Our family really enjoyed this trip. The crew was informative, friendly and fun. The trip up the coast was beautiful and the music on the boat was quite nice.
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Attended as: | Families with Young Children |
Activity Date: | 2017/12/30 |
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日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
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Attended as: | Couples |
Activity Date: | 2017/12/16 |
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Thanks to friendly knowledgeable guides my family will definitely do this again! We all had a great time! Bring sunscreen!
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Attended as: | Families with Young Children |
Activity Date: | 2017/12/24 |
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While we only saw one manta, she did come up close, which was an amazing experience.
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Attended as: | Families |
Activity Date: | 2017/12/28 |
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Our original trip was postponed due to snow on the summit of Mauna Kea but we rescheduled and had an unforgettable experience. Our guide Hank was great. As well as his astronomy expertise, he provided lots of information on Hawaiian culture. The views on the way up to the summit were spectacular. Great photographic opportunities of the sunset, views and night sky.
I would thoroughly recommend this trip.
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Attended as: | Families |
Activity Date: | 2017/12/04 |
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This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip
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Attended as: | Couples |
Activity Date: | 2017/12/26 |
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溶岩が見たくてツアーに申し込みました。オーシャンエントリーは見られなかったのですが、ドアなしなのでガラス越しではない状態で、火口や滝、運良く虹も見られて感動しました。厚手のパーカーを着て乗りましたが、風が強いのでウインドブレーカーなどもう少し厚着した方が良かったと思いました。
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Attended as: | Couples |
Activity Date: | 2017/12/14 |
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For those who love the water and its fascinating creatures, we highly recommend this activity aboard the Hawaiian Sailing Canoe. The canoe is a modern replica seating a limited number of passengers, so the skipper Dave knew our names immediately. But much like going to a "modern" zoo, you may see what you're looking for the first time out but you may not. Our first night snorkel was at 8:30pm, and while the groups before and after us had a grand "show" we were skunked. But Dave said we could keep coming back (for free!) until we sighted the mantas. The next night at 9:30pm we were in luck, and were treated to a 45 minute water ballet by two mantas that glided and turned just inches beneath our illuminated surfboard. For optimum warmth bring your own full-length wetsuit instead of using their wetsuit tops.
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Attended as: | Couples |
Activity Date: | 2017/12/21 |
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This tour was life changing for me! Such an awesome experience to really see the island and have someone guide you through it so you really understand what you're seeing and the history behind it.
Tour guide was Chris who was excellent. He has a real gift for this, and you can tell he is truly passionate and loves what he does. Makes the tour feel more real and less like show and tell or reading from a script. 10/10 highly recommended tour.
Tour provides you with all the comforts you need for the day so you're never hungry, cold, or unsure of where a clean bathroom is. Even had plugs for you to charge your phone although I had a portable charger with me that day which I recommend for any trip.
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Attended as: | Solo Travelers |
Activity Date: | 2017/12/21 |
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The whole family really enjoyed the boat ride, the hosts on the boat were excellent and we saw a lot of fish, turtles etc. they were wonderful at engaging with the kids and answering all our questions.
The customer service of the people we met at the hut left something to be desired. Aloof and not very interested in engaging. Which is fine, but they are the first people you meet when you get there—so—it made me kinda nervous, but the actual ride was fine!
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Attended as: | Families with Young Children |
Activity Date: | 2017/12/02 |
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It was super and Tom was very professional and once whales were spotted, he circled back for an amazing look at breaching humpbacks. it was fantastic.... another lady was airsick on our trip, but tom handled it with amazing professionalism. I highly recommend this trip. highlight of our stay!
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Attended as: | Families |
Activity Date: | 2017/12/19 |
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受付時間ギリギリに行ったら、もうすでにかなりの列ができていました。リザーブ席などもあり、後ろの方の席になってしまったので、少しでも前のいい席で見たい方は、受付時間よりも前に並んだ方がいいです。ブッフェの食事は思ったよりは美味しかったです。前から順番に案内されます。ショーが始まる前に、席から海に沈む夕日が見れたのがとても印象的でした。ショーは現代フラや古典フラ、ポリネシアンダンスやファイヤーダンスが見れます。ショーの途中でバースデーやハネムーンの人たちをお祝いするシーンがあるので、伝えておくといいのかも?と思いました。ダンスとダンスの間のトークが長くて、ダンス時間が少ないような気がしました。他のルアウショーとくらべていないので比較はできませんが…
ダンサーさんはみなさんとてもきれいな方たちでした。ファイヤーダンスが一番の見もので大迫力でした。
5歳までの子供は無料でした。全体的には、概ね満足です。
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Attended as: | Families with Young Children |
Activity Date: | 2017/12/04 |
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The water is so clear we could see many different types of fish in the water. The captain was great at helping us spot turtles swimming on the side of the boat and would stop for us to see them. It was a lot of fun.
