Reviewed by: Leann Johnson
Ryan and Bobo were the best guides. Very knowledgeable as well as making sure we understood their directions. Safety was always first. The whole experience was amazing. It was our first time zip lining and would do it again in a heart beat.
Rating: | |
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Packages: | 8-Line Kaanapali Zipline Tour |
Attended as: | Couples |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/27 |
Reviewed by: J.w.
All worked best, carrental was easy, ferry on time!
Rating: | |
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/29 |
Activity Date: | 2016/04/25 |
Reviewed by: Mirza Mughal
I can't swim and was going for my wife. Thank god I went through with it. Off the back the tour was very well organized. 4 crew members including the captain and everyone knew their jobs well and communicated well with us. Very helpful. Very nice breakfast and catamaran sail to lanai island to start with. We saw whales while going to lanai! near lanai we saw a big pod of dolphins. Both times the captain was knowledgeable about steering the boat and showing us the best views. The Dolphins came very close to our boat too! (See attached picture)when we got to the snorkel site- the crew was very empathetic to my lack of swimming skills. They helped me very gently through the entire thing and encouraged me to go into the waters with floats etc. and I'm so glad they did. We snorkeled for an hour at lanai and I had so much fun. After that we sailed back to Lahaina beach while the crew made burgers and we snorkeled at the Lahaina harbor and then ate food. All in all 5 stars to the crew for being on top of everything and at the same time being jovial about it. Definitely recommend taking this day excursion for the views of Maui island and great snorkeling sites. I saw turtles at both sites- and I don't even know how to swim!!
Rating: | |
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Packages: | Lanai Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/04/22 |
Reviewed by: Mirza Mughal
It was an amazing experience. The sights were something out of a story book. Best part about the ride was they got us through different terrains including a very narrow heavily vegetated area. My horse was spirit - intermediate level. And she was pretty free spirited. The runs were awesome with her. My wife had quick smoke who was very gentle yet her runs were fun too! Our guides were awesome as well. All in all definitely a thing to do in Maui.
Rating: | |
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/04/25 |
Reviewed by: Nilofer khan
Booked a stand up paddle. But they gave us surfing lessons.
Rating: | |
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Packages: | 1.5 Hour Group Lesson (Age 9 years Old & Over) |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/04/23 |
Reviewed by: Steve
I reserved this show at the last night of Hawaii and it was perfect to our family!
You should try. I'm not a agency of this show lol but anyway you'd better try this show and have fun!
The pork from buffet was amazing!
Rating: | |
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Packages: | VIP Luau Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/26 |
Activity Date: | 2016/04/20 |
Reviewed by: DHS
We were hopeful to see whales but knew we were in late so expectations were hopeful at best. However, once we got to the area there were 3 whales (mom, baby & male hopeful) and what a great show they gave. Tons of pictures and memories.
Rating: | |
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Packages: | Early Bird Special - 7:30 am Cruise |
Attended as: | Couples |
Posted on: | 2016/04/25 |
Activity Date: | 2016/04/24 |
Reviewed by: DHS
Not only visually great but also quite informative. Would be a great time for families.
Rating: | |
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/25 |
Activity Date: | 2016/04/22 |
Reviewed by: SkeeterNWife
The display/aquarium was lovely and entertaining. The staff in the aquarium was knowledgeable and friendly. However, we went to the Seascape restaurant and it took about 5 minutes for the server to acknowledge us, with the acknowledgement being cold and mediocre. We then noticed that they quickly greeted and offered service to a caucasian family as soon as they walked in the door. After waiting another few minutes for the server to come back and take our order, we decided to eat elsewhere. Never been treated like that at a facility before. Terrible impression of the Seascape restaurant, which ultimately spilled into the mood of the aquarium trip. Shame on those servers for making anyone feel like that... Will never return when we visit Maui again.
Rating: | |
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/20 |
Reviewed by: SkeeterNWife
The staff are friendly, and the food was surprisingly enjoyable (my husband had a cheeseburger and I had the boca burger.. also came with all condiments, chips, and drinks). We've been to a couple other snorkeling adventures before, and this one offered pretty much the same entertainment. If you've never tried a snorkel trip and plan to visit Maui, we would still recommend this activity.
Rating: | |
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Packages: | Afternoon Snorkel to Coral Gardens |
Attended as: | Couples |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/21 |
Reviewed by: マリコ
3月29日に行ってきました!ネット予約でちょっぴり心配でしたが、お迎えにきてくれた方から全て行き届いてました。グループには日本人がウチの家族しかいなかったのですが、日本人スタッフのタカコさん(彼女 最高‼︎)が常に気にかけてくださって、5歳と1歳の子連れの私には本当に頼りになりました!
お天気の影響で今回はモロキニ島に行けませんでしたが、クジラも2回も見れましたし とっても楽しいひと時でした
モロキニ島はリベンジしたいので また行きたいと思ってます!
