Reviewed by: Tiwi
it could be better, but bad weather caused out helicopter tour be canceled. but the tour provider directly pick us and put us on the land tour. our tour leader and driver, John, was very knowledgeable and entertaining. he share us alot of things about big island. he is indeed a great driver too!
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Packages: | Gold Package with Lunch |
Attended as: | Couples |
Posted on: | 2018/02/23 |
Activity Date: | 2018/02/15 |
Reviewed by: Jenn
Hands down the best tour on the Big Island. Brett was our tour guide and he was fantastic. Informative, funny, friendly, professional, he went above and beyond to make the experience amazing. Seeing the volcano at night is something everyone must do, but having a tour makes it much more enjoyable. This tour included seeing rainbow falls, Big Island Candy Co, lunch, and several spots at the Volcano National Park and a very nice dinner. 100% worth it.
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Packages: | Route #1 - Rainbow Falls, Hilo Town & Volcano |
Attended as: | Friends |
Posted on: | 2018/02/20 |
Activity Date: | 2018/02/17 |
Reviewed by: Alexis Albert
Our tour was AMAZING!! Our tour driver was Nathan or Nate. He was awsome!!
They pick you up at your hotel, which is super convenient! The tour group can fit up to 12 people. So it is nice and small. Our group was super fun and Nate was very informative and talked to us about everything and anything he could! The van is nice and clean and not to mention Eco friendly! It rained alittle, and they had raincoats for everyone just in case.They provide bento lunch for everyone. We actually had 2 vegans in our group and Nate was very caring and took them to a nearby grocery store, so they could pick up a few things to eat since they could not eat much from the bento. Nate not only took us to the places mentioned, but he also drove by a few other places he thought our group would like! He was AMAZING!! This tour was so much fun, the sights were beautiful and very informative!
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Families |
Posted on: | 2018/02/20 |
Activity Date: | 2018/02/08 |
Reviewed by: miteyo
幸い天候にも恵まれてハワイ島へ行った目的が叶いました。
又、希望どうり日本人パイロットでしたので要所要所日本で説明いただき
良かったです。キラウエア火山噴火口のマグマはヘリでなければ見れません!
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/02/14 |
Activity Date: | 2018/02/06 |
Reviewed by: Jobin McGooch
From the amazing sunset to seeing lava jumping in the caldera to the unexpected rainbow at sunset, all of the scenery was beautiful. Our tour guide, Brett, was outstanding. He had fantastic knowledge of the island, answered everyone's questions, and was really funny/entertaining. His stories of Hawaiian folklore while driving between stops were great. Overall, the day was great! I would definitely recommend booking this tour.
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Packages: | Route #1 - Rainbow Falls, Hilo Town & Volcano |
Attended as: | Couples |
Posted on: | 2018/01/23 |
Activity Date: | 2018/01/12 |
Reviewed by: TravelNut
We wanted to save time but not transfer hotels so we booked a day trip to Kauai from Oahu. It was an excellent overall experience. We were picked up on time but I'm not sure why it was so early because we waited a couple hours before the flight. Our guide was lovely and we enjoyed the movie tie-in to many scenic spots. Lunch was very good at the cafe used in The Descendants film. I would have liked a little more time to explore Hanalei but we did have time for a yummy shave ice. The beach with the long pier was memorable. The helicopter tour was exciting and gave us an entirely different perspective of the island. Once back at the airport we had to wait more than 2 hours for the flight. Not sure why these day trips are set up this way. It makes for a longer day than should be necessary.
Rating: | |
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Packages: | Kauai Movie Sites & Circle Island Sightseeing Tour Package |
Attended as: | Couples |
Posted on: | 2018/01/22 |
Activity Date: | 2018/01/06 |
Reviewed by: TravelNut
We wanted to save time but not transfer hotels so we booked a day trip to Kona from Oahu. It was an excellent overall experience. We were picked up on time but I'm not sure why it was so early because we waited a couple hours before the flight. Unfortunately, after boarding we had to board another plane due to mechanical problems. This made us too late to keep the 9 am helicopter appointment. We were able to rebook for 3:30 but this meant that we missed the last part of the land tour. The lunch was nice and we didn't mind missing the hike into the back country. Our driver was okay but a little irritable. The helicopter tour was exciting and gave us an entirely different perspective of the island. Once back at the airport we had to wait more than 2 hours for the flight. Not sure why these day trips are set up this way. It makes for a longer day than should be necessary.
