! The driver arrived 15 minutes late, and had a hard time turning the vehicle around in our pretty much empty parking lot, so a little more time waas lost.
He was not prepared with good directions for his next pick up in Lahaina, about 20 minutes away from where he picked me up. He contacted dispatch for directions, and the directions they gave him sent him down Front St in Lahaina on a Friday night. Wall to wall people and traffic. He would have been better off staying on the highway past the commercial part of the street. They eventually sent another driver to pick up the other fare, who it turns out, were scheduled to be picked up at the SAME TIME as I was...20 minutes south!! He was a good driver, and got me to the airport in time for my flight, but we left Lahaina an HOUR past when we were supposed to. I do not view this as a driver failure, but a team failure. Get it together Roberts dispatch!!
I will try you again, but I am hoping that you make some much needed improvements in your teamwork!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/08/11 |
Activity Date: | 2014/08/03 |
Reviewed by: Grace300
Other than arriving almost a 1/2 hour late, this was a pefect shuttle experience. The driver was attentive, and understood what was needed. I was overall very happy.
The price was good.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/08/11 |
Activity Date: | 2014/08/01 |
Reviewed by: Holcombt
For our first trip to Maui, I wanted my family to have a memorable welcome at the airport. The leis were beautiful and filled my kids with smiles.
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2014/08/03 |
Activity Date: | 2014/07/12 |
Reviewed by: Ms. Ems
We live in Oahu and since it’s summer, my husband and I decided to take our children ages 9, 7, & 2 to Maui. It's their first time on the island so I thought of giving them a little surprise upon arrival there. I also ordered my husband and I a lei just for us to experience it as well but my husband was not aware of this.
My husband and I got the Deluxe Honeymoon Special while the kids received the Standard Orchid Leis.
On our way down the escalator, we saw our Lei Greeter right away! We were behind our kids and it was so funny when the girls approached the greeter immediately upon seeing the sign with our family name! They were so excited and couldn't stop asking questions, like how do they know your name Mom? How do they know we are here? I thought that was awesome! The Leis were lovely, so fresh and beautiful, much more with the Deluxe Leis we got for me and my husband! Again, my husband wasn't expecting this but he loved it!
Kainoa, our greeter was also very nice and friendly, he made sure we know where we were going, directed us to the baggage claim and gave us directions to pick-up our car rental. Overall, the experience was great! We arrived at 6:40am and being greeted with fresh flowers early in the morning was just very calming..it gives you that "good vibe" feeling that the rest of your journey will be fun and memorable and it was!
I would love, love, love to have my family and friends experience this as well when visiting the islands.. this is a nice surprise! Thank you Maui Lei Greetings!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2014/07/16 |
Reviewed by: Stevothespark
Could not fault the service ! Greeted by a lovely lady at arrivals with a board and my name which I didn't even expect ! Felt like royalty ! Then was takin to our hotel on a big bus all to ourselves ! Would highly recommend to anyone :) !
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/07/12 |
Activity Date: | 2014/06/16 |
Reviewed by: Mart Lucey
The driver was on time, friendly, and helpful. Great service! We will certainly recommend VELTRA and Roberts Transportation to friends and family.
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Packages: | [Round-trip] Airport to Hotel |
Attended as: | Friends |
Posted on: | 2014/06/19 |
Activity Date: | 2014/06/16 |
Reviewed by: Gary Allen
Our flight was changed last minute to another flight. We arrived early and the greeting was not prepared and ready for us. We found a greeter and my wife was immediately presented with her deluxe lei.
Aloha Gary,
I am so glad you were able to meet up with your greeter! Hope your vacation was wonderful!
Mahalo,
Amy
Rating: | |
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Packages: | Deluxe Orchid Lei |
Attended as: | Couples |
Posted on: | 2014/03/22 |
Activity Date: | 2014/03/01 |
Reviewed by: Alex Salmona
The greeting was nice and the greeter was friendly but she forgot the box of island goodies we had pre-paid for and she did not know what we were talking about when we asked about it. The main office must have not sorted out the paper work correctly... Although they did have the box shipped over to our hotel once we called and told them what happened.
Aloha Alex!
