Reviewed by: kino
家族で観ました。
オアフ島でも別のルアウ を観ましたが、ここのロイヤルコナのルアウ はとても良かったです。
サンセットも素晴らしかったです。踊りも素敵で、司会も上品でよかったです。
また、ハワイ島に行くときは是非行きたいです。
Rating: | |
---|---|
Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Families |
Posted on: | 2017/12/09 |
Activity Date: | 2017/11/14 |
Reviewed by: ぐうたん
ハワイ島に来ると毎回このフェアウインドのシュノーケルに参加します。
いつもは午前中に参加しますが、今回は初めて午後に参加しました。
ランチはついていないので昼食食べてから行きました。
火山や星のツアーも良いけど、是非ハワイ島の海のキレイさを体感して
欲しいなぁと思います。
ハワイのどの島より、オアフのハナウマ湾よりここの
キャプテンクックのポイントが1番魚がたくさんいます。
今回も日本人は私たちだけ
高齢の父は潜りませんが、クルーズをいつも
気持ちいいね、と満足しています。
港に着くとちょうどサンセットで
船降りてから少し眺めていました。
滞在しているコナから港までレンタカーで15分くらいと
近く
天気も良くて気持ちよかった!
Rating: | |
---|---|
Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
Attended as: | Families |
Posted on: | 2017/12/08 |
Activity Date: | 2017/12/07 |
Reviewed by: LJKouri
Guides were great. Hard to see through glass, though.
Rating: | |
---|---|
Packages: | Waikoloa Glass Bottom Boat Cruise |
Attended as: | Couples |
Posted on: | 2017/12/02 |
Activity Date: | 2017/11/09 |
Reviewed by: Ella
Steven and Shawn were amazing captain and guide. Provided us with an amazing tour and really great snorkeling spots around the area! The tour time is perfect to catch sunset and then it gets dark so the water lights up beautifully in the dark. The waves in the ocean are a bit rough so going on an empty stomach is adviseable. We saw 5 manta rays on our expedition. Definitely an attraction to do on the Big Island!! And Kona Ocean Experience is a great company that hosts this amazing experience!!
Rating: | |
---|---|
Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
Attended as: | Couples |
Posted on: | 2017/12/02 |
Activity Date: | 2017/11/26 |
Reviewed by: M.Nakano
きちんとしたフラダンスショーを見るのは初めてでしたが、踊りも素晴らしくてとても良かったです。ショーの前にはバイキングに出る豚の丸焼きのパフォーマンスや、カメハメハ大王がいかだに乗って登場したり、伝統的な遊びをしたりと楽しめました。
ただ、プランの中に写真撮影も含まれていたはずですが、お金を要求されて20ドルもしたので結局買いませんでした。レイも花ではなくて残念でした。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
含まれるものに記載しておりました「写真サービス」は、ショーの合間に写真の撮影をさせていただくというサービスでございましたが、
記載がわかりにくく申し訳ございませんでした。
また、会場ではシェルレイ(貝のレイ)をお渡ししておりますところ、含まれるものに「レイ」とのみ記載しておりましたために、
花のレイを期待され、結果として残念なお気持ちにさせることとなってしまいました。
ご案内に不十分な点がございましたこと、大変申し訳ございませんでした。ツアーページの記載は修正をさせていただきました。
いただいたご意見を真摯に受け止め、催行会社とともに、今後一層のサービス向上に励んでまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/11/29 |
Activity Date: | 2017/11/19 |
Reviewed by: Sunit Patil
We signed up for this kayaking tour with a young toddler with us and initially I was a bit sceptical of how well it would go. But Kevin was friendly, informative and really patient through out the activity making sure our first experience in Hawaii and of snorkeling was pleasant and enjoyable. Definitely recommend
Rating: | |
---|---|
Packages: | Afternoon Kayak & Snorkel Tour [2 hours] |
Attended as: | Families with Young Children |
Posted on: | 2017/11/28 |
Activity Date: | 2017/11/24 |
Reviewed by: Paseba
Diese Tour fand mit ca. 18 Personen auf einem modernen Katamaran statt. Man befindet sich ca. 45min im Wasser, wobei man neue Neoprenanzüge trägt. Der Trip wurde professionell durchgeführt, es fanden sich neben den Teilnehmern stets 2-3 Sicherheitsschwimmer im Wasser. Wir sahen 5-6 majestische Mantarochen - selten was eindrucksvolleres erlebt. Ich empfehle Mittel gegen Seekrankheit, denn die Tour findet auf offenener See (Wellengang) und bei Dunkelheit statt. Kann diese Tour auf jeden Fall empfehlen.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the experience. Hope to serve you again in the future.
