Although we arrived at the site early to do paper work and all, the office staff were rude. When I asked a question I was given a short snappy reply with th a quick closure of the sliding window on my face. No further questions could be asked afterwards. At the end during payment transaction for pictures and videos, they had no record of prior payment for the jumps I made and double charged me. They needed to take the time to answer questions at the beginning or explain the process for charges, or at least take the time to go over the charges as they asked for payments. When I tried to explain that I was being double charged, they got irritated that I didn't let them know at the beginning. They are running a high risk business, therefore they need to demonstrate complete confidence and accuracy to customers in all aspects of the business from the beginning to the end.
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Attended as: | Families |
Activity Date: | 2017/05/21 |
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お天気が心配でしたが、飛び立つ頃には晴れと曇り。最初のオリエンテ―ションは、早口の英語で、ついていくのが難しかったですが、要領だけは何とかわかりました。曇りと、時々霧?の中を海岸線に沿って進みました。ところどころに岩の割れ目から見える、溶岩にびっくりと興奮。火口からは溶岩が赤く燃えているのが分かり蒸気もあり、、良く見えるようにと、何度もパイロットが旋回してくれました。英語もまあまあわかりました。天気がよかったら、もっと良かったのかはわかりませんが、午前中は、天候が悪くツアー自体がキャンセルだったようなので、予約しているものにとっては、ラッキーでした。四人乗りのヘリでしたが、家族三人だけだったのも良かったです。もう一台は二組のカップルが乗っていたのですが、狭かったようです。でも乗り込む前は、他人のような雰囲気だったのに、降りてきたら硬い握手をしていたので、同じ体験したもの同士のつながりのようなものも感じました。
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Attended as: | Families |
Activity Date: | 2017/05/22 |
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Pilot was awesome.answered my many questions. Scenery was gorgeous
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/23 |
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Wicked cool Will be doing it again.The insteuctors were awesome.
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Attended as: | Families |
Activity Date: | 2017/05/23 |
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早朝早い時間の集合でしたが、スカイダイビングして眠気もすっきりしました。
天気も快晴で申し分のないコンディションでした。
初めてで緊張しましたが楽しい思い出になりました。
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Attended as: | Couples |
Activity Date: | 2017/03/19 |
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I had never been in a helicopter before so I was a little nervous. There was a bit of confusion on my reservation,(they had the wrong date) but the voucher was correct and soon straightened out. Blue Hawaiian has a very nice facility, an actual building not like some others using tents. The helicopter was very clean and up to date. The pilot, Mark, did a great job of narrating the entire time. Now for the view, spectacular is the best word to describe it. Most of the island is not able to be seen via car or even boat. The only real way to see it is by air and Blue Hawaiian puts you right up and personal to most of mountains, craters, valleys and waterfalls. I had the time of my life and would do it again, no question. If you are considering a helicopter adventure don't wait, just do it you'll be glad. Veltra's voucher was accepted. Thanks to Veltra and Blue Hawaiian for making my dream vacation complete.
Aloha George! We are so sorry to hear that there was a date discrepancy but thrilled to hear that you had such a vacation defining experience with Blue Hawaiian. Kauai really hides much of it's beauty in inaccessible areas so a helicopter tour really is the way go. We hope you have a chance to come back to Hawaii and see more soon!
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/14 |
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We travelled from Australia with our friends and took a helicopter tour of the volcano. The trip was amazing !! The pilot was informative and very knowledgeable. He had some great jokes and made us feel very safe. I would really recommend this trip to anyone.
Aloha Marg, Thank you for making the long trip out to visit Hawaii! So great to hear that you had such a memorable experience. Great selfie by the way!
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Attended as: | Couples |
Activity Date: | 2017/05/18 |
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The ride was amazing. Very smooth and some excellent views of lava. Joyce, my pilot was very informative. I highly recommend this! Door off was really worth it!
