Reviewed by: Kelly
We were looking forward to this as the best part of our vacation, but we're very disappointed. We arrived at the dock area, and out guide told us it might be a little cold and windy out but that it would not affect our tour of we still wanted to go out. We decided to go, and kayaked a mile and a half through very choppy waters. Exhausted by the time we reached the sea caves, our guide turns to us and tells us it is too rough to do any other part of the tour and we have to turn back. We ate the snacks they had packed and paddled back. No refund offered and no one let us know before hand that we would not get to do half the tour. The guide was very nice, but there should be some sort of refund policy if only a partial refund....
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/05/12 |
Activity Date: | 2016/05/08 |
Reviewed by: meg
This tour was one of the highlights of our trip to Kona! Our guide Nate gave us lots of great information on the history of the island, the places we were visiting, and general Hawaiin activities. We kayaked in the ocean for about 1.5 hours total, so this tour is definitely for active people. We explored some sea caves, did some cliff diving, and snorkeled in a cove, and met the local eel as well.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/05/09 |
Activity Date: | 2016/05/05 |
Reviewed by: Fred B.
Nice boat, great crew. This was my third time on the Fair Wind, & has been just as enjoyable as the previous times. This time they caught a nice size Ono. Fun times
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Couples |
Posted on: | 2016/05/09 |
Activity Date: | 2016/04/07 |
Reviewed by: Jemma
Crew were great, really entertaining! Pointed out interesting points, and we even saw a black tip reef shark, was amazing!! Mahalo
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Packages: | Kona Submarine |
Attended as: | Couples |
Posted on: | 2016/05/09 |
Activity Date: | 2016/05/06 |
Reviewed by: Jen
We had a great time on this excursion. The ride on the raft to the snorkeling sites was exhilarating and relaxing as we took in the beauty of the Kona landscape. We chose this excursion because we were able to snorkel at two different bays ( including Captain Cook's monument). The only disappointment was not seeing more different types of fishes (saw about 5-7 different types per area) and more fishes overall. Our captain and shipmate took good care of our group of 9. The Captain gave us a history of the many caves and cliffs that we visited. They also provided us with fresh fruit, soda, chips, and cookies during the rides. Bonus was seeing a couple of dolphins and mountain goats. A fun afternoon snorkeling made this trip memorable.
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Packages: | 4-hour Deluxe Morning Adventure (2 Snorkel Stops) |
Attended as: | Families |
Posted on: | 2016/05/09 |
Activity Date: | 2016/04/26 |
Reviewed by: Wes and Sue Gregg
Natasha was a friendly knowledgeable guide. This a fabulous area to snorkel and see awesome fish and dolphins!
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Packages: | Morning Tour |
Attended as: | Couples |
Posted on: | 2016/05/08 |
Activity Date: | 2016/05/05 |
Reviewed by: NORMA BARAJAS
This tour was astonishing, we had our best time in Hawaii. Starting, our host Jim Carey a gentleman, expert story teller of Hawaiian culture. On the road we could see lava tubes, alien landscapes, the marvelous Mauna Kea where is an astronomical observatory and we had a windy delicious pic nic lunch. Near the city of Hilo, we had our second stop for seeing the Rainbow Falls, a fantastic view of the beauty and force of nature. Not far, Hilo, a rainy city, where is the University of Hawaii and the unforgettable chocolate factory where one can find all kind of delicious chocolates, candies, cookies, macadamia nuts. No one can leave that place without a full bag while Jim Carey is calling you with the sound of ukelele. Also you can take pictures of the statue of king Kamehameha in a park. Then, we took our way to Volcanoes National Park, which welcomed us with a warm fumarole that wet us in a strange but nice sensation. Then, the first wonderful breathtaking view of the Kilauea volcano, a vision like we were in Mars. The museum shows what the nude eye can’t see in a volcano, like Pele´s hair and lava forest. After, an outstanding landscape, the lava river, an unbelievable wonder full of mystery. We took a path through the rainy forest, where the flowers and the tree of Pele’s legend grow in the middle of volcanic rocks. Then Jim took us to a cozy restaurant, with a chimney attended by his owner. Dinner was awesome, very tasty, as the special passion fruit tea. At night we had the vision of fire in the middle of the night, the Kilauea's dancing lava took our breath away, an unforgettable moment, almost mystical. Pictures can’t catch that beauty, but the telescope that Jim takes with him did.