Rating: | |
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/24 |
Activity Date: | 2016/03/29 |
Reviewed by: Aussie Helen
For an April end of season whale cruise it was great to see whales and cruise the harbour in sunshine! saw a whale breaching out on the horizon,a mother and calf quite close to our boat,an escort flapping his tail, a lovely wave from a whale and lots of water spouts!! Fun afternoon
Rating: | |
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Solo Travelers |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/16 |
Reviewed by: モアナ
今回で5回目のホエールウォッチングでしたがジャンプを見たのは初でした。
しかも5、6回はジャンプしたでしょうか
大迫力でした。
後半には子連れの親子と大接近もあり充実したホエールウォッチングとなりました。
日本人スタッフの方も親切で船内アナウンスの内容やクジラの事を教えて貰いました^^;
Rating: | |
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Packages: | おすすめプラン |
Attended as: | Families |
Posted on: | 2016/04/23 |
Activity Date: | 2016/03/31 |
Reviewed by: Brian
Our flight & our driver were great - driver went out of his way back to get shuttle buses to replace the ones that were running late. Driver deserves a pat on the back - "cousin K" - he did an amazing job. Good tour otherwise.
Rating: | |
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Packages: | Arizona, Missouri, Bowfin, Pacific Aviation via Mokulele Airlines (from Kapalua) |
Attended as: | Friends |
Posted on: | 2016/04/23 |
Activity Date: | 2016/04/20 |
Reviewed by: Nancy
Always wanted to be picked up at an airport with someone holding up my name. I felt so special!
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/04/21 |
Activity Date: | 2016/04/18 |
Reviewed by: Robert
IT WAS VERY DIFFICULT TO GET IN AND OUT OF THE WATER. HALF THE PASSENGERS WERE THROWING UP. THE LUNCH WAS NOT A BBQ , BUT COLD CUTS. THEY SHOULD HAVE HAD SOMETHING TO HELP THE PASSENGERS WITH MOTION SICKNESS
Rating: | |
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Packages: | Lanai Snorkel Cruise |
Attended as: | Couples |
Posted on: | 2016/04/19 |
Activity Date: | 2016/04/15 |
Reviewed by: khatereh
enjoyed every second
will go back for sure again
Rating: | |
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Packages: | Lanai Snorkel Cruise |
Attended as: | Families with Young Children |
Posted on: | 2016/04/18 |
Activity Date: | 2016/04/08 |
Reviewed by: Tony and Nellie
We had a wonderful time on this day trip to Lanai. Everything from the time we checked in at Lahaina harbor until our return to the harbor went smoothly. We were met at the harbor in Lanai, escorted to our jeep rental and off we went. What a FUN day !! Rough and rugged roads but it was a blast. Don't miss this one, well worth the money if you like adventure and beautiful scenery and like to explore on your own.
Rating: | |
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/17 |
Activity Date: | 2016/04/12 |
Reviewed by: Robert
The show was ok,but there wasn't enough food to make it all around the table. Some people had to go without some of it. My husband and I left hungry
Rating: | |
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Packages: | General Seating |
Attended as: | Couples |
Posted on: | 2016/04/15 |
Activity Date: | 2016/04/12 |
Reviewed by: Eylee
너무 좋았어요 친절하셨구요
한국분들 여행으로도 추천합니다
1시간 반 기다렸는데 시간 잘 갔어요
따뜻한 옷 꼭 챙기시고요
감사합니다 감사합니다
Rating: | |
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/15 |
Activity Date: | 2016/04/10 |
Reviewed by: Anonymous
The reservation process was simple and the package allows for Kama'aina discount (Hawaii Residency discount), which you would have to call and request for it.
Our overall experience was good regarding getting the ferry and jeep rental reservation however I would've provided the 5th star if we were notified that our ferry back from Lanai to Maui was going to be cancelled. While my boyfriend and I were waiting at the dock for the last ferry to head back to Maui, we overheard another family talking about how the same ferry ride we were taking was cancelled earlier in the day due to the water conditions. They have mentioned they had received a call to notify the family but my boyfriend and I did not receive a call ourselves. I'm not sure if it's the responsibility of Veltra or the ferry vendor to contact their travelers but it would've been nice to receive some sort of notification so that we can arrange accommodation if we were to be stuck on Lanai overnight.
In the end our ferry ride was reinstated to head back to Maui but it was the most terrible and choppiest ride ever. Many were sea sick on the ride but that's not really the fault of Veltra, more of Mother Nature. Other than not being notified of the possible ferry cancellation, everything else about the reservation was great.
Rating: | |
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2016/04/13 |
Activity Date: | 2016/03/18 |
Reviewed by: Doug
Based on reviews, my expectations were pretty high. The only thing high was the cost and the brutal 30-40 MPH winds. This cruise should have been cancelled. The day before the Dinner Cruise I received a call to confirm my reservation. The weather unfortunately for 4 days was rain and high winds. The day before the wind was very strong. I asked about the wind conditions and was told no problem as they sailed to a calmer protected area. On the day of the Dinner Cruise we showed up and the wind was howling. You could not even wear a hat. The boat is very nice, the crew was great and attentive. The Captain even said Ma'laea Harbor was the windiest place in Maui. He joked that the salad may blow off the plates. He actually was not joking, the salads did blow off the plates. We were instructed to bring a light sweater as the evenings could be cool. By the end of the trip we needed full ski suits and gloves. Everyone tried to gather in the enclosed part of the boat to escape the wind and cold. The Trilogy out of Lahaina may be a better option as the wind is blocked by the mountain range. If you book, just make sure of the weather forecast. I can envision this being a very nice experience, but due to the wind and cold, it really should have been cancelled.