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Attended as: | Couples |
Activity Date: | 2017/05/19 |
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ハネムーンだったので何か一生忘れられないことがやりたいと思い参加することを決めました。申し込んだ直後は事故とか色々考え不安になっていましたが、今となっては全くそんな心配いらなかったなとおもいます。本当に気持ちよくて、スカイダイビングでしか味わえない景色を堪能できます!また一緒にダイブした夫とこれからずっとあの感動体験を共有できるのが嬉しいねと話しています。迷っている方がいたらぜひ参加することをオススメします!
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Attended as: | Couples |
Activity Date: | 2017/05/17 |
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Best way to see all the highlights of Kauai! Incredible scenery...top notch helicopters too!
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Attended as: | Families |
Activity Date: | 2017/05/12 |
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Low clouds, poor visability, the tours we have taken in Maui and Honolulu were much better there se szw more waterfalls and coast line
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Attended as: | Couples |
Activity Date: | 2017/05/17 |
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Ask for Warren! He's the man. Great teacher and very entertaining.
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/16 |
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人生に1度はやっておいた方がいい事によく挙げられていますが、その通りでした。
7人の大人数で参加しましたが、1つの飛行機で出来ました。
インストラクターもスタッフもみんな明るく楽しくとても楽しい時間でした。
カメラ、ビデオもお願いしてこれも本当にいい記念になるのでオススメです。
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Attended as: | Friends |
Activity Date: | 2017/05/13 |
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My 1st time and it would be hard to beat anywhere else. Jeremy was great so was Butters my daughter's instructor. They were so fun and excellent instructors. We both celebrated our birthdays so that was definitely worth the money and have great memories for it. The only thing that I think should be emphasized is to not leave with out ID. Maybe a sign or reminder from the instructors??
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Attended as: | Families |
Activity Date: | 2017/05/12 |
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以前からやってみたいとは思いつつ、高い所が苦手で高所恐怖症気味の私なので
今まで躊躇していましたが、一大決心のうえ参加。
もっとドキドキ、心臓バクバクかと思いきや、然程でもなく初ダイブスタート。
4267メートルから時速200kmでの約1分間のフリーフォールは、実際やってみれば
「楽しい」の一言に尽きました。楽し過ぎて短過ぎると感じたくらいです。
病みつきになる楽しさ、是非また参加したいと思います。
景色もスリルも最高!! 迷ってるなら参加すべし!! ですね。
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/11 |
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ずっとしてみたかったスカイダイビングをハワイでできてよかった。
飛んでいる間の景色も絶景でした(^_^)
日本語のわかるスタッフがいるので安心して遊べます。オススメです!
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Attended as: | Couples |
Activity Date: | 2017/05/10 |
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Great staff, Everything was wonderful. Would definitely recommend.
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Attended as: | Couples |
Activity Date: | 2017/04/22 |
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勢いだけで、参加したものの いざ 上空へのフライトが、始まり、インストラクターのブラックジョークに加え、飛行機のドアが、開いた瞬間 顔が、硬直して 心臓バクバクだったが、飛んでしまえば、、眼下に広がる 青い海 気持ちの良いかぜ
何もかもが、素晴らしい体験でした。是非、これから参加される方は、4260mお勧めします 動画も購入しちゃいました
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Attended as: | Solo Travelers |
Activity Date: | 2017/05/06 |
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私は2回目で、旦那さんははじめてのスカイダイビングでした!日本語を話せる方がいたのでわからないことはありませんでした。インストラクターの方もみなさん気さくで楽しい時間を過ごせました╰(*´︶`*)╯♡
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Attended as: | Couples |
Activity Date: | 2017/05/05 |
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ジェットコースターにも乗れない私が、勇気を振り絞って飛びました。
本当に怖すぎて、泣いたし叫んだし、もう一生やらない!とは思っていますが、
やって後悔はありません。やってよかったです。
一緒に行った主人はもう一度やりたいそうです。
オプションで写真とムービーを購入することができますが、
こちらもぜひ購入をおすすめしたいです。
自分のあまりの変顔に、かなり笑えます(笑)
空から見るハナウマベイはものすごくきれいです!