Back in the van a great surprise waited for us. Like a love detail, a hot coco and cookies appeared to warm us. On our road back more than one fell asleep dreaming of the most wonderful day of their lives. Mahalo from Colombia.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a wonderful day with Jim. He truly loves sharing his songs and stories of Hawaii with our guests, helping them to connect with our island while on tour. We are delighted that you enjoyed all the stops and treats throughout the day. Dinner at the Kilauea Lodge is so special and always helps our guests warm back up on those cold Volcano nights! Mahalo for your recommendation and we hope to see you next time you visit the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2016/05/06 |
Activity Date: | 2016/04/27 |
Reviewed by: Yuki
We started the morning with very warm welcome with big smile of the guide in front of our hotel lobby. His name was Jim Carey. Since we were Japanese visiting from Japan, he was concerned about the tour being conducted in English. We said we were Okay, try to keep up. He kindly told us that he would try to speak.
As we started the actual tour and as we picking up the more new guests, he explain the schedule of the day again and again. so everybody know how that day is gonna be.
As we were on the move, he had full of stories of scenic locations, Hawaiian history and cultures.
At the lunch, we had Pick-nick lunch at the base of Mauna Kea, we had the Chicken Caesar wrap at very fine environment. When it was time to go, Jim was not calling out the guest but he was playing songs with the Ukulele to let people know that it is time to go, what a kind way to notify!!
After that we went to Hiro, there we did not have much time to stop so Jim was explaining lots of stuff as he drove by. Then after that we went to the Rainbow Fall, although we could not see the rainbow, it was beautiful fall.
Then here comes the main event, the volcano. We visited the steam vent and couple of other scenic points and a little hiking it was very interesting and felt really good to hike in unusual volcanic environment. Only thing was that rain came and went repeatedly. Then we moved to the location of Lava tube. It was awesome!! Here also, Jim had a wonderful stories to tell. We learned a lot of stuff from him.
Then we moved to the lodge/Restaurant for the dinner. Surprisingly the dinner was much better quality than we expected. After the dinner, when we got out of the restaurant, it was dark but very clear sky, we went back to volcano and saw lava splash and million stars with Jim's stories. Totally different face the volcano showed us from earlier that day.
All activities were finished and on the way back to the hotel, we are so tired and fell asleep. Best tour ever!!
Aloha and Mahalo for joining us on our Deluxe Volcano Experience! We are delighted to hear that you had such a wonderful day with Jim. His love for Hawaii shines through his songs and stories of the islands. It sounds like you folks had no problem keeping up and really enjoyed your day! Excellent! Mahalo for your wonderful recommendation and we hope to see you next time you visit the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2016/05/06 |
Activity Date: | 2016/04/27 |
Reviewed by: Guilherme Marinho
First of all, I would like to thanks hawaiian activies for appear on my google search!! As me and my wife didn't know about this activie, we search on google and find the website. We were very excited from the begening because of what the people were saying about eh tour. And we were right to be. The Tour is more than amazing, from the day before, I received a call in my hotel room to confirm the pick up time and he was there in the next day about 11:30h. He was Jim Carrey (no, not the famous one haha, but was so brilliant as the other!). Our tour guide was more than fantastic, a lot of histories about legends and culture from Hawaii than you could imagine. We had lunch in the way to Hilo, in a such nice beautiful place close to the Manua Lea. After that we took our way to Hilo, but before we went to the beautiful rainbow fall, not so beautiful, but very nature, in the midle of a forest, we loved. Hilo was a nice surprised, we went to a Candie Shop from Big Islands, huge store and my wife fall in love, she loves chocolates haha. After that we went to the volcano site at day, before dinner, was such a nice surprise, first time close to a active volcano. And every time with the histories from our brilliant guide. The dinner was one of the best parts of the tour, the best soup ever, and a very friendly restaurant, we loved every moment. After sunset, we return to the volcano to see the magic at night and we were really surprised and satisfied. I want thank Jim and everyone envolved, was one of the best days of our lives, and the best day of our honeymoon!! Guilherme Marinho and Aline Amaral.
Aloha and Mahalo for joining us on our Deluxe Volcano Experience! We are so glad you chose to let us show you some of our favorite spots on the Big Island. Jim is truly a fantastic guide who genuinely loves sharing his songs and stories of Hawaii. We are so happy to hear that you and your wife enjoyed all of the stops along the way. Big Island Candies is a chocolate lover's dream with all the amazing goodies and samples they offer! Dinner at the world famous Kilauea Lodge is always so scrumptious and a great way to warm back up on those cold Volcano nights, before heading back into Volcanoes National Park. The majestic lava lake inside of Halema'uma'u Crater leaves such a lasting impression on everyone who gets the opportunity to witness the night time glow. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/05/04 |
Activity Date: | 2016/04/25 |
Reviewed by: ようこ
フラを自身がやっているため、ショー自体にはそれほど満足していませんが、ロケーションは抜群に良く夕日の綺麗な会場で、雰囲気を楽しめました。開場までに結構並ぶので早めに行かれることをお勧めします
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/05/01 |
Activity Date: | 2016/04/29 |
Reviewed by: Candace
This was by far the best part of our vacation. I only wish we would have had more time so we could have taken the longer trip.
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Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
Attended as: | Couples |
Posted on: | 2016/04/29 |
Activity Date: | 2016/04/26 |
Reviewed by: Kathy
My sister and I went on this tour with Jim Carey as our guide. We were picked up right from our hotel and then were gone all day. Jim was extremely knowledgeable about the Island of Hawaii as well as the folklore of the Hawaiian culture. It was fun to hear about all of the history of Hawaii and learn about the sites we were seeing, with such depth of knowledge that Jim brought. We stopped at Rainbow Falls (no rainbow, but the falls were wonderful). One aspect we both enjoyed a lot was going through one of the lava tubes near the volcano!
The lunch and dinner provided was excellent, we both enjoyed it. The whole tour was long - and by the end of the day we were tired, however we would recommend it to anyone wanting to learn about Hawaii and see many different sites along the way. Before heading back to the hotel we saw the lava glow located near the Jagger Museum, which was amazing to view at night. We had a great day!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a great day with Jim. He is a wonderful guide whose Hawaiiana stories have quickly become a guest favorite! We're glad that you enjoyed all of the stops and treats along the way. That majestic glow from the lava lake after dinner is truly an amazing sight that leaves a lasting impression! Mahalo for the kind words and we hope to see you next time you visit the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2016/04/24 |
Activity Date: | 2016/04/18 |
Reviewed by: Peter Long
We went to the top, little lightheaded but no big deal. The stop at the lower altitude helps. Dinner was fun, just like going out camping, no frills, you get your portion and you eat it. Lasagna was actually very tasty, not overcooked, then back into the van( very comfortable), and up we go.
The summit was surreal, enveloped in the mist and clouds with large telescopes all around. We did not see the sunset because of the clouds. But it was still a great experience. We also had bad luck with star watching despite our driver's best efforts. At the end we were told that we will get a full refund minus our food ( $19). That was what convince me that the company stood behind its word. I plan to take the same trip as soon as I get back, and I will. I believe that given all the variables every trip is unique and worth taking. It was a great experience, we felt well taken care of and completely safe. Good job Veltra and our guide and driver Greg. Thank you.
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Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Couples |
Posted on: | 2016/04/20 |
Activity Date: | 2016/03/22 |
Reviewed by: Kimbelry
The naturalist Denver was a great person to visit with and very knowledgeable. Crew friendly and accommodating.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/20 |
Activity Date: | 2016/03/21 |
Reviewed by: Michele
We stared the day with a happy welcome from our guide and driver Jim. He had been a truck driver for most of his life so I felt very comfortable with his driving. From the very start to the end of the day Jim regaled us with his knowledge of the history, biology, geology, stories, songs and politics of this beautiful island. Our first stop was lunch at a pretty park. Lunch was delicious and healthy. We saw waterfalls, volcanos, steam vents and many different types of wild animals. We took an afternoon coffee break at the Big Island Candies shop where we enjoyed a free cup of Kona coffee and tasted many samples of the best cookies. Of course I had to buy at least one box. That evening we ate dinner and had drinks at a nice old lodge by the volcano. We enjoyed the company of the other guests. We all agreed dinner was great. The clouds had cleared and we were able to see the errie red glow of the lava and did some star gazing with Jim's high powered binoculars. The air was chilly up on the mountain and Jim made us hot chocolate and coffee to warm us up. On the way back to our hotels we watched a very interesting video of the history of the volcano with many amazing close up shots of inside and lava flows. It turned out to be a wonderful day and my husband and I agreed we were glad we went and it was worth every penny.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a wonderful day with Jim. He is a wonderfully knowledgeable guide whose love for Hawaii shines through his songs and stories of the island. So glad to hear you enjoyed all of the sights and meals along the way. It's pretty hard to walk out of Big Island Candies without buying something with all of the amazing goodies they have there! Even with some cloud coverage, the lava lake is such a majestic sight to see, but when those clouds move, WOW! Mahalo for your kind words and we hope to see you next time you visit the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/04/18 |
Activity Date: | 2016/04/14 |
Reviewed by: hidezumi
私達夫婦以外はアメリカ人で、会話が分り難く、その辺りは残念でしたが、キャプテンがボートをジェットコースターのように運転してくれて、スリリングで楽しかった。イルカも沢山見れたし、クジラが見れたのは嬉しかった。
大満足の記憶に残るオプショナルツアーと思います。
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Packages: | 5時間コース |
Attended as: | Couples |
Posted on: | 2016/04/18 |
Activity Date: | 2016/03/21 |
Reviewed by: マリー
ハワイ島でのシュノーケリングツアーを探していると、このツアーを発見。「スリル満点のラフティングアドベンチャー」のうたい文句に引かれて詳細を確認、結構激しいらしい♪シュノーケリングよりもオーシャンラフティングに期待を膨らませて参加することに。ハワイ島に到着後、参加確認の電話をホテルの旅行会社のデスクからかけてもらい、詳しい集合位置を教えてもらう。当日はレンタカーでホノコハウ・マリーナへ。思ったよりわかりやすい場所で迷うことなく到着。ツアー参加者が揃うといよいよ乗船。その前に船長から「どこから来た?英語できる?」と聞かれ「少しね」と答える。ツアー中は全て英語、船長やスタッフにゆっくり話したり、英語が母国語ではない参加者と必要以上のコミュニケーションを取ろうという気はなさそう。ちなみに「キャプテンが英語で語るスポットの説明などを日本語に翻訳した文章を乗船前に渡してくれるので、言葉の壁なくアクティビティをお楽しみいただけます!」と紹介文にあったが、特に何もないままツアースタート。出港すると徐々にボートの速度が上がり、波を越える際のバウンドも大きくなる。どこまで速くなるのかワクワク。足元の床にロープが張ってあり、足の指を通して落ちないようにする。ボートの淵に腰かけて、ロープにつかまっているだけなので、風も、陽の光も、海の青も全てダイレクトに感じて解放感抜群!ずーっとこのまま進んで行きたい!!けどお尻が痛い!!(笑)女性の方への注意事項としては、ビキニの上に履く短パン、ボートの淵に腰かけた時にちょうどお尻の下にきて、バウンドする度に太ももの裏が擦れます。膝丈くらいのパンツを履くことをおススメします。あと、帽子やタオルは飛ばないように外してと言われるので、日焼け止めは厳重に。シュノーケリングポイントではスナックやジュース、サンドイッチが配られて、ボート上でのんびり食べてもいいし、さっさと食べてひたすら海に浮いていてもよし。断崖絶壁の海岸線は迫力満点の絶景。参加者に日本人が少ないとアウェイ感は強めかもしれないけど、気にしない人は十分に楽しめるかと。
この度はツアーにご参加いただき誠にありがとうございます。
また、オーシャンラフティングや絶景をお楽しみいただけたようで嬉しく思います。
今回の内容を現地催行会社に確認させていただきましたところ、ご参加いただいている皆様にお声がけするよう配慮してはいたのですが、当日は参加人数が多かったこともあり気配りが至らなかったとのことでございました。せっかく楽しみにされていたにも関わらず、ご期待に沿った気遣いがなされていなかったため、ご不快なお気持ちにさせてしまい、誠に申し訳ございません。
また、日本語に翻訳した文章に関しましても、用意はしていたものの、渡しそびれてしまったとのことでございます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Packages: | ☆会員様限定モニターツアー☆/ホノコハウ・マリーナ発<5時間/ランチ> |
Attended as: | Couples |
Posted on: | 2016/04/17 |
Activity Date: | 2016/03/21 |
Reviewed by: Richard
My wife and I took this tour on April 7. The day was fairly cloudy with some showers so we were concerned we wouldn't enjoy the full experience. We were wrong.
Our guide Jim was very friendly, knowledgeable and helpful.
The tour itself was great, from the information delivered during the ride there, the amazing sunset at almost 14,000 feet and some terrific stargazing through their own telescope with excellent info to help you understand what you were looking at.
The food was ok, brownie excellent.
Overall we would highly recommend this tour.
