(All Reviews) Page 10) Na Pali Coast Adventure Tours (Top Kauai Sights & Attractions), Kauai tours & activities, fun things to do in Kauai | HawaiiActivities.com

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All Reviews for Na Pali Coast Adventure Tours in Kauai

Overall Rating

4.71 4.71 / 5

Reviews

328 reviews

ナ・パリ・コースト セーリング シュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

セーリングがメイン

Reviewed by: たかさな, 2013/06/30

シュノーケリングがメインかと思って申し込みました。
実際は、ハナペペからナパリコーストまで往復約3時間のセーリングがメインで、波の揺れがひどく体力に自信がないと辛いです。(欧米人の方は、お酒も飲んで全然平気そうでしたが、、、)
でも、クルーメンバーはきさくでのりがよく、カメもイルカも目の前で見れたのはよかったです。

Comments from activity operators

We are so glad to have had you aboard and want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

Rating:
Attended as: Couples
Activity Date: 2013/06/29
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Excellent!

Reviewed by: Carol, 2013/05/20

An amazing sunset cruise! While the sun wasn't cooperating, the seas were calm and we were extremely lucky in all that we were able to see of the beautiful coastline. Because this boat is one of the fastest on the coast, we were able to cruise all the way down to Hanakapiai Beach, almost all the way to the northern tip of Na Pali!

We saw a lot of sea caves and waterfalls, and the crew was fabulous at making sure everyone was comfortable, well-fed (amazing food!) and enjoying themselves to the utmost. One of the best evenings we spent on Kauai and definitely something I would highly recommend to see the awe-inspiring cliffs of Na Pali!

  • Honopu Beach

  • Sea Caves

Comments from activity operators

We are glad to have had you aboard and are smiling reading over your review! Thank you for choosing to join us here at Holo Holo Charters and for letting us know what you thought about your time on the water! Mahalo and Aloha

Rating:
Attended as: Families
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Perfect morning!

Reviewed by: Lindsey, 2013/05/14

A fantastic day, the weather was spectacular and the crew was excellent. As we reached the Na Pali coast, we ran into a pod of dolphins and the boat stopped so everyone could enjoy them and take pictures before we headed up the famed coastline.

The weather was absolutely perfect, we were insanely lucky, and we were able to go into a sea cave and turn around! With enough time for about 45 minutes to snorkel and enjoy the water and a delicious lunch before we headed back to the harbor. After doing several activities in Kauai, I would most definitely recommend a visit to the Na Pali coast, it truly is as magical and awe-inspiring as everyone always says!

  • Dolphins & Na Pali

  • Na Pali Explorer

Rating:
Attended as: Families
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ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

ダイナミック

Reviewed by: hawaii love, 2013/03/30

カウアイ島に行ったのが今回初めてで壮大な自然がみたくて参加しました。朝日ので前に船に乗り日の出を見ながら朝食を食べその後ダイナミックで想像以上の景色を楽しめました。 シュノーケリングでタートルを間近でみれたのも嬉しかったです。

Comments from activity operators

You've got us smiling! We are elated to know what a great time you had and love the details you've shared about your time with us! We hope to see you again soon! Mahalo and Aloha

Rating:
Attended as: Friends
Activity Date: 2013/03/04
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ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

面白くなかった。

Reviewed by: Jun Hamasaki, 2013/01/14

早朝6時にポート・アレンに集合とあるのに5時45分に行ったらお店の電気も点いてないし係員もいませんでした。駐車場も案内も不親切です。前夜に低気圧が通過したせいか船の揺れが激しく雨模様の天候もあってナ・パリ・コーストの絶景も楽しめませんでした。スノーケルは水が冷たく波が高かったのですぐに船に上がりました。ランチは普通でしたが帰路の揺れが半端じゃなくて船酔い続出で僕も戻しました。結果的にはスピードボートじゃなくてカタマラン・ヨットでゆっくりとコーストの景色だけを楽しんだほうが良かったとおもいます。参加してつらかったアクティビティでした。

Comments from activity operators

We are so glad to have had you aboard and want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

Rating:
Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Fantastic!

Reviewed by: Evan, 2012/10/05

This was a fantastic tour! While we did not get to go hike and see an ancient Hawaiian village, it was still a very enjoyable tour. The staff knows their stuff and their tidbits were great to have on the tour. I loved how manueverable the boat was, allowing us to go more places than just a regular boat, including inside a sea cave, which was awesome. The snorkeling was fun too but the fish were not very active where we were. The vistas they provided us and the information within were great... I would go back on this again.

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Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Beautiful views but unpleasant

Reviewed by: Brian, 2012/09/11

We were contacted for an "upgraded" tour at no additional cost and accepted. We were slated for a catamaran but the upgrade got us a zodiac boat. We were supposed to have 1 hour of snorkeling with the tour and with the upgrade to recieve a nicer lunch.

The trip out was bouncy but tolerable. Saw the coastline, caves and spinner dolphins which was a treat. Got the tour of the old Hawaiian and the lunch was very good.

Things deteriorated when there weren't enough snorkles for all the people! (They were two short) We were told we'd have only 30 minutes to snorkle the reef which just wasn't enough time (no explanation for the shortened snorkeling time). The trip back was brutal in the zodiac once past Barking Sands. High chop, winds and bouncing on the edge of the zodiac was particularly rough (understatement). The driver did the best he could to minimize the bouncing but we found out that the afternoon winds made the trip we expereinced very typical. It was very,very unplea

Rating:
Attended as: Families with Young Children
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

The best sunset cruise so far.

Reviewed by: Mr. Anonymous, 2012/09/03

Food was great. The crew was friendly. Our overall experience was amazing!

Comments from activity operators

We hope you can feel our smiles while reading over your great review! Thank you so much for joining us and for letting us know how much you enjoyed it! Mahalo and Aloha

Rating:
Attended as: Couples
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Good fun!

Reviewed by: Mr. Anonymous, 2012/08/26

Had a blast. The staff was friendly and helpful. One guest got sick an they ran around to help her out! Sunset pictures were great, have memories for a lifetime!!!!

Comments from activity operators

We are beaming reading over your review! Thank you so much for choosing to join us here at Holo Holo Charters and for sharing your oh-so-awesome review! We are elated to hear how much you enjoyed your time with us from beginning to end and hope to see you out on the water again soon! Mahalo and Aloha

Rating:
Attended as: Couples
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Kauai Sunset Cruise - Na Pali

Reviewed by: Peggy - World Traveler, 2012/08/06

This was one to remember.

We had a ball. The coast line scenery was breathtaking, just wonderful. Remarkable side of Kauai that you can not see any other way as there are no coastal roads on that side of the island. When you go on this trip you will see why.

This one I would recommend for sure.

Planning for this trip - you will want, flip flops (because you won't wear them on the boat so something light you can take off and leave in their storage locker), camera, sunglasses, and ready for a fun time. The boat is a catamaran and built perfect for this. The Captain and crew were awesome.

They serve dinner as per the tour and its a nice but very informal meal, sit where you can. So, if you are expecting 4 or 5 star and want to sit down and eat on china this you will not get that. But its fine food - teenagers loved it so you get the idea. They have a bar so just watch how much you drink becuase the ride can and does get bouncy.

Great guide. Very informative

Comments from activity operators

We are so happy to be a part of memories you'll be looking back on for years to come! Thank you for choosing us here at Holo Holo Charters and for letting us know what a great time you had! Until we meet again... Mahalo and Aloha

Rating:
Attended as: Families with Young Children
1 people find this helpful!
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Weather can be a variable

Reviewed by: Mr. Anonymous, 2012/07/17

I was generous with my stars considering our unseasonably bad weather day on the seas. This was certainly not any fault of the team, but be mindful that weather can play a factor in the enjoyment. Biggest negatives of the weather:
choppy seas prevent some of the potential exploration
cloudy skies prevents the sun from heating you up as you get wet/cold from splashing water

We're pretty adventurous and rugged so the weather only notched down the enjoyment 1 level, but one person got sea sick on our trip and I am sure their enjoyment was a ZERO.