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Attended as: | Couples |
Activity Date: | 2017/12/18 |
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場所がコナのメインストリートにあるのでアクセスしやすいです。
駐車場は、ホテルの山側にありました。
ホテルのロータリーのあたりに人が並んでいるので入り口はわかりやすいです。
ショーは海をバックにして、心地よい風の中行われ、とてもよかったです!
夕日もキレイでした!
かなり笑いもとても楽しい時間になりました(英語はあまりわかりませんが)。
食事は、予想通りのレベルでしたが、自分の好きなカルアピッグをたくさん食べれたのでよかったです。
キングカメハメハホテルのルアウも行ったことがありますが(ずいぶん前で記憶がはっきりしませんが)、ステージの位置や、司会者の感じがロイヤルコナの方がよかったと思います。
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Attended as: | Friends |
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波は高かったのですが何回もクジラが見られて最高でした。また船のクルーの人も説明(英語)をずっとしていたり、ドリンクサービスもこまめに聞いてくれて、楽しいひとときを過ごせました。
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Attended as: | Couples |
Activity Date: | 2017/12/15 |
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The ride was too bumpy as there were many waves. We were able to spot only 1 manta ray. Too expensive for 45 min bumpy ride and the whole experience.
We appreciate you taking your time to review your manta snorkel and are sorry to hear you did not enjoy the tour. It is true, some nights are better than others; ocean conditions, weather and the amount of rays seen on any given night is out of our control. What we can control we aim to do our best with the conditions we are presented with.
Aloha
Sea Paradise
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Attended as: | Couples |
Activity Date: | 2017/11/24 |
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Our 10am whale watching cruise was cancelled but we were accommodated on an other cruise for 10:30am. This one included snorkeling. So it was a big win for us. We did get to see a few whales and dolphins. The crew was amazing. They were friendly and informative. They took the time to chat with us. They gave us some background on the whales and clear instructions before getting in the water for snorkeling. They were very attentive and ready to help everyone during the snorkeling. This was an awesome tour. I would definitely book this tour again and recommend it.
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Attended as: | Couples |
Activity Date: | 2017/12/06 |
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ライブの歌とマイタイでノリノリでした。可愛いイルカ達がボートに併走して、デッカイ太陽が海にダイブして行きました。!
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Attended as: | Couples |
Activity Date: | 2017/12/08 |
1
people find this helpful!
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受付の処理が遅くて、30分以上並んで、入場出来たのが5時半過ぎ。
ポリネシアンショーとしてみれば、とても楽しく素晴らしいが、ハワイの雰囲気は薄い。
食事は美味しいし、飲み放題なのでお得感があります。
ショーとは関係ないが、金曜日はワイコロアからコナまで大渋滞で、1時間半かかりました。
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Attended as: | Couples |
Activity Date: | 2017/12/08 |
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家族で観ました。
オアフ島でも別のルアウ を観ましたが、ここのロイヤルコナのルアウ はとても良かったです。
サンセットも素晴らしかったです。踊りも素敵で、司会も上品でよかったです。
また、ハワイ島に行くときは是非行きたいです。
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Attended as: | Families |
Activity Date: | 2017/11/14 |
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ハワイ島に来ると毎回このフェアウインドのシュノーケルに参加します。
いつもは午前中に参加しますが、今回は初めて午後に参加しました。
ランチはついていないので昼食食べてから行きました。
火山や星のツアーも良いけど、是非ハワイ島の海のキレイさを体感して
欲しいなぁと思います。
ハワイのどの島より、オアフのハナウマ湾よりここの
キャプテンクックのポイントが1番魚がたくさんいます。
今回も日本人は私たちだけ
高齢の父は潜りませんが、クルーズをいつも
気持ちいいね、と満足しています。
港に着くとちょうどサンセットで
船降りてから少し眺めていました。
滞在しているコナから港までレンタカーで15分くらいと
近く
天気も良くて気持ちよかった!
