Page 5) Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now] reviews, Big Island tours & activities, fun things to do in Big Island | HawaiiActivities.com

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Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Overall Rating

4.78 4.78 / 5

Reviews

152 reviews
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The Driv er had stayed up all night

Reviewed by: Shirley Lewis, 2015/07/19

The driver was waiting outside the hotel lobby ready to take me to the airport at Kona for my flight at 6.13.am. It was 4.15 am and dark but quite busy on the road as people drove to catch the first Hawaiin Airlines Flight for Honolulu. The bus was comfortable and we had a good conversation about life on Hawaii Island as we went along. The driver took me right up to the departure point. It was a very aimiable trip.

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/22
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Excellent Service

Reviewed by: Sunshine, 2015/07/11

My girlfriend & I went to Hilton Grand Vacation in Waikoloa for a girls weekend get away. We used Veltra shuttle service to & from the airport. They were fast, efficient & gave service with aloha! Mahalo nui Veltra! I will definitely use your service again!

Rating:
Attended as:Friends
Activity Date:2015/06/18
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Couldn't ask for better service!

Reviewed by: Ron from Texas, 2015/06/17

My plane arrived almost 2 hours late and Vladimir was waiting for me when I arrived. He was extremely friendly and got me to my hotel before the other 50 people on my flight so I was able to check in right away! I was a little late getting ready for my return trip and Michael came to the front desk while I was checking out and helped me with my luggage. He was also extremely friendly. If I ever have the pleasure of visiting Kona again, my trip will begin and end with VELTRA and Roberts Transportation.
thanks guys!!!

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/14
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Curb service fit for a Queen

Reviewed by: Alecia, 2015/06/11

Was greeted ahead of the designated time at the front of my hotel and taken directly to the airport, no fuss, no muss.

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/15
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Kona Transfers

Reviewed by: Kez, 2015/06/09

I recently used Roberts Hawaii for my Kona airport to hotel return transfers. They were prompt friendly and very helpful. Would definitely use them again.

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/03
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kona airport shuttle

Reviewed by: carmen, 2015/06/07

GREAT! Too bad the hotel did not know about this. very nice people and a pleasant ride

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/31
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Outstanding service

Reviewed by: Bruce Wakelee, 2015/05/30

The company was well informed about our location, showed up a few minutes early with a brand new vehicle and did a very professional job. I don't know how Kona got along without them. We would recommend this service for wheelchair transportation without hesitation.

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/04
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airport to condo shuttle

Reviewed by: Jim Aulenti, 2015/04/04

The service was excellent! I was met right at baggage terminal and the van was very close. My driver was very friendly and knowledgeable, in fact I requested him for the return ride later. Also I found the price to be very reasonable. I highly recommend this service.

Rating:
Attended as:Couples
Activity Date:2015/03/12
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Not expecting such great service at KOA

Reviewed by: Rich & Barb, 2015/04/03

We were amazed at the greeting and service at KOA upon arriving for a month holiday. Out of the whole plane we were the first ones out of the airport, that's how fast it was. It is comforting to know that this is available and no one should worry about being picked up and delivered right to your front door and the price was right also. We will use it again I promise. MA halo!

Rating:
Attended as:Couples
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Perfect

Reviewed by: Jon, 2015/03/18

Driver Noah was prompt, helpful, delivered me early.

Rating:
Attended as:Solo Travelers
Activity Date:2015/03/15
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The best airport shuttle

Reviewed by: konablossom, 2015/02/28

Veltra arranged for Roberts Hawaii to pick me up at the Kona airport on February 3, and take me to my condo. I was not only on the late (10:00pm) Alaska Air flight 875, but we were at least 35 minutes late landing. What a relief to see the young woman greeter with my name on a placard, a big smile and a welcome hug. She helped me at the luggage carousel and walked me to the van and driver, a cheerful man who explained I would have a private ride since passengers on other flights had already gone and he had waited especially for me to arrive. The fantastic service and good humor continued as we drove to my destination (about 13 miles) and the driver carried my 2 cases all the way to my apartment. This is by far the best experience I have ever had with airport transportation -- and all this for about half of what a cab would cost .
I am sorry to say that (a bit groggy from a long flight) I did not retain the names of these 2 outstanding employees who so well understand the meaning of "aloha". Mahalo nui loa to Roberts Hawaii shuttle service. I have been recommending it to all my neighbors here in Kona.

Rating:
Attended as:Solo Travelers
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Great service

Reviewed by: Chris, 2015/02/23

The staff were very friendly and professional and even gave me some great tips on things to do on the island. If you need a ride back and forth between the airport and your hotel I highly recommend this service.

Rating:
Attended as:Solo Travelers
Activity Date:2015/02/16
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Kona Airport Shuttle

Reviewed by: Ace JJ, 2015/02/23

The shuttle was a no fuss, friendly, efficient service and I would recommend it to anyone for their stay on the Big Island.