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Packages: | Helicopter & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2018/01/22 |
Activity Date: | 2018/01/04 |
Reviewed by: Kiyu
日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/16 |
Reviewed by: Jacquie
We had Aunty Alicia as our guide and she was very knowledgeable and took us to extra spots! I was glad we got to see most of the north shore.
The only downside was the people flew in for the day and we were delayed waiting for them which cut our time short at some of our viewing sites.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2017/12/30 |
Activity Date: | 2017/12/27 |
Reviewed by: Leah
This tour was life changing for me! Such an awesome experience to really see the island and have someone guide you through it so you really understand what you're seeing and the history behind it.
Tour guide was Chris who was excellent. He has a real gift for this, and you can tell he is truly passionate and loves what he does. Makes the tour feel more real and less like show and tell or reading from a script. 10/10 highly recommended tour.
Tour provides you with all the comforts you need for the day so you're never hungry, cold, or unsure of where a clean bathroom is. Even had plugs for you to charge your phone although I had a portable charger with me that day which I recommend for any trip.
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Solo Travelers |
Posted on: | 2017/12/24 |
Activity Date: | 2017/12/21 |
Reviewed by: shannon
It was super and Tom was very professional and once whales were spotted, he circled back for an amazing look at breaching humpbacks. it was fantastic.... another lady was airsick on our trip, but tom handled it with amazing professionalism. I highly recommend this trip. highlight of our stay!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/12/22 |
Activity Date: | 2017/12/19 |
Reviewed by: Robin and Gary
Our guides made our 12 hours together seem too short and they went above and beyond to make our day the best ever. Both were extremely knowledgeable about virtually any Hawaiian subject. They picked us up precisely on time and we started our day. We were taken to a lava flow surrounded by mountains that went on as far as the eye could see. Just our first stop of seeing mother nature at its finest. We continued on to a park for a gourmet box lunch that was obviously freshly made and to get to know our tour mates better. The views and fresh air were wonderful. The Hawaiian gods of weather were certainly shining down on us. Off again for a tour around the quaint town of Hilo where we enjoyed the statue of King Kamehameha and a stop at a candy shop. We then went on to Rainbow Falls with its beautiful waterfall and scenery. We stopped along the way at steam vents from the volcano. Ladies, if you want a facial, that's the place to go. Volcano National Park was amazing. The Visitor Center had a great museum and showed us the history of the crater. This was just a preview as we would return later for a nighttime view. Leaving the crater we visited the naturally formed lava tube used in the filming of the rolling boulder scene in Raiders of the Lost Ark. The ferns at the park were also used as a backdrop for scenes from Jurassic Park. We were treated to dinner at the Kilauea Lodge in Volcano, Hawaii. Fabulous. After dinner we returned to the crater to view the night time glow and star gaze. We were able to get a glimpse of the lava pool where the level varies 100s of feet over a few days' time. Jim talked about the stars and pointed out several constellations. It was definitely a once in a lifetime view. Throughout the entire trip our hosts provided almost continuous commentary on the history, stories, customs, flora and fauna of Hawaii. A total 1st class experience and the highlight of our trip to Hawaii. We would definitely do this tour with them again. Mahalo!
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Friends |
Posted on: | 2017/12/21 |
Activity Date: | 2017/12/11 |
Reviewed by: Sudeshna and Sumit
One of the best tours in Hawaii. Our tour guide Adam was very knowledgeable and polite. We did the night viewing of the volcano tour with stargazing. During the entire trip our tour guide shared abundant histories about legends and culture from Hawaii. We stopped for lunch at a very beautiful place near Mauna Loa. Adam(tour guide) baked some delicious cookies for us too :) We covered Rainbow fall, Jagger Museum and the lava tube, out of which viewing the volcano at night was absolutely breath taking.The tour had included dinner at Kilauea Lodge(fine dining) by the volcano national park. Overall our experience with Kailani tours was amazing, we would definitely recommend this tour to all those who visit the Big Island.
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Couples |
Posted on: | 2017/12/21 |
Activity Date: | 2017/12/14 |
Reviewed by: Gonzo
The entire tour was incredible. We saw the active volcano with lava spewing out during the flight. The bus tour guide had lots of interesting stories. One person in our group was on a wheelchair and she enjoyed the entire tour as well. Highly recommended.
