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Call our local Hawaii specialists for any questions about our island tours and activities
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All Reviews for All Hawaii Tours & Activities in Big Island
Overall Rating
Reviews
Grand Circle Island Tour - Volcano, Black Sand Beach, Waipio Valley & Waterfalls
Experience of a lifetime
Reviewed by: Leah
This tour was life changing for me! Such an awesome experience to really see the island and have someone guide you through it so you really understand what you're seeing and the history behind it.
Tour guide was Chris who was excellent. He has a real gift for this, and you can tell he is truly passionate and loves what he does. Makes the tour feel more real and less like show and tell or reading from a script. 10/10 highly recommended tour.
Tour provides you with all the comforts you need for the day so you're never hungry, cold, or unsure of where a clean bathroom is. Even had plugs for you to charge your phone although I had a portable charger with me that day which I recommend for any trip.
Helpful
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/21 |
Hawaii Glass Bottom Boat Scenic Cruise from Waikoloa | Kids 0-5 Ride for Free
Worth it!
Reviewed by: Big family with kids
The whole family really enjoyed the boat ride, the hosts on the boat were excellent and we saw a lot of fish, turtles etc. they were wonderful at engaging with the kids and answering all our questions.
The customer service of the people we met at the hut left something to be desired. Aloof and not very interested in engaging. Which is fine, but they are the first people you meet when you get there—so—it made me kinda nervous, but the actual ride was fine!
Helpful
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/02 |
Big Island Spectacular Circle Island Helicopter Flight with Landing Option
whales, active volcanoes, amazing waterfall and cliff passages
Reviewed by: shannon
It was super and Tom was very professional and once whales were spotted, he circled back for an amazing look at breaching humpbacks. it was fantastic.... another lady was airsick on our trip, but tom handled it with amazing professionalism. I highly recommend this trip. highlight of our stay!
Helpful
| Rating: | |
|---|---|
| Packages: | Big Island Spectacular (1 hr 45 mins) |
| Attended as: | Families |
| Posted on: | 2017/12/22 |
| Activity Date: | 2017/12/19 |
伝統ルアウ＆フラ・ハワイアンショー ボイジャーズ・オブ・ザ・パシフィック（ロイヤルコナリゾート内）＜月・火・水・金催行／ブッフェ夕食／飲み放題／シェルレイ付＞
ファイヤーダンスがメイン
Reviewed by: chippihoney
受付時間ギリギリに行ったら、もうすでにかなりの列ができていました。リザーブ席などもあり、後ろの方の席になってしまったので、少しでも前のいい席で見たい方は、受付時間よりも前に並んだ方がいいです。ブッフェの食事は思ったよりは美味しかったです。前から順番に案内されます。ショーが始まる前に、席から海に沈む夕日が見れたのがとても印象的でした。ショーは現代フラや古典フラ、ポリネシアンダンスやファイヤーダンスが見れます。ショーの途中でバースデーやハネムーンの人たちをお祝いするシーンがあるので、伝えておくといいのかも？と思いました。ダンスとダンスの間のトークが長くて、ダンス時間が少ないような気がしました。他のルアウショーとくらべていないので比較はできませんが…
ダンサーさんはみなさんとてもきれいな方たちでした。ファイヤーダンスが一番の見もので大迫力でした。
5歳までの子供は無料でした。全体的には、概ね満足です。
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/22 |
| Activity Date: | 2017/12/04 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
This tour was AWESOME! Adam and Jim were incredible and we feel lucky to have had them as our guides.
Reviewed by: Robin and Gary
Our guides made our 12 hours together seem too short and they went above and beyond to make our day the best ever. Both were extremely knowledgeable about virtually any Hawaiian subject. They picked us up precisely on time and we started our day. We were taken to a lava flow surrounded by mountains that went on as far as the eye could see. Just our first stop of seeing mother nature at its finest. We continued on to a park for a gourmet box lunch that was obviously freshly made and to get to know our tour mates better. The views and fresh air were wonderful. The Hawaiian gods of weather were certainly shining down on us. Off again for a tour around the quaint town of Hilo where we enjoyed the statue of King Kamehameha and a stop at a candy shop. We then went on to Rainbow Falls with its beautiful waterfall and scenery. We stopped along the way at steam vents from the volcano. Ladies, if you want a facial, that's the place to go. Volcano National Park was amazing. The Visitor Center had a great museum and showed us the history of the crater. This was just a preview as we would return later for a nighttime view. Leaving the crater we visited the naturally formed lava tube used in the filming of the rolling boulder scene in Raiders of the Lost Ark. The ferns at the park were also used as a backdrop for scenes from Jurassic Park. We were treated to dinner at the Kilauea Lodge in Volcano, Hawaii. Fabulous. After dinner we returned to the crater to view the night time glow and star gaze. We were able to get a glimpse of the lava pool where the level varies 100s of feet over a few days' time. Jim talked about the stars and pointed out several constellations. It was definitely a once in a lifetime view. Throughout the entire trip our hosts provided almost continuous commentary on the history, stories, customs, flora and fauna of Hawaii. A total 1st class experience and the highlight of our trip to Hawaii. We would definitely do this tour with them again. Mahalo!
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Friends |
| Posted on: | 2017/12/21 |
| Activity Date: | 2017/12/11 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
Fantastic tour
Reviewed by: Sudeshna and Sumit
One of the best tours in Hawaii. Our tour guide Adam was very knowledgeable and polite. We did the night viewing of the volcano tour with stargazing. During the entire trip our tour guide shared abundant histories about legends and culture from Hawaii. We stopped for lunch at a very beautiful place near Mauna Loa. Adam(tour guide) baked some delicious cookies for us too :) We covered Rainbow fall, Jagger Museum and the lava tube, out of which viewing the volcano at night was absolutely breath taking.The tour had included dinner at Kilauea Lodge(fine dining) by the volcano national park. Overall our experience with Kailani tours was amazing, we would definitely recommend this tour to all those who visit the Big Island.
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Couples |
| Posted on: | 2017/12/21 |
| Activity Date: | 2017/12/14 |
Hawaii Glass Bottom Boat Scenic Cruise from Waikoloa | Kids 0-5 Ride for Free
Well worth the money!
Reviewed by: Mayra
The water is so clear we could see many different types of fish in the water. The captain was great at helping us spot turtles swimming on the side of the boat and would stop for us to see them. It was a lot of fun.
Helpful
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Posted on: | 2017/12/21 |
| Activity Date: | 2017/12/18 |
Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise
Only 1 manta ray spotted
Reviewed by: RMred
The ride was too bumpy as there were many waves. We were able to spot only 1 manta ray. Too expensive for 45 min bumpy ride and the whole experience.
Helpful
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2017/12/19 |
| Activity Date: | 2017/11/24 |
伝統ルアウ＆フラ・ハワイアンショー ボイジャーズ・オブ・ザ・パシフィック（ロイヤルコナリゾート内）＜月・火・水・金催行／ブッフェ夕食／飲み放題／シェルレイ付＞
バックが海で夕日もキレイでした
Reviewed by: たーさん
場所がコナのメインストリートにあるのでアクセスしやすいです。
駐車場は、ホテルの山側にありました。
ホテルのロータリーのあたりに人が並んでいるので入り口はわかりやすいです。
ショーは海をバックにして、心地よい風の中行われ、とてもよかったです！
夕日もキレイでした！
かなり笑いもとても楽しい時間になりました（英語はあまりわかりませんが）。
食事は、予想通りのレベルでしたが、自分の好きなカルアピッグをたくさん食べれたのでよかったです。
キングカメハメハホテルのルアウも行ったことがありますが（ずいぶん前で記憶がはっきりしませんが）、ステージの位置や、司会者の感じがロイヤルコナの方がよかったと思います。
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Friends |
| Posted on: | 2017/12/19 |
Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]
Prompt and friendly service by the drivers.
Reviewed by: Carol Cirricione
Driver was waiting at baggage claim for my transport to Waikoloa, and was prompt at my hotel pickup to return to the airport. Accolades for your wonderful service!
Helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/11/24 |
ホエールウォッチングクルーズ ＜12～3月／午前／軽食付き／ワイコロアまたはカワイハエ港発＞
ホエールウオッチングクルーズ
Reviewed by: Nobu
波は高かったのですが何回もクジラが見られて最高でした。また船のクルーの人も説明(英語)をずっとしていたり、ドリンクサービスもこまめに聞いてくれて、楽しいひとときを過ごせました。
Helpful
| Rating: | |
|---|---|
| Packages: | 9:30発／ カワイハエ港 |
| Attended as: | Couples |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/12/15 |
Kohala Whale Watching Tour by Ocean Sports | Kids 0-5 Ride for Free [Dec - Mar]
Awesome whale watching and snorkeling cruise
Reviewed by: Lorena
Our 10am whale watching cruise was cancelled but we were accommodated on an other cruise for 10:30am. This one included snorkeling. So it was a big win for us. We did get to see a few whales and dolphins. The crew was amazing. They were friendly and informative. They took the time to chat with us. They gave us some background on the whales and clear instructions before getting in the water for snorkeling. They were very attentive and ready to help everyone during the snorkeling. This was an awesome tour. I would definitely book this tour again and recommend it.
Helpful
| Rating: | |
|---|---|
| Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
| Attended as: | Couples |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/12/06 |
キャプテン・クック号 サンセット・ディナークルーズ ＜夕食・カクテル1杯付き／カイルアピア発＞
とっても楽しく過ごしました
Reviewed by: ikepapa
ライブの歌とマイタイでノリノリでした。可愛いイルカ達がボートに併走して、デッカイ太陽が海にダイブして行きました。！
Helpful
1
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Couples |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/12/08 |
伝統ルアウ＆フラ・ハワイアンショー ボイジャーズ・オブ・ザ・パシフィック（ロイヤルコナリゾート内）＜月・火・水・金催行／ブッフェ夕食／飲み放題／シェルレイ付＞
フラと言うよりポリネシアンショー
Reviewed by: ヨッシー
受付の処理が遅くて、30分以上並んで、入場出来たのが5時半過ぎ。
ポリネシアンショーとしてみれば、とても楽しく素晴らしいが、ハワイの雰囲気は薄い。
食事は美味しいし、飲み放題なのでお得感があります。
ショーとは関係ないが、金曜日はワイコロアからコナまで大渋滞で、１時間半かかりました。
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Couples |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/12/08 |
ワイピオ渓谷 乗馬ツアー 絶景のなかを気軽に乗馬体験 ＜午前・午後／英語ガイド＞ by ナアラパ・ステーブルズ
初心者向けです。
Reviewed by: ヨッシー
道路をゆっくり歩いただけだったので、もっと変化のある景色や並足程度は楽しみたかった。
馬に乗るのが初めての人には、満足かも。
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Couples |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/12/08 |
Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]
Great service
Reviewed by: Sherrie
Great service, affordable, clean, on time. Staff was friendly.
Helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Friends |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/12/08 |
Oceanfront Royal Kona Luau with Open Bar - Voyagers of the Pacific Show
とても良かったです
Reviewed by: kino
家族で観ました。
オアフ島でも別のルアウ を観ましたが、ここのロイヤルコナのルアウ はとても良かったです。
サンセットも素晴らしかったです。踊りも素敵で、司会も上品でよかったです。
また、ハワイ島に行くときは是非行きたいです。
Helpful
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/11/14 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
Deluxe Volcano & Stargazing with Night Lava Supreme!
Reviewed by: Suzy & Betty
We feel extremely fortunate to have joined Kailani Tours with our tour guides Kawika and Kevin as our guides. Together they shared a wealth of knowledge and personal charm. They gave us the history, geology and volcanology of the Big Island of Hawaii. Both were engaging, humorous and attentive to our every need. They provided us with lunch and a sumptuous dinner. They shared many sites along the way all detailed with their particular history. The highlight was a spectacular visage of our living Mother Earth in her volcanic glory along with a clear and beautiful view of the stars in the night sky. Breathtaking is an understatement given the epiphany of our smallness in the universe. We thoroughly enjoyed this "not to be missed" experience shared with an intimate group of 14 - giving us more opportunities to learn from our guides. If you find yourself amongst the fortunate to have Kawika or Kevin for your guide, you are truly in for a treat! Can't thank you enough Kailani Tours for a job well done! Mahalo Nui Loa - Suzy and Betty
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Friends |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/12/06 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
THE most AMAZING tour I've been on!!!
Reviewed by: Caren and Jan
We did the night time volcano viewing tour with stargazing through Kailani Tours Hawaii. It also included lunch, Rainbow Falls, Lava Tube and Jaggar Museum. This was one the BEST tours that I have EVER been on! It was our driver, Kawika's, first day and Kevin was his "co-pilot". We were VERY fortunate to have the knowledge of 2 excellent tour guides that could bounce things off of each other. They were both VERY personable and friendly. They took special care to make sure we were well fed, had water, jackets, flashlights, hot chocolate and cookies! The lunch was excellent and the dinner was superb! The service at the restaurant was just as good as the service from Kawika and Kevin! We ended up having some extra time due to all the pick up's being in the same vicinity, so we were able to see a couple of little extra things in the Volcano National Park - not normal - so it made the day extra special. Kawika was extremely knowledgeable about the volcanic system and was great at explaining it to us. The volcano viewing at night was the most spectacular thing I have ever had the privilege of seeing on this Earth! The weather was perfect and the view was INCREDIBLE! Kawika and Kevin set up a great telescope to view the stars through and they were also able to take photos of the volcano through it with our phones! I HIGHLY recommend this tour and the tour company! You won't regret it!
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Friends |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/12/06 |
ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く！＜午前・午後／英語ガイド／食事付＞by フェアウィンド号
ハワイ島行くなら是非体験して欲しい
Reviewed by: ぐうたん
ハワイ島に来ると毎回このフェアウインドのシュノーケルに参加します。
いつもは午前中に参加しますが、今回は初めて午後に参加しました。
ランチはついていないので昼食食べてから行きました。
火山や星のツアーも良いけど、是非ハワイ島の海のキレイさを体感して
欲しいなぁと思います。
ハワイのどの島より、オアフのハナウマ湾よりここの
キャプテンクックのポイントが1番魚がたくさんいます。
今回も日本人は私たちだけ
高齢の父は潜りませんが、クルーズをいつも
気持ちいいね、と満足しています。
港に着くとちょうどサンセットで
船降りてから少し眺めていました。
滞在しているコナから港までレンタカーで15分くらいと
近く
天気も良くて気持ちよかった！
Helpful
| Rating: | |
|---|---|
| Packages: | アフタヌーンクルーズ＜軽食＞(2017年12月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/12/08 |
| Activity Date: | 2017/12/07 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
Beautiful, Humorous tour.
Reviewed by: Virginia
The tour led by Kevin was great! He is very knowledgeable and humorous. The lunch spot had a great view of Mauna Loa. The scenery along the drive was like going through many different climates, which was amazing. The Big Islands Macadamia Nut factory was fun as I couldn’t stop eating various samples. It was nice meeting the King Kamehameha statue in Hilo. Dinners and drinks were delicious as we sat by the famous Friendship Fireplace in a historical lodge/restaurant, Kilauea Lodge by the Volcano National Park. The best part of the trip was revisiting the Mauna Loa Crater for live lava during nighttime. It was stunning! I wish I had taken the tour beginning of my vacation so I can decide where to go and explore more later. I strongly recommend this tour during the first few days of your vacation so you can enjoy the rest of your vacation.
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Families |
| Posted on: | 2017/12/07 |
| Activity Date: | 2017/11/24 |
ハワイ島 バードウォッチングツアー ハカラウ・フォレスト国立野生動物保護区＜1日／朝・昼食付／英語ガイド＞
ハワイ固有の鳥を楽しめました(レインフォレスト&ドライフォレスト参加）
Reviewed by: たあちゃん
森でハワイミツスイを見たくて夫婦二人で参加しました。朝7時にホテルを出発、ガイドはゲイリー。他の参加者はアメリカ人老婦人3人グループと年配のアメリカ人男性1名で、皆熱心なバードウォッチャーでした。
初めの自己紹介とゲイリーの専門知識とユーモアを交えたトークで楽しくツアーは進んでいきました。参加者に配布された資料では、ハワイのミツスイ類が環境に応じて進化してきた様子がよく説明されてました。
晴れて澄んだ空気の中、ホテルを出てすぐのゴルフ場でネネ(ハワイガン)、草原を走ってプエオ（コミミズク）が順調に出ました。ゲイリーの鋭い目は、遠くの草の中のムナグロシャコやクロガオシャコも見つけます。
マウナケアのパリラ保護区の入り口で9時半頃にやっと朝食でしたが、パンそのものもおいしく、予想以上の内容でした。ここの乾燥林で黄色のパリラとアマキヒをしっかり見られました。
午後はサドルロードをマウナロアの雲霧林へ移動。森の中、溶岩の歩道を登っていき、森の中でのサンドイッチのランチもおいしかった。
この森では、赤いアパパネ多数と、最も見たかった真っ赤なイイウィも見られました。エレパイオも可愛い姿を見せました。イイウィが出た後、それまで小降りだった雨が激しくなってきたので、雨具を着込んで下山しました。その後もベニスズメやキマユカナリアなどきれいな移入種も楽しみ、午後5時にホテルに戻りました。
ガイドのゲイリーが、鳥はもちろん、ハワイの歴史や環境など詳しく説明してくれ、目的だった固有の鳥をかなり見ることができ、たいへん楽しい一日でした。
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Couples |
| Posted on: | 2017/12/03 |
Hawaii Glass Bottom Boat Scenic Cruise from Waikoloa | Kids 0-5 Ride for Free
Fun Activity.
Reviewed by: LJKouri
Guides were great. Hard to see through glass, though.
Helpful
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Posted on: | 2017/12/02 |
| Activity Date: | 2017/11/09 |
Big Island Manta Ray Snorkel Cruise from Keauhou Bay - Sunset & Night Tours
Mantra Ray Night Dive
Reviewed by: Ella
Steven and Shawn were amazing captain and guide. Provided us with an amazing tour and really great snorkeling spots around the area! The tour time is perfect to catch sunset and then it gets dark so the water lights up beautifully in the dark. The waves in the ocean are a bit rough so going on an empty stomach is adviseable. We saw 5 manta rays on our expedition. Definitely an attraction to do on the Big Island!! And Kona Ocean Experience is a great company that hosts this amazing experience!!
Mahalo for submitting a review of your Sunset Cruise & Night Manta Swim with Kona Ocean Experience! We appreciate hearing that you felt our KOEX crew of dive guide, Steven and Captain Sian, as well as the tour they provided were "amazing"! And pleased that you would recommend our company to others looking to experience a manta ray tour with our company. Mahalo nui!
Helpful
| Rating: | |
|---|---|
| Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
| Attended as: | Couples |
| Posted on: | 2017/12/02 |
| Activity Date: | 2017/11/26 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
Extraordinary Trip!
Reviewed by: Philip Shou
First of all, this is a fantastic trip. When we first booked the trip, we saw the 4.9 out of five rating and doubted. When we came back from the trip, all doubts were erased!
Our guide Kevin is extremely knowledgeable, helpful and friendly. We were picked up at our hotel at 12:05 noon. The lunch was served in the Mauna Lao Rest Area at 1pm. The quality of the lunch is totally out of expectations. Kevin told us they were picked up from a famous deli at 11:30 AM. No wonder it’s so good and fresh!
The Rainbow Fall in Hilo is the first highlight. We saw the rainbow as soon as we got there. It’s exactly the same as shown in the advertisement picture. Absolutely beautiful! Kevin specifically warned us not to climb on the rocks in the upper river because many people died falling into the pond under the waterfalls. We saw about 10 people on the rock that day. Two days later I saw a news that a young couple were seeing struggling in the upper River and disappeared. The lady was later found dead at the bottom of the waterfall and the guy was still missing. Very good advice from Kevin!
The highlight of all highlights is of course the view of the live volcano. The tour company’s arrangement it’s very smart. They let us view the volcano crater at sunset for about 30 minutes. Then, we were transported to a very nice restaurant nearby to enjoy a five course formal dinner. Again it is so good that it is totally out of expectation.
We were back to the volcano after dinner when it is dark and very few people there. We can see the lava glow very clearly. When Kevin set up his high quality binoculars on a stand, we can even see the lava splashed out of the crater like fireworks!
Overall, it worths all 5 stars. I would recommend this trip to anyone!
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/01 |
| Activity Date: | 2017/11/24 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
The BEST tour in Hawaii
Reviewed by: Tony and Emily
Kailani tours on the big Island of Hawaii was wonderful! Our tour guide Kevin, was an excellent tour guide. He was very knowledgeable and understanding and he took us to so many beautiful destinations on the island. The timing of the tour was perfect we had a beautiful lunch with an amazing view and the weather was great then he took us to see a beautiful waterfall at rainbow Falls and I actually saw a rainbow! We saw so many wonderful things on this tour. They took us out to a wonderful delicious dinner and after dinner we got to see the amazing volcano the red glow was magnificent. One of my favorite parts of the tour was when our tour guide Kevin offered to take an amazing photo that he captured in the dark from my cell phone. He was able to capture us and the red glow from the volcano behind us. True photographer status and that was just a bonus!! From what I recognized throughout the day on the tour is that there were a lot of other tour buses out there as well but I noticed that those tour guides were rushing their customers in and out of the van not giving them very much time to actually explore and learn about Hawaii. This is one thing that made Kailani tours and our tour guide Kevin stand out to me! Our tour guides patience with the group was excellent and he allowed us to really explore the land. The whole day I learned so many amazing things about Hawaii. Kailani tours made our Hawaii trip perfect. And I will cherish these memories forever. I highly recommend taking a Kailani tours if you’re ever on the big Island. I give them 5++ stars!! Thank you Kailani Tours of Hawaii.
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Couples |
| Posted on: | 2017/12/01 |
| Activity Date: | 2017/11/24 |
伝統ルアウ＆フラ・ハワイアンショー アイランド・ブリーズ・ルアウ（キングカメハメハホテル内）＜ブッフェ夕食／飲み放題／シェルレイ付＞
素敵なショーでした。
Reviewed by: M.Nakano
きちんとしたフラダンスショーを見るのは初めてでしたが、踊りも素晴らしくてとても良かったです。ショーの前にはバイキングに出る豚の丸焼きのパフォーマンスや、カメハメハ大王がいかだに乗って登場したり、伝統的な遊びをしたりと楽しめました。
ただ、プランの中に写真撮影も含まれていたはずですが、お金を要求されて20ドルもしたので結局買いませんでした。レイも花ではなくて残念でした。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
含まれるものに記載しておりました「写真サービス」は、ショーの合間に写真の撮影をさせていただくというサービスでございましたが、
記載がわかりにくく申し訳ございませんでした。
また、会場ではシェルレイ（貝のレイ）をお渡ししておりますところ、含まれるものに「レイ」とのみ記載しておりましたために、
花のレイを期待され、結果として残念なお気持ちにさせることとなってしまいました。
ご案内に不十分な点がございましたこと、大変申し訳ございませんでした。ツアーページの記載は修正をさせていただきました。
いただいたご意見を真摯に受け止め、催行会社とともに、今後一層のサービス向上に励んでまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Couples |
| Posted on: | 2017/11/29 |
| Activity Date: | 2017/11/19 |
6名限定！ハワイ島 野生のイルカウォッチング+ケアラケクア湾シュノーケリングツアー＜午前／英語ガイド／軽食付＞
船長、もっと頑張れ！
Reviewed by: 家族３人
天気は快晴、とてもきれいな海、野生のイルカにもたくさん会え、貴重な経験だった。ただ、ボート操縦の船長は、一人で何役もやるので大変なこともあり、我々が英語がわからないと思ったのか会話も説明もほとんどなく、例えばいきなりシュノーケルを渡され飛び込めと言われて困った。他のツアーの動きを見て、イルカはあの辺にいるんだと参加者が判断して動かないといけなかった。サービス精神に欠ける人だったのが残念だが、ツアー自体は満足した。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるツアーとなりませんでしたこと、心よりお詫び申し上げます。
別途メールでもご連絡をさせていただきました通り、いただいたご意見は催行会社にそのまま申し伝えました。
担当させていただいた船長と話し合いを設け、今後はツアーを皆様に十分にお楽しみいただけるよう、
海に入るタイミングなどを丁寧に案内していくことを約束したとのこと報告がございました。
ご迷惑をおかけしましたこと、大変申し訳ございませんでした。
お客様にご満足いただけるツアーを常にご案内できるよう、催行会社との連携のもと、共に努めて参る所存でございます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Helpful
| Rating: | |
|---|---|
| Packages: | Test Package |
| Attended as: | Families |
| Posted on: | 2017/11/29 |
| Activity Date: | 2017/09/24 |
King Kayak Hawaii - Keauhou Bay Kayaking & Snorkeling Tour
Great start to our vacation
Reviewed by: Sunit Patil
We signed up for this kayaking tour with a young toddler with us and initially I was a bit sceptical of how well it would go. But Kevin was friendly, informative and really patient through out the activity making sure our first experience in Hawaii and of snorkeling was pleasant and enjoyable. Definitely recommend
Helpful
| Rating: | |
|---|---|
| Packages: | Afternoon Kayak & Snorkel Tour [2 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/28 |
| Activity Date: | 2017/11/24 |
Deluxe Big Island Day Tour, Volcanoes National Park & Dinner at Kilauea Lodge
Thoughtful and insightful tour -- well worth it!
Reviewed by: James Sturm
We had a fantastic time with our Kailani tour of the Big Island that we booked through Veltra. I’ll go through each category of the trip one by one and leave my detailed thoughts:
GUIDE
Our guide, Kevin, was a former U.S. Navy electrical engineer and was quite knowledgeable about the island. He spoke on the microphone throughout the trip, always providing new and interesting information, but never repeating himself or sounding boring. I got the sense that he wasn’t just trying to fill space, but rather that he genuinely had lots of things to share about the island. I also appreciated how he had studied some Hawaiian and was able to translate a number of names and titles to us in English and explain the cultural and linguistic origins.
ITINERARY
I was stoked to get to see Volcanoes National Park because it was on my bucket list and it was beautiful. The guide provided night-time binoculars so we could see the magma spitting out of the volcano crater at night—truly spectacular. Plus, the itinerary was designed so that you avoid the large crowds at the volcano, making stops before and after it erupts. Hilo was nice but quick, so I’d say if you really want to explore the town of Hilo you should go on your own. This one makes a brief stop in Hilo but really just uses it as a jumping off point to explore the volcano.
FOOD
The lunch was pretty simple but fresh – sandwiches with turkey, hummus, and avocado in various varieties. The dinner is quite special though as the lodge is quite intimate, very cozy and offers great food.
TRANSPORT
The transport is a Mercedes 12 seater van with a co-pilot seat, then three rows of three and one row of four. Even if you get a middle seat it’s not bad, because the windows are essentially panoramic on the bus and they are extremely clean. The black leather interior was very comfortable and not one on our ride got carsick.
Overall I highly recommend this tour!
Helpful
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate [Deluxe Volcano Tour] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/24 |
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We appreciate you taking your time to review your manta snorkel and are sorry to hear you did not enjoy the tour. It is true, some nights are better than others; ocean conditions, weather and the amount of rays seen on any given night is out of our control. What we can control we aim to do our best with the conditions we are presented with.
Aloha
Sea Paradise