Reviewed by: Kaborin
スマホの体験談を読み、ケアウホウ湾から出る船とのことで、船酔いしやすく又寒がりの私にはこれだ!と思い、予約しましたが…。
予約をした2月16日は、VELTRA経由で朝9時にメールで天候不順で中止との連絡が。
金額は全額返金との文面、更にその下には日程を変更して予約する場合のリンクが貼られていました。
すぐに翌17日の予約を入れ、程なく予約確定の返事もVELTA経由で頂いたのですが…。
翌日決行するも、マンタはゼロ。
下船時『明日8時から事務所が開くので、電話してください』というような話をされましたが、翌日はコナブリューイングのツアーでお酒を飲むため、その後の運転はNG、そして次の日にはもう帰国せねばならず。
困り果て、中止メールを頂いたVERTRAの担当者さんに質問メールを入れましたが、返事はなく…。
VELTRAさんでツアーの体験談をいろいろ見すぎてしまったことで、マンタが見られなかった場合は、またいつでも挑戦可能という他のツアーの体験談と勘違いしてしまい、このツアーも再挑戦はいつでもOKなのだと思い込んでしまっていました。
このツアーは、スマホだと〔詳細を見る〕というところを開けないとマンタが見れなかった場合7日以内に再挑戦可能という文面が現れません。
(Q&Aにも、マンタに会えなかった場合のことが書いてありましたが、気づくのが遅かった…)
ガイドさんは、下船時に再挑戦に際しての詳しい話もされていたのかもしれませんが、英語が堪能ではないので、理解できず。
自分のミスで、仕方ないことですが、マンタが見られず、本当に残念です。
次回は、マンタに会えなかった場合は再挑戦がいつでもOKなところを選ぼうと思います。
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Packages: | サンセットプラン |
Attended as: | Couples |
Posted on: | 2018/02/19 |
Activity Date: | 2018/02/17 |
Reviewed by: Luca
Snorkelling in the night with manta rays was an awesome experience.
Everything was perfectly organized: Captain and "Mermaids" were professional, nice and helpful.
We did it with our two kids (8 and 11) and they loved it.
Big mantas swam a few cm from us: in many occasions it looked like it was better to keep the breath in order to avoid touching them!!
It was super-fun and safe.
I recommend this activity to everybody!!!!
Big thanks to the crew for the amazing memories we will bring with us forever
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Families with Young Children |
Posted on: | 2018/02/19 |
Activity Date: | 2018/02/13 |
Reviewed by: miteyo
幸い天候にも恵まれてハワイ島へ行った目的が叶いました。
又、希望どうり日本人パイロットでしたので要所要所日本で説明いただき
良かったです。キラウエア火山噴火口のマグマはヘリでなければ見れません!
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/02/14 |
Activity Date: | 2018/02/06 |
Reviewed by: ピーベリープルメリア
常夏のハワイ、とは言え真冬おまけに生憎の雨で寒い中、屋根ひとつないところでウェットスーツに身を包み沖へ出るとかなりのうねりが!
われわれ日本人の感覚からすれば、こんな、悪天候の時に出航するのかと思ってしまう条件の中でのスタートとなりました。
案の定寒さと、うねりにより体力に自信のない女房は早々に船上に。
心配で同行した私も、デッキで滑り転倒して脇腹を痛める始末。
肝心のマンタは海の底辺りに2尾だけ現れたのを確認できたのみで、ハワイ島初日にすこしがっかりのツアーでした。
英語がわからなくても、勢いで大丈夫っていった書き込みを信じての参加でしたが、やはり費用が割高でも日本語でのツアーの方が安全面のためにも良いのではと思います。
ただ、双胴船のため、揺れは少ない方だと思いました、好条件の時ににリベンジしたいと思います。
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Packages: | サンセットプラン |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/20 |
Reviewed by: Evar
My most favorite experience on Big Island with Sea Paradise! A great crew and we were taken care of from start to finish. You start by checking in at the shopping center, drive 5 minutes to Keauhou Bay to park your vehicle, get fitted for your wet suit, and get on the boat. The sunset on along the Kona Coast was beautiful. The crew were extremely helpful, very knowledgeable about the history of the manta rays, humorous and went out of their way to make sure we spent the most time with the manta rays. We were one of the first boats in and last to leave. Plus, we were given fresh pineapple, juices/sodas and hot chocolate.
I do not know how to swim but the guides took extra care to make sure I made it on and off the boat with flotation devices. I would definitely recommend Sea Paradise!
Aloha and Mahalo for taking the time to review your experience. We are delighted to hear you had such a wonderful time. We look forward to serving you in the future. A Hoi Hou.
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/10 |
Reviewed by: Kiyu
日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/16 |
Reviewed by: Neera Iyer
This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip
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Packages: | Manta Ray Night Snorkeling Tour [Late Evening Cruise] |
Attended as: | Couples |
Posted on: | 2017/12/29 |
Activity Date: | 2017/12/26 |
Reviewed by: shannon
It was super and Tom was very professional and once whales were spotted, he circled back for an amazing look at breaching humpbacks. it was fantastic.... another lady was airsick on our trip, but tom handled it with amazing professionalism. I highly recommend this trip. highlight of our stay!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/12/22 |
Activity Date: | 2017/12/19 |
Reviewed by: chippihoney
受付時間ギリギリに行ったら、もうすでにかなりの列ができていました。リザーブ席などもあり、後ろの方の席になってしまったので、少しでも前のいい席で見たい方は、受付時間よりも前に並んだ方がいいです。ブッフェの食事は思ったよりは美味しかったです。前から順番に案内されます。ショーが始まる前に、席から海に沈む夕日が見れたのがとても印象的でした。ショーは現代フラや古典フラ、ポリネシアンダンスやファイヤーダンスが見れます。ショーの途中でバースデーやハネムーンの人たちをお祝いするシーンがあるので、伝えておくといいのかも?と思いました。ダンスとダンスの間のトークが長くて、ダンス時間が少ないような気がしました。他のルアウショーとくらべていないので比較はできませんが…
ダンサーさんはみなさんとてもきれいな方たちでした。ファイヤーダンスが一番の見もので大迫力でした。
5歳までの子供は無料でした。全体的には、概ね満足です。
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2017/12/22 |
Activity Date: | 2017/12/04 |
Reviewed by: たーさん
場所がコナのメインストリートにあるのでアクセスしやすいです。
駐車場は、ホテルの山側にありました。
ホテルのロータリーのあたりに人が並んでいるので入り口はわかりやすいです。
ショーは海をバックにして、心地よい風の中行われ、とてもよかったです!
夕日もキレイでした!
かなり笑いもとても楽しい時間になりました(英語はあまりわかりませんが)。
食事は、予想通りのレベルでしたが、自分の好きなカルアピッグをたくさん食べれたのでよかったです。
キングカメハメハホテルのルアウも行ったことがありますが(ずいぶん前で記憶がはっきりしませんが)、ステージの位置や、司会者の感じがロイヤルコナの方がよかったと思います。
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2017/12/19 |
Reviewed by: RMred
The ride was too bumpy as there were many waves. We were able to spot only 1 manta ray. Too expensive for 45 min bumpy ride and the whole experience.
We appreciate you taking your time to review your manta snorkel and are sorry to hear you did not enjoy the tour. It is true, some nights are better than others; ocean conditions, weather and the amount of rays seen on any given night is out of our control. What we can control we aim to do our best with the conditions we are presented with.
Aloha
Sea Paradise
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/12/16 |
Activity Date: | 2017/11/24 |
Reviewed by: ヨッシー
受付の処理が遅くて、30分以上並んで、入場出来たのが5時半過ぎ。
ポリネシアンショーとしてみれば、とても楽しく素晴らしいが、ハワイの雰囲気は薄い。
食事は美味しいし、飲み放題なのでお得感があります。
ショーとは関係ないが、金曜日はワイコロアからコナまで大渋滞で、1時間半かかりました。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/12/11 |
Activity Date: | 2017/12/08 |
Reviewed by: kino
家族で観ました。
オアフ島でも別のルアウ を観ましたが、ここのロイヤルコナのルアウ はとても良かったです。
サンセットも素晴らしかったです。踊りも素敵で、司会も上品でよかったです。
また、ハワイ島に行くときは是非行きたいです。
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2017/12/09 |
Activity Date: | 2017/11/14 |
Reviewed by: Paseba
Diese Tour fand mit ca. 18 Personen auf einem modernen Katamaran statt. Man befindet sich ca. 45min im Wasser, wobei man neue Neoprenanzüge trägt. Der Trip wurde professionell durchgeführt, es fanden sich neben den Teilnehmern stets 2-3 Sicherheitsschwimmer im Wasser. Wir sahen 5-6 majestische Mantarochen - selten was eindrucksvolleres erlebt. Ich empfehle Mittel gegen Seekrankheit, denn die Tour findet auf offenener See (Wellengang) und bei Dunkelheit statt. Kann diese Tour auf jeden Fall empfehlen.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the experience. Hope to serve you again in the future.
Aloha!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/11/26 |
Activity Date: | 2017/11/05 |
Reviewed by: Jim M
Great ride and narrative. Only down side was some local light rain. Windy condition was handled well by the pilot. Flight video was a good option. All well done.
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Solo Travelers |
Posted on: | 2017/11/20 |
Activity Date: | 2017/11/15 |
Reviewed by: CHENTING KO
Amazing flight, nice helicopter, all passengers with BOSE A20 headset, and our pilot (Chase) is very knowledgeable and gave us a very comfortable ride with amazing views of big island.
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/11/03 |
Activity Date: | 2017/10/31 |
Reviewed by: Erica
We had a great time, and really enjoyed the entire experience. We we lucky and had manta rays barrel rolling right up to us for most of the time we were in the water. The captain and staff were friendly and knowledgeable. And the snacks were a nice treat after getting out of the water. Hope to do it again!
Thank you for taking the time to review your manta tour. We are happy to hear you had a good time.
Mahalo Nui Loa!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/11/01 |
Activity Date: | 2017/10/02 |
Reviewed by: dusty
their lights were dim compared to other companies, and they went in much earlier than the other boats.
Thank you for reviewing your tour with us. The lights we use are quite powerful, we do place a special blue filter over them to attract more of the microscopic plankton which the mantas' appear to prefer over the larger zooplankton, that may be why they appeared to be dim by comparison.
Mahalo
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Solo Travelers |
Posted on: | 2017/10/25 |
Activity Date: | 2017/10/22 |
Reviewed by: Amber Bialy
My husband and I were both nervous, I get seasick and he has a fear of deeper water and has never snorkeled. Captain Morgan was amazing and the crew was super reassuring. They gave me ginger candy when I got on. I only felt a little queasy, it wasn't as bad as I thought. Short ride and they got us in the water and we had a full display of barrel rolls by 2 mantas! My husband had an amazing time and he enjoyed it more than he thought he would. He would do it again! You stay in the water for a reasonable amount of time, I got out a tad early but we went back shortly after. Tea, soda and fresh pineapple was offered. A MUST do and I couldn't ask for a better crew. Bring your own goggles and snorkel if you have them, some masks leaked a little. Worth it even if you get seasick (lots of ginger and dramamine!)
Pick a day with no wind as Well! We had a great experience.
Thank you for taking the time to review your manta tour. Happy to hear both you and your husband enjoyed the experience. Thank you for joining us and hope to serve you again soon in the near future.
A Hui Hou!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/10/24 |
Activity Date: | 2017/10/21 |
Reviewed by: Nicole
Thank you so much for showing us all de highlights during this flight!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/19 |
Reviewed by: Steve
Crew was very nice and captain had a great story, but we were ones that had little luck with manta's. We did see one or two, but it took a full hour in water, where some of my party began to get sick and missed it. The most disappointing part was absolutely no cruise. Do not expect a cruise. We coasted for 5 min and went out where I could snorkel on my own. I really thought we would sail for a bit and get snacks instead of one piece of pineapple. Understand you are hanging onto a ladder the whole time. I get it for safety reasons, but not what I expected. There is no real snorkeling where your swimming around. No boat lights other then ladder. I felt we were using other boats lights, where we were the last ones to ever see anything, unless we got lucky. Our ladder had lights. I thought this was also a 3 to 4 hour tour. It took 5 or 10 min. To get where we were going, then hour in water, then go home. No drinks on this, and hit and miss with hot chocolate. I highly recommended actually sailing first and open the sails like they said would happen and choosing this boat in the first place. My party was disappointed. My kids were troopers and stayed out with me and saw the one manta, before turning back where the rest of the people holding onto the ladder didn't see it. At least give us a cruise first with this cool boat.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the staff and also sorry to hear you did not fully enjoy the trip. We, unfortunately, do not always get the opportunity to sail prior to the manta tour. As stated on the website, factors such as mooring availability water conditions and weather play a great part in what happens on each individual tour. If I could have it my way, every night we would have just enough wind cruise out to sea while watching a glorious sunset (No rain). Return back to the manta site to find our mooring available, at this point the wind would calm and the sea would be flat and upon entering the water all of Kona's manta rays would gather under our raft for the entire hour. Everyone would be happy, but alas this does not happen as often as I wish it would.
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Packages: | Sunset Sail & Manta Ray Snorkel - Special Group Rate for 6+ Passengers |
Attended as: | Families with Young Children |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/18 |
Reviewed by: Julie
We arranged our dinner plans through Veltra for a great luau experience which was spectacular.
We came to Hawaii for our honeymoon.
Everyone at the luau were very friendly in greeting everyone and keeping us posted on the weather which ended up being nice vs pouring rain.
I hope we can come back again with our kids.
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Couples |
Posted on: | 2017/10/13 |
Activity Date: | 2017/10/10 |
Reviewed by: Marcella
Very professional and very entertaining. Excellent commentary. The video is worth buying. Defintely good value.
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Solo Travelers |
Posted on: | 2017/10/11 |
Activity Date: | 2017/10/08 |
Reviewed by: Petra
As a surprise for my husband, i booked the tour of the hole Island. Chase was very nice, competent Pilot - really interested to inform and entertain his guests. The first part of the tour was not very spectacular, but the volcanos and waipuu valley were spectacular. Highly recommendet!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/10 |
Activity Date: | 2017/10/02 |
Reviewed by: Naomi
It was amazing, the good was great and entertainment was excellent
Rating: | |
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2017/10/07 |
Activity Date: | 2017/09/11 |
Reviewed by: 副操縦士
送迎付きでお願いしました。お迎えの時間を過ぎてもずっと待っていました。ロイヤルシークリフのレセプションの方が気を利かせて問い合わせしてくださいました(日本の方でした)。あちこち廻ってるので遅れているとのことでしたが、30分遅れでやって来たのはタクシーでした。凄く申し訳なさそうに謝ってました。
そんなことも全く気にならないほどの素晴らしい遊覧飛行でした。パイロットのTOSHIさん、ありがとうございました。他の島でもまた是非お願いしたいと思います。
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Packages: | ワイピオ渓谷とキラウエア火山遊覧(コナ、ワイコロア地区プラン) |
Attended as: | Families |
Posted on: | 2017/09/18 |
Activity Date: | 2017/08/24 |
Reviewed by: Patricia & friends
Sites, sound and Greg our tour guide made this ride the top memory of our visit! Majestic views coupled with great fun! The stop at waterfall put the icing on cake.
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Packages: | Big Island Spectacular with Landing |
Attended as: | Friends |
Posted on: | 2017/09/08 |
Activity Date: | 2017/09/05 |
Reviewed by: モアナ
家族連れでは初体験でした。
個人的には3度目でしたが簡単に長所と短所を書いておきます。
まず長所
1、マリーナからポイントまでが非常に近くに全行程の所要時間が短くて済む。
2、船が大きくて快適。
3、船酔いしやすい子が同船してましたがポイントまでが近いので比較的楽だと思います。
で短所
1、英語の説明しかないが困る事は無いと思う。
2、道中が短いのでコナの街の景色を眺める事が出来ない。
タイミングにもよると思いますがLEDのライトが強く比較的沢山来てくれたと思います。
次回からもここにしようと思います。
Mahalo for taking the time to review your manta tour. We are happy to hear you enjoyed it.
Aloha!
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Packages: | サンセットプラン |
Attended as: | Families |
Posted on: | 2017/08/23 |
Activity Date: | 2017/08/12 |
Reviewed by: Davinci
このたびはいろいろお世話になりありがとうございました。おかげさまで天気もよく、広大なハワイ島と念願のキラウエア火山を空から観ることができました。敢えて言うならばもう少し活発な火山活動が観られたら最高でしたが、さすがに自然には逆らえませんね(苦笑)。でも溶岩が流れ出ている様子などはハッキリ見えたので満足しています。
予算的にはどうかなと思いましたが、一生の思い出と考えれば決して高くはないと思いますよ。
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Packages: | キラウエア火山遊覧(ヒロ地区プラン) <送迎なし> |
Attended as: | Families |
Posted on: | 2017/08/23 |
Activity Date: | 2017/07/26 |
Reviewed by: Marissa Smith
This was our first trip to Hawaii and we wanted to experience a luau. The fire dancers, food, and overall experience was amazing! We would definitely recommend this show to anyone visiting the area.
Rating: | |
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2017/08/21 |
Activity Date: | 2017/08/18 |
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Aloha Luca!
Mahalo for your review! We are thrilled that you enjoyed your manta experience with us. Next time you are on the island ask about our frequent customer discount!