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2017/12/18 |
Activity Date: | 2017/12/16 |
Reviewed by: Suzy & Betty
We feel extremely fortunate to have joined Kailani Tours with our tour guides Kawika and Kevin as our guides. Together they shared a wealth of knowledge and personal charm. They gave us the history, geology and volcanology of the Big Island of Hawaii. Both were engaging, humorous and attentive to our every need. They provided us with lunch and a sumptuous dinner. They shared many sites along the way all detailed with their particular history. The highlight was a spectacular visage of our living Mother Earth in her volcanic glory along with a clear and beautiful view of the stars in the night sky. Breathtaking is an understatement given the epiphany of our smallness in the universe. We thoroughly enjoyed this "not to be missed" experience shared with an intimate group of 14 - giving us more opportunities to learn from our guides. If you find yourself amongst the fortunate to have Kawika or Kevin for your guide, you are truly in for a treat! Can't thank you enough Kailani Tours for a job well done! Mahalo Nui Loa - Suzy and Betty
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Friends |
Posted on: | 2017/12/09 |
Activity Date: | 2017/12/06 |
Reviewed by: Caren and Jan
We did the night time volcano viewing tour with stargazing through Kailani Tours Hawaii. It also included lunch, Rainbow Falls, Lava Tube and Jaggar Museum. This was one the BEST tours that I have EVER been on! It was our driver, Kawika's, first day and Kevin was his "co-pilot". We were VERY fortunate to have the knowledge of 2 excellent tour guides that could bounce things off of each other. They were both VERY personable and friendly. They took special care to make sure we were well fed, had water, jackets, flashlights, hot chocolate and cookies! The lunch was excellent and the dinner was superb! The service at the restaurant was just as good as the service from Kawika and Kevin! We ended up having some extra time due to all the pick up's being in the same vicinity, so we were able to see a couple of little extra things in the Volcano National Park - not normal - so it made the day extra special. Kawika was extremely knowledgeable about the volcanic system and was great at explaining it to us. The volcano viewing at night was the most spectacular thing I have ever had the privilege of seeing on this Earth! The weather was perfect and the view was INCREDIBLE! Kawika and Kevin set up a great telescope to view the stars through and they were also able to take photos of the volcano through it with our phones! I HIGHLY recommend this tour and the tour company! You won't regret it!
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Friends |
Posted on: | 2017/12/09 |
Activity Date: | 2017/12/06 |
Reviewed by: Virginia
The tour led by Kevin was great! He is very knowledgeable and humorous. The lunch spot had a great view of Mauna Loa. The scenery along the drive was like going through many different climates, which was amazing. The Big Islands Macadamia Nut factory was fun as I couldn’t stop eating various samples. It was nice meeting the King Kamehameha statue in Hilo. Dinners and drinks were delicious as we sat by the famous Friendship Fireplace in a historical lodge/restaurant, Kilauea Lodge by the Volcano National Park. The best part of the trip was revisiting the Mauna Loa Crater for live lava during nighttime. It was stunning! I wish I had taken the tour beginning of my vacation so I can decide where to go and explore more later. I strongly recommend this tour during the first few days of your vacation so you can enjoy the rest of your vacation.
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Families |
Posted on: | 2017/12/07 |
Activity Date: | 2017/11/24 |
Reviewed by: Philip Shou
First of all, this is a fantastic trip. When we first booked the trip, we saw the 4.9 out of five rating and doubted. When we came back from the trip, all doubts were erased!
Our guide Kevin is extremely knowledgeable, helpful and friendly. We were picked up at our hotel at 12:05 noon. The lunch was served in the Mauna Lao Rest Area at 1pm. The quality of the lunch is totally out of expectations. Kevin told us they were picked up from a famous deli at 11:30 AM. No wonder it’s so good and fresh!
The Rainbow Fall in Hilo is the first highlight. We saw the rainbow as soon as we got there. It’s exactly the same as shown in the advertisement picture. Absolutely beautiful! Kevin specifically warned us not to climb on the rocks in the upper river because many people died falling into the pond under the waterfalls. We saw about 10 people on the rock that day. Two days later I saw a news that a young couple were seeing struggling in the upper River and disappeared. The lady was later found dead at the bottom of the waterfall and the guy was still missing. Very good advice from Kevin!
The highlight of all highlights is of course the view of the live volcano. The tour company’s arrangement it’s very smart. They let us view the volcano crater at sunset for about 30 minutes. Then, we were transported to a very nice restaurant nearby to enjoy a five course formal dinner. Again it is so good that it is totally out of expectation.
We were back to the volcano after dinner when it is dark and very few people there. We can see the lava glow very clearly. When Kevin set up his high quality binoculars on a stand, we can even see the lava splashed out of the crater like fireworks!
Overall, it worths all 5 stars. I would recommend this trip to anyone!
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Families with Young Children |
Posted on: | 2017/12/01 |
Activity Date: | 2017/11/24 |
Reviewed by: Tony and Emily
Kailani tours on the big Island of Hawaii was wonderful! Our tour guide Kevin, was an excellent tour guide. He was very knowledgeable and understanding and he took us to so many beautiful destinations on the island. The timing of the tour was perfect we had a beautiful lunch with an amazing view and the weather was great then he took us to see a beautiful waterfall at rainbow Falls and I actually saw a rainbow! We saw so many wonderful things on this tour. They took us out to a wonderful delicious dinner and after dinner we got to see the amazing volcano the red glow was magnificent. One of my favorite parts of the tour was when our tour guide Kevin offered to take an amazing photo that he captured in the dark from my cell phone. He was able to capture us and the red glow from the volcano behind us. True photographer status and that was just a bonus!! From what I recognized throughout the day on the tour is that there were a lot of other tour buses out there as well but I noticed that those tour guides were rushing their customers in and out of the van not giving them very much time to actually explore and learn about Hawaii. This is one thing that made Kailani tours and our tour guide Kevin stand out to me! Our tour guides patience with the group was excellent and he allowed us to really explore the land. The whole day I learned so many amazing things about Hawaii. Kailani tours made our Hawaii trip perfect. And I will cherish these memories forever. I highly recommend taking a Kailani tours if you’re ever on the big Island. I give them 5++ stars!! Thank you Kailani Tours of Hawaii.
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Couples |
Posted on: | 2017/12/01 |
Activity Date: | 2017/11/24 |
Reviewed by: James Sturm
We had a fantastic time with our Kailani tour of the Big Island that we booked through Veltra. I’ll go through each category of the trip one by one and leave my detailed thoughts:
GUIDE
Our guide, Kevin, was a former U.S. Navy electrical engineer and was quite knowledgeable about the island. He spoke on the microphone throughout the trip, always providing new and interesting information, but never repeating himself or sounding boring. I got the sense that he wasn’t just trying to fill space, but rather that he genuinely had lots of things to share about the island. I also appreciated how he had studied some Hawaiian and was able to translate a number of names and titles to us in English and explain the cultural and linguistic origins.
ITINERARY
I was stoked to get to see Volcanoes National Park because it was on my bucket list and it was beautiful. The guide provided night-time binoculars so we could see the magma spitting out of the volcano crater at night—truly spectacular. Plus, the itinerary was designed so that you avoid the large crowds at the volcano, making stops before and after it erupts. Hilo was nice but quick, so I’d say if you really want to explore the town of Hilo you should go on your own. This one makes a brief stop in Hilo but really just uses it as a jumping off point to explore the volcano.
FOOD
The lunch was pretty simple but fresh – sandwiches with turkey, hummus, and avocado in various varieties. The dinner is quite special though as the lodge is quite intimate, very cozy and offers great food.
TRANSPORT
The transport is a Mercedes 12 seater van with a co-pilot seat, then three rows of three and one row of four. Even if you get a middle seat it’s not bad, because the windows are essentially panoramic on the bus and they are extremely clean. The black leather interior was very comfortable and not one on our ride got carsick.
Overall I highly recommend this tour!
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Families with Young Children |
Posted on: | 2017/11/27 |
Activity Date: | 2017/11/24 |
Reviewed by: Gabe F.
My wife and I were celebrating our Honeymoon in Hawaii and were lucky enough to have a full day of entertainment with this tour! The Big Island can require a lot of driving time to get to see the numerous sights it has to offer. The tour we booked provided us with an experience I know we would not have gotten on our own. I cannot speak anymore highly of our awesome Tour Guide Jim Carey (I know and yes he has the same name). He made the whole experience that much more memorable by his genuine appreciation for Hawaiian culture. He was extremely knowledgeable about EVERYTHING which made the tour in depth and interactive. His added commentary was great while visiting the waterfalls and volcano. The day flew by and we were continuously more and more impressed with everything the tour offered. The provided lunch and dinner were both delicious. Every part of the day flowed very well and it was capped off by our last stop back at the volcano to stargaze. We were able to set up the telescope and see the lava erupting in the volcano! I definitely would recommend this tour to anyone and everyone and I can't thank our tour guide enough. Jim made the whole experience 10 times better! Thanks Jim!
