Reviewed by: Sophia
Pros: It was worthwhile to do this tour to see the entire Big Island all in one day, without having to do any driving. Adam was very informative and shared many Hawaiian mythical stories along the way. Enjoyed the extra stops at the bakery for Malasadas, the driver got us all plain ones, and the fruit stand we stopped at, at the end.
Cons: many errors due to the fact that Veltra books the tour, through the Hawaii Activities, but they don’t run the tour. So the lunch options were not the options listed when we booked. They called to clarify the meals for our group and still got the lunches completely wrong. No chicken on the salads, not enough sandwiches and too many plain veggie salads. Also, we booked a private tour. We booked a private tour. The website said private tour up to 10, we had 9, so we were under the impression we would be the only group on the tour. This was not the case! There was a group of three in the van when it arrived to pick us up. And the other group had much better looking lunches than ours for some reason. Another disappointing thing was that it was rainy and cold for the volcano portion of the tour. Our tour guide informed us that rainy weather is very very common at the volcano park and near Hilo. We were all dressed for warm weather and we were all freezing for a large part of the tour. Our van had 6 rain jackets, but 12 passengers. It would have been very helpful if the person that called to confirm the tour would have told us there is a chance it might be rainy. One last thing, we accidentally left some candy purchases on the tour bus, we called the company, but have not heard back about retrieving these purchases.
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Packages: | Private Tour from Kona/ Kohala (up to 10 passengers) |
Attended as: | Families |
Posted on: | 2021/08/06 |
Activity Date: | 2021/08/04 |
Reviewed by: Jalise Kerkenbush
So Beautiful and our guide was so friendly!!! It felt like I was in a different world!!
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Packages: | Pick-up from Waikoloa Hotels |
Attended as: | Couples |
Posted on: | 2021/07/18 |
Activity Date: | 2021/06/21 |
Reviewed by: Mary A.
Hank was a wonderful guide and truly went above and beyond to ensure we had a great day! Would definitely recommend to anyone wanting an introduction to the island!
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Packages: | Private Tour from Kona/ Kohala (up to 10 passengers) |
Attended as: | Families |
Posted on: | 2021/07/07 |
Activity Date: | 2021/07/05 |
Reviewed by: Abby
This is a fantastic zipline tour that is very well priced (with all the research I did on other tours, this offered the most zip lining for a better price!). The experience itself is so fun and the guides teach you about local plants and culture along the way, also with a sense of humor! Very fun trip and so cool to zipline over a waterfall.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/07/06 |
Activity Date: | 2021/07/01 |
Reviewed by: Debbie M
We enjoyed the trip and thought we'd see at least one waterfall in addition to the volcanoes. After paying $670 for my husband and I, we were really put off by the "begging" for a tip for the pilot - the staff told us thee time about how to tip the pilot - felt it was really cheesy. We always tip and don't need to be told three times. Also, we asked about validating parking and were told absolutely not.
On the positive side, the pilot was very knowledgeable, took us over volcanoes and had was very skilled - we felt safe.
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Packages: | 60-min Flight |
Attended as: | Couples |
Posted on: | 2021/06/28 |
Activity Date: | 2021/06/25 |
Reviewed by: Dusty mosier
Me and my husband had a great time on the ziplines, the lead people were amazing and fun, the scenery was breathtaking as you got to speed over waterfalls and such. I would definitely do this again.
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Packages: | 9-Line Zipline Tour |
Attended as: | Couples |
Posted on: | 2021/05/28 |
Activity Date: | 2021/05/25 |
Reviewed by: Sandy and Phil
We were only on island for two days, so we had to make the most of it. Rich picked us up promptly and we set out with a total of nine passengers. The van was comfortable, and Rich had water and lunch ready for us, along with clean jackets and umbrellas for the chilly rainy segments of the trip. The drive was safe and pleasant, and Rich regaled us with information and stories. At each stop, he allowed us ample time and shared interesting information.
This was a wonderful day, and we not only saw the island but also learned a lot. Highly recommended, especially if you can get Rich as your driver/tour guide!
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Packages: | Pick-up from Waikoloa Hotels |
Attended as: | Couples |
Posted on: | 2021/04/07 |
Activity Date: | 2021/04/05 |
Reviewed by: Jen Gigliotti
This was our first time riding ATVs and i literally thpught we would get stuck...but these things can go thru anything! My sister rode the single, my daughter and i rode a double. We couldnt help smiling the whole time! We got myddy, but we planned to. The scenery was breathtaking and the falls were muddy from the recent rain, but we didnt care. I would definitely suggest if you are on the fence, dont be! 100,% worth it!!