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Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Couples |
Posted on: | 2016/04/13 |
Activity Date: | 2016/04/07 |
Reviewed by: Pamela Krenek
We had a great time. Wish we could have stayed there. Lol
We are very pleased to know that you had a great experience at our luau. Thank you so much for choosing us!
Perhaps you will consider to stay with us in your next vacation to Kona.
Mahalo,
Maria
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families with Young Children |
Posted on: | 2016/04/12 |
Activity Date: | 2016/03/14 |
Reviewed by: Attila D.
This was my third snorkeling trip with the Fair Wind to Kealakekua Bay. Once again, another flawlessly executed experience! The crew is very friendly and accommodating, the food and drinks are consistently good, and the snorkeling and Snuba experiences are top-notch.
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Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
Attended as: | Couples |
Posted on: | 2016/04/12 |
Activity Date: | 2016/04/04 |
Reviewed by: Daniel Ruymann
We just returned from Kona, Hawaii and had the opportunity to participate in 3 excursions from different operators. Our tour, specifically our tour guide, Jim Carey, was life changing. His knowledge, passion and enthusiasm made for a once in a lifetime experience that we will never forget. From Jim's storytelling, songs, narratives of the Hawaiian culture and history, throughout our 12 hour adventure that included stops at Rainbow Falls, Big Island Candies, Mauna Loa, Hawai'i Volcanoes National Park (with afternoon and evening viewings), hikes through lava tunnels, a fine dining experience, topped by an amazing stargazing experience, I was inspired by Jim Carey, which serves as a testament to the caliber of talent that Kailani Tour employees. I would highly recommend this tour and in particular, any tour with Jim Carey. I am blessed to have gone on this journey with him as our tour guide. Bravo to Jim and Kailani Tours.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an amazing day with Jim Carey! He is a wonderful guide whose Aloha shines through his stories, songs, and genuine love for Hawai'i. Jim's top-notch hospitality allows our guests to just sit back, relax, and enjoy the day! We are glad that you enjoyed all of our stops along the way and were able to get in some incredible stargazing! Mahalo for the amazing recommendation and we hope to see you next time you visit the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/04/12 |
Activity Date: | 2016/04/02 |
Reviewed by: Tom
Super fun time during the entire cruise, great drinks, and outstanding food. Captain and crew attentive and fun to talk to. Can't go wrong with this cruise.
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Packages: | Dinner Cruise |
Attended as: | Families with Young Children |
Posted on: | 2016/04/10 |
Activity Date: | 2016/03/17 |
Reviewed by: Camny
We had such a great time snorkeling we did the trip again the next day. Awesome crew and a beautiful place to snorkel!!
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Families |
Posted on: | 2016/04/08 |
Activity Date: | 2016/04/05 |
Reviewed by: nwc
The booking process so easy – one simple phone call. The tour provides lunch, dinner, snacks, EVERYTHING you’ll need.
Jim Carey was our guide, and was EXCELLENT in EVERY WAY. “Uncle Jim” was very accommodating and went out of his way to ensure guests were comfortable. We were amazed at Jim’s knowledge of island history & Hawaiian culture. As we traveled, Jim educated us on island facts, myths, and legend. He recounted many great tales of Hawaiian lore,with enthusiasm and energy. Jim loves his job and entertaining his guests.
The tour began with a trip to Mauna Kea and picnic lunch. After, we headed to Hilo and stopped at a lava field. Next stops were Rainbow Falls, Kamehameha Statue and Big Island Candies for a snack. After Hilo, we went to Volcanoes National Park while Jim told us history of the island’s volcanoes. Jim is as much a geologist as tour guide. We pulled over to see “steam vents”, and then to the viewing area and the Volcano Museum and gift shop.
On the way to dinner, we stopped at the Thurston Lava Tube. The tube was well lit, but Jim made sure we were armed with flashlights. We exited through a “skylight” and made our way back.
We ate at the Kilauea Lodge, a quaint restaurant. Meal was top-notch. Back to Volcanoes Park at dark. Jim had high-powered binoculars and we viewed spewing lava. The temp dropped, and Jim was ready w/hot chocolate.
We made one last stop to do some stargazing. For someone who had never viewed the stars in the blackened sky of Hawaii, I was astounded. The sky was FULL of stars – thousands of them that I’ve never seen before. It was like visiting a planetarium, in real life.