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Couples |
Posted on: | 2017/11/22 |
Activity Date: | 2017/11/09 |
Reviewed by: Len from ABQ,NM
After a self-guided drive and tour of the Haleakala volcano in Maui, I decided to let a professional do the drive from Kona to the Kilauea National Park. After reading many of the TRIP ADVISOR reviews (97% excellent), I felt confident this was the tour for my wife and I. It did not disappoint! I hate bus tours because it seems you spend half your day loading and unloading the 50+ passenger buses. Our 11 person tour allowed us to spend much longer times at each wonderful stop with no pressure. Our guide, Kevin Hasting, just said “Come back when you have seen enough.” Fantastic! In addition, Kevin had an encyclopedic knowledge of Hawaiian culture, lifestyle, history, geography, ecology, you name it. He was also an excellent storyteller between stops which made this tour a unique and personal adventure. Lastly, Kevin was so proficient at navigating the Eastern Coast, Hilo area and park that he was somehow able to adjust his routes and timing to avoid the many rain squalls and downpours common to this area. I cannot say enough about how great this tour is. Don’t drive yourself, you will miss so much. One piece of advice. Take some warm clothes with you as it gets cold at night at the high elevations. I carried a light windbreaker jacket, a hoodie, a knit cap and a pair of pullover slacks to put on at night. I ended up giving my hoodie to a fellow passenger to wear who was shivering. The tour does provide emergency blankets and jackets.
Rating: | |
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Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
Attended as: | Couples |
Posted on: | 2017/11/21 |
Activity Date: | 2017/11/14 |
Reviewed by: Jim M
Great ride and narrative. Only down side was some local light rain. Windy condition was handled well by the pilot. Flight video was a good option. All well done.
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Solo Travelers |
Posted on: | 2017/11/20 |
Activity Date: | 2017/11/15 |
Reviewed by: LJKouri
This tour is very informative. You get to see black sand, volcanoes, waterfalls, and more. Our driver/guide was excellent.
There was more walking than indicated on the website, including climbing lots of stairs. Therefore I was not able to see some of the sites. But if you don't have any mobility issues, I recommend this tour.
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Couples |
Posted on: | 2017/11/15 |
Activity Date: | 2017/11/06 |
Reviewed by: CHENTING KO
Amazing flight, nice helicopter, all passengers with BOSE A20 headset, and our pilot (Chase) is very knowledgeable and gave us a very comfortable ride with amazing views of big island.
Rating: | |
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/11/03 |
Activity Date: | 2017/10/31 |
Reviewed by: Nicole
Thank you so much for showing us all de highlights during this flight!
Rating: | |
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/19 |
Reviewed by: Ev & Dave
Our guide, Michelle, did a wonderful job explaining the sites. While we travelled between sites, the movie clips on the bus were very entertaining!
Rating: | |
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Packages: | Standard Tour: Pick-up from Airport, Lihue & Wailua Hotels |
Attended as: | Couples |
Posted on: | 2017/10/20 |
Activity Date: | 2017/10/17 |
Reviewed by: Alicia
We decided to go on the Hawaii Movie and TV Show tour. We had a blast. There were only 2 couples and we actually made a couple side stops. All the places we saw were great to learn about. And the beauty of it all was wonderful too.
Rating: | |
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Packages: | Standard Tour: Pick-up from Airport, Lihue & Wailua Hotels |
Attended as: | Couples |
Posted on: | 2017/10/17 |
Activity Date: | 2017/10/13 |
Reviewed by: Marcella
Very professional and very entertaining. Excellent commentary. The video is worth buying. Defintely good value.
Rating: | |
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Solo Travelers |
Posted on: | 2017/10/11 |
Activity Date: | 2017/10/08 |
Reviewed by: Petra
As a surprise for my husband, i booked the tour of the hole Island. Chase was very nice, competent Pilot - really interested to inform and entertain his guests. The first part of the tour was not very spectacular, but the volcanos and waipuu valley were spectacular. Highly recommendet!
Rating: | |
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/10 |
Activity Date: | 2017/10/02 |
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この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
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