I apologize for the late follow up, but I'm glad to hear that in the end everything went well. I hope you made a ton of beautiful memories in Hawaii and will visit us once again soon!
Mahalo,
Amy
Supervisor
Rating: | |
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Packages: | Deluxe Honeymoon Special Leis (Set of 2 Leis) |
Attended as: | Couples |
Posted on: | 2013/12/09 |
Activity Date: | 2013/12/01 |
Reviewed by: Peter
My mother's one wish on visiting Maui was to have a lei greeting so I arranged it with Veltra without her knowing.
What a fantastic experience for her. The rep was waiting by baggage claim, easy to find with her name on a clipboard.
He could have just done his job and presented her with the lei but no, a wide smile, a hug, a warm welcome to the island. He then chatted with her for a few minutes and a final hug before giving us directions to the car rental counter.
Worth every penny, she will cherish this for the rest of her life.
Aloha Peter,
I'm so glad to hear that our crew was able to make your Mother's one wish come true! Awesome! :) I love it when visitors to our island get the full experience of what life is like in Hawaii! I hope she made a bunch of memories and wish you both well!
Mahalo,
Amy
Supervisor
Rating: | |
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Packages: | Superior Lei |
Attended as: | Friends |
Posted on: | 2013/12/07 |
Activity Date: | 2013/11/15 |
Reviewed by: Bubbie and Pop Pop
My wife and I promised our first grand daughter that as a HS graduation gift we would take her back to where she was born - Hawaii. When we stepped of the plane on Maui Rebecca was greeted by a Veltra rep who presented her with a a beautiful Lei. My wife got one too. A great way to start her 2 week vacation! Just perfect.
Rating: | |
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Packages: | Deluxe Cigar Lei |
Attended as: | Families |
Posted on: | 2013/07/06 |
Activity Date: | 2013/06/16 |
Reviewed by: Jeannie
This was a surprise for my husband, daughter and her friend. The greeter was waiting, even though our plane was 20 minutes early. Helped us find our luggage, posed for pix with the girls, and helped us to find where our rental company would pick us up. We were very happy to be greeted by someone so helpful! What a nice intro to Maui!
Rating: | |
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Packages: | Standard Lei |
Attended as: | Friends |
Posted on: | 2013/05/01 |
Activity Date: | 2013/04/26 |
Reviewed by: T. Rose
I arranged for this greeting for my grandchidren and Grown Children. I took the less expensive leis and they were not a quality I was expecting. There also was not much to the greeting. I barely got photos before it was over. On a good note, they were prompt and easy to find.
Rating: | |
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Packages: | Deluxe Cigar Lei |
Attended as: | Families with Young Children |
Posted on: | 2013/04/15 |
Activity Date: | 2013/03/29 |
Reviewed by: Sherry
I surprised my husband and son as it was their first trip to Hawaii. This was a nice beginning to an awesome vacation! The leis were really fragrant and pretty and the greeter was very helpful in pointing us in the right direction for our rental car. I would recommend this for anyone wanting to get their vacation started of in the spirit of Hawaii!
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/03/04 |
Reviewed by: Mr. Anonymous
I ordered leis for my brother and his wife because they had never been to Hawaii and this would be a nice surprise. Our plane landed a little early so we missed our greeter. Finally caught up with him as he was getting in a car to go home! He didn't know we landed early. (I thought they were supposed to check on that?) The leis were beautiful and my brother and his wife were nicely surprised. I would do this again.
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/03/04 |
Reviewed by: Loganbob
I ordered the lei greeting for my wife which was delivered upon our arrival at the Airport on Maui, Hawaii. The lei was pretty but the person delivering is seemed to be bored.
Rating: | |
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2013/03/04 |
Reviewed by: Mr. Anonymous
Lovely experience.
Rating: | |
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Reyes
Great greeting for a first timer to Hawaii.
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Hobomike
Leis for the girls and they were so surprised. The sweetheart was waiting for us and presented leis to the girls. Priced right and added that special touch on arriving on Maui.
Rating: | |
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
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Aloha,
Mahalo for keeping in contact with us! We greatly appreciate you taking your time to write this review for us! We are so happy everything went well for you and your family, we hope you have a pleasant stay at our islands!
Aloha,
Leilani