Reviewed by: Kat
An amazing experience, once in a life time. A must!!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2022/07/03 |
Activity Date: | 2022/06/27 |
Reviewed by: Julio C
First and foremost, I have to give a shout-out to Ramsey because he was great. The kayak and experience itself was complete garbage. I was under the impression that we’d be at this beautiful blue sandbar in a glass kayak seeing all these beautiful turtles and looking at the gorgeous sea life underneath us. Come to find out, we would be kayaking at a disgusting creek with dead turtles and the nastiest water I’d ever be in with bubbles included. I watched a YouTube video where they advertised this website with a person on a beautiful blue ocean looking at sealife with this glamorous glass kayak. Meanwhile, I get a hazy plastic kayak with dead turtles in a bubbling green creek. Worst case of false advertising that I’ve EVER come across. I had to quit the excursion early because I was so disgusted and disappointed. I would NOT recommend this trip to anyone. Complete waste of time and money
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Packages: | Standard Tour |
Attended as: | Couples |
Posted on: | 2022/07/03 |
Activity Date: | 2022/07/01 |
Reviewed by: Will
Mana Kai Catamaran sailing tour was awesome! We had a great experience seeing many sea turtles and fish in the ocean. The Captain and the snorkeling tour guides were very kind and helpful. I highly recommend this snorkeling tour to anyone who wants to see sea turtles.
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Packages: | Morning Snorkel Cruise (8:30 AM) |
Attended as: | Families with Young Children |
Posted on: | 2022/07/03 |
Activity Date: | 2022/07/01 |
Reviewed by: Kendikane
This was a great experience! Highly recommend doing!
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Packages: | Standard Package: Sunset Manta Snorkel |
Attended as: | Couples |
Posted on: | 2022/07/02 |
Activity Date: | 2022/06/09 |
Reviewed by: hawa
イルカと一緒には泳げません。船の上からイルカが泳いでいるのを眺めるだけ。イルカと泳げると思い参加しただけに残念でなりません。
HPにはイルカウォッチングと記載がありましたが、TOPページに載っているのみで、他のページにはイルカと泳げる様な曖昧な書き方だった為、イルカの近くには行けないけど、見える距離で一緒に泳ぐのかなと思い参加しましたが、船の上から数分イルカを眺めるだけです。
YouTubeにもイルカと泳いでいる動画が未だに載せてあったり、誘導広告のようで、紛らわしいです。
その後のシュノーケルは珊瑚も熱帯魚も全くおらず、何も居ない海で何を見ろと言うのでしょうか?
亀と会えると搭乗員から言われていたのに、亀も居ない。他のお客さんも早々に海から上がりつまらなそうに船でしてました。
唯一滑り台だけが面白かったですが、これで1人2万円の料金は高すぎて割に合わない。今まで色々なツアーに参加しましたが1番満足度が低く、高額でした。
お弁当も美味しくない。オプションで付けられる、これまた高額な写真は絶対に付けない方がいい。自分達で撮った方がよっぽど良い写真ばかりで、魚も亀もイルカとも泳げないので、ただ海に浮いてるだけ、船に座ってるだけの写真です。
こちらのツアー絶対にオススメしません。
客が少なくなり、経営厳しいからなのか、こんなに内容と見合っていない高額な金額設定にしているのではないかとさえ思います。違うツアーにすれば良かったと後悔です。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2022/07/01 |
Reviewed by: Karen K
The crew was incredible! We loved seeing so many dolphins up close and got to see a few sea turtles too! The crew ensured everyone stayed safe while in the water which helped us relax knowing they were there if any of us needed a little help. We also loved the Hawaiian traditions included. Highly recommend this tour!
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Packages: | [7:00 AM] Early Morning Snorkel Package - Feb & Mar 2024 |
Attended as: | Families |
Posted on: | 2022/07/01 |
Activity Date: | 2022/06/29 |
Reviewed by: Joshua Baeza
The crew was great and the experience was a must do while on the big island!!