Rating: | |
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Packages: | Dinner Cruise from Ma'alaea Harbor |
Attended as: | Couples |
Posted on: | 2016/04/12 |
Activity Date: | 2016/04/08 |
Reviewed by: Clen
The tour guide was very informative and stopped at every opportunity to take photos or show us the local markers and beauty
Rating: | |
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/08 |
Activity Date: | 2016/03/31 |
Reviewed by: Dhaval
Great place to learn about Sea Live detailed information great exbit very clean place.
Rating: | |
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Packages: | One-Day Pass |
Attended as: | Couples |
Posted on: | 2016/04/07 |
Activity Date: | 2016/04/04 |
Reviewed by: Frank
Roberts Hawaii was very accommodating and were waiting for us to arrive. Picked up on time at the Kahului airport and arrived at the Westin Resort on time. Would not hesitate to use them again.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/04/05 |
Activity Date: | 2016/03/08 |
Reviewed by: mii
わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。
実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。
マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら悪天候でご不安な思いをされたとともに、電話対応スタッフの態度が悪く、ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容を共有させていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社とサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
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Packages: | 夕陽が美しい!サンセットクルーズ (2016年12月31日まで) |
Attended as: | Solo Travelers |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/10 |
Reviewed by: NJ family
Crew was amazing! Had a great day! I was the only one in our group of 4 apprehensive, but the crew was so accommodating, I joined the fun! Great day, great excursion!
Rating: | |
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/28 |
Reviewed by: B. Yakubowski
The tour was cancelled. We were not notified so drove from Lahaina for the tour, sat and waited for over an hour at the tour location. Finally we used the phone at one of the local businesses (Makaii Glass Creations) to call about it, only to find out the tour was cancelled. I was told we had been emailed about the cancellation but neither email addresses provided received an email and there was no message on our phone either.
Warm Aloha,
We sincerely apologize that you did not receive the message from the activity provider regarding your tour cancellation. Your credit card has been refunded in full, and please do not hesitate to contact us at anytime if there is ever anything we can do to assist you.
Mahalo Nui Loa,
VELTRA Support
Rating: | |
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Packages: | Pineapple Tour |
Attended as: | Couples |
Posted on: | 2016/03/29 |
Activity Date: | 2016/03/26 |
Reviewed by: Maureen
The tour overall, for the ticket price, is worth it. Our family of four went on the Gold package which included lunch and it was a good value for the dollar.
On the way up you drive through beautiful rainforests and curvy roads. The driver is informative and gives a lot of good info - wish he was more interactive with the visitors.
On the way down, you go through the back side -- very bumpy and not as beautiful. This is when you realize it's a very long day. I was very thankful our driver was competent and made us feel safe as the roads were precarious in some spots.
Overall, a good day -- just very long. I do think it was better to take the tour vs drive ourselves because it would have been hard to see anything other than focusing on the road. And we learned about a lot of things we wouldn't have known otherwise. Not going to do this again though - once is enough!
Rating: | |
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/24 |
Reviewed by: pancake
ヤマピーさんのおかげで一生の思い出ができました。
身体に負担がないように、クリスピークリームドーナツやクラロッジに寄りながら、
ハレアカラ山頂を目指します。
高齢の両親と一緒だったため、寒さや高山病が不安でしたが、
ヤマピーさんツアーはそんな心配不要でした。
雲海とサンセット、
そして、地面に寝転がって見た、あの満天の星空は忘れられません。
星を見ながらのヤマピーさんのお話も心に響きました。
泣きそうになるのをぐっとこらえて、
オリオン座を見ていました。
また一緒に来ようね、と両親と約束しました。
スーパーで選ばせて下さった夜ごはんのお寿司は美味しく、
車中では温かいお茶やおやつまでいただきました。
星空観測後の車中では、
ヤマピーさんセレクトの音楽を聴きながら、
感動にひたりつつ、ホテルまで送っていただきました。
一緒のツアーだったご夫婦もとてもやさしくしてくださり、
みんなでワイワイ楽しい旅でした。
椅子や毛布、ダウンジャケット、知識、気配り心配り、
ヤマピーさんのツアーはハワイNo.1だと思います。
素敵なコメントを頂き恐縮です。人生は本当にあっという間に過ぎてしまい、あの満天の星空を見上げると生きている時間は数秒のような気がします。またお目にかかれることを楽しみにしております!
Rating: | |
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/02/25 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha SkeeterNWife,
I'm so glad you enjoyed the tour. If there is anything we might do to make this seem less average, we are always open to suggestions. We strive to make it an above average experience with excellent food, snorkeling and customer service. Please do not hesitate to let us know!
Mahalo,
Kelly Stoneman
Public Relations Manager
Four Winds II