Aloha!
Rating: | |
---|---|
Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/11/27 |
Activity Date: | 2017/11/05 |
Reviewed by: Mike Jackson
Trip was great captain Jon was funny/informative. Chelsea and Rachael were both awesome would definitely book again and look forward to seeing them all soon
Rating: | |
---|---|
Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Solo Travelers |
Posted on: | 2017/11/26 |
Activity Date: | 2017/11/03 |
Reviewed by: Scott Reimer
My girlfriend broke her ankle trying to go snorkeling so going again was out for us. The next best thing or better even was this tour; Kat, our guide, answered every one of our questions and it was super fun! We saw all kinds of critters and fish and it felt like you were under the waves yourself! Clear and colorful! I’d do it again, and the price was the most reasonable of all the activities we’ve tried so far on the Big Island ;)
Aloha Scott, Glad you had a great time and thank you for such a nice review. Sorry to hear about your girlfriend, hope she is better now...ankles take time healing though!
Mahalo,
jeannie
Rating: | |
---|---|
Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
Attended as: | Couples |
Posted on: | 2017/11/22 |
Activity Date: | 2017/11/17 |
Reviewed by: Jim M
Great ride and narrative. Only down side was some local light rain. Windy condition was handled well by the pilot. Flight video was a good option. All well done.
Rating: | |
---|---|
Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Solo Travelers |
Posted on: | 2017/11/20 |
Activity Date: | 2017/11/15 |
Reviewed by: Macie
John was super helpful, never surfed before and rode quite a few waves during the lesson. Very positive, upbeat, and skilled! Had a blast!
Rating: | |
---|---|
Packages: | Group Lesson |
Attended as: | Couples |
Posted on: | 2017/11/17 |
Activity Date: | 2017/11/14 |
Reviewed by: LJKouri
What a wonderful evening. The cruise was great. The crew was extremely attentive and helpful. The live music was excellent. And I enjoyed seeing the sites. I would definitely take this cruise again.
Rating: | |
---|---|
Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/11/15 |
Activity Date: | 2017/11/07 |
Reviewed by: ビーバー
ホノルルの観光客向けのショー的な感じと思って行くとちょっとがっかりするかも。ディナーもちょっと私の口には合わなかったです。値段も決して安いわけではないので、同じ払うなら、次回から、ショー関係はホノルルで予約すると思います。屋外であったので、とても風が強く、夜も寒かった。正直、もっと違うことに時間とお金を使いたいなと思いました。
Rating: | |
---|---|
Packages: | スタンダードシート |
Attended as: | Families |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/05 |
Reviewed by: ちかぽん
生憎の雨の中、集合時間になっても中々こないツアー会社の人。
集合場所のお店の人は関係者じゃないから質問してもわからないらしく30分以上待たされました。
本来ならクレームもんだけどボブをみて納得。
息をきらしながら一生懸命対応してくれるボブはおじいちゃん。
かなり年季の入ったワゴン車に乗せられツアー開始。
英語を話せる友達も飛び入り参加して通訳してくれたのですが、ボブの英語は訛りがキツくてわかりにくいらしいです(笑)
説明は、植物と歴史?が主な内容らしいです。
生憎の雨で景色は正直残念だったけど、ボブに会いにまた参加したいと思いました。
Rating: | |
---|---|
Packages: | 混載ツアー |
Attended as: | Families |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/10 |
Reviewed by: Rick
Very beautiful. Did the self guided and enjoyed itverymuch
Rating: | |
---|---|
Packages: | Self-Guided Tour (Day Pass) |
Attended as: | Couples |
Posted on: | 2017/11/13 |
Activity Date: | 2017/11/08 |
Reviewed by: アロハ
雄大に泳ぐクジラに出会えて、とても感動しました!船の大きさも、人数も多すぎず、少なすぎず、ちょうど良いと思いました。ぜひまた参加したいと思います。
Rating: | |
---|---|
Packages: | 午後出発 飲み放題&ビュッフェ付きサンセットプラン <カワイハエ・ベイ出航> |
Attended as: | Solo Travelers |
Posted on: | 2017/11/09 |
Activity Date: | 2017/03/02 |
Reviewed by: Pedro
I can't give a feedback regarding Doors-on because we changed it at the last minute. Of course we paid the difference, but it worth it. Actually, after flying without doors, I could said that I wouldn't take the Doors-on option: the whole perspective is incredible and with doors that view wouldn't have been possible...ok, maybe warmer than withoug doors, but that's it.
However, it would habe been nice to be informed that the middle seat it's only for people who are not so tall: my girlfriend really REALLY wanted to be at the window seat, and I gladly would have given it to her, but it was not possible due to my height. We were told about this the moment before boarding. She was really dissapointed.
Rating: | |
---|---|
Packages: | Fall Special! Doors-on with FREE window seat upgrade |
Attended as: | Couples |
Posted on: | 2017/11/06 |
Activity Date: | 2017/10/25 |
Reviewed by: Rose
My husband and I did this for the first time and we had a truly wonderful experience! Kevin was a great guide! He was helpful, kind, informative and thoughtful by taking photos and suggesting what to do and what not to do to get the best experience. We loved the snorkeling and the sea cave experience! I did get nauseas so I suggest you bring an antinausea medication, also unfortunately we didn't see the dolphins. But other than that we loved it!!
Rating: | |
---|---|
Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
Attended as: | Couples |
Posted on: | 2017/11/05 |
Activity Date: | 2017/11/02 |
Reviewed by: CHENTING KO
Amazing flight, nice helicopter, all passengers with BOSE A20 headset, and our pilot (Chase) is very knowledgeable and gave us a very comfortable ride with amazing views of big island.
Rating: | |
---|---|
Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/11/03 |
Activity Date: | 2017/10/31 |
Reviewed by: Erica
We had a great time, and really enjoyed the entire experience. We we lucky and had manta rays barrel rolling right up to us for most of the time we were in the water. The captain and staff were friendly and knowledgeable. And the snacks were a nice treat after getting out of the water. Hope to do it again!
Thank you for taking the time to review your manta tour. We are happy to hear you had a good time.
Mahalo Nui Loa!
Rating: | |
---|---|
Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/11/02 |
Activity Date: | 2017/10/02 |
Reviewed by: Tracy O.
The helicopter ride was amazing! We took the Circle Island tour. Colin was our pilot and he was really informative and made it a really fun experience.
I wouldn't hesitate to recommend this activity to anyone.
Rating: | |
---|---|
Packages: | Circle Island Tour Package |
Attended as: | Couples |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/23 |
Reviewed by: dusty
their lights were dim compared to other companies, and they went in much earlier than the other boats.
Thank you for reviewing your tour with us. The lights we use are quite powerful, we do place a special blue filter over them to attract more of the microscopic plankton which the mantas' appear to prefer over the larger zooplankton, that may be why they appeared to be dim by comparison.
Mahalo
Rating: | |
---|---|
Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Solo Travelers |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/22 |
Reviewed by: yamatosumomo
三年前に同じ地域の別ホテルのルアウに参加しましたが、それより良かった。開場し記念撮影と各種ポリネシアン文化に軽く触れられるワークショップ形式のブースがちらほら。ヘナのスタンプ(おそらくヘナではない、その夜に濡れティッシュで簡単に落ちた)、けん玉?のような遊具やボードゲームなど。ヘナだけ体験し、無料のカクテルを飲んでいるとテーブルへ案内されます。8名掛けの円卓に我々夫婦とイギリスから来たという4名のグループが同席。旅行英会話程度の我々でもだいたい理解できる英語でMCが進行してくれます。
同席のイギリス人の英語が分かりづらいのと私の真後ろにスピーカーがあったので会話に難儀しました。程よい広さで一体感のあるルアウ。客席が近いから安全性を重視するのか、ファイアーダンスは振り回しているうちに火が小さくなっていってやや迫力に欠けます。
それでも男女とも迫力と完成度高いダンスパフォーマンスに圧倒されますし、三人編成のハワイアンバンドが前座、幕間を程よい音楽で楽しませてくれます。他者のコメントで時間が長いとありましたが、確かにお子さん向けではないかな。
食事の途中、最初に撮影した写真を$20で売りに回ってきます。おのぼりさんですから気前良く買いましたが背景など構図をもっと気にしてほしかったです。前日のリコンファームを失念し当日朝に慌てて電話しましたが問題なかったようです。
ハワイ島最後の夜に参加して大正解でした。次回、もっと英語が聞き取れるよう勉強して再訪したいです。
Rating: | |
---|---|
Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/10/29 |
Activity Date: | 2017/10/08 |
Reviewed by: MORIKEN
英語での説明は難しくなく、危険事項、注意事項が理解できれば十分。
ドアなしのヘリは迫力十分、楽しめます。
Rating: | |
---|---|
Packages: | キラウエア火山と壮大な自然/扉なしヘリ遊覧(2017年12月14日までのご参加) |
Attended as: | Solo Travelers |
Posted on: | 2017/10/28 |
Activity Date: | 2017/10/08 |
Reviewed by: ほぬさま
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2017/10/25 |
Activity Date: | 2017/08/17 |
Reviewed by: Amber Bialy
My husband and I were both nervous, I get seasick and he has a fear of deeper water and has never snorkeled. Captain Morgan was amazing and the crew was super reassuring. They gave me ginger candy when I got on. I only felt a little queasy, it wasn't as bad as I thought. Short ride and they got us in the water and we had a full display of barrel rolls by 2 mantas! My husband had an amazing time and he enjoyed it more than he thought he would. He would do it again! You stay in the water for a reasonable amount of time, I got out a tad early but we went back shortly after. Tea, soda and fresh pineapple was offered. A MUST do and I couldn't ask for a better crew. Bring your own goggles and snorkel if you have them, some masks leaked a little. Worth it even if you get seasick (lots of ginger and dramamine!)