In conclusion, we highly recommend this excursion for anyone interested in a comprehensive tour that covers everything you would want to see on the Big Island, in one feature-packed day. If Jim is available, as for him by name. He was the best tour guide we’ve ever had – on any tour, on any island, country or continent.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an excellent day with Jim. He is a wonderfully knowledgeable guide whose Hawaiiana stories have quickly become a favorite among our guests. His top-notch hospitality allows everyone to just sit back, relax, and enjoy the day! We are so glad that you enjoyed all of the stops along the way and were able to get some stargazing in, as well. It truly is breathtaking to see such an abundance of stars and we totally agree that it's like standing in a real-life planetarium! Mahalo for the amazing recommendation and we hope to see you next time you visit the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/04/06 |
Activity Date: | 2016/04/02 |
Reviewed by: Mama
Very nice experience! I was going with my 8yd son. Very impressive!
Mahalo for joining us and for taking thebtime to share your review with us all. We look forward to the next time we can share the waves with you both! Aloha
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Packages: | One-on-One Private Surf Lesson |
Attended as: | Families with Young Children |
Posted on: | 2016/04/05 |
Activity Date: | 2016/01/20 |
Reviewed by: Jason
My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/30 |
Reviewed by: umehouse
宿泊先のホテルで、偶然このアクティビティがあることを知り、現地で申込みしました。
日本人観光客が少なく、司会進行も英語でしたが、ダンスだけでも十分楽しめると思います!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/09 |
Reviewed by: Rach
I just took a Kailani Tours Hawaii trip to Kilauea Volcano recently. It was a very enjoyable and breathtaking experience with Chris, who is very knowledgeable and passionate about the tour!
From the beginning to the end of the tour, it was on schedule and pleasant to be part of. Chris was very informative and well prepared for everything (water, hot chocolate, umbrellas, heavy jackets, hot towels, etc).
From driving along Saddle Road to picture taking at Rainbow Falls to walking through the Thurston Lava Tube, and much more, It was one of the best tours I have ever taken.
I would definitely recommend the tour to anyone who wants a rewarding trip with magnificent sceneries and wildlife!
WOW!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a magnificent day with Chris. He is a wonderfully knowledgeable guide who genuinely loves what he does! Mahalo for your thumbs up recommendation! We hope to see you next time you visit the Big Island for some more fun with the Kailani Tours 'Ohana!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/27 |
Reviewed by: Lon/Betsy Emelander
Well worth the long ride from Hawaii to the mountain. The guide was excellent and gave every one a look through the telescope multiple times. A once in a life time experience!
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Couples |
Posted on: | 2016/04/03 |
Activity Date: | 2016/03/09 |
Reviewed by: JenNMikeY
My husband and I enjoyed this trip immensely! Since we were staying on the opposite side of the island from the Volcanoes National Park and Hilo, this was a great way to see it all without having to spend half the day driving. The hotel pick-up was a nice added convenience. Taking the tour allowed us to just sit back in comfort and enjoy the sights and the company of some really nice people who took the tour with us.
The van was comfy and spacious, and the group is limited to 14 guests, so we were never lost in a crowd. Our tour guide, Chris, was a joy to spend time with. He knew the island quite well, from the top of the mountain to the waterfalls, the lava tube and all of the interesting sights that were covered on the tour. He showed a genuine interest ad knowledge of all of the places we visited, and delivered commentary with a great sense of humor thrown in - he was never boring! He was familiar enough with the tour and our expectations that he was able to adapt the schedule just enough to accommodate the changes in island weather - namely rain - on the wet side of the island. He even provided umbrellas and flashlights for exploring after the sun went down.
The trip included a Fantastic dinner at a lodge near the Park. This alone was almost worth the time and cost of the tour! We were lucky enough to be seated with Chris during dinner and found him to be very personable. I could have spent hours just enjoying our conversations. Chris is perfectly suited to run this type of tourism business, and has created a tour that is just different enough from other tours to make it stand out!
I would absolutely recommend this tour to others. Thanks for a great time on the Big Island!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a fantastic day with Chris. He is an amazing guide, whose love for the Big Island really shines though his stories and fun facts along the way. His witty personality and attention to detail really allow our guests to just sit back, relax, and enjoy! The dinner at Kilauea Lodge is always a very welcomed treat to help refuel and warm up before checking out that majestic glow from the lava lake inside of Halema'uma'u Crater and we are so glad to hear that you enjoyed it so much! Mahalo for the wonderful review and we hope to see you next time you visit the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/22 |
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Aloha Jen! Thank you for choosing Sea Quest! We're thrilled you enjoyed yourself and hope we will see you again soon. We'll tell the goats and dolphins you say "hi" in the meantime.