Reviewed by: Erica
The initial greeting was great! The lady who greeted me with the sign that had my name on it was very professional and had a cheery disposition. At the end of the ride, I don’t know if the driver was just tired or if he just didn’t hear me, but I said thank you for the ride and I got no response. No matter, I did enjoy the experience all in all!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/08 |
Reviewed by: Elwyn-California.
Booked online, placed pick up time for 10:30AM from my hotel to Kahului Airport. It got changed to 11:30AM pick up time. I called them the day before my flight to change my hotel pick up time back to 10:30AM which they honored. Driver actually arrived a little early, he helped us in loading our two luggage. Courteous driver thank all of the passegers for visiting Maui. He drove the clean, comfortable, air-conditioned shuttle bus at or under the speed limit. I am a repeat Roberts Hawaii paying customer. The company met my expectations and I highly recommend them.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/11/04 |
Activity Date: | 2017/10/30 |
Reviewed by: Michael C
I waited about 10 minutes for a ride to my hotel, driver very friendly.
Pick up at hotel I waited only 5 mins so all in all great service, I will use them again next time I am in Hawaii.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/11/01 |
Activity Date: | 2017/10/28 |
Reviewed by: Elwyn-California.
Welcomed at the airport’s arrival area by a company employee who kindly gave us needed directions. Waited about 20 minutes for the shuttle bus to arrive outside the Maui Airport terminal building. Shuttle bus clean and comfortable. Female shuttle bus driver was courteous but drove the shuttle bus too fast with a fuul load of passengers. I noticed that whenever a traffiic light would turn from green to orange, she sped up to beat the red light, which she actually did twice. We have patronized Roberts Hawaii in our previous visits to Oahu and we were satisfied with their services, these are the reasons I chose this company again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/11/01 |
Activity Date: | 2017/10/22 |
Reviewed by: Mark
Got so many compliments on the flower . Very beautiful, my wife was suprised when she saw her name.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/10/23 |
Activity Date: | 2017/10/20 |
Reviewed by: Todd T
We were greeted at the baggage claim at Kahalui by 2 lovely greeters. My wife was so surprised and happy - when she saw them carrying a sign with our names she said "that's us!". The leis were beautiful and the greeters took a picture with us.
Aloha Todd,
That is absolutely wonderful to hear - we are very happy your lei greeting turned out great!
Mahalo,
-- Sally C.
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Packages: | Deluxe Honeymoon Special Leis (Set of 2 Leis) |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/10 |
Reviewed by: Catina
Kim greeted us as we entered the baggage claim area. She was very friendly and even took pictures of us. We hard to wait a few minutes for the shuttle, but other than that, everything was great!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/10/05 |
Activity Date: | 2017/10/02 |
Reviewed by: Shane Bjorstrom
My wife and daughter were so surprised and touched by the leis, and kindness of the staff. I highly recommend.
Aloha Shane!
Thank you for that wonderful review! We are pleased that Lisa and Madi were surprised with their lei! Our greeters are genuine and overall give our guests the aloha that all guests desire. We hope that we can serve you again in the future!
Mahalo!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/10/02 |
Activity Date: | 2017/07/22 |
Reviewed by: Yang
We stayed in Maui, I've changed my hotel pickup, I was worry if any trouble will be caused but Veltra has no problem with it, we really appreciate it. I strongly recommend Veltra.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/10/01 |
Activity Date: | 2017/09/28 |
Reviewed by: Washington Visitor
They were fine...a little delay at the airport, but overall fine.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/09/26 |
Activity Date: | 2017/09/23 |
Reviewed by: Caro
This is a very professional service that we absolutely would recommend . Booking on line is easy with extremely prompt replays. The shuttles are immaculately clean and most importantly the Drivers were punctual and knowledgeable and very friendly
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Packages: | [Departure] Hotel to Airport |
Attended as: | Friends |
Posted on: | 2017/08/26 |
Activity Date: | 2017/08/23 |
Reviewed by: Sally Glendon
They were there to meet me and guide me to their booth. I will use them again. No problem. Great service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/08/24 |
Activity Date: | 2017/08/21 |
Reviewed by: Scott
The young lady who gave my wife the Lei was very pleasant and even knew where to pick up our rental car.
Aloha Scott! Thank you for writing us a review, and we are so happy to have brought you and Carrie a pleasant and smooth experience! We sincerely hope that you made many lovely memories during your visit and that you will come back again some day! Mahalo!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/07/24 |
Activity Date: | 2017/07/21 |
Reviewed by: Rich Deus
Excellent job looking forward to doing it again. THANK you
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/07/12 |
Activity Date: | 2017/07/09 |
Reviewed by: Fernberg
Wow..... we're we worried about this pickup because of the 3:00 am time frame. Our driver "House" not only was on time he was early !!!! Wonderful driver, very professional, and very nice Christian man. He really put our worries to rest great way to start the day.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/06/25 |
Activity Date: | 2017/06/22 |
Reviewed by: Q.T
The drivers we had to and from our vacation rental were very friendly and informational. It is a convenient and economical way to and from the airport. We would highly recommend this shuttle service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/06/18 |
Activity Date: | 2017/05/25 |
Reviewed by: Klhennessey
They were right there before luggage claim to get us with a lovely Hawaian greeting!
Aloha and mahalo for taking the time to write us a review! We are so happy that you and your family were pleased with your experience and I hope that you folks are making lots of wonderful memories here! Please take care and aloha!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2017/06/14 |
Activity Date: | 2017/06/11 |
Reviewed by: Dali
I planned to surprise my wife with a leion Maui and it all worked really well, supereasy to find, you actually can't miss it! The name was not spelled 100% correctly, but other than that great service!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/06/11 |
Activity Date: | 2017/06/08 |
Reviewed by: Maricel
You guys are efficient and professional. You guys made it so comfortable. I will use your service again when we go back in Hawaii. Cheers!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/06/05 |
Activity Date: | 2017/05/21 |
Reviewed by: Jen
Great experience and would use them again. Driver was prompt and pleasant.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/04/15 |
Activity Date: | 2017/03/20 |
Reviewed by: Jen
Great reliable service to and from airport. I was the only one in a large Mercedes van for 12 when I arrived at 5:30 am at OGG. Rates were competitive at $24 one way. Highly recommend.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/04/15 |
Activity Date: | 2017/03/20 |
Reviewed by: Washington Visitor
I called twice to verify my pick up location and STILL they didn't get it right and were therefore late with pick up! Driver played some obnoxious radio station during the entire trip so loud that no conversation was possible. Not a very pleasant experience.
Warm Aloha,
Thank you very much for taking the time to post about your experience. Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/03/27 |
Activity Date: | 2017/03/24 |
Reviewed by: Juli Reyes
These guys were punctual and nice!! A cheaper way to go!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/03/25 |
Activity Date: | 2017/02/27 |
Reviewed by: Gary Allen
No better greeting than receiving a delux lei upon arrival from hours spent on a plane. The delux lei is full and beautiful. It lasts longer by placing in the fridge. Highly recommend for all.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2017/03/13 |
Activity Date: | 2017/03/10 |
Reviewed by: DJB
Driver was early, got us to the airport on time and parked in the group parking area because it kept us out of the rain
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/03/12 |
Activity Date: | 2017/03/08 |
Reviewed by: Dorothy
His was the first time I've ever taken a shuttle while on Maui. I have to say that it was simple to schedule, and my driver was professional and personable. The price was very reasonable, too. I will not hesitate to use the services provided by Roberts next time I visit the islands.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/03/11 |
Activity Date: | 2017/03/07 |
Reviewed by: CoCoCorinne
I was met right before baggage claim with a smile and a shell lei. The vehicle was clean, cool and comfortable. No hassle - I'll definitely use this service again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/03/08 |
Activity Date: | 2017/03/03 |
Reviewed by: Kimberly
The Driver was very early waiting. Great service very friendly. Comfortable to talk To. I would use the service again . I also recommend this service to anybody while they are in Maui .
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2017/03/04 |
Activity Date: | 2017/03/01 |
Reviewed by: dee
our plane was over an hour late.. our shuttle driver was there and ready to take us.. nice conversation :)
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2017/02/16 |
Activity Date: | 2017/02/08 |
Reviewed by: dee
we were picked up about 20 min early.. rode the shuttle to other resorts to pick up people. had good conversation
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2017/02/16 |
Activity Date: | 2017/02/15 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Mark!
Thank you for taking the time to send us a review of your greeting! We are glad to have learned that Cinthia loved every moment of it, and we hope that you both had a wonderful vacation!
Mahalo!
-- Jesse I.