Rating:
Attended as:Solo Travelers
Activity Date:2015/02/19
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Good

Reviewed by: Jesper, 2015/02/09

Properly on time (early even, which is good), good pickup and drive, good personnel.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/28
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Good

Reviewed by: Jesper, 2015/02/09

Properly on time, good pickup and drive, good personnel.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/23
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Kona airport shuttle

Reviewed by: smaceachern, 2015/02/03

The driver was on time to meet me and was very friendly. He offered information about where I was staying and gave me ideas for restaurants and activities.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/31
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shuttle to airport

Reviewed by: Nick Wu, 2015/01/12

on time, comfortable car,good price. Definitely will use it next time when visit Hawaii island again.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/09
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Very on time

Reviewed by: Marzi, 2015/01/08

it is easy to book oline,good price, very on time.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/04
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Kona airport shuttle transportation

Reviewed by: She-huang Wu, 2015/01/07

Good service with reasonable charge. They were very patient to waiting for my baggage.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/04
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very good

Reviewed by: Nick Wu, 2015/01/07

Someone was already there waiting for me when I arrived. The shuttle car was new and very comfortable. I actually took a very nice nap for half an hour in the car on my way to the hotel. I am vey happy with the quality of the service.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/04
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Warm Aloha

Reviewed by: CSwrites, 2014/12/31

Run by Robert's Hawaii this airport pick up and drop off service was terrific. Both trips were confirmed by telephone the day prior. On arrival at Kona the driver was waiting--even bearing a shell lei to greet me. This was also a very cost effective way of getting to and from the airport as taxis are quite expensive. I highly recommend if you don't want to rent a car while on the island. Both drivers were total sweethearts as well. Big Mahola.

Rating:
Attended as:Solo Travelers
Activity Date:2014/12/20
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Great Experience

Reviewed by: DG from Mill Valley, 2014/12/30

I have been to Hawaii many times, but never needed shuttle transportation. I was hesitant to use a shuttle service, but decided to give it a try based on reviews from others. The experience exceeded my expectations. There was a greeter at the baggage claim and my shuttle arrived quickly to take me to my hotel. It was very pleasant, efficient and reasonable priced. I will use them again the next time I need a shuttle.

Rating:
Attended as:Solo Travelers
Activity Date:2014/12/02
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traveller

Reviewed by: Matt, 2014/12/09

The driver was right on time and at the right place--he was friendly and courteous and provided lots of info on the way to my destination.
This was 1/2 the price of a cab !
I highly recommend it and we will use it every time we come back to the island

Rating:
Attended as:Solo Travelers
Activity Date:2014/12/06
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Kona Airport Shuttle (Roberts)

Reviewed by: ROB, 2014/09/21

I was met by a very pleasant hostess who stayed with me while my luggage arrived. The driver was very engaging and informative. Would highly recommend for transportation from the airport to you place of residence. Fares were reasonable.

Rating:
Attended as:Solo Travelers
Activity Date:2014/08/30
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Very professional

Reviewed by: Bill Lagerberg, 2014/09/15

The service both from and to the airport in kona was excellent.
Not only were we met on landing by a very proessional lady who helped us get our bags and then took us to our vehicle, but on return there was even a greater surprise. A 'greeter' met us and helped us check in and chech our bags. She also got us upgraded to the 'exit' row in the plane. It was so nice to be looked after in such a professional manner.

Rating:
Attended as:Friends
Activity Date:2014/08/23
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hotel shuttle

Reviewed by: Roger, 2014/09/11

As always, pleasant, polite and prompt service. Highly recommend.

Rating:
Attended as:Solo Travelers
Activity Date:2014/09/04
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Kona shuttle service

Reviewed by: Bill Lagerberg, 2014/09/08

We were met at the airport in Kona by a very professional curteous person who assisted us to collect our bags and get to the shuttle to the fairmont orchid hotel. The service was efficient, pleasant, timely and courteous.
The return to the airport 6 days later was even better. We were picked up on time, delviered to the airport, met by a 'Greeting' person, who checked our bags and got us upgraded to exit row seats while we simply waited to check in. The service was brilliant and I would recommend it to anyone.

Rating:
Attended as:Friends
Activity Date:2014/08/29
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airport shuttle

Reviewed by: Roger, 2014/09/02

Great service. Met at baggage claim. Very polite and helpful. Vehicle clean and comfortable. Highly recommended

Rating:
Attended as:Solo Travelers
Activity Date:2014/07/13
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Excellent Service! Especially for the Big Island!

Reviewed by: Rebecca, 2014/08/27

I used Veltra to reserve a shuttle. I was apprehensive as I was traveling alone. Having previously lived on the Big Island, I'm well aware of "island time" and lack of promptness and delivery from transportation here. I was quoted DOUBLE through other carriers, and chose Veltra/Hawaiian Activities due to their cost. I was given service through Roberts Hawaii which is fantastic! They were waiting when I arrived at the airport and I was the ONLY one on the bus going to Hapuna. Upon leaving, they were at the hotel on time and I once again was the only one on the bus. VERY happy with the service!!!

Rating:
Attended as:Solo Travelers
Activity Date:2014/08/24
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Great and inexpensive

Reviewed by: Jina, 2014/08/27

Great service, I was the only one on the shuttle to and from the airport, so it was incredibly cheap and fast, the best shuttle price I could find, and they were prompt and responsible!
Shuttle was clean.

My plane was five hours late arriving, but the shuttle kept track and came at 1 am in the morning to pick me up. (There were two areas for pick up, I wish they called on my cell because I was at the wrong spot for 15 minutes and tired, but that was the only hiccup).

I highly recommend!

Rating:
Attended as:Solo Travelers
Activity Date:2014/08/24
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