Weather aside, a great way to see the wonders of the Napali Coast and of course do some snorkeling. My wife was a first time snorkeler and she had a great time swimming with the fish and TURTLEs. Sadly no dolphins during the dive but we saw some on the boat trip.

If you've done a tour of the coast, this is not the best time spent for snorkeling, but a great combination tour and snorkeling adventure...so good value for your precious

Rating:
Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Wonderful Experience

Reviewed by: Cassidy, 2012/07/06

My husband and I took Na Pali Coast Snorkel Cruise June 29th and had such a wonderful time! The scenes are breathtaking and we do not have enough great things to say about the Na Pali explorer staff. We were given incorrect info by the concierge at our hotel and the staff worked with us so that we were still able to experience the tour we signed up for. The boat staff was wonderful and friendly which made the whole experience very enjoyable and entertaining. We learned some Hawaiian history from the staff and we were able see dolphins and sea turtles during our cruise. Overall the cruise exceeded our expectations and I would definitely recommend the Na Pali Explorer snorkel cruises to anyone!

Rating:
Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

OMG fun!

Reviewed by: Dee, 2012/05/01

Forget my other review....that was for kayaking....this is a BLAST! The whole trip was fun but the trip back had me laughing so hard at times I couldn't breath! We wished we could have gone again! The only thing I would change is the (in my limited experience) cheap snorkels. It hurt my mouth.....otherwise all was great fun!

Rating:
Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

for experienced paddlers

Reviewed by: Dee, 2012/05/01

I had only paddled on flat water & this trip was just too much for me & my husband. The guides were great, lunch was great & the beaches were lovely but paddling that far was too much for us & a few other couples. It was a real grind getting to the 2nd beach & we had a hard time keeping up even with breaks. If you are an experienced paddler you will probably have a great time but I don't recommend for beginners!

Rating:
Attended as: Couples
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Liko Kauai Snorkel Cruises - Na Pali Coast Boat Tour & Sea Cave Adventure

A snorkel cruise without snorkeling

Reviewed by: dan collins, 2012/04/06

First, let me say it was a fun trip. The crew was awesome; they knew the area and did a great job of explaining everything we saw. The lunch was great. We got to see whales, turtles and dolphins. But when you book a snorkeling cruise because that's what we wanted to do and there's no snorkeling and no explanation as to why, that's why I'd say this is a rip-off.

Rating:
Attended as: Couples
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ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

最高!!

Reviewed by: 匿名希望, 2011/11/18

6時集合ということで真っ暗な所からのスタートでした。
出向してすぐ日の出があったり、イルカに遭遇したり、
大満足なツアーでした。
ナパリコーストも凄く綺麗で、映画の世界にいるようでした。
ニイハウ島へは上陸できませんが、近くの海辺でシュノーケリングができます。海もとても澄んでいて綺麗でした。
ただ全てが英語での説明なので、英語がしゃべれる人がいた方がより楽しめるのかな?と思います。

Comments from activity operators

We are so grateful to know how much you enjoyed your time on the water and want to thank you for choosing us here at Holo Holo Charters! Mahalo and Aloha

Rating:
Attended as: Families
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

Great trip!

Reviewed by: Mr. Anonymous, 2011/09/27

My new wife and I had a great time. I did this tour 8 years ago with my family and had to bring my wife back to expreience it. The tour guides were awesome! Shawn was great as were all the others. Our cruise was on Sept. 20th1 It was wonderful! the views were breathtaking, the staff was great, the food was good and the snorkeling was spectacular!

