Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]
Overall Rating
4.78I had to wait at both Kona and Maui airports. Over an hour at Maui.
Reviewed by: Razorbacks , 2018/03/03Bus driver on Maui was very nice and asked for forgiveness. She was sweet and informative. Kona gentlemen was nice also. Just late.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2018/02/10 |
Was this comment helpful?
[Yes]
|
Requested pick up time not honored
Reviewed by: Ivan P., 2017/01/17My fight departure was 11:50pm, so I requested to be picked up at 9:45pm. However, upon confirmation I was notified the pickup time would be 7:45pm (take or leave it with no refund.) The ride took about 30 minutes, so I was at the airport around 8:15pm and had to wait more than 3 hours before boarding. So no complains about the ride itself, but it would be nice if my requested pickup time would have been respected.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/12/29 |
Was this comment helpful?
[Yes]
|
Stressful
Reviewed by: Jason, 2016/04/04My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2016/03/30 |
Was this comment helpful?
[Yes]
|