(ただ恐怖のあまり私は見る余裕がほとんどありませんでした。
見る余裕がほとんどない位おびえているのに、綺麗さが目に入るくらい
すばらしい景色です)
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Attended as: | Couples |
Activity Date: | 2015/08/03 |
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This is something everyone needs to do at least once when you go to Maui. The pilot was so professional and knowledgeable. Well worth the price. Chad
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Attended as: | Couples |
Activity Date: | 2017/04/15 |
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This trip was amazing! We had a great time! The ride was smooth, got the feeling that out pilot was experienced and he talked beforehand what was about to happen. He explained a lot about what was around to be seen. This was one on the highlights in our trip and we sis a lot in Hawaii :)
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Attended as: | Couples |
Activity Date: | 2017/04/14 |
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私達が乗ったヘリのパイロットは、絶景ポイントをなめるように旋回してしっかり見せてくれた。コース取りが絶妙で、滝への接近も見事。ハレアカラが曇っている、との事で、モロキニ島へ行ったが、海岸線の絶壁が続く圧巻のフライトだった。これは、また機会があったら是非、別のコースで参加してみたい。
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Attended as: | Couples |
Activity Date: | 2017/05/02 |
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空からでないと見られない絶海はヘリならでは。
原始地球を垣間見たようで、素晴らしい。
運悪く後部座席の中側になってしまったが、前列の人がタンクトップに近い状態だったので、肌がガラスに反射して全ての写真に写り込んだ。前列の人には、他社が行っているように、黒色のジャケットを着せるなど、配慮が欲しい。
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Attended as: | Couples |
Activity Date: | 2017/04/30 |
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This was the best hour of our lives. The sights were beautiful especially in a helicopter with the doors off. The instructor was very informative explaining a lot of the Hawaiian culture. I would recommend this to anyone who comes to Hawaii.
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Attended as: | Couples |
Activity Date: | 2017/05/01 |
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火山の様子やマグマの海への流出、
ヒロの町並み、渓谷内の滝が流れる様子、
とにかくハワイ島の雄大さを感じることができるスペシャルな体験です。
お金じゃ買えない経験です。お勧めします!!
なお、日本語パイロットではなかったですが、
単語でなんとなく言っていることは分かりました。
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Attended as: | Couples |
Activity Date: | 2017/04/09 |
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Was a wonderful tour and would advise others to do this!
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Attended as: | Families |
Activity Date: | 2017/04/25 |
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初めてのHawaii。
ずっとやりたかったスカイダイビング!英語が話せなくてすこし不安でしたが、インストラクターの方がとても丁寧で全然問題なし!景色最高またやりたいです!
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Attended as: | Couples |
Activity Date: | 2017/04/06 |
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人生初めてのスカイダイビング。とにかく最高でした。現地について、写真や動画を購入するか決めるのですがなかなか出来ない経験なので高いけど購入
!Goproでインストラクターの方に撮ってもらうか、カメラマンに撮ってもらうかで金額が異なりますが、とにかく最高の思い出になりました!
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Attended as: | Couples |
Activity Date: | 2017/04/25 |
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家族9人でのハワイ旅行(9回目)
何回もハワイに行ってるのですがスカイダイビングは経験なし。
主人が(59歳)体験するのにカウントダウンにあるのでどうしてもやりたいと。
主人、息子、娘、私の弟、その息子5人で体験しました。もう1度やりたいかそれぞれに聞いた所、主人と娘はまたやりたいと言いましたが、息子、弟、甥はいい経験をした!もういいです!と言ってます(笑)そうとう怖かったのでしょうね。後ろに付いてくれるインストラクターで良い悪いが決まると言ってました。それはこちらでは選べないですから、当たりはずれがあるでしょう!待ち時間もなく5人で飛び立ちました。午後の便でした。
お世話になりありがとうございました。
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Attended as: | Families |
Activity Date: | 2017/04/13 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Warm Aloha,
Thank you very much for taking the time to post about your experience. We welcome all feedback, overjoyed and unfavorable, this is the best way for us to improve our services as well as the activities offered on our website!
We have forwarded your feedback to the management of Pacific Skydiving Center and they will take the appropriate measures to assure these types of situations do not happen again.
We apologize for any inconvenience you may have experienced. Thank you for the opportunity to serve you on your vacation.
Mahalo Nui Loa,
VELTRA Customer Support