Rating:
Attended as: Couples
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Lehua Crater & Na Pali Coast Guided Snorkel Tour with Breakfast, Lunch & Drinks

WOWZERS

Reviewed by: Ca1rob, 2011/09/20

If you want to experience the ride of a life time then this is the voyage for you, from the crew, the Napali Coast and spinner dolphins and over to Niihau Island and Snorkeling at Lehua in crystal clear water everything was just perfect, we went in mid sept this yr and had only 27 people on the 65 foot cat and plenty of room, snorkeling was the best, even saw a Monk seal a couple of rays and a octopus, the seas coming back across the channel were very calm for us, we might have been very lucky, but again don't miss this wonderful voyage its worth every penny.

Comments from activity operators

You've left us with all the feels! Thank you so much for choosing to join us here at Holo Holo Charters and for your unforgettable review! We couldn't be happier knowing how much you enjoyed it! Mahalo and Aloha

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Attended as: Couples
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Lehua Crater & Na Pali Coast Guided Snorkel Tour with Breakfast, Lunch & Drinks

What a ride

Reviewed by: dearljade, 2011/09/15

We really enjoyed this cruise. The Na Pali coast is very beautiful. The breakfast and lunch was great. The snorkeling was fantastic. Getting to see a monk seal basking in the sun was really great. The ride home was the only part of the trip that was challenging. I recommend anyone taking this cruise to take a dramimine before departing. On the ride back the crew passed out plenty of buckets, people were getting sick because of the rough ride. It is not the fault of the crew, the seas are especially rough. The only warning we got ahead of time was that it is an "E" ticket ride on the way back. No one on the boat knew exactly what to expect. We were lucky enough not to be the ones who did get sick. Well worth the money and the views are breath taking. It is an experience we will never forget. The crew was very nice and helpful. Thanks y'all!!
Dearl and Jade from Dallas

Comments from activity operators

It is wonderful hearing how much you enjoyed your trip, and we'd like to thank you for joining us out on the water! We are elated to know how well taken care of you felt, and how much you enjoyed our staff. We hope to see you again soon! Mahalo and Aloha

Rating:
Attended as: Couples
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Fantastic Tour!

Reviewed by: Jo and Glenn, 2011/09/14

We had a fantastic tour and was even lucky enough to see lots of Dolphins along the way!! Being on the boat was a fun experience (not recommended if you get sea sick as the waves can get very big which makes for a bumpy but fun ride!) and the views of The Na Pali were amazing. Great crew too which made the trip more enjoyable - lots of interesting stories and very welcoming! The food was well prepared and had a good variety too - very tasty! We would highly recommend this tour!

Comments from activity operators

We couldn't be happier to hear it! Thank you so much for your wonderful review! Mahalo and Aloha

Rating:
Attended as: Couples
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ナ・パリ・コースト セーリング シュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

船員さんはみんな熱心でしたよ

Reviewed by: js, 2011/09/13

ナパリコーストもゆっくりと見ることができ、途中でイルカの群れに遭遇するという嬉しい出来事もありました。安全面も細かい配慮があったので特に不安に感じることもなかったです。ただ、ほとんど日本人がいないので、説明はすべて英語で、船の騒音もあってほとんど理解できませんでした。ガイドさんが一生懸命案内してくれていたのに残念です。もっと楽しむには英語力が必要かもしれません。あと、シュノーケリングは、なぜここで?と思うくらい魚がいなかったので、すぐあがってしまいました。波があるから場所がないのかな。

Comments from activity operators

We are so glad to have had you aboard and want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

Rating:
Attended as: Couples
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ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

これは冒険!!

Reviewed by: 匿名希望, 2011/08/30

とってもすばらしい景色を見ることができました。
6時チェックインとまだ真っ暗ななかホテルを出発することになりましたが、
早起きして良かった!と思います。

キャプテン、船のクルーがフレンドリーにお迎えしてくれて、
上船したらなんと虹(ダブルレインボー)が頭上に現れ、
すぐに不安はふっとびました!笑船からの朝日もとてもきれいです。

ナパリコーストまでは結構距離があります。
予想以上にスピードをだして、目的のポイントまで向かいます。
なんども体が中に浮きました^^;ジェットコースターが好きな私は楽しめました。
終始通り過ぎていく景色に夢中でした。

びゅーーーんと折り返し地点まで向かい、そこからはゆっくりと説明を加えながら
ナパリコーストの絶景を楽しめます。
海岸沿いにできているシーケーブ(洞窟)にも接近してもらえました。
いろいろなところに滝をみることもできました。

ナパリコーストを楽しんだら、ニーハウ島へ向かいます。
これもまたかなりの移動距離!真っ青な海のなかを進んでいきます。
鳥がたくさん飛んでいました。ぼーっと観ていたら鳥が海の中に入っていき魚を捕まえていました!
波の合間をすーーと飛んでいく鳥は見ていてあきません。

ニーハウ島の横にできているクレーターに近づくとどんどん海の色がきれいになってきます。
ここで泳げるの!?とテンションは上がり、
シュノーケルスポットではシーモンクを発見!
海中では見られなかったけど海水から頭をぽこっとだした姿はとてもかわいらしかったです。
たくさんの魚やサンゴをみることができました。

船上のクルーはいろいろな話をしてくれます。質問をしたら丁寧に答えてくれます。
愉快なキャプテンとフレンドリーなクルーがこのアクティビティを
盛り上げてくれたと思います。

最後はニーハウ島からカウアイ島までもびゅーーーーんとかなり揺れながら帰って行きます。
スプラッシュもすごいので、ウィンドブレーカーがあればいいかもしれません。
ふちに座ると目が開けられないほどのスプラッシュにかかります。
最初は楽しんでいましたが、1時間も続くと少しやっかいです^^;笑

冒険したい方、大自然を感じたい方!ぜひ参加してみてください!!!
真っ青な海を体感できました。本当に秘境にで

Comments from activity operators

Your review has got us beaming! Thank you so much for joining us! Mahalo and Aloha

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Attended as: Families
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Lehua Crater & Na Pali Coast Guided Snorkel Tour with Breakfast, Lunch & Drinks

Very Nice Day on the Water

Reviewed by: amythann, 2011/08/22

We love boat rides and this was a great sightseeing and snorkel tour. The boat was comfortable and had good indoor and outside seating. Also two heads which was a nice feature. This is the only boat that crosses the channel from Kauai over to Niihau and the little island of Lehua which is where we snorkeled. They provided fins (we brought our own mask and snorkel) and "noodles" which I appreciated since I am a bit fearful of snorkeling. Also a great spread of cold cuts, with all the trimmings and lots of vegetables, and dessert for lunch. They are very safety-conscious, but I wish there was a better way to impress upon people that the crossing is rough and they should always hold on or sit down, because the constant lecturing got a bit tedious. I definitely recommend doing this trip, though.

Comments from activity operators

We are beaming reading over your review! Thank you so much for joining us! Mahalo and Aloha

Rating:
Attended as: Couples
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ナ・パリ・コースト セーリング シュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

ナ・パリ・コーストは壮大

Reviewed by: 匿名希望, 2011/08/17

 カウアイ島は初めてでした。 天気もよくジュラシック・パークの背景のそのままのナ・パリ・コーストを見てきました。 噂以上でした。

 途中イルカの大群や鳥の捕食の様子を見つけると船を近づけてくれました。 イルカは慣れているようで、すぐ船によってきて子供は大喜びでした。


  スタッフは女性のキャプテンを含めて3人でしたが、とても親切でよくしていただきました。集合場所が遠く、リフエやポイプからでも送迎がないのでレンタカーがないとつらいです。


  また行きたいです。

Comments from activity operators

Thank you so much for joining us and for sharing your great review! We hope to see you again soon! Mahalo and Aloha

Rating:
Attended as: Families with Young Children
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

NaPali coast tour

Reviewed by: Tim and Christie, 2011/08/03

The Na Pali coast is gorgeous and something everyone should see, especially from the sea. Our boat sat 12 guests and was very fast, but smooth. I didn't get sea sick on this fast boat and didn't really even get wet! We did the beach landing and snorkeling. Snorkeling was good and the hike to the Hawaiian village was interesting and informative. I would recommend this activity.