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Attended as: | Families |
Activity Date: | 2017/12/07 |
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Guides were great. Hard to see through glass, though.
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Attended as: | Couples |
Activity Date: | 2017/11/09 |
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Steven and Shawn were amazing captain and guide. Provided us with an amazing tour and really great snorkeling spots around the area! The tour time is perfect to catch sunset and then it gets dark so the water lights up beautifully in the dark. The waves in the ocean are a bit rough so going on an empty stomach is adviseable. We saw 5 manta rays on our expedition. Definitely an attraction to do on the Big Island!! And Kona Ocean Experience is a great company that hosts this amazing experience!!
Mahalo for submitting a review of your Sunset Cruise & Night Manta Swim with Kona Ocean Experience! We appreciate hearing that you felt our KOEX crew of dive guide, Steven and Captain Sian, as well as the tour they provided were "amazing"! And pleased that you would recommend our company to others looking to experience a manta ray tour with our company. Mahalo nui!
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Attended as: | Couples |
Activity Date: | 2017/11/26 |
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We signed up for this kayaking tour with a young toddler with us and initially I was a bit sceptical of how well it would go. But Kevin was friendly, informative and really patient through out the activity making sure our first experience in Hawaii and of snorkeling was pleasant and enjoyable. Definitely recommend
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Attended as: | Families with Young Children |
Activity Date: | 2017/11/24 |
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Diese Tour fand mit ca. 18 Personen auf einem modernen Katamaran statt. Man befindet sich ca. 45min im Wasser, wobei man neue Neoprenanzüge trägt. Der Trip wurde professionell durchgeführt, es fanden sich neben den Teilnehmern stets 2-3 Sicherheitsschwimmer im Wasser. Wir sahen 5-6 majestische Mantarochen - selten was eindrucksvolleres erlebt. Ich empfehle Mittel gegen Seekrankheit, denn die Tour findet auf offenener See (Wellengang) und bei Dunkelheit statt. Kann diese Tour auf jeden Fall empfehlen.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the experience. Hope to serve you again in the future.
Aloha!
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Attended as: | Couples |
Activity Date: | 2017/11/05 |
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きちんとしたフラダンスショーを見るのは初めてでしたが、踊りも素晴らしくてとても良かったです。ショーの前にはバイキングに出る豚の丸焼きのパフォーマンスや、カメハメハ大王がいかだに乗って登場したり、伝統的な遊びをしたりと楽しめました。
ただ、プランの中に写真撮影も含まれていたはずですが、お金を要求されて20ドルもしたので結局買いませんでした。レイも花ではなくて残念でした。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
含まれるものに記載しておりました「写真サービス」は、ショーの合間に写真の撮影をさせていただくというサービスでございましたが、
記載がわかりにくく申し訳ございませんでした。
また、会場ではシェルレイ(貝のレイ)をお渡ししておりますところ、含まれるものに「レイ」とのみ記載しておりましたために、
花のレイを期待され、結果として残念なお気持ちにさせることとなってしまいました。
ご案内に不十分な点がございましたこと、大変申し訳ございませんでした。ツアーページの記載は修正をさせていただきました。
いただいたご意見を真摯に受け止め、催行会社とともに、今後一層のサービス向上に励んでまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Attended as: | Couples |
Activity Date: | 2017/11/19 |
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Frantastic. Trip could not have. Been better well worth the money
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Attended as: | Couples |
Activity Date: | 2017/11/04 |
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Trip was great captain Jon was funny/informative. Chelsea and Rachael were both awesome would definitely book again and look forward to seeing them all soon
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Attended as: | Solo Travelers |
Activity Date: | 2017/11/03 |
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Loved the event and tanner made it fun! They broight drinks and snacks, and we agree with rahguard shirts and a hat are great choices!
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Attended as: | Couples |
Activity Date: | 2017/11/21 |
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Great ride and narrative. Only down side was some local light rain. Windy condition was handled well by the pilot. Flight video was a good option. All well done.
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Attended as: | Solo Travelers |
Activity Date: | 2017/11/15 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム