Reviewed by: Jason
My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/30 |
Reviewed by: umehouse
宿泊先のホテルで、偶然このアクティビティがあることを知り、現地で申込みしました。
日本人観光客が少なく、司会進行も英語でしたが、ダンスだけでも十分楽しめると思います!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/09 |
Reviewed by: 24HN
8年前に長男が体験していて、次男がその写真やビデオを見ていて、自分もやりたいと言い出し、この体験をするためにやって来ました。内容は以前と同じように思います。
前日は野生のイルカと泳げたので満足でしたが、このアトラクションはゆっくり見たり触ったり出来るので子供には良いと思います。
参加費用と写真代が高いのが何点です。
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Packages: | イルカと泳ぐ!エンカウンター<シュノーケリング付き/30分> |
Attended as: | Families with Young Children |
Posted on: | 2016/04/04 |
Activity Date: | 2016/04/03 |
Reviewed by: Rach
I just took a Kailani Tours Hawaii trip to Kilauea Volcano recently. It was a very enjoyable and breathtaking experience with Chris, who is very knowledgeable and passionate about the tour!
From the beginning to the end of the tour, it was on schedule and pleasant to be part of. Chris was very informative and well prepared for everything (water, hot chocolate, umbrellas, heavy jackets, hot towels, etc).
From driving along Saddle Road to picture taking at Rainbow Falls to walking through the Thurston Lava Tube, and much more, It was one of the best tours I have ever taken.
I would definitely recommend the tour to anyone who wants a rewarding trip with magnificent sceneries and wildlife!
WOW!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/27 |
Reviewed by: Lon/Betsy Emelander
Well worth the long ride from Hawaii to the mountain. The guide was excellent and gave every one a look through the telescope multiple times. A once in a life time experience!
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Couples |
Posted on: | 2016/04/03 |
Activity Date: | 2016/03/09 |
Reviewed by: JenNMikeY
My husband and I enjoyed this trip immensely! Since we were staying on the opposite side of the island from the Volcanoes National Park and Hilo, this was a great way to see it all without having to spend half the day driving. The hotel pick-up was a nice added convenience. Taking the tour allowed us to just sit back in comfort and enjoy the sights and the company of some really nice people who took the tour with us.
The van was comfy and spacious, and the group is limited to 14 guests, so we were never lost in a crowd. Our tour guide, Chris, was a joy to spend time with. He knew the island quite well, from the top of the mountain to the waterfalls, the lava tube and all of the interesting sights that were covered on the tour. He showed a genuine interest ad knowledge of all of the places we visited, and delivered commentary with a great sense of humor thrown in - he was never boring! He was familiar enough with the tour and our expectations that he was able to adapt the schedule just enough to accommodate the changes in island weather - namely rain - on the wet side of the island. He even provided umbrellas and flashlights for exploring after the sun went down.
The trip included a Fantastic dinner at a lodge near the Park. This alone was almost worth the time and cost of the tour! We were lucky enough to be seated with Chris during dinner and found him to be very personable. I could have spent hours just enjoying our conversations. Chris is perfectly suited to run this type of tourism business, and has created a tour that is just different enough from other tours to make it stand out!
I would absolutely recommend this tour to others. Thanks for a great time on the Big Island!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a fantastic day with Chris. He is an amazing guide, whose love for the Big Island really shines though his stories and fun facts along the way. His witty personality and attention to detail really allow our guests to just sit back, relax, and enjoy! The dinner at Kilauea Lodge is always a very welcomed treat to help refuel and warm up before checking out that majestic glow from the lava lake inside of Halema'uma'u Crater and we are so glad to hear that you enjoyed it so much! Mahalo for the wonderful review and we hope to see you next time you visit the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/22 |
Reviewed by: Stephanie
Food was awesome!!! So much variety and lots of it! Entertainment was fabulous, and people were friendly! A total Hawaiian experience that you must do while visiting! Great for couples, or great for families with kids!!
