Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise
Overall Rating
4.54
Disappointing
Reviewed by: Tom and Holly, 2019/12/15Disappointing. Few manta rays far away.
Arms were aching outstretched hanging onto raft. Crew was not very friendly. Snacks were unavailable and drinking water not there. Had to ask for a cup of water 2 or 3 times.
Regretable experience. Let down.
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| Attended as: | Couples |
| Activity Date: | 2019/11/20 |
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nice, but...
Reviewed by: dusty, 2017/10/25their lights were dim compared to other companies, and they went in much earlier than the other boats.
Thank you for reviewing your tour with us. The lights we use are quite powerful, we do place a special blue filter over them to attract more of the microscopic plankton which the mantas' appear to prefer over the larger zooplankton, that may be why they appeared to be dim by comparison.
Mahalo
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| Attended as: | Solo Travelers |
| Activity Date: | 2017/10/22 |
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Manta ray with NO CRUISE
Reviewed by: Steve, 2017/10/22Crew was very nice and captain had a great story, but we were ones that had little luck with manta's. We did see one or two, but it took a full hour in water, where some of my party began to get sick and missed it. The most disappointing part was absolutely no cruise. Do not expect a cruise. We coasted for 5 min and went out where I could snorkel on my own. I really thought we would sail for a bit and get snacks instead of one piece of pineapple. Understand you are hanging onto a ladder the whole time. I get it for safety reasons, but not what I expected. There is no real snorkeling where your swimming around. No boat lights other then ladder. I felt we were using other boats lights, where we were the last ones to ever see anything, unless we got lucky. Our ladder had lights. I thought this was also a 3 to 4 hour tour. It took 5 or 10 min. To get where we were going, then hour in water, then go home. No drinks on this, and hit and miss with hot chocolate. I highly recommended actually sailing first and open the sails like they said would happen and choosing this boat in the first place. My party was disappointed. My kids were troopers and stayed out with me and saw the one manta, before turning back where the rest of the people holding onto the ladder didn't see it. At least give us a cruise first with this cool boat.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the staff and also sorry to hear you did not fully enjoy the trip. We, unfortunately, do not always get the opportunity to sail prior to the manta tour. As stated on the website, factors such as mooring availability water conditions and weather play a great part in what happens on each individual tour. If I could have it my way, every night we would have just enough wind cruise out to sea while watching a glorious sunset (No rain). Return back to the manta site to find our mooring available, at this point the wind would calm and the sea would be flat and upon entering the water all of Kona's manta rays would gather under our raft for the entire hour. Everyone would be happy, but alas this does not happen as often as I wish it would.
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| Attended as: | Families with Young Children |
| Activity Date: | 2017/10/18 |
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Aloha,
Thank you for taking the time to leave us a review. We are so sorry to hear your experience was less than stellar. We truly love sharing the beauty of Hawaii with guests and hate to hear when we don't live up to expectations. We would love to hear more about your experience and how we could've improved.
Mahalo,
Jamie Van Pham- Forth
General Manager
Sea Paradise Inc.
78-6831 Alii Drive Ste. 144
Kailua Kona.HI 96740
P. 808.322.2500