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Attended as: Couples
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Na Pali Coast Explorer Ocean Rafting Snorkel Tour (from Kikiaola Harbor)

fast and FUN!

Reviewed by: Mr. Anonymous, 2011/07/08

FAST. FUN. My family loved every minute of this tour. My kids said it was like going to an amusement park on water, thrills and adrenaline rushes and all.

We will definitely be telling our friends about it who are coming to the islands for vacation...and will most likely be back to do it again ourselves next year! thanks for a great time of fun for my family!

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Attended as: Families with Young Children
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Great Trip

Reviewed by: Captain Quick, 2011/06/29

From the start to the end, great trip. The staff was unbelievable. They helped in all factors of the trip. From getting drinks, to helping people on board, to holding the buckets of the poor souls that had to much excitement. We will be back with the whole family. Thanks again for getting the double rainbow on the way back in.

Comments from activity operators

We couldn't be happier knowing how much you enjoyed saying yes to adventure and look forward to your next visit! Mahalo and Aloha

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Attended as: Couples
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Nice Day on the Ocean

Reviewed by: Dave Hall, 2011/06/28

Very enjoyable trip and beautiful scenary

Comments from activity operators

It was our pleasure to have you aboard and we couldn't be happier knowing how much you enjoyed your time on the water with us! Mahalo and Aloha

Rating:
Attended as: Couples
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3.5-Hour Kauai Napali Sunset Dinner Cruise with Open Bar - Holo Holo Charters

Holo Va Ride

Reviewed by: Doc Vacationer, 2011/05/23

After helicoptering over it the day before, my lady and I weren't sure seeing the Na Pali coastline from below by boat would be worth the time and money. Boy, were we glad we took the chance! The two experiences were totally different. The sunset dinner cruise on the Holoholo catamaran was up close and personal. We recommend it highly.

Comments from activity operators

It was our pleasure to have you aboard, and we couldn't be happier knowing how much you enjoyed your time on the water with us! Thank you so much for choosing to join us here at Holo Holo Charters and for taking the time to share your wonderful review! Mahalo and Aloha

Rating:
Attended as: Couples
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ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

悪天候時の適切な対応を感謝

Reviewed by: 匿名希望, 2011/03/11

実際は悪天候によりキャンセルとなり行けなかったのですが、今後の参考になると思い、体験談として書いておきます。予約日前日夕方6時に翌朝のボート出航の確認のため電話したときには予定通りだったので、翌朝6時、港に行き、チェックインを済ませたあとぶらぶら待っていた。そのあと、ものすごい土砂降りと風で、集合時刻30分後に、キャプテンから話があり、ナパリコーストには行くが、ニイハウ島近くには行けないので、今日行く人にはツアー代の25%を返却する、日程を変更することもできるし、キャンセルもできる、という説明でした。説明は良心的だなと感じました。私たちは日程を変更しました。一番早くて2日後ということだったので2日後に予約変更。再予約日の前日夕方、登録していた携帯電話にツアー会社から電話がかかってきて、翌朝も悪天候が予想されツアー自体をキャンセルするということだった。私たちはもうほかの日程の余裕がなかったのでキャンセルすることにしました。ツアー代は全額Alan1を通じて返却されるという説明もあり了解した。翌日にはAlan1から全額返却される旨のメールが届き、インターネットでクレジットカードのオンライン取引明細チェックをしたらその2日後にはツアー代全額が返却されていた。ツアー会社およびAlan1の迅速で適切な対応に安心しました。天候はどうしようもないのでいつかまたチャレンジしたいと思います。ただこのような天候に左右されるツアーのときはハワイでの携帯電話や連絡先を必ず届けておくことが大切だと感じました。また日本語ができるスタッフがいないツアー会社だと少し英語がわからないととまどうことがあるかもしれません。またカウアイ島のツアーだと冬よりも春や夏の方が天気が良い日が多いかもしれません。しかしカウアイの雨もなかなか味わいがあっていいものです。

Comments from activity operators

We want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

Rating:
Attended as: Couples
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