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Packages: | Standard Package: Moonlight Manta Snorkel (Seasonal) |
Attended as: | Couples |
Posted on: | 2022/07/01 |
Activity Date: | 2022/06/29 |
Reviewed by: Sonny P
The crew on the boat was nice and really helpful. They made the experience memorable for me who has never been snorkeling. I recommend taking some motion sickness medicine before going on the boat if you are not used to it
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Packages: | Standard Package with Drinks Included |
Attended as: | Couples |
Posted on: | 2022/07/01 |
Activity Date: | 2022/06/27 |
Reviewed by: Lakshmi
It was an amazing experience of Kayaking and Pauno has done great job as our guide
He was very patient with us and took photos of us from standup paddle board
Wherever he found turtles he took us there and we are truly happy with the experience
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Packages: | Standard Tour |
Attended as: | Couples |
Posted on: | 2022/06/30 |
Activity Date: | 2022/06/28 |
Reviewed by: Lynda
The waves were a little big but the captain navigated very well!!! It was a great cruise for the value. It stated to be a 90 minute cruise but from start to finish was a little over two hours. Amazing views and fun!!!!!!!!!!!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2022/06/30 |
Activity Date: | 2022/06/28 |
Reviewed by: Pam UK
Hands down the most amazing experience ever! The guides were knowledgeable, supportive and made you feel safe. The whole experience was just magical! Thanks so much!
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Packages: | Night Manta Discovery Adventure |
Attended as: | Families |
Posted on: | 2022/06/29 |
Activity Date: | 2022/06/27 |
Reviewed by: JamesX
I love this tour! Being in a submarine allowed me a different perspective and appreciation of all sea life. My children and I loved this tour. I would recommend this tour to everyone. All of the staff are friendly.
Aloha James! Thank you for sharing your 5-star review. We're happy to hear you enjoyed your adventure exploring in a real submarine! We love providing an adventure that families can enjoy. We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).
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Packages: | Premium Submarine Tour (Larger Window) |
Attended as: | Families with Young Children |
Posted on: | 2022/06/28 |
Activity Date: | 2022/06/26 |
Reviewed by: J. Hope
-The Staff was incredible
-I loved the the boat, it was well equipped and safe
-People should bring a warn sweatshirt for the ride back
-The manta's were plentiful and exciting
-Best Ever excursion!!
-WORTH IT and MUST try it
Aloha!
We appreciate the kind words about our crew and staff, and are ecstatic that you enjoyed yourself out on the water with us! We do offer a repeater discount of 20% off, so please keep us in mind for future travel plans.
Mahalo,
Iruka Hawaii.
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2022/06/28 |
Activity Date: | 2022/05/31 |
Reviewed by: Bella
It was just amazing to see all the animals. The captain was great! Friendly, knowledgeable, explained everything in details and made it fun!
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/06/27 |
Activity Date: | 2022/06/04 |
Reviewed by: まりこ
コロナ対策は、屋外では係の方々しかマスクはしていませんでしたがオンラインでの事前予約が必要で恐らく人数制限がある為園内はそれほど混んでおらず自然と三密は避けられていました。園内のいたる所にアルコール除菌ジェルが設置してあり気になった時には随時使えました。園内のフードコートはテーブル同士が離れており安心でしたし、naked dogにセルフサービスのケチャップ、マスタード、レリッシュ(刻みピクルス)をのせザ・アメリカンな美味しいランチをいただきました。
メインイベントのドルフィンエンカウンターは9歳の息子1人で参加し親は柵の外でビデオを撮っていました。息子は英語に不自由しなかった為不要でしたが日系人の親切な男性の係の方が必要ならば通訳をと申し出て下さいましたので、英語に不安のある方でも問題なく参加できると思います。イルカとの記念写真は2カット計4枚が購入可能で、1枚だけだと$35、$65払うとプリント大2小2枚+データが全て含まれたパッケージでした。今回購入したチケットには写真1枚($35相当)分が含まれていたので、差額分$30を払ってデータも全部含まれるパッケージを購入しました。その際どうやら入園時に入口で写真クーポンとやらをもらっていなければならなかったそうなのですがもらっておらず取りに行ってと言われましたが、前述の親切な日系係員の方が『Don't worry I'll go get it』と颯爽と園内を入口まで戻ってクーポンを取ってきて下さり大変助かりました。今後シーライフパークを訪れる日本人観光客の為にもあの親切な係の方が長く働き続けてくれる事を祈ります。
全然期待していないで入った、巨大な鳥籠内でカラフルな鳥に餌をあげたのが予想外に楽しかったです。手作りの餌棒を係の方がくれ、その棒を横にして持つと人に慣れた鳥が飛び乗って餌を食べに来ます。特に鳥好きではない私でもあんなに楽しかったので鳥好きの方は出られなくなるかもしれません。
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Packages: | 水中でイルカと遊ぶ!ドルフィン・エンカウンター |
Attended as: | Families with Young Children |
Posted on: | 2022/06/26 |
Activity Date: | 2022/06/24 |
Reviewed by: Donna
Best Catamaran experience we have ever had and a bonus to swim with the turtles! The crew was amazing! Friendly, helpful and fun! The views while sailing were spectacular! Hands down a bucket list experience!