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Packages: | 2-Seater ATV (1 Driver & 1 Passenger) [Original Package] |
Attended as: | Families |
Posted on: | 2021/04/03 |
Activity Date: | 2021/04/01 |
Reviewed by: Wade
Our family had a ton of fun gazing at the stars. Our guide Krystal was amazing. Her background in astronomy provided a unique experience. She provided so much information about Hawaii, the importance of the stars for Hawaiian navagation, and any other science questions our family had.
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Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
Attended as: | Families with Young Children |
Posted on: | 2021/03/27 |
Activity Date: | 2021/03/25 |
Reviewed by: Carol
It was a unique experience. Rich, our tour guide was very informative. We learned a lot about the history of the island of Hawaii as he drove us to different must see locations like the cave, water falls, historic sites. We also learned about plants, volcanoes, fissures, and stars in a day! We saw nebula, galaxies, a couple of satellites, shooting stars and learned about so many other stars in our constellation! It was very educational! Really appreciated it a lot!
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Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
Attended as: | Families with Young Children |
Posted on: | 2021/01/15 |
Activity Date: | 2021/01/12 |
Reviewed by: Stan Flouride
I took 2 tours with Wild Orchid in the same week and because of the weather and cruise ship schedule we reversed the order of the Hilo/rain forest and volcano tours. This allowed us to avoid hoards of tourists from the ships and getting stuck behind huge buses on Hawaii's narrow roads.
At Lee's suggestion we started our volcano tour much earlier than scheduled and avoided traffic and site congestion.
I was the only guest but it's clear that Wild Orchid's tours are never very big. This is much more conducive to an educational and intimate tour.
A long time resident of the island, Lee knows its history and its people well and works hard to share his affection with you. He knows the geologic, botanical, and human history of Hawai'i thoroughly and imparts it well.
My time here is limited but if I had time I'd take a third tour with him.
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Packages: | 6-Hour Private SUV (Up to 7 passengers) |
Attended as: | Solo Travelers |
Posted on: | 2020/03/07 |
Activity Date: | 2020/03/03 |
Reviewed by: ぱいなぽー
人生初のヘリコプターでした。東大王がきっかけに搭乗しました。お天気に恵まれ、風も雲も無く、とても優雅な旅になりました。
コナから距離があり、往復は大変でした。ですが、火口を上空から眺めたり、綺麗な海やオヒアレフアを見れたり、おすすめです。終始大興奮の2時間でした。
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Packages: | 基本プラン |
Attended as: | Friends |
Posted on: | 2020/02/11 |
Activity Date: | 2020/02/08 |
Reviewed by: Brenda
What a thrill it was to fly over the various lava fields and craters on this lovely island. The pilot was very informative and told us stories about some of the people who were affected by these lava flows. He also explained what had happened in the past and what is happening now to the changing landscape as we viewed from above. A highlight of our trip for sure!
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Packages: | Hilo Beauty Express Flight [15 Mins] |
Attended as: | Couples |
Posted on: | 2020/02/08 |
Activity Date: | 2020/01/27 |
Reviewed by: Roderick & Debra
From the moment we took off to the theme song of Hawaii 50 (one of my highlights), this ride was sensational. From the front row, we soared over volcano craters, lava flows, waterfalls and macadamia nut farms. To miss out on seeing Big Island from the air in a helicopter is to miss out big time. Save money in every way you can before your holiday to include this in your Hawaiian itinerary. Sara our pilot was super friendly and very knowledgeable about everything we saw below us and very keen to answer all our questions. Although I wondered if the ride would be scary, it was not at all. We sat in comfortable chairs, safely buckled up, and soared through the sky as if on a magic carpet. This helicopter ride was one of the best activities I've ever done in my life and I will never forget it. Thank you to everyone who worked to make this a wonderful experience.
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Packages: | Standard Flight [50 mins] |
Attended as: | Couples |
Posted on: | 2020/01/27 |
Activity Date: | 2020/01/24 |
Reviewed by: Ping
Unforgettable experience. Amazing views. Excellent services.
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Families with Young Children |
Posted on: | 2020/01/20 |
Activity Date: | 2019/12/27 |
Reviewed by: TracyM
We did the ATV/waterfall Tour as a 4 rider with my husband and my 4 and 8 year old daughters. We wanted excitement and fully expected that to come with some dirt/mud. It did not disappoint! And thankfully they have warm showers available to clean up after. You have options to ride on a quad solo or in a Razor 4x4 vehicle with 2 or 4 passengers. There had been much rain which made challenges for the trails, but the guides worked it out and made sure it was a good time. Andres and Rudy (sorry if I didn’t spell that right) were great. They were very helpful with the small kids making sure they were safe. Due to the extensive and prolonged rain we weren’t able to play in the waterfall, which was a disappointment since that was something we were really looking forward too, but understandable. I wish we would have also done the zip lines and giant swing. Both Looked awesome! Next time for sure!