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Packages: | Premium Package - Alii Seating |
Attended as: | Couples |
Posted on: | 2016/04/02 |
Activity Date: | 2016/03/13 |
Reviewed by: 池田みりん
ヒルトンの広い敷地を散策しながら会場へ。
日暮れとともに、優しい動きのフラダンス、迫力のルアウショーが続き、ハワイの伝統文化を堪能しました。バイキング料理もメニューが豊富で、味付けもよかったと思います。
広い会場でしたが、プレミアムシートを予約していたので、ダンサーの動きなどを間近で見ることができました。
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Packages: | プレミアムシート |
Attended as: | Couples |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/20 |
Reviewed by: 池田みりん
マウナケア・キラウエアの雄大な自然を満喫し、太平洋に向けてのアクティビティ。船長さんが目をこらして船を進めるものの、クジラと出会うことはできませんでした。しかし、太平洋に静かに沈む夕日を満喫することができました。
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Packages: | 午後出発 飲み放題&ビュッフェ付きサンセットプラン <カワイハエ・ベイ出航> |
Attended as: | Couples |
Posted on: | 2016/03/31 |
Activity Date: | 2016/03/19 |
Reviewed by: Dave S.
Great tour and great guide in Brett....very knowledgeable and entertaining...one comment is tour could be shorter by eliminating the dinner
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Couples |
Posted on: | 2016/03/29 |
Activity Date: | 2016/03/24 |
Reviewed by: Pamela Krenek
My family enjoyed our tour. We were able to see both animals. Personnel was very nice and knowledgeable.
Mahalo for your review
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Packages: | Mid-Morning Cruise |
Attended as: | Families with Young Children |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/15 |
Reviewed by: James Harmon
The tour was great. We started by being picked up a local shopping center and then driving north. On our way, our tour guild spotted whales jumping off the coast and pulled over so we could watch. An extra bonus. We then picked up the rest of the guest and went over the mountain. Chris, our tour guild was a wealth of information and gave a great discussion of Hawaii and the different things that we saw. After stopping for lunch, which was basic but good, we went to Hilo for a tour and then on to the National park. Chris took us to a couple of sites not normally seen by tourist which was great. He also took us to the volcano tubes which was really interesting. He timed the tour so we had the whole tube to ourselves, which was really neat. We then went to dinner at a very nice place. The food was great, especially the fish. After dinner we went to the volcano and since it was night we got to see the lava light up the back ground. Chris helped us take pictures which are already posted on Facebook. After that we headed back. I would recommend this tour, especially Chris, for anyone who wanted to see the volcanoes and learn about the Island of Hawaii.
Aloha and Mahalo for joining us on our Deluxe Volcano Experience! We are so happy to hear that you had such a great day with Chris. He is a wonderful guide with an abundance of knowledge, helping our guests to really connect with our island while on tour. Whale season usually runs October-March and we are so excited to hear that you folks had an opportunity to see some humpback whales on your way up the coast. Very cool treat! Mahalo for your recommendation and we hope to see you on your next visit to the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/02 |
Reviewed by: Ben E.
Staff was knowledgeable and expecting us. The tour guide was a riot (funny) and the whole crew made it an awesome time - would do it again!
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Packages: | Kona Submarine |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/22 |
Reviewed by: Ben E.
Ian (pilot) was a fantastic tour guide and pilot - lots of treats, was able to see active eruptions and fly up the polulu valley - even better!
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Packages: | Big Island Spectacular [A-Star] |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/21 |
Reviewed by: Ben E.
Just almost a little late in the season, However Capt William knew where to go and naturist Susan was a wealth of knowledge. We did see several and was worth the trip, a great time and would go again. Thanks!
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Packages: | Early Afternoon Cruise |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/24 |
Reviewed by: Paul and Marianne
Your company provided outstanding service from Kona airport to the Hilton hotel. The lei upon landing was an unexpected nice touch!!!!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/03/25 |
Activity Date: | 2016/03/22 |
Reviewed by: Mike Wariner
Entertainment was top notch. Location was incredible. Food was fair to decent.
Aloha Mr. Wariner
Thank you so much for taking the time to write a review of your experience at our luau. We are very to hear that you and your family had a great time.
Thank you for choosing us and supporting our luau!
Mahalo,
Voyagers of the Pacific Luau Team
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families with Young Children |
Posted on: | 2016/03/24 |
Activity Date: | 2016/02/22 |
Reviewed by: Alan L
Our tour guide Mike was fantastic. After a bit of confusion on picking up passengers, we started heading east across the Big Island on Saddle Road in a very comfortable Mercedes van. Mike has a wealth of knowledge, both cultural and local, so he made the tour feel almost personalized for everyone. We stopped at the Mauna Kea Recreation Area for a tasty, fresh lunch. Weather was perfect to see both volcanoes. We stopped along the highway to walk on the lava and see and he explained the different types. We continued to Hilo and watched a video about the volcanes, and then we stopped at Rainbow Falls. Mike knew the best places for nice pictures. After taking the scenic route and getting downtown Hilo, we learned more history about various buildings and the Kamehameha statues around the islands and stopped at Big Island Candies for some tasty samples and quick shopping. Time for the main event!
We went into the Volcanoes National Park. We stopped by some active steam vents and then the Jaggar Museum to see the active crater. Mike tooks us to see other craters and lava flows and stopped to let us walk around and see various formations created by the flow. We went deeper and deeper into the park, making our way almost to the ocean, and then stopped at the Thurston lava tube. Very unique!
From there, we headed for dinner at the Kilauea Lodge. Great atmosphere, great food, great service! Definitely try the soups! After dinner and after dark, Mike took us back to the Jaggar Museum to view the lava glow. Mike must have called on Pele to part the fog, because we were able to see and take pictures of the glow. He provide binoculars and jackets to those who needed it.
Now, heading back to the Kona side at night, we finished the volcano video and watched an "update" video that showed all the eruptions since 1983. We stopped across from the Mauna Kea Rec Area for stargazing. Mike point out constellations, planets, galaxies, stars. BEAUTIFUL!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear you had such a fantastic day with Mike! Dinner at the Kilauea Lodge is such a special treat, and we agree that their soups are a must try to help warm up on those cold Volcano nights. We love when the fog parts and our guests get to enjoy that magnificent glow so clearly. Those clear skies also make for some amazing stargazing as well and we're glad to hear you enjoyed it! Mahalo for the wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/03/23 |
Activity Date: | 2016/03/20 |
Reviewed by: Chris
As someone who grew up in new york and then relocated to seattle, I'm used to big city living and never learned how to drive. This was my first trip out to ANY Hawaiian Island so you can imagine my dismay when I realized how limited I was in terms of car service so this tour was a god send when it came to actually being able to see a lot of the big island which I never would have managed on my own. The coach itself was spacious and comfortable and even thought the tour itself was carefully constructed to have a lot of walking breaks I don't think I would have gotten stir crazy even once if we'd done just a complete driving circuit of the island.
Our driver, Jim, was just a fountain of knowledge of not just the sites we visited but also the history/mythos behind a lot of them them and their importance to the indigenous peoples, but also of local attractions that I've totally added to my "to do" list whenever I make it back to the island. Jim was warm and accommodating and the embodiment of 'aloha' . The more in depth stargazing portion of our tour ended up getting rained out which was a disappointment (it was the part I was looking forward to most!) but I did manage to get in a little constellation viewing with Jim while waiting for the rest of the tour group to complete their night viewing of Halemaumau.
It's definitely a tour I would recommend to all of my family and friends, mahalo!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a wonderful day with Jim. He truly is a wealth of knowledge, helping our guests to really connect with our island while on tour. It's always nice to just sit back, relax, and let our guides show you some of our favorite spots. Our Mercedes Sprinter Vans are the best way to do just that! We can also customize private tours for guests who would like to see more of our beautiful island with our amazing guides! Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Friends |
Posted on: | 2016/03/22 |
Activity Date: | 2016/03/21 |
Reviewed by: けいちゃん
ジェットコースターが大好きだけど、全く泳げない主人がゾディアックのスピードに振り下ろされずに本当に楽しめるかどうか心配でしたが、全く杞憂に終わりました。
日本人は私たちだけで、他に4組のカップル&家族の計9名のグループでした。
ゾディアックは、めちゃくちゃ飛ばすので、ボートの上で私たちはポンポン跳ねましたが、海に落とされる心配は無くとても楽しかったです。
マリーナから15分くらい走ると、イルカの群れに出会うことが出来、それから15分くらいまた走ると最高にラッキーなことにクジラのファミリーにも会うことが出来ました。
その後は、シュノーケルもしましたが、カナズチの主人の初シュノーケル。
私の方が心配でしたが、本人もとても楽しめたみたいで、またシュノーケルしたいと言っていました。
ボートに戻るとスナックや美味しいターキーサンドイッチを頂き、とても楽しくて満足なツアーでした。
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Packages: | ☆会員様限定モニターツアー☆/ホノコハウ・マリーナ発<5時間/ランチ> |
Attended as: | Couples |
Posted on: | 2016/03/22 |
Activity Date: | 2016/03/07 |
Reviewed by: jdgriffin23
This is one of the best tours to take while on the Big Island of Hawaii. We were picked up from our hotel in Waikoloa Beach in a very nice and comfortable van. The first stop was at Mauna Kea park where we had a delicious lunch. Our tour guide (Mike - awesome!) even brought placemats for us to use at the picnic tables! We then went along saddle road while he told us very interesting information about Hawaii and the volcanoes. We saw a beautiful waterfall at Rainbow Falls. We stopped at several locations to see the various types of lava produced by the volcanoes. We went to the Jagger museum and saw Kilauea crater, the Thurston lava tube, steam vents, and enjoyed samples of Kona coffee, cookies, and candy at the Big Island Candy factory. Delicious! We had a wonderful dinner at Kilauea Lodge and then went back to the Jagger museum to see the lava flow at night. It was amazing! Mike had binocular, warm coats, hot chocolate, tea, coffee and snack for us. After that, we went stargazing. It was cold at night, so having the coats was great. We had plenty of bathroom breaks throughout the tour and the 12 hours went by quickly. We also watched some incredible videos about the volcanoes on the trip on a large screen in the van. I would definitely recommend this tour! The tour guide was great, food was great, and we met some new friends along the way!
Aloha and Mahalo for joining us on our Deluxe Volcano Experience! We are so happy to hear that you had such an awesome day with Mike. It's incredible how fast 12 hours can go by when you're having so much fun! Most people don't realize how cold parts of our island can get, especially in the evening, and we are glad that our parkas helped keep you comfortable while watching the glow from the lava lake in Halema'uma'u and also while stargazing. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/03/22 |
Activity Date: | 2016/03/20 |
Reviewed by: Randy C.
WOW! We totally enjoyed our 11 am to 11 pm volcano trip on the Big Island, learning about the island's history, Hawaiian stories and the beautiful and amazing sights! Our passionate, energetic tour guide Jim Carey was extremely knowledgeable and prepared for everything (umbrellas, warm jackets, water, hot chocolate and so much more). Jim prioritized in our safety, comfort and having great fun! He hit many of the items on our Hawaii "bucket list" from lava tubes, volcano sights both day and night stargazing, waterfalls, stream vents and so many more stops. I loved being able to sit back and enjoy the whole trip without worrying about directions or driving. As we drove home in the dark in the comfortable Mercedes van, Jim played a wonderful video with the history footage of volcanos eruptions on the island.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an amazing day with Jim. He is a wonderfully knowledgeable guide whose hospitality really helps our guests connect with our island while on tour. It's always great to hear that we are helping people check off items from their "bucket list"! That's why we love what we do. Mahalo for your glowing review and we hope to see you on your next visit to the Big Island!
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Packages: | Deluxe Volcano & Stargazing Tour |
Attended as: | Couples |
Posted on: | 2016/03/22 |
Activity Date: | 2016/03/15 |
Reviewed by: Calinda
The staff on the boat were fantastic. We were all very patient but only 1 manta ray showed, and stayed for about 1 minute so that was disappointing. we were offered another night on the house but we were flying out the following day, and they don't offer refunds.
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Packages: | Evening Manta Snorkeling Adventure |
Attended as: | Couples |
Posted on: | 2016/03/22 |
Activity Date: | 2016/03/19 |
Reviewed by: L. Estrada
From the pick-up to the drop off 11 hours later, this was an absolutely fantastic tour! Our guide and driver, Jim Carey was so considerate of everyone from kids to seniors, he was totally accommodating and made excellent use of every minute. The van was clean and comfortable and he had anticipated every scenario. He was prepared with umbrellas, binoculars, flashlights, warm coats, hot chocolate and cookies and warm towels to freshen up after a day of adventures and beautiful sights. Jim was so knowledgeable about all things Kona, plants, birds, stars and he even played the Ukuele for us. Volcano National Park was truly awesome and especially at night. I really can't say enough about this tour from reservation to follow up - I could not ask for more. The lunch and dinner were great! So much thought and effort has obviously gone into this tour and Jim's enthusiasm was the icing on the cake. The concierge at the hotel said she could not even touch this tour and highly recommended Kailani Tours. This is a 10 star for sure!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an awesome day with Jim. He is a wonderful, knowledgeable guide with so much Aloha to share! His Hawaiiana stories and ukulele playing have quickly become a favorite amongst our guests. We love hearing that you enjoyed all of our stops and treats along the way! Mahalo for the fantastic recommendation and we truly hope to see you on your next visit to the Big Island!
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/03/21 |
Activity Date: | 2016/03/15 |
Reviewed by: SusanShull
We enjoyed the entertainment. There were a lot of people in attendance which made this a little difficult to see especially when people were standing and crowded around. We would have preferred a venue with a smaller attendance. Food was good.
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Packages: | Ohana Package |
Attended as: | Couples |
Posted on: | 2016/03/21 |
Activity Date: | 2016/03/06 |
Reviewed by: Kate
What a wonderful tour experience to Kilauea Volcano with Kailani Tours and Chris. My husband and I greatly enjoyed the entire day and would recommend the tour to anyone seeking a rewarding day with Volcano viewing! From start to finish, the tour was very well-planned and enjoyable. Chris was a veritable encyclopedia of knowledge about sites, plants and the best times and places to enjoy Kilauea. The food, both at lunch and dinner, was first-rate and could accommodate any dietary preference. All the little touches -- like hot cocoa and cookies and an evening tour of the Thurston’s Lava Tube – made the day even more special. Our group was lucky enough to see a great view of the glow at the Volcano on a misty night and stars on the trip home. The van is quite comfortable and we were never more than 45 minutes between bathroom opportunities. Count on Chris and Kailani for a tour to exceed your expectations on the Big Island.
Aloha and Mahalo for joining us on our Deluxe Volcano Experience! We are so happy to hear that you had such a wonderful day with Chris. We'd agree that he is a wealth of knowledge whose attention to detail and hospitality are truly Top-Notch! To hear our tour even exceeded your expectations is so incredible to us. Mahalo for your excellent review and recommendation! We hope to see you on your next visit to the Big Island.
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Packages: | 2-for-1 Review Rebate Special |
Attended as: | Couples |
Posted on: | 2016/03/20 |
Activity Date: | 2016/03/16 |
Reviewed by: James
Shuttle was in time and smooth. Great; will take again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/03/20 |
Activity Date: | 2016/03/13 |
Reviewed by: omg9
The Royal Kona Luau is very good. We have been to it several times and the food is always good, and the show keeps changing for the better! There's a good chance the next time we are in Kona we will do it again.
Aloha,
We are so happy to hear that you had a great experience at our luau. Thank you for choosing us and supporting our luau.
We look forward to next visit.
Aloha,
Voyagers of the Pacific Luau Team
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Couples |
Posted on: | 2016/03/19 |
Activity Date: | 2016/02/23 |
Reviewed by: Meesh
We really enjoyed the food and the show. Great costumes and history of the culture. If you're staying at the Royal Kona Hotel, you can see the show for free from the poolside. But the food was delicious and it was fun being included on stage and in the show itself. We're not drinkers, so the value for money wasn't there for us, but we still truly enjoyed ourselves. We brought our three kids with us and they had a lot of fun as well. It was entertaining for everyone!
Aloha,
We are so happy to hear that you and your family had a great time at our luau. Thank you very much for choosing us and supporting our luau!
Aloha,
Voyagers of the Pacific Luau Team
Rating: | |
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families with Young Children |
Posted on: | 2016/03/18 |
Activity Date: | 2016/03/15 |
Reviewed by: Byron
We've done this ride several times over the years with UFO and have never been disappointed. Great crew who were both courteous and safe. The weather was perfect and the scenery and water were spectacular. It also was nice having just our family of 6 on the ride as well as it make it more special. Will definitely do it again. Till next time...............
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Packages: | Out of this World Ride [1,200ft] |
Attended as: | Families |
Posted on: | 2016/03/18 |
Activity Date: | 2016/03/15 |
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Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a magnificent day with Chris. He is a wonderfully knowledgeable guide who genuinely loves what he does! Mahalo for your thumbs up recommendation! We hope to see you next time you visit the Big Island for some more fun with the Kailani Tours 'Ohana!