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Packages: | Turtle Canyon Snorkel Sail |
Attended as: | Couples |
Posted on: | 2022/06/25 |
Activity Date: | 2022/06/02 |
Reviewed by: Leif
It was an overall great time. You get to see marine life that you wouldn’t get to normally see on a regular snorkel trip. The shipwreck is fantastic and such a great experience. Definitely recommend if you have younger kids.
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Packages: | Atlantis Maui Submarine |
Attended as: | Families with Young Children |
Posted on: | 2022/06/25 |
Activity Date: | 2022/06/23 |
Reviewed by: Lara
Everyone on staff was so nice and helpful. Fun time
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/06/25 |
Activity Date: | 2022/06/23 |
Reviewed by: Sandles
While I understand there is no guarantee to see and experience manta rays feeding on plankton, I was extremely disappointed with this experience, the crew did not provide a good experience for all. There were a lot of people on this adventure (more than what I felt should be) and as result, the crew had to use three different boards to accommodate everyone. As a result the board with most of the lights, it attracted the manta rays, leaving the others without. The other two did not attract any. I feel the crew should have maneuvered the other two boards or people on those boards to the larger board area so that they could experience the Mantra Ray feeding. I was also very disappointed that there were no lights at the bottom pointing upward. On other manta ray snorkels I joined, when there are lights from the top and from the bottom many more manta rays appear and feed.
The crew also did not provide insights and interesting facts on the Mantra Rays, at least I didn’t hear anything.
The one nice thing I enjoyed about this trip was that the experience allowed me to enjoy nighttime boating.
Aloha Sandles,
Thank you for taking the time to leave a review. We extend our deepest apologies for the experience you had on our tour. We would like to hear more details about it. Could you email us at info@hawaiidolphin.com and elaborate further? We would like to rectify this situation. Thank you.
Best,
Iruka Hawai‘i ‘Ohana
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2022/06/23 |
Activity Date: | 2022/06/10 |
Reviewed by: Gerry
Best highlight of our Oahu trip! Best crew! Looking forward to another trip to Oahu and snorkeling with you again! Mahalo!!!
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/06/21 |
Activity Date: | 2022/05/28 |
Reviewed by: Madson5
Perfect for a quick outing that doesn’t take up your whole sunny day. Gets you on a great boat, 45 minutes of snorkeling with beautiful fish and turtles, and a drink or two along the way. Very mellow and fun!
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/06/20 |
Activity Date: | 2022/06/18 |
Reviewed by: Joe Le
Great experience!!!! Highly recommended. It’s safe!!!!
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Packages: | Shark Cage Adventure |
Attended as: | Families with Young Children |
Posted on: | 2022/06/20 |
Activity Date: | 2022/06/18 |
Reviewed by: Jake's mom
Dave did a great job of captaining the boat. My sister even snorkeled for the first time ever at 58 years old.
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Packages: | Standard Package with Drinks Included |
Attended as: | Friends |
Posted on: | 2022/06/19 |
Activity Date: | 2022/05/29 |
Reviewed by: あいうえお
ハワイで最高の思い出になりました!
飛ぶ前は怖かったけど、
飛んでみたら景色がきれいで最高でした!!
写真も40ドルで、ちゃんと一枚一枚見せてくれた上で購入を検討できました!
100枚以上写真があって、かなりお得な気分で
購入しちゃいました!