Pick a day with no wind as Well! We had a great experience.
Thank you for taking the time to review your manta tour. Happy to hear both you and your husband enjoyed the experience. Thank you for joining us and hope to serve you again soon in the near future.
A Hui Hou!
Rating: | |
---|---|
Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/10/24 |
Activity Date: | 2017/10/21 |
Reviewed by: Steve
Crew was very nice and captain had a great story, but we were ones that had little luck with manta's. We did see one or two, but it took a full hour in water, where some of my party began to get sick and missed it. The most disappointing part was absolutely no cruise. Do not expect a cruise. We coasted for 5 min and went out where I could snorkel on my own. I really thought we would sail for a bit and get snacks instead of one piece of pineapple. Understand you are hanging onto a ladder the whole time. I get it for safety reasons, but not what I expected. There is no real snorkeling where your swimming around. No boat lights other then ladder. I felt we were using other boats lights, where we were the last ones to ever see anything, unless we got lucky. Our ladder had lights. I thought this was also a 3 to 4 hour tour. It took 5 or 10 min. To get where we were going, then hour in water, then go home. No drinks on this, and hit and miss with hot chocolate. I highly recommended actually sailing first and open the sails like they said would happen and choosing this boat in the first place. My party was disappointed. My kids were troopers and stayed out with me and saw the one manta, before turning back where the rest of the people holding onto the ladder didn't see it. At least give us a cruise first with this cool boat.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the staff and also sorry to hear you did not fully enjoy the trip. We, unfortunately, do not always get the opportunity to sail prior to the manta tour. As stated on the website, factors such as mooring availability water conditions and weather play a great part in what happens on each individual tour. If I could have it my way, every night we would have just enough wind cruise out to sea while watching a glorious sunset (No rain). Return back to the manta site to find our mooring available, at this point the wind would calm and the sea would be flat and upon entering the water all of Kona's manta rays would gather under our raft for the entire hour. Everyone would be happy, but alas this does not happen as often as I wish it would.
Rating: | |
---|---|
Packages: | Sunset Sail & Manta Ray Snorkel - Special Group Rate for 6+ Passengers |
Attended as: | Families with Young Children |
Posted on: | 2017/10/23 |
Activity Date: | 2017/10/18 |
Reviewed by: Nicole
Thank you so much for showing us all de highlights during this flight!
Rating: | |
---|---|
Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/19 |
Reviewed by: James Henderson
Great experience!!!! Tour guide was very knowledgeable, experienced, super friendly, and accommodating! Loved this!
We are happy you enjoyed the tour. Hope you will join us again!
Mahalo,
Jeannie
Kailua Bay Charter
The Glass Bottom Boat
Rating: | |
---|---|
Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
Attended as: | Couples |
Posted on: | 2017/10/21 |
Activity Date: | 2017/10/18 |
Reviewed by: グーフィー
姉弟三人で参加しましたが、全員立てました。
先生たちが、とても親切に教えてくれます。3人ともほとんど英語が話せませんが、ごく簡単な言葉やジェスチャーを交えて教えてくれるので、困りませんでした。
Rating: | |
---|---|
Packages: | グループレッスン |
Attended as: | Families |
Posted on: | 2017/10/21 |
Activity Date: | 2017/10/09 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Mahalo for submitting a review of your Sunset Cruise & Night Manta Swim with Kona Ocean Experience! We appreciate hearing that you felt our KOEX crew of dive guide, Steven and Captain Sian, as well as the tour they provided were "amazing"! And pleased that you would recommend our company to others looking to experience a manta ray tour with our company. Mahalo nui!