Tip: wear closed toed water shoes so they can be easily washed off and dried.
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Families with Young Children |
Posted on: | 2020/01/13 |
Activity Date: | 2020/01/10 |
Reviewed by: Elise
The tour was wonderful! Rob, our guide, was very knowledgeable and friendly. We had plenty of time at each of the stops, and really got to explore the island. The hikes in Volcanoes National Park were easy, and we got to see a variety of areas and sites. The waterfalls and black sand beach in the afternoon were beautiful. Absolutely loved the day and the tour!
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Packages: | Volcano Adventure |
Attended as: | Solo Travelers |
Posted on: | 2020/01/09 |
Activity Date: | 2020/01/06 |
Reviewed by: PKV
The overall experience was very good. This is our first Helicopter ride and it turned out to be an excellent one. Though we did not get to see real fire ( no active lava in Hawaii now), we could see the steaming volcano at close up. The pilot Steve was very good, answering all our queries with patience. The narrative was good throughout the trip. Overall 50 minutes was worth the money. I paid additional $100 for copilot seat which was on higher side. This is one reason why I rated 4-star and not 5-star.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2020/01/02 |
Activity Date: | 2019/12/30 |
Reviewed by: Denise
What an amazing experience! It was so interesting to learn about the volcano, the island and all the beautiful landscapes. It made me want to learn more about it all. Our pilot was very professional and fun. He had a plethora of knowledge about the island and we felt very safe in his hands. It was a fabulous tour.
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Packages: | Standard Flight [50 mins] |
Attended as: | Families |
Posted on: | 2020/01/01 |
Activity Date: | 2019/12/29 |
Reviewed by: Guilietta Kim
It was very impressive that a tour guide has shared a lot of stories about cultures of Hawai'i during the entire tour program. The courses were absolutely nice. The view of a coffee farm was so beautiful and the dinner was much nicer than I expected. When it comes to stargazing tour, the tour guide moved the spot for better sightseeing and it was brilliant. Even though I am not a native speaker, I fully enjoyed this tour program and I highly recommend this one to everyone.
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Solo Travelers |
Posted on: | 2020/01/01 |
Activity Date: | 2019/12/27 |
Reviewed by: Muriel
The staff, Scott, Skippy and co were fantastic. Very entertaining as well as thorough and confident in their jobs. My first 4 lines were horrible (I nearly pulled out), very rough and uncomfortable. After #4 Skippy realised my trolley was broken and gave me his own which made the rest of my journey much more comfortable, although I think he may have walked the rest of the track home.... thanks Skippy :)
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Packages: | 9-Line Zipline Tour |
Attended as: | Families |
Posted on: | 2019/12/21 |
Activity Date: | 2019/12/18 |
Reviewed by: mikimama
説明は英語だけ一切日本語わからないスタッフですが なんとかなります。ここだけ 滝の上ジップしてすごく綺麗です。だんだん長いジップになります。スタッフも若いですけど一生懸命やってくれます。写真はメールで送るとのことでしたが 送られなかったのは残念でした。
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Packages: | ジップライン |
Attended as: | Families |
Posted on: | 2019/12/17 |
Activity Date: | 2019/12/14 |
Reviewed by: Lizjazza
After reading the detail for this tour we were extremely disappointed with what we experienced. We were a party of 4 who were split over 2 different tours. We thought this was due to weight restrictions which we couldn't understand because we are all average but in hindsight realise it was because we all wanted doors off. The pilot was great gave lots of detail and interesting facts. The flight was wonderful experiencing doors off just unfortunate the tour has not been revised since the lava stopped flowing and you spend the majority of the flight flying over blacken ground which becomes boring very fast. We were looking forward to seeing the waterfalls but this was a quick fly over and back to base so felt let down with this also. We had another couple on our flight as did my sister on her flight and all eight of us were extremely disappointed with what our tour delivered for the cost. The company really need to change the itinery for this tour to make it an experience to remember as it obviously once was when the lava was flowing.
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Packages: | Popular! Shared Doors-Off Flight [40 mins] |
Attended as: | Couples |
Posted on: | 2019/12/04 |
Activity Date: | 2019/10/31 |
Reviewed by: けいきち
足が悪い母がいるので、がんがん歩くツアーは無理なので、こちらに申し込みました。ワイコロアからレンタカーで1時間半くらいですが、ほぼまっすぐの道なので、Google mapで間違いなくいけました。ドアなしなので、風はガンガン来ますので、寒いです。母は運転手のとなりのベストポジションで前も周りも見えてすごく楽しかったみたいです。火口もくるくる回ってくれて、海にどのように溶岩が流れていくかも見れました。価値あり!!
パラダイスヘリコプターズへのご搭乗ありがとうございます。
またお忙しい中、口コミへの高い評価を頂きありがとうございます。
今後も皆様にたくさんの笑顔をご提供できるよう社員一同さらなる努力をしてまいります。
お客様担当主任 ティファニー
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Packages: | 基本プラン |
Attended as: | Families |
Posted on: | 2019/12/03 |
Activity Date: | 2019/11/25 |
Reviewed by: CHERYL
This was a great helicopter ride over volcanoes, waterfalls, and the rain forest. The staff treated us great, including safety procedures. I can say I was nervous. However, the staff was assuring to me along with making sure all of us were safely seated. I highly recommend this excursion. It was a great day. Love, love, loved it. I would do this again.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Couples |
Posted on: | 2019/11/23 |
Activity Date: | 2019/10/29 |
Reviewed by: Dawn
Take the 'Plunge, have a go. An efficient team, supportive, knowledgeable and local. We, 4 of us, all enjoyed the experience, always felt safe. If you haven't experienced zip lining before (We all had) this was a great way to be introduced and build up to the longer and higher lines. Great views, a fun time.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2019/11/23 |
Activity Date: | 2019/11/03 |
Reviewed by: Annie
It was amazing! Jamie and Elijah were wonderful guides! Such a magical way to experience the beauty of Hawaii! It was the perfect amount of time and the most beautiful scenery. Great for all ages! 10/10 recommend!
Mahalo for sharing your amazing experience with us! Our goal is to make sure that your adventure with us is something that you will always remember about Hawaii!! It also Let’s us know that we are doing it right!! We hope we see you folks the next time you visit. A hui hou! Wailea Horseback Adventure Ohana!!
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Packages: | 1:00 PM Afternoon Ride |
Attended as: | Families |
Posted on: | 2019/11/16 |
Activity Date: | 2019/10/24 |
Reviewed by: Jo Bear
Fun, exciting ride...fascinating volcanic sites and amazing number of waterfalls!
Rating: | |
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2019/11/12 |
Activity Date: | 2019/11/08 |
Reviewed by: N.Y
集合場所まではレンタカーでコナ地区を6:30ごろ出発し8:30頃には到着できました。集合時間の1時間前くらいには着きました。
当日はヒロ地区は雨で、それもけっこう降っていたので不安になり電話で問い合わせをしました。(英語です)でも「危ないようなことはないので、やります」の回答でしたので そのまま集合場所で待機して時間になるとツアーの車が確認できたので、ツアーの車に乗って開始場所まで行きました。そのころには雨も小降りになり、レインパーカーも貸して頂けたので問題なくでした。
自転車は初めに用意されていたものは大き目で、止まった状態では足が着けなかったので、小さい自転車に変えてもらいました。しかし実際ツアーが始まると若干の登りもあるため、自転車が小さいと登り道をこぐのは大変だったのかも?しれません。ただ足が着くのは安心感があります。私の場合は足が着く安心感を選びました。公園内の走行なので途中 車に会うこともありますが そんなに危ないと思う事はありませんでした。ただお天気がイマイチでしたので
晴れていたら倍以上に気持ちいいんだろうな~というのが感想です。
また快晴の日にリベンジできたら…と思います。
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Packages: | キラウエア火山国立公園プラン<半日> |
Attended as: | Families |
Posted on: | 2019/09/15 |
Activity Date: | 2019/09/04 |
Reviewed by: James
My son and I had the best time ever. The instructors/guides were experienced and made the ride exciting. The water fall swim was perfect.... Can't wait to get back to Hawaii to experience their ziplines.
Please be sure to pack a separate set of cloths because it can get very messy....
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Families |
Posted on: | 2019/09/02 |
Activity Date: | 2019/08/29 |
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Reply from activity provider
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Aloha Lizjazza,
Thank you for taking the time to write a review of your experience with us. We apologize that the experience didn't live up to your expectations. Sometimes, the booking process and weight and balance considerations necessitate us splitting groups to fit into our available capacity, but in all cases we strive to accommodate the desires of our guests. We find many passengers who remain excited to see the recent 7000+ acres of lava from last year's Leilani eruption, to include Fissure 8, and many completely engulfed coastal areas.
Mahalo,
Joel
Chief of Operations Officer