参考までに…
普段船酔いしない方も、船が結構揺れるのと、
緊張とかもすると思うので、
酔いどめ飲んでおいたほうがいいです。
私は飲んでたので、大丈夫でしたが同行者は酔ってました。
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Packages: | 1番人気!高さ150メートル |
Attended as: | Couples |
Posted on: | 2022/06/19 |
Activity Date: | 2022/06/17 |
Reviewed by: Fumi
スタッフの男性の方がフレンドリーでおもてなしの気持ち満載で楽しかったです
上に上がって風が吹くと揺れるので、酔い止めのお薬は飲んでおいた方が安全かもです。
結構、皆さん船酔いをされていました。
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Packages: | 1番人気!高さ150メートル |
Attended as: | Couples |
Posted on: | 2022/06/19 |
Activity Date: | 2022/05/26 |
Reviewed by: Williams
We had a great time. Seth and Colleen were wonderful. Kay was extremely helpful. The Manta's were beautiful and amazing.
Rating: | |
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Packages: | Night Manta Discovery Adventure |
Attended as: | Families |
Posted on: | 2022/06/19 |
Activity Date: | 2022/06/17 |
Reviewed by: Hilari Freeman
The tour was great. The sunset was amazing. The boat ride out was super fun with water and sodas. The guides worked hard to get us positioned for the rays. We got to see several rays with one completely in the center of our group doing several flips while eating. Afterwards we got hot chocolate.
Aloha Hilari,
We're so glad to hear all the positive things you had to say about your trip with us, and thank you for sharing your pictures! All returning customer's receive a 20% repeater discount if you folks plan on returning!
Mahalo,
Iruka Hawaii Team!
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2022/06/19 |
Activity Date: | 2022/06/17 |
Reviewed by: Brandy
John Hess was fabulous. Our whole family had the most amazing time. After talking about our week every one of us said this was an activity we would do again especially if we could have John as our guide.
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Packages: | 3.5-Hour Morning South Shore Explorer Tour (7:00 AM) |
Attended as: | Families |
Posted on: | 2022/06/18 |
Activity Date: | 2022/06/16 |
Reviewed by: Pam
It took awhile to get comfortable snorkeling in the ocean where you can't just stand up if you want. Nervous that the waves would take me under the boat I could not relax. Our guides were wonderful and talked me thru it until I calmed down. After that it was quite an experience. Not exactly what I expected swimming around with turtles because they were swimming way below you but it was still cool. The fish also stayed down lower which after snorkeling where the fish come right up to you in shallow water was alittle disappointing. Afterwards the Mai tais and beer were good except my daughter was sea sick by then and only wanted to go to shore. Would recommend this cruise.
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Packages: | Standard Package with Drinks Included |
Attended as: | Families |
Posted on: | 2022/06/18 |
Activity Date: | 2022/05/24 |
Reviewed by: Stefanie
We booked the trip for 4 people age 22-67. While the younger ones went on a private guided snorkeling tour and saw a lot of turtles the seniors could wander around the sand bar, take a floatie or hang out on the boat. Small snacks, soft drinks and water were provided. As well as snorkeling gear, floaties and a SUP. We had an amazing time time on the sandbar!
Hi, thank you so much for choosing Captain Bruce!
We are so glad to hear that you all had a great time during our tour.
It's lucky that you could see the sea turtles and lots of fishes!
Thank you very much again for your time to post a review. We hope we can take you to the Kane'ohe Bay again!
Rating: | |
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Packages: | Morning Private Cruise & Boat Rental |
Attended as: | Families |
Posted on: | 2022/06/18 |
Activity Date: | 2022/05/24 |
Tips and suggestions
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ご参加ありがとうございます。
しかしながら、楽しみにされていたものの、ご期待に沿えず申し訳ございません。
ご確認いただいております通り、ご参加いただいたツアーは現在野生のイルカとのシュノーケリングは行っておらず、野生のイルカを鑑賞したのち、別のスポットでシュノーケリングを実施しております。ツアーによって内容が異なりますことご了承ください。
Youtubeの動画につきましては、お気づきいただきありがとうございます。ツアー内容が変更する前の動画のため、本来削除すべきところ残ったままになっておりました。誤解を招く掲載になっておりましたことお詫び申し上げます。ご指摘を